BackupAssist vs NetApp SnapCenter comparison

BackupAssist and NetApp are both solutions in the Backup and Recovery category. BackupAssist is ranked #70, while NetApp is ranked #50 with an average rating of 7.5. BackupAssist holds a 0.2% mindshare in BRS, compared to NetApp’s 0.6% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

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169 Comparison Views

100% willing to recommend

NetApp SnapCenter

Read 27 NetApp SnapCenter reviews

1,151 Views
639 Comparison Views

100% willing to recommend

BackupAssist

NetApp SnapCenter

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

BackupAssist and NetApp SnapCenter are both solutions designed for data protection and recovery. Users seem happier with the pricing and support of BackupAssist, but NetApp SnapCenter is favored for its advanced features, making it a more viable option for those who prioritize functionality over cost.

Features: BackupAssist is praised for its straightforward backup tools, ease of use, and quick setup. NetApp SnapCenter offers advanced features such as comprehensive application-consistent backups, seamless integration with NetApp storage, and extensive scalability options.

Room for Improvement: Users suggest that BackupAssist could improve its reporting functionality, better support for cloud storage options, and enhance its user interface. NetApp SnapCenter receives feedback on its complexity, a more simplified configuration process, and improved documentation is requested by users.

Ease of Deployment and Customer Service: BackupAssist's deployment is noted for its simplicity and quick setup, with solid customer support. NetApp SnapCenter, while powerful, has a more complex deployment process that can be challenging for new users but offers robust support for large-scale environments.

Pricing and ROI: BackupAssist is recognized for its cost-effectiveness and accessibility for small to medium-sized enterprises, offering good ROI with low setup costs. NetApp SnapCenter, though more expensive, delivers strong ROI through its advanced features and integrations, benefiting larger organizations needing comprehensive data protection.

To learn more, read our detailed BackupAssist vs. NetApp SnapCenter Report (Updated: June 2025).

Buyer's Guide

BackupAssist vs. NetApp SnapCenter

June 2025

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Helped 859,129 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

70th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (12th)

NetApp SnapCenter

Ranking in Backup and Recovery

50th

Average Rating

8.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of BackupAssist is 0.2%, up from 0.2% compared to the previous year. The mindshare of NetApp SnapCenter is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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MervynMorgan

IT Storage Engineer at Unixque Solutions Pty Ltd

Enables us to save data for data projection but could improve its integration with other backup solutions

NetApp SnapCenter is highly efficient because it allows you to automate the creation of snapshots. Instead of manually creating snapshots using IMS or HMS, you can schedule and automate them, specifying the timing and frequency. This eliminates the need for daily manual intervention and streamlines the process. SnapCenter also enables you to assign specific user roles to manage these tasks, enhancing efficiency. SnapCenter ensures that your LPOs and RTOs are extremely quick. Although it may seem expensive initially, after using it for a while, you'll appreciate the efficiencies and gains it provides. I recommend the solution. Overall, I rate the solution a seven out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"I have found that the backups are usually very successful."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"The way that it interconnects with VMware is really handy, because you can go right into your vSphere client, where you spend a lot of the day anyway, right-click on one of the VMs where you have backups running for however long, and you can restore either some files or restore the entire thing."

"Restoring and cloning are easy to do."

"It allows us to easily take a Snapshot and use it with any backup tools. We can also take Snapshots on the application side. We can also take Snapshots on the application side. If we want to restore an SAP or an Oracle machine, a normal Snapshot won't do it, but we can do so with SnapCenter."

"The backup process finishes very quickly."

"Being able to add everything in as resource groups is a valuable feature... Having all the SQL servers put into specific buckets, based on their year of release - 2008, 2012, 2014 - allows us to get almost immediate backups that are easily seen and reported on."

"The most valuable feature is the RBAC, the Role-Based Access Control. In our managed service, we can have different layers of security."

"The Exchange plugin is the most valuable because we have a lot of customers that use SnapManager Exchange and have to migrate to SnapCenter."

"The centralized GUI is the best feature, that there is only one webpage where we can see the states of all the backup jobs. We can see all the tasks that are running and we can quickly see if one fails; if they are running or have any issues. We have all that in one place."

More NetApp SnapCenter pros

Cons

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"It stopped doing my backups after I did the last update on it."

"In the future I would like to see more support for Linux."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"If it was possible to create backups on non-NetApp storage, that would be helpful."

"The interface usability needs improvement. It should be more user-friendly and easier for customers to use."

"My major issue is when I upgrade. I have to touch every last client that I have in SnapCenter, and right now I have 60... They said that in another release that will get better, but right now it's not better and I've had to do this three times."

"We would like to see more granular repording and reporting in bigger sets available in SnapCenter."

"The documentation could be a little bit better so that we could handle more of the troubleshooting ourselves, rather than having to go through support."

"Groups might be helpful for each site or data center so that we know a given data center has these resources while another data center has those resources. It's not always easy to group hosts by type."

"The GUI is still so-so. I' don't use the GUI that often anymore because it's really slow, refreshing disks, refreshing hosts, and you have to click a lot."

"The Microsoft environment is its biggest disadvantage due to the central management of all the actions. Because the SnapCenter server is where we deploy everything, it also affects the Microsoft environment, which can cause many difficulties when resolving issues like Windows update problems."

More NetApp SnapCenter cons

Pricing and Cost Advice

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"The product pricing here in Zimbabwe is good, I cannot complain."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"We have a site license, so it comes with the product."

"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."

"The product is inexpensive."

"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."

"The license for SnapCenter was included with the storage array."

"Pricing is very good because if you already have NepApp controllers, then it's included."

"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."

"It's free. The license is included with other NetApp products."

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859,129 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Manufacturing Company

18%

Computer Software Company

14%

Financial Services Firm

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about NetApp SnapCenter?

Most banks and financial institutions use the solution.

See all answers

What is your experience regarding pricing and costs for NetApp SnapCenter?

The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.

See all answers

What needs improvement with NetApp SnapCenter?

The interface usability needs improvement. It should be more user-friendly and easier for customers to use.

See all answers

Comparisons

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Compared 37% of the time

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Commvault Cloud vs NetApp SnapCenter

Compared 17% of the time

Veeam Data Platform vs NetApp SnapCenter

Compared 14% of the time

Veritas NetBackup vs NetApp SnapCenter

Compared 8% of the time

Cohesity DataProtect vs NetApp SnapCenter

Compared 8% of the time

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Product Reports

Buyer's Guide

BackupAssist

June 2025

Download BackupAssist product report

Buyer's Guide

NetApp SnapCenter

June 2025

Download NetApp SnapCenter product report

Also Known As

No data available

SnapCenter

Overview

BackupAssist is a comprehensive backup and recovery software designed for small and medium-sized businesses. It offers a wide range of features to ensure data protection and minimize downtime in case of system failures or disasters. With BackupAssist, users can easily create and manage backups for their critical data, applications, and systems.

One of the key features of BackupAssist is its support for multiple backup types, including full, incremental, and differential backups. This flexibility allows users to choose the backup strategy that best suits their needs and optimize storage space and backup time. Additionally, BackupAssist supports both local and remote backups, enabling users to store their backups on external drives, network shares, or cloud storage services.

BackupAssist also provides advanced features for application-specific backups, such as Microsoft Exchange, SQL Server, and Hyper-V. These features ensure that critical business applications are backed up correctly and can be quickly restored in case of data loss or system failures. Moreover, BackupAssist offers granular recovery options, allowing users to restore individual files, folders, or even specific application items.

To further enhance data protection, BackupAssist includes features like encryption, compression, and verification. Encryption ensures that backups are securely stored and can only be accessed by authorized users. Compression reduces the backup size, optimizing storage space and reducing backup time. Verification checks the integrity of backups, ensuring that they can be successfully restored when needed.

BackupAssist also offers a range of disaster recovery options, including bare-metal recovery and virtual machine backups. Bare-metal recovery allows users to restore their entire system to new or existing hardware, minimizing downtime in case of hardware failures or system crashes. Virtual machine backups enable users to protect their virtualized environments, ensuring business continuity in virtualized infrastructures.

BackupAssist

Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.

NetApp

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

All for One Steeb AG, Accenture

Buyer's Guide

BackupAssist vs. NetApp SnapCenter

June 2025

Free Report: BackupAssist vs. NetApp SnapCenter

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