Try our new research platform with insights from 80,000+ expert users

Betty Blocks vs ServiceNow Now Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 17, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Betty Blocks
Ranking in Rapid Application Development Software
34th
Ranking in No-Code Development Platforms
28th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ServiceNow Now Platform
Ranking in Rapid Application Development Software
13th
Ranking in No-Code Development Platforms
4th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
48
Ranking in other categories
Low-Code Development Platforms (8th)
 

Mindshare comparison

As of August 2025, in the Rapid Application Development Software category, the mindshare of Betty Blocks is 0.2%, up from 0.2% compared to the previous year. The mindshare of ServiceNow Now Platform is 1.9%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Hans De Groot - PeerSpot reviewer
The solution is stable and has good support, but is expensive
Betty Blocks, when I started with it, was similar to a back-end platform with the ability to have a standardized back-office UI out of the box, which is perfect for a lot of situations. For more customer-facing UIs, we had to create the front end ourselves, building endpoints with HTML and JavaScript. Then Betty Blocks started in 2018 with the page builder. This allowed us to create drag-and-drop interfaces. That was quite cumbersome. Now Betty Blocks is entering a new generation of it - next generation forms - which should be a lot better. The most valuable feature is the back end. The way we can create action flows for things such as sending emails, creating PDF reports, or connecting to web services is very complete. I never experience a lack of functionality in it. The standardized back-office UI is said to be deprecated over time, which is a shame, because it is a real time-saver and is one of their strong points, only if it was kept up-to-date.
SiddharthZunjarrao - PeerSpot reviewer
Enables us to have significant improvements in operational efficiency
ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred. The text-to-code feature is particularly useful for turning natural language instructions into recognizable code on the ServiceNow platform, aiding both implementation teams and customers. The case summarization feature is also great, as it summarizes user comments and agent notes into a resolution code without needing to review the entire activity history.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the back end."
"What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."
"It is a very stable solution."
"The solution provides a single platform for multiple systems and software to operate from. We have found the solution to be stable The initial setup and deployment of the solution was very easy. The technical support team are very helpful, we contact them whenever we are unable to fix an issue."
"This is a development platform that provides us with a strong database and a low code environment."
"Scalability-wise, it is a very good solution."
"The solution is a seamless tool that can integrate with all applications."
"The tool is generally easy to use, making it a very user-friendly product."
"Now Platform's best features are collaboration, configurability, and customizability."
 

Cons

"In many cases, they make choices where flexibility is a little bit degraded, but if you leave everything open and the flexibility is great then the usability is a little bit less."
"I would like to see full integration with AI."
"What I find lacking in the software is its ability to query the database."
"The UI is very bad and needs to be updated."
"The UI and mobile UI need to be improved."
"ServiceNow Now Platform's adoption seems to be a main challenge for our clients."
"Bug and defect management are not available in ServiceNow."
"What I didn't like in the ServiceNow Now Platform is testing, particularly with Visual Studio. It had a bad integration with Visual Studio because you can't compile and run it from there. You have to debug on your own and then find out where the error is through test scripts. The testing component in the ServiceNow Now Platform isn't that great. What I'd like to see in the next version of the ServiceNow Now Platform is an improvement in testing and writing scripts, and if there was a feature to just run it from the modules, then that would be great, instead of finding the error manually and checking where it is."
"The reporting capabilities need to be improved, otherwise we need to pay for performance analytics."
"It would be great if the ServiceNow Now Platform supported satellite technologies in its telecom models and integrated with tools like OpenAI, LLaMA, or any Google AI platforms such as Vertex AI or Bard."
"The user experience could be improved. The current design of forms lacks intuitiveness, as there seems to be only one form available for all types of operations."
 

Pricing and Cost Advice

"The pricing is quite high, but the pricing is also not very transparent."
"The pricing structure that we have been working with was based on a number of blocks."
"I don't have much exposure to the costs attached to the solution. I rate the product's price a six on a scale of one to ten, where one is the lowest price, and ten is the highest price since it is a costly tool."
"Price-wise, I would describe the product's cost to be more than the average, but it compensates for that with the functionalities that it provides."
"In my opinion, it is expensive. However, they do offer favorable licensing for charities, for example."
"I would rate the pricing an eight out of ten, with ten being very expensive solution."
"The pricing of this solution is done annually and it is very expensive."
"It is expensive only."
"The solution is expensive."
"There are extra expenses for maintaining the product apart from the licenses."
report
Use our free recommendation engine to learn which Rapid Application Development Software solutions are best for your needs.
865,295 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Government
9%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What is your experience regarding pricing and costs for ServiceNow Now Platform?
From what I have heard only from our sales team, ServiceNow Now Platform falls within the more expensive tier of a product, but I can't really judge it.
What needs improvement with ServiceNow Now Platform?
What could be improved in ServiceNow Now Platform is the availability of skill sets. For some reason, we don't get too many people who know this technology easily. Regarding their pricing, I would ...
 

Overview

 

Sample Customers

KPMG, TELE2, Sligro Food Group, Ymere, Flexpoint Group
experian, beachbody, health partners
Find out what your peers are saying about Betty Blocks vs. ServiceNow Now Platform and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.