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BetterCloud vs Mimecast Incydr comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 17, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BetterCloud
Ranking in Data Loss Prevention (DLP)
39th
Average Rating
7.0
Reviews Sentiment
7.6
Number of Reviews
2
Ranking in other categories
User Provisioning Software (14th), SaaS Management Platforms (11th)
Mimecast Incydr
Ranking in Data Loss Prevention (DLP)
25th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
78
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Data Loss Prevention (DLP) category, the mindshare of BetterCloud is 0.2%, down from 0.2% compared to the previous year. The mindshare of Mimecast Incydr is 1.7%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Loss Prevention (DLP)
 

Featured Reviews

PH
Experienced easy deployment and stable performance but user support needs improvement
The most valuable features are that BetterCloud had a much more sophisticated workflow management toolset than Google itself. It was easy to build onboarding and offboarding workflows, which could handle the desired complexity versus out-of-the-box Google. BetterCloud allowed us to reallocate storage so all files created by a departing member would get reallocated to the manager, thus retaining access. BetterCloud saved help desk time by automating processes, providing a reasonable return on investment. BetterCloud now offers SaaS platform tracking capabilities, a key, previously missing feature.
Chuck_Mackey - PeerSpot reviewer
Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support
In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue. It really has to do with the overall infrastructure and what the organization is prepared to do. If the infrastructure or the networking is a little hinky or you don't have a really finely tuned network infrastructure environment and your patches aren't up to date on your servers and your endpoints, it could get a little sticky. Other than that, it was okay. We really didn't have much problem beyond that. It took a couple of days to sort that out, but it was no big deal.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"BetterCloud saved help desk time by automating processes, providing a reasonable return on investment."
"It required very little ongoing maintenance once setup."
"Works in the background and users are able to perform restores."
"Low system overhead, setting retention policies, ease of use"
"The solution is very stable. Very rarely do we have any issues with it. We don't have to deal with bugs or glitches. It doesn't crash or freeze. We find it to be reliable."
"Code42 Next-Gen DLP is scalable."
"t has a very user friendly status bar with common errors and has logs built in to the console so we can review the issues or status of CrashPlan."
"It has quite a bit of flexibility in configuring backup sets."
"Security tools: Being able to monitor data going in and coming off our endpoints. Seeing what it is and where it's going is awesome."
 

Cons

"The account support team was weak in engagement and communication, contributing to the decision to move to more comprehensive solutions."
"You can't always filter out data that you'd like to."
"​Due to recent changes that effectively abandoned an entire segment of their user base, I no longer trust nor can recommend Code42 products."
"Reporting could use an overhaul. It is very limited."
"What I think could be improved is how I get support."
"In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue."
"More security would be nice, I would love to be able to remotely brick a stolen laptop and it's hard disk drive (HDD)."
"There doesn't seem to be any feature that is lacking."
"I think one we can improve is the compression."
 

Pricing and Cost Advice

Information not available
"It used to be a good solution for SOHO in particular as it had unlimited storage for a reasonable price. However, their pricing model has changed and they are now primarily targeting enterprise users."
"It is 100% worth the cost to get and keep the support, especially when setting it up."
"The pricing is reasonable. It's my understanding that the cost is about $7 for unlimited storage in the cloud per server."
"They were the best solution and surprisingly enough, the cheapest."
"It was expensive. It was more expensive than Eureka, and it was more expensive than Barracuda Backup, but what we got was a full team. They didn't come in and nickel and dime us. They provided the assistance we needed. They didn't say that they need to charge us for something or it is going to take another statement of work. It was all bundled into it... We pay for the software maintenance. It is probably 18% or 20% of the license fee for rev releases."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
14%
Manufacturing Company
10%
Financial Services Firm
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for BetterCloud?
The real downside was it was a relatively expensive product, and ultimately we removed it as a cost-saving measure.
What needs improvement with BetterCloud?
BetterCloud's support for SaaS management was lacking initially, requiring development of a custom tool to handle some workflow automation. It was also relatively expensive. The account support tea...
What is your primary use case for BetterCloud?
We were using BetterCloud for onboarding and offboarding, particularly managing Google account setup and removal, because we wanted to retain information after people left, and not just have the ac...
What is your primary use case for Code42 Incydr?
Data Leakage Protection on large scale environments. This can be to protect against leakage on endpoints and servers that consist of highly classified or propriety information. It can be added on a...
 

Also Known As

No data available
Code42 Next-Gen DLP, Code42 Next-Gen Data Loss Protection, Code42 Forensic File Search, Code42 Backup + Restore
 

Overview

 

Sample Customers

HelloFresh, Oscar Health, Square
Adobe, Okta, Samsung, Taylormade, Boston University, Lending Club, North Highland, Stanford University, Ping Identity, Qualcomm, Pandora.
Find out what your peers are saying about BetterCloud vs. Mimecast Incydr and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.