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BeyondTrust Password Safe vs CyberArk Secrets Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BeyondTrust Password Safe
Ranking in Enterprise Password Managers
7th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
26
Ranking in other categories
Privileged Access Management (PAM) (9th)
CyberArk Secrets Management
Ranking in Enterprise Password Managers
16th
Average Rating
7.2
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Access Management (19th)
 

Featured Reviews

Ali Hatamleh - PeerSpot reviewer
Smart tooling streamlines account organization and access through advanced grouping features
The features I find valuable in Password Safe include password retention and management, session privilege monitoring, live monitoring and recording, and the use of PS automation scripts for creating connections. The smart tooling and smart group features are also important as, after finalizing discovery, they auto-collect accounts in the environment and organize them in Smart Groups for easy access.
RJ
Helps with compliance and improves operational flexibility
We have had both on-premises and SaaS models. The on-premise setup was a little difficult, but now that it has been moved to the SaaS model, everything is controlled by CyberArk. We just go and do our work. The initial on-premises setup took two weeks because it was an integrated effort. I had to spin up the servers and bring in the CyberArk Secrets Management resource to deploy the scripts. I then had to open networks and firewalls between CyberArk Secrets Management's on-premise servers and the application server. In the initial phase, it took two to three weeks, but it became easier when moving to the SaaS model. In terms of maintenance, it requires patching or upgrades, which happens one day in a month. If there is a failure, we have to roll back and try once again, which takes more time, but if everything goes smoothly, there is three to five hours of downtime.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Screen recording is valuable, and integration with applications is easy. We can customize whatever we want. We did a lot of application integration using scripting."
"The most valuable feature is the architecture capabilities, which allow designated server components for high availability and failover. It works well with identity and access management solutions, allowing users to be automatically onboarded and offboarded. The account mapping feature makes rollout seamless. The session monitoring capabilities are excellent, with keystroke and graphical monitoring. This enhanced our security posture by providing detailed accounts of user actions. It helped us pass our SOX audits."
"One of the most valuable features is that this is a product designed with enterprises in mind."
"Overall, I rate BeyondTrust Password Safe as nine out of ten."
"The performance is good."
"The technical support and customer services are phenomenal."
"BeyondTrust Password Safe is a good PAM tool."
"It provides integrated password and session management in one solution, which is important for us because, from an auditing standpoint, we are accountable for the type of access being used. We need to ensure that accounts are securely stored and there is the right type of accountability around who is gaining the access. After gaining it, how they're using it, where they're using it, etc."
"With CyberArk Secrets Management, we were able to resolve the automatic change of the passwords based on timelines. We were also able to retrieve the passwords in an encrypted format by utilizing the CyberArk platform, which was not provided to us by UiPath."
"CyberArk Secrets Management is a critical solution for strengthening our security posture."
"It's vital for effectively managing and securing my credentials."
"One of the most important features for us is the system's performance, particularly its speed of retrieving secrets."
"CyberArk's support team is knowledgeable and helpful, consistently responding on time."
"The audit trails have been extremely important for us in helping our organization meet regulatory requirements."
"The automatic rotation of the password is the top feature."
 

Cons

"The only feature they could improve is the banners because they aren't informative. For example, if something is not correct and I open the error notification, the dialogue box simply says, "This is an error." It would be great if they could provide some valuable comments about how to fix the errors."
"We don't have much control over the appliance. When anything happens in the backend, we have to depend on the support team. We need to raise a case so that they can update the appliance. If we have control over it, we would be able to troubleshoot easily."
"If there was one thing, it would be having the documentation standardized. They should keep the documentation consistent. For example, when BeyondTrust updated one of their admin guides, they left out the information on the discovery account requirements, and then over a period of time, we ended up having to search multiple different documents to put together a string of information for a specific topic, which was problematic. It was minor, but it was problematic. Standardized documentation would be the one thing I would suggest."
"If they can create a single platform to create a connector, it would be better than using the RBS server."
"Its documentation can be improved. Its documentation is currently complicated, and it is not good. It needs to be better. Their technical support can also be improved. It is not bad, but it can be better."
"There is a limited capacity on the appliance, which I wasn't informed about when I purchased the product. I can have a maximum of 150 rules per appliance; any more than that and rule processing becomes very complex, especially regarding password revision. Hitting a capacity limit you don't know about can be problematic. Ideally, we would not have a limited capacity, allowing us to be in a completely managed state with password rotation for every service account, not just the highly privileged ones."
"If they can create a single platform to create a connector, it would be better than using the RBS server."
"The only improvement I could suggest would be standardizing documentation, but that's more the responsibility of the implementing engineer rather than BeyondTrust Password Trust itself. The documentation must be specific and narrow for implementation, not just broad guidelines."
"We did not have a good experience with technical support because their numerous processes caused delays in engaging, leading to project delays or issues with production."
"The password search feature and integration between different vaults could be enhanced. For instance, when updating passwords in both lower and higher environment vaults, improvement is required in search and upgrade functions."
"We occasionally experience incidents that delay password injection back into the script."
"There is room for improvement with better documentation and less need for CyberArk Secrets Management personnel to assist us with their presence."
"Implementation was complex and required professional services."
"Implementing it and ensuring seamless password rotations present challenges."
"Improvements for CyberArk Secrets Management include enhanced documentation with more use cases and step-by-step integration guides."
 

Pricing and Cost Advice

"The pricing of BeyondTrust is very good as compared to other products. That was the main reason we decided to go with BeyondTrust at first."
"At the time, BeyondTrust was significantly cheaper than CyberArk. Pricing-wise, if I remember correctly, it goes by assets. The pricing was negotiated for our instances based on the number of assets that we onboard into the system. It is a little different from CyberArk, where the pricing is by users. So, it depends. If you have a lot of assets, it can get very expensive."
"The pricing structure is better than the competitors. It's much cheaper than CyberArk. They do the licensing on the basis of assets, not on the number of users. For CyberArk, they base the licensing on the number of users, and they have an expensive model of pricing. BeyondTrust has a cheaper model."
"This solution is not cheap—it's a very expensive solution. Very, very expensive compared to the features and functions that they offer."
"I would rate the pricing a seven out of ten, where one is cheap and ten is expensive."
"We just pay for Password Safe. Session management is included, but we don't use it. There aren't any additional costs besides the standard licensing fees. We pay for an annual license."
"When you buy Password Safe and perform your initial Discovery, you have all these servers that are added to your assets in BeyondTrust, but you're not using a license until you actually start managing the systems. BeyondTrust's licensing is based on the systems when they're managed, which means when an administrator is able to connect to the server through BeyondTrust with a managed account. There would be a privileged account on the endpoint when the licensing starts. A significant advantage to that is that there are many organizations that want to evaluate their environment prior to automatic management."
"The product is quite affordable."
"CyberArk Secrets Management has a moderate pricing structure based on a per-tenant licensing model rather than a per-user account model like their PAM solution."
"It is in the middle. It is neither very cheap nor very expensive, so I would place it in the middle."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
15%
Manufacturing Company
9%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for BeyondTrust Password Safe?
My experience with BeyondTrust Password Safe's pricing, setup cost, and licensing has been positive, primarily due to its asset-based licensing model. This is a significant advantage for us because...
What needs improvement with BeyondTrust Password Safe?
While generally a strong product, BeyondTrust Password Safe has a few areas that could use some polish. From an administrator's viewpoint, we sometimes see keystroke capturing fail. More significan...
What is your primary use case for BeyondTrust Password Safe?
The main purpose of BeyondTrust Password Safe is for Privileged Access Management, with session monitoring being very effective for risk mitigation. It ensures we adhere to the control standards se...
What is your experience regarding pricing and costs for CyberArk Secrets Management?
It is in the middle. It is neither very cheap nor very expensive, so I would place it in the middle.
What needs improvement with CyberArk Secrets Management?
There is room for improvement with better documentation and less need for CyberArk Secrets Management personnel to assist us with their presence.
What is your primary use case for CyberArk Secrets Management?
My main use cases at the moment promote security all across the organization.
 

Also Known As

BeyondTrust PowerBroker Password Safe
No data available
 

Overview

 

Sample Customers

Aera Energy LLC, Care New England, James Madison University
Information Not Available
Find out what your peers are saying about BeyondTrust Password Safe vs. CyberArk Secrets Management and other solutions. Updated: June 2025.
860,168 professionals have used our research since 2012.