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Barracuda Email Threat Scanner vs TitanHQ SpamTitan comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Barracuda Email Threat Scanner
Ranking in Anti-Malware Tools
31st
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
No ranking in other categories
TitanHQ SpamTitan
Ranking in Anti-Malware Tools
10th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
80
Ranking in other categories
Email Security (12th), Office 365 Protection (4th)
 

Mindshare comparison

As of August 2025, in the Anti-Malware Tools category, the mindshare of Barracuda Email Threat Scanner is 0.3%, down from 0.3% compared to the previous year. The mindshare of TitanHQ SpamTitan is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Anti-Malware Tools
 

Featured Reviews

S. M. Rabiul Islam - PeerSpot reviewer
Is an easy, user-friendly solution that provides strong email security
The most valuable feature of Barracuda Email Threat Scanner is the security it provides by delaying the delivery of suspicious emails until they can be reviewed inside the Barracuda control panel. It keeps the mail inside the system unless it is deemed okay, and then can be sent to the client.
Ricky Brewster - PeerSpot reviewer
Delivers reliable email security with minimal maintenance and valuable threat intelligence
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I don't have anything specific for improvement. Additionally, I would suggest different roles for users. We want the ability to lock down certain functions for certain user roles to prevent accidental changes, such as an apprentice accidentally deleting a customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Barracuda Email Threat Scanner is the security it provides by delaying the delivery of suspicious emails until they can be reviewed inside the Barracuda control panel."
"The main benefit that I am getting from this solution is that it filters almost 95% of my spam mail. Some spam mails bypass Barracuda Email Threat Scanner, but when I add those domains or addresses to the filter list, they get blocked. Some users on my premises do not understand which mail attachments or links should be opened. By filtering with Barracuda Email Threat Scanner, we are not getting any type of phishing mails. So, our infrastructure is safer, and as an IT person, I feel relaxed."
"It was easy to learn the product."
"The new SpamTitan Plus with the Link Lock feature is great. We implemented it and use it as well."
"I like the ability to go online and view mail that's been quarantined. SpamTitan lets you look at the mail and decide whether you want to release it or not."
"We get reports on blocked emails. I review them weekly to see who the heavy hitters are inside the office. We need our email addresses out there to do business, so we have sales and customer service email addresses that need to be out there. Those are the biggest targets for spam. SpamTitan cuts down the amount of spam that we receive, but it's about the same as Barracuda."
"The solution keeps a copy of inbound and outbound messages for a period, which is a handy feature. It makes it easier to determine precisely what is happening with an email, where it came from, why it isn't routing correctly, why it is or isn't being flagged etc. If an end user forwards us a problematic email, the header information can be lost, making it harder to figure out what's happening."
"We are satisfied with the performance and spam filtering provided by TitanHQ SpamTitan. The reporting feature and customizations as per our requirements are also good."
"I like the notifications SpamTitan sends. Other products require the user to log into the system to see if something was blocked. SpamTitan sends users an email showing them any potential spam that was blocked and they can click on it to release it. It's much easier for the end-user."
"The standout features include the anti-phishing feature, which is particularly advantageous as far as our clients are concerned; it was a very welcome addition for many of them."
"The discovery work to resolve [issues] has gotten so much easier because we can see what's going on right at the edge of our incoming and our outgoing mail. A regular tech support dude can log in... and get a very practical view of what is going on..."
 

Cons

"If the price were lower, perhaps we could purchase our own."
"The product must improve the features associated with creating a blacklist."
"We had an incident last month where the PCs of one or two colleagues, who were outside of our factory and were using a defined network, got infected by some kind of malware. From their PCs, more than 1,000 mails were produced per hour, causing spamming on our mail server. Barracuda blocked the full mail communication. Only one to two accounts were compromised, and for that, Barracuda blocked all incoming and outgoing mails. It created a great problem for other users and our office activities. Our server was blocked for three days, which we did not expect. Technically, only one or two accounts should be blocked. When a domain or IP is blocked, communication becomes tough. It may be a configuration issue at our provider's end, where there was a mistake in configuring Barracuda. It could also be a problem related to Barracuda."
"Specifying your own filtering rules can be somewhat tricky. You can leave it alone or add your own filter rules using regular expressions. It would be nice to get a little more help configuring the regular expressions. That is quite complicated, and it's something I struggled with."
"Sometimes when I'm trying to pull up reports, the speed can suffer."
"The only downside is that there is a delay when we're waiting for a report to be generated."
"The solution is very slow, it crashes and we have difficulties getting emails."
"There are some minor technical aspects of the portals and management interface that could be improved, but there's nothing that prevents us from doing the job. BitDefender and similar products allow you to dive deeply into all the customers from a single console. Currently, I can only see our company on the console and not any of the customers. I have to log in somewhere else to see the customers, so that multi-tenancy is something I would like to see."
"The inter mailbox email flow needs improvement. If you are in the same domain, it does not have the capability to transfer one email to the same domain through SpamTitan. They need an API for Office 365 which is currently being developed"
"It would be nice if the reporting feature could be updated. Also, the feel of the web interface is a little dated."
"The quarantine email message that users get on a scheduled basis is something users generally don't pay attention to, like every other communication they get from IT. The formatting of the quarantined email report that goes to the users on a regular basis is a little confusing for them. That could be improved."
 

Pricing and Cost Advice

"The solution is a bit expensive."
"Barracuda Email Threat Scanner is provided by our IT service provider, who also provides all the support. The licensing fee that we pay to our provider is $200 per month, that is, $1 per user. There is no additional cost. Before taking the subscription from our provider, I researched the market for Barracuda. The cost is between $5,000 to $8,000 for three years. After that, the same cost is there for renewal. If you have 200 to 500 users, it is better to take a subscription from a provider. If you have more than 500 users, then you can own the Barracuda server through the cloud or on-premises deployments. It is costly for a lesser number of users. If you increase the usage or the number of users, then the overall cost decreases. They can reduce the cost of Barracuda Email Threat Scanner for a small number of users. We could not and would not have used this solution if we had not got the renting or subscription option."
"The pricing was much more competitive than other solutions, so I was like, "Okay, let's give it a try.""
"The price is good by today's standards. You actually get what you pay for."
"I pay $650 per year for 50 licenses."
"But the most critical factor was cost-effectiveness. SpamTitan was much cheaper than Barracuda and offered the same value."
"I have been really happy with them. For the price, I don't want to change."
"Our pricing has pretty much stayed somewhat the same. Sure, there has been an increase or two that keeps up with inflation, but that is everybody. When we switched from AppRiver to SpamTitan, we saved about 20%. That is $1,000 to $2,000 a month. We went to SpamTitan and WebTitan. It was $1,000 savings a month for SpamTitan and another $1,500 a month savings for WebTitan."
"The pricing of SpamTitan is about right. It's not over-priced per user. It's not super cheap either, but it is a very good product..."
"The pricing is just right."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
14%
Performing Arts
9%
Manufacturing Company
8%
Computer Software Company
22%
Manufacturing Company
10%
Financial Services Firm
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Barracuda Email Threat Scanner?
The product must improve the features associated with creating a blacklist. Currently, to add a content block, I have to go to a different screen. It seems cumbersome. The solution sells Impersonat...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
The pricing model is reasonable money for the product. It is rated highly because of its affordability and its great value.
What needs improvement with TitanHQ SpamTitan?
If you had asked me a few weeks ago, I would have said the user interface needed improvement, but we've just updated it. It looks really modern now, and it's a lot easier to use. At the moment, I d...
 

Overview

 

Sample Customers

Entisys 360,
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Barracuda Email Threat Scanner vs. TitanHQ SpamTitan and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.