BackupAssist vs NetApp SnapCenter comparison

BackupAssist and NetApp are both solutions in the Backup and Recovery category. BackupAssist is ranked #69, while NetApp is ranked #53 with an average rating of 7.0. BackupAssist holds a 0.4% mindshare in BRS, compared to NetApp’s 0.7% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

574 Views
540 Comparison Views

100% willing to recommend

NetApp SnapCenter

Read 27 NetApp SnapCenter reviews

1,268 Views
1,192 Comparison Views

100% willing to recommend

BackupAssist

NetApp SnapCenter

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 11, 2024

BackupAssist and NetApp SnapCenter are both solutions designed for data protection and recovery. Users seem happier with the pricing and support of BackupAssist, but NetApp SnapCenter is favored for its advanced features, making it a more viable option for those who prioritize functionality over cost.

Features: BackupAssist is praised for its straightforward backup tools, ease of use, and quick setup. NetApp SnapCenter offers advanced features such as comprehensive application-consistent backups, seamless integration with NetApp storage, and extensive scalability options.

Room for Improvement: Users suggest that BackupAssist could improve its reporting functionality, better support for cloud storage options, and enhance its user interface. NetApp SnapCenter receives feedback on its complexity, a more simplified configuration process, and improved documentation is requested by users.

Ease of Deployment and Customer Service: BackupAssist's deployment is noted for its simplicity and quick setup, with solid customer support. NetApp SnapCenter, while powerful, has a more complex deployment process that can be challenging for new users but offers robust support for large-scale environments.

Pricing and ROI: BackupAssist is recognized for its cost-effectiveness and accessibility for small to medium-sized enterprises, offering good ROI with low setup costs. NetApp SnapCenter, though more expensive, delivers strong ROI through its advanced features and integrations, benefiting larger organizations needing comprehensive data protection.

To learn more, read our detailed BackupAssist vs. NetApp SnapCenter Report (Updated: September 2025).

Buyer's Guide

BackupAssist vs. NetApp SnapCenter

September 2025

Download the complete report

Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

69th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (14th)

NetApp SnapCenter

Ranking in Backup and Recovery

53rd

Average Rating

8.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of BackupAssist is 0.4%, up from 0.2% compared to the previous year. The mindshare of NetApp SnapCenter is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
NetApp SnapCenter	0.7%
BackupAssist	0.4%
Other	98.9%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

Read full review

MervynMorgan

IT Storage Engineer at Unixque Solutions Pty Ltd

Enables us to save data for data projection but could improve its integration with other backup solutions

NetApp SnapCenter is highly efficient because it allows you to automate the creation of snapshots. Instead of manually creating snapshots using IMS or HMS, you can schedule and automate them, specifying the timing and frequency. This eliminates the need for daily manual intervention and streamlines the process. SnapCenter also enables you to assign specific user roles to manage these tasks, enhancing efficiency. SnapCenter ensures that your LPOs and RTOs are extremely quick. Although it may seem expensive initially, after using it for a while, you'll appreciate the efficiencies and gains it provides. I recommend the solution. Overall, I rate the solution a seven out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"I have found that the backups are usually very successful."

"The centralized GUI is the best feature, that there is only one webpage where we can see the states of all the backup jobs. We can see all the tasks that are running and we can quickly see if one fails; if they are running or have any issues. We have all that in one place."

"The way that it interconnects with VMware is really handy, because you can go right into your vSphere client, where you spend a lot of the day anyway, right-click on one of the VMs where you have backups running for however long, and you can restore either some files or restore the entire thing."

"You can quickly deploy new virtual environments. It provides efficient and easy-to-use data protection. If a file goes missing or corruption occurs, you can restore it swiftly using the snap restore feature, allowing you to return to work almost immediately."

"It's very helpful because SnapCenter is already integrated with VMware Snapshot, so it's very easy to use."

"It helps with strategic planning because it is easy to make a strategy when you have visualized the inflow and outflow of the backup and recovery."

"The most valuable feature is the RBAC, the Role-Based Access Control. In our managed service, we can have different layers of security."

"A feature that stands out is cloning databases. If you have a SQL database and it's huge, like one terabyte, the classical SQL way would be to do a backup-restore to create a clone of your database for test purposes. With SnapCenter now, we can clone a database but through the Snapshot technology, which means if you right-click and you click Clone, the one terabyte database is there instantly."

"The main advantage is its fast backup and restore."

More NetApp SnapCenter pros

Cons

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"It stopped doing my backups after I did the last update on it."

"In the future I would like to see more support for Linux."

"There is one area that needs improvement and that's in the alerting. When you set up your SMTP alerts, it only has - and I don't understand why - the ability to send an anonymous SMTP. It doesn't do basic authentication, which frustrated me for a while until I figured out that I'm not missing something. It's just not there."

"The compatibility with other manufacturers, like Oracle and Hyper-V, could be improved. I would like to see it be more compatible with other software."

"The GUI is still so-so. I' don't use the GUI that often anymore because it's really slow, refreshing disks, refreshing hosts, and you have to click a lot."

"I have an issue with SnapCenter because sometimes a VM cannot be backed up... The way SnapCenter works is that it makes a backup of all the VMs and then it removes all the old backups. If one VM cannot be backed up for some reason, it has already created a new backup for all the VMs but it cannot remove the old backups. It ends up creating so many backups in VMware and it will cause a performance problem if the condition is not fixed."

"The replication feature needs improvement in future releases."

"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."

"The interface usability needs improvement. It should be more user-friendly and easier for customers to use."

"If it was possible to create backups on non-NetApp storage, that would be helpful."

More NetApp SnapCenter cons

Pricing and Cost Advice

"The product pricing here in Zimbabwe is good, I cannot complain."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."

"It's free. The license is included with other NetApp products."

"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."

"The product is inexpensive."

"The license for SnapCenter was included with the storage array."

"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."

"We have a site license, so it comes with the product."

"Pricing is very good because if you already have NepApp controllers, then it's included."

See which vendors are best for you

Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.

See recommendations

869,566 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Manufacturing Company

17%

Computer Software Company

10%

Financial Services Firm

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	9
Large Enterprise	11

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for NetApp SnapCenter?

The product should be free because it is just software to administrate systems purchased from NetApp, which are already expensive.

See all answers

What needs improvement with NetApp SnapCenter?

The interface usability needs improvement. It should be more user-friendly and easier for customers to use.

See all answers

What is your primary use case for NetApp SnapCenter?

I help my customers to install and integrate NetApp SnapCenter ( /products/netapp-snapcenter-reviews ). The solution is used for central consolidation of NetApp ( /products/netapp-41749-reviews ) d...

See all answers

Comparisons

Veeam Data Platform vs BackupAssist

Compared 65% of the time

Acronis Cyber Protect vs BackupAssist

Compared 35% of the time

More BackupAssist Competitors

Synology DSM vs NetApp SnapCenter

Compared 22% of the time

Commvault Cloud vs NetApp SnapCenter

Compared 14% of the time

Veeam Data Platform vs NetApp SnapCenter

Compared 14% of the time

Veritas NetBackup vs NetApp SnapCenter

Compared 11% of the time

Rubrik vs NetApp SnapCenter

Compared 11% of the time

More NetApp SnapCenter Competitors

Product Reports

Buyer's Guide

BackupAssist

October 2025

Download BackupAssist product report

Buyer's Guide

NetApp SnapCenter

September 2025

Download NetApp SnapCenter product report

Also Known As

No data available

SnapCenter

Overview

BackupAssist is a comprehensive backup and recovery software designed for small and medium-sized businesses. It offers a wide range of features to ensure data protection and minimize downtime in case of system failures or disasters. With BackupAssist, users can easily create and manage backups for their critical data, applications, and systems.

One of the key features of BackupAssist is its support for multiple backup types, including full, incremental, and differential backups. This flexibility allows users to choose the backup strategy that best suits their needs and optimize storage space and backup time. Additionally, BackupAssist supports both local and remote backups, enabling users to store their backups on external drives, network shares, or cloud storage services.

BackupAssist also provides advanced features for application-specific backups, such as Microsoft Exchange, SQL Server, and Hyper-V. These features ensure that critical business applications are backed up correctly and can be quickly restored in case of data loss or system failures. Moreover, BackupAssist offers granular recovery options, allowing users to restore individual files, folders, or even specific application items.

To further enhance data protection, BackupAssist includes features like encryption, compression, and verification. Encryption ensures that backups are securely stored and can only be accessed by authorized users. Compression reduces the backup size, optimizing storage space and reducing backup time. Verification checks the integrity of backups, ensuring that they can be successfully restored when needed.

BackupAssist also offers a range of disaster recovery options, including bare-metal recovery and virtual machine backups. Bare-metal recovery allows users to restore their entire system to new or existing hardware, minimizing downtime in case of hardware failures or system crashes. Virtual machine backups enable users to protect their virtualized environments, ensuring business continuity in virtualized infrastructures.

BackupAssist

Unified, scalable platform for application-consistent data protection and clone management. This software simplifies backup, restore, and clone lifecycle management with application-integrated workflows.

NetApp

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

All for One Steeb AG, Accenture

Buyer's Guide

BackupAssist vs. NetApp SnapCenter

September 2025

Free Report: BackupAssist vs. NetApp SnapCenter

Find out what your peers are saying about BackupAssist vs. NetApp SnapCenter and other solutions. Updated: September 2025.

DOWNLOAD NOW

869,566 professionals have used our research since 2012.

See our BackupAssist vs. NetApp SnapCenter report.

See our list of best Backup and Recovery vendors.

We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.