Betty Blocks vs ServiceNow Now Platform comparison

Betty Blocks and ServiceNow are both solutions in the Rapid Application Development Software category. Betty Blocks is ranked #34, while ServiceNow is ranked #14 with an average rating of 8.0. Betty Blocks holds a 0.3% mindshare in RADS, compared to ServiceNow’s 1.9% mindshare. Additionally, 100% of Betty Blocks users are willing to recommend the solution, compared to 97% of ServiceNow users who would recommend it.

Betty Blocks

Read 2 Betty Blocks reviews

322 Views
293 Comparison Views

100% willing to recommend

ServiceNow Now Platform

Read 48 ServiceNow Now Platform reviews

1,747 Views
1,380 Comparison Views

97% willing to recommend

Betty Blocks

ServiceNow Now Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

Betty Blocks and ServiceNow Now Platform are competing products in the low-code development space. Betty Blocks has the upper hand in ease of use and cost-efficiency, making it ideal for small to medium-sized enterprises, while ServiceNow Now Platform stands out for its comprehensive feature set and scalability for larger organizations.

Features: Betty Blocks enables rapid development through visual modeling, extensive integration capabilities, and simple UI, ideal for quick application delivery. ServiceNow Now Platform includes a broad range of IT management features, advanced automation, and enterprise-grade integrations that cater to complex organizational needs.

Ease of Deployment and Customer Service: ServiceNow Now Platform provides a structured deployment model with strong customer service geared toward large-scale integrations. Betty Blocks boasts user-friendly deployment but may need more initial setup adjustments due to its flexibility and smaller scale.

Pricing and ROI: Betty Blocks positions itself as a cost-effective choice with a competitive entry-level setup cost and promising ROI for smaller projects. ServiceNow Now Platform requires a higher initial investment but offers significant ROI for its expansive solutions aimed at large organizations.

To learn more, read our detailed Betty Blocks vs. ServiceNow Now Platform Report (Updated: September 2025).

Buyer's Guide

Betty Blocks vs. ServiceNow Now Platform

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Betty Blocks

Ranking in Rapid Application Development Software

34th

Ranking in No-Code Development Platforms

29th

Average Rating

7.6

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

ServiceNow Now Platform

Ranking in Rapid Application Development Software

14th

Ranking in No-Code Development Platforms

4th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Low-Code Development Platforms (9th)

Mindshare comparison

As of October 2025, in the Rapid Application Development Software category, the mindshare of Betty Blocks is 0.3%, up from 0.2% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.9%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Rapid Application Development Software Market Share Distribution
Product	Market Share (%)
ServiceNow Now Platform	1.9%
Betty Blocks	0.3%
Other	97.8%

Rapid Application Development Software

Featured Reviews

Hans De Groot

Owner/Operator at Informatieewerkplaats

The solution is stable and has good support, but is expensive

Betty Blocks, when I started with it, was similar to a back-end platform with the ability to have a standardized back-office UI out of the box, which is perfect for a lot of situations. For more customer-facing UIs, we had to create the front end ourselves, building endpoints with HTML and JavaScript. Then Betty Blocks started in 2018 with the page builder. This allowed us to create drag-and-drop interfaces. That was quite cumbersome. Now Betty Blocks is entering a new generation of it - next generation forms - which should be a lot better. The most valuable feature is the back end. The way we can create action flows for things such as sending emails, creating PDF reports, or connecting to web services is very complete. I never experience a lack of functionality in it. The standardized back-office UI is said to be deprecated over time, which is a shame, because it is a real time-saver and is one of their strong points, only if it was kept up-to-date.

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SiddharthZunjarrao

Associate Director at KPMG India

Enables us to have significant improvements in operational efficiency

ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred. The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers. The case summarization feature is also great, as it summarizes user comments and agent notes into a resolution code without needing to review the entire activity history.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the back end."

"The tool helps to automate IT service management processes. It's the market-leading technology. It can provide the company with chatbots and a unique process or workflow orchestration. It can be customized to the customer's specific needs, enabling semi-automatic or full automation processes. It integrates fully with SAP and offers a wide range of advantages for both us and our clients."

"The level of automation within the platform is great."

"Scalability-wise, it is a very good solution."

"It is an absolutely scalable solution."

"The most valuable feature of the ServiceNow Now Platform is the workspaces feature, which allows you to create customized workspaces."

"The most valuable features are the ease of use, stability, and the ability to change or upgrade seamlessly."

"The initial setup is very straightforward."

"The most valuable features are the ease of use, stability, and the ability to change or upgrade seamlessly."

More ServiceNow Now Platform pros

Cons

"I would like to see full integration with AI."

"What I find lacking in the software is its ability to query the database."

"In many cases, they make choices where flexibility is a little bit degraded, but if you leave everything open and the flexibility is great then the usability is a little bit less."

"ServiceNow Now Platform's automation process needs improvement."

"The number of API calls processed by the tool, specifically when the API calls increase, will cause a lot of load on the platform, and it tends to not work very efficiently."

"They should reduce the solution's cost and make it more affordable for buyers."

"The analytics should be more readily available on the base product."

"The Playbooks feature is useful for visualizing steps in a process, however, it lacks support for rollbacks in case of complex customer processes."

"It is still difficult to build a set of services in ServiceNow. It can be done, but it is one of the more difficult things to do. If we're talking about scalability, we're talking about the ability to actually build that set of services a little easier."

"The programming language is currently limited to JavaScript. So I would like to see more programming languages available, especially since they have come up with the machine-learning features. Some more languages would be an additional improvement."

"The analytics should be more readily available on the base product."

More ServiceNow Now Platform cons

Pricing and Cost Advice

"The pricing structure that we have been working with was based on a number of blocks."

"The pricing is quite high, but the pricing is also not very transparent."

"It is expensive only."

"People seem to be buying the tool a lot. I think its licensing is okay."

"Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."

"There are extra expenses for maintaining the product apart from the licenses."

"The solution is expensive, and I rate it a ten for pricing."

"In my opinion, it is expensive. However, they do offer favorable licensing for charities, for example."

"I don't have much exposure to the costs attached to the solution. I rate the product's price a six on a scale of one to ten, where one is the lowest price, and ten is the highest price since it is a costly tool."

"The product is very expensive."

More ServiceNow Now Platform pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

15%

Government

10%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	3
Large Enterprise	34

Questions from the Community

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What do you like most about ServiceNow Now Platform?

The integration with other tools is pretty good.

See all answers

What is your experience regarding pricing and costs for ServiceNow Now Platform?

From what I have heard only from our sales team, ServiceNow Now Platform falls within the more expensive tier of a product, but I can't really judge it.

See all answers

What needs improvement with ServiceNow Now Platform?

What could be improved in ServiceNow Now Platform is the availability of skill sets. For some reason, we don't get too many people who know this technology easily. Regarding their pricing, I would ...

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Compared 8% of the time

ServiceNow vs ServiceNow Now Platform

Compared 8% of the time

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Product Reports

Buyer's Guide

Rapid Application Development Software

September 2025

Download Betty Blocks product report

Buyer's Guide

ServiceNow Now Platform

September 2025

Download ServiceNow Now Platform product report

Overview

From mobile apps to (customer) portals to back office management and everything in between. The Betty Blocks platform’s ease of use supports every size or complexity of your app. Go as far as you like, the easiest way possible.

Betty Blocks

ServiceNow Now Platform enhances IT service management with request cataloging, incident handling, and knowledge management. Its low-code environment, integration capability, and flexible workflow automation offer a smooth user experience and scalable solutions for enterprises.

ServiceNow Now Platform is designed for seamless integration across IT service management, including incident, problem, and change management. Known for stable performance and a user-friendly interface, it supports flexible workflow automation, efficient report generation, and comprehensive data management. The platform's scalability and low-code customization create opportunities for innovative process automation, enriching user experience. While its licensing and pricing models could be more user-friendly, enhancements in mobile capabilities, AI integration, and modern UI are on demand. Additional improvements in ERP integration and technical support are also needed. The platform serves multiple sectors with configurations for enhanced process automation and service orchestration.

Which features stand out?

Request Cataloging: Streamlines service requests efficiently.
Knowledge Management: Enhances information sharing and resource access.
Incident Handling: Smooth and effective incident resolution.
Workflow Automation: Supports flexible and adaptive process flows.
Integration Capabilities: Seamlessly integrates with existing systems.
IT Service Management: Comprehensive management features for IT services.
Low-Code Environment: Allows for simple and rapid application development.
Custom Scripting: Offers tailored scripting for specific needs.

What benefits can be achieved?

Efficiency: Boosts operational efficiency with integrated workflows.
Scalability: Supports growth with scalable solutions.
User Experience: Provides a smooth and intuitive user experience.
Automation: Increases productivity with automation capabilities.
Data Management: Enhances data handling and report generation.

In diverse industries, ServiceNow Now Platform supports a variety of functions such as IT service management, customer support, workflow automation, and service delivery. Organizations employ it for HR processes, analytics, asset management, and compliance. Its strong integration capabilities allow it to be paired with existing tools, offering flexible configurations and end-user support on a global scale, making it suitable for companies across sectors.

ServiceNow

Sample Customers

KPMG, TELE2, Sligro Food Group, Ymere, Flexpoint Group

experian, beachbody, health partners

Buyer's Guide

Betty Blocks vs. ServiceNow Now Platform

September 2025

Free Report: Betty Blocks vs. ServiceNow Now Platform

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