BackupAssist vs NetApp SnapCenter comparison

Why PeerSpot?

BackupAssist and NetApp are both solutions in the Backup and Recovery category. BackupAssist is ranked #59, while NetApp is ranked #35 with an average rating of 8.0. BackupAssist holds a 0.8% mindshare in BRS, compared to NetApp’s 0.8% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

2,719 Views
2,610 Comparison Views

100% willing to recommend

NetApp SnapCenter

Read 28 NetApp SnapCenter reviews

3,939 Views
3,821 Comparison Views

100% willing to recommend

BackupAssist

NetApp SnapCenter

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

BackupAssist and NetApp SnapCenter are both solutions designed for data protection and recovery. Users seem happier with the pricing and support of BackupAssist, but NetApp SnapCenter is favored for its advanced features, making it a more viable option for those who prioritize functionality over cost.

Features: BackupAssist is praised for its straightforward backup tools, ease of use, and quick setup. NetApp SnapCenter offers advanced features such as comprehensive application-consistent backups, seamless integration with NetApp storage, and extensive scalability options.

Room for Improvement: Users suggest that BackupAssist could improve its reporting functionality, better support for cloud storage options, and enhance its user interface. NetApp SnapCenter receives feedback on its complexity, a more simplified configuration process, and improved documentation is requested by users.

Ease of Deployment and Customer Service: BackupAssist's deployment is noted for its simplicity and quick setup, with solid customer support. NetApp SnapCenter, while powerful, has a more complex deployment process that can be challenging for new users but offers robust support for large-scale environments.

Pricing and ROI: BackupAssist is recognized for its cost-effectiveness and accessibility for small to medium-sized enterprises, offering good ROI with low setup costs. NetApp SnapCenter, though more expensive, delivers strong ROI through its advanced features and integrations, benefiting larger organizations needing comprehensive data protection.

To learn more, read our detailed BackupAssist vs. NetApp SnapCenter Report (Updated: September 2026).

Buyer's Guide

BackupAssist vs. NetApp SnapCenter

September 2026

Download the complete report

Helped 915,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

59th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (12th)

NetApp SnapCenter

Ranking in Backup and Recovery

35th

Average Rating

8.0

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.4% compared to the previous year. The mindshare of NetApp SnapCenter is 0.8%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
NetApp SnapCenter	0.8%
BackupAssist	0.8%
Other	98.4%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

Read full review

SaneeshC

Sr. engineer at Sify Technologies

Has reduced backup time for large workloads and supports smooth workload migration

Role-based access control and multi-factor authentication are security features available in NetApp SnapCenter. The one-time password comes to our multi-factor authentication tool; we work with Cisco Duo, and that OTP is generated through that tool, which we use to access the device. There are different options through which we can migrate workloads without downtime. The user interface is very easy to handle and not complicated. There are multiple features that make NetApp SnapCenter valuable. In case of any job failure, we get an alert over email. For jobs replicating from site A to site B, we know how long it will take to complete that replication. All that information is available in the console, and there aren't any difficulties or objections that need to be improved.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."

"Now that we are using the solution, we get notified online when our backups are done."

"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."

"I would definitely recommend this solution to others."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"I have found that the backups are usually very successful."

"I find BackupAssist very convenient to work on and I really like its user interface."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

More BackupAssist pros

"When we're talking about databases, it gives us a fast way to make clones and test environments."

"We have found that the snapshotting mechanism is better than VMware."

"What is very handy for our clients is the consolidated view. They have a dashboard with everything, through a single pane of glass. This is what they really need because, within seconds, they can have a good overview and see if there are any errors or any issues."

"Technical support has been very helpful when we have issues."

"It has greatly improved our DR activity."

"While Commvault took two to three days to complete jobs, especially with VM sizes above 8 TB or 10 TB, the same workload configured for NetApp SnapCenter completes in a few seconds."

"The product’s most valuable feature is cloning."

"Most banks and financial institutions use the solution."

More NetApp SnapCenter pros

Cons

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"It stopped doing my backups after I did the last update on it."

"Has a few problems working with snapshots time-outs and failed backups."

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"In the future I would like to see more support for Linux."

"SnapCenter could improve its integration with other backup solutions, such as Veeam."

"What I did witness lately are issues with some Microsoft KBs, the updates. But it happened only once, and not on a major platform, it was on a small one."

"The replication feature needs improvement in future releases."

"Some of the minor functionalities from SnapManager did not transfer over to SnapCenter. These should be added in future releases."

"We would like to see more granular repording and reporting in bigger sets available in SnapCenter."

"If it was possible to create backups on non-NetApp storage, that would be helpful."

"I feel a little bit that during the whole process of putting this software into production we were like a beta program. It was full of bugs... For example, we had a problem with truncating our Exchange log files... It has improved over time."

"The tool could be faster."

More NetApp SnapCenter cons

Pricing and Cost Advice

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"The product pricing here in Zimbabwe is good, I cannot complain."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"We see a financial value with SnapCenter because we don't have to license Commvault, which is pretty expensive."

"We have a site license, so it comes with the product."

"The licensing is well-designed because it's already included in some packages with NetApp storage. Therefore, for most customers, it's okay as the SnapCenter license is already included in some NetApp bundles."

"It comes free with the amount of equipment we purchase from NetApp. In terms of pricing, zero is my favorite number."

"The product is inexpensive."

"The license for SnapCenter was included with the storage array."

"It's free. The license is included with other NetApp products."

"Pricing is very good because if you already have NepApp controllers, then it's included."

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Top Industries

By visitors reading reviews

Construction Company

28%

Comms Service Provider

18%

Financial Services Firm

10%

Manufacturing Company

Construction Company

13%

Financial Services Firm

Comms Service Provider

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	9
Large Enterprise	12

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for NetApp SnapCenter?

The product team handles the commercial aspects of pricing.

See all answers

What needs improvement with NetApp SnapCenter?

We have not started much with the automation capability in NetApp SnapCenter. Regarding the integration aspect, I am not certain about its complexity, as this was built by the OEM NetApp team.

See all answers

What is your primary use case for NetApp SnapCenter?

The major use case for NetApp SnapCenter is that our customer previously used Commvault. For huge VMs with sizes of five TB or 10 TB, taking the file level backup in Commvault took a long time, oft...

See all answers

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Product Reports

Buyer's Guide

BackupAssist

October 2026

Download BackupAssist product report

Buyer's Guide

NetApp SnapCenter

September 2026

Download NetApp SnapCenter product report

Also Known As

No data available

SnapCenter

Overview

BackupAssist is a versatile backup software offering tape and drive backups, customizable alerts, Exchange and SQL backups with options for network and cloud data storage, including AWS and Wasabi, ensuring data safety and ease of recovery.

BackupAssist provides reliable backup solutions for businesses with its intuitive interface and straightforward recovery process. It supports a range of storage media and offers cloud storage solutions. While consistently updated, it faces compatibility issues with Linux virtual machines and iSCSI connectivity. There's room for improvement in its marketing and a centralized dashboard is needed. Its Exchange backup processes require attention, and it lacks a dedicated support line, impacting user experience. Deployment covers a variety of servers including file and active directory, demonstrating flexibility in server management and backup processes.

What are the important features of BackupAssist?

Versatile Backup Options: Supports tape, drive, and cloud storage solutions including AWS and Wasabi.
Customizable Alerts: Keeps stakeholders informed with adjustable notifications.
Exchange and SQL Support: Provides dedicated support for critical applications.
Ransomware Protection: Incorporates ransomware checks to enhance security.
User-Friendly: Features an easy-to-navigate interface simplifying backup management.

What benefits should users expect in reviews?

Easy Recovery: Ensures straightforward data restoration processes.
Comprehensive Support: Knowledgebase resources aid in troubleshooting and feature evolution.
Reliable Updates: Regular updates promise continuous improvement.
Flexible Cloud Integration: Options for AWS and Wasabi cater to diverse requirements.
Stability During Power Outages: Maintains data integrity when power issues occur.

In industries, BackupAssist is implemented extensively for server backups, particularly in managing Hyper-V hosts to iSCSI devices, covering vast data volumes and supporting numerous virtual machines. It plays a crucial role in backing up essentials like Exchange, databases, payroll systems, and active directory across multiple sectors by providing on-premise and offsite data retention solutions.

BackupAssist

NetApp SnapCenter offers centralized management for backup and recovery, enhancing data protection and operation efficiency by integrating with storage systems and simplifying application management.

NetApp SnapCenter improves data protection with its centralized management, supporting essential enterprise functions with backup, restore processes, and fast recovery. Its ease of deployment, simplistic operational management, instant cloning, and role-based control contribute to its value. Integration with VMware streamlines virtualization tasks and promotes rapid restoration. While serving diverse environments like VMware, SQL, Oracle, and HANA databases, SnapCenter integrates well with existing systems but can enhance cloud integration and replication capabilities. Many enterprises leverage SnapCenter's centralized capabilities to maximize data management efficiency, managing extensive data seamlessly.

What are the key features of NetApp SnapCenter?

Centralized Management: Simplifies backup and management across environments.
Integrated Storage and Backup: Allows seamless data handling and recovery.
Instant Cloning: Promotes rapid data replication and testing.
Role-Based Access Control: Enhances security with customized user access.
VMware Integration: Streamlines virtualization tasks while ensuring quick restoration.

What benefits and ROI should users look for?

Efficient Data Recovery: Faster restoration minimizes downtime.
Simplified Deployment: Quick implementation with comprehensive reporting.
Enhanced Performance: Application-aware backups improve system efficiency.
Reduced Operational Costs: Effective data management maximizes ROI.

Enterprises in sectors such as technology, finance, and healthcare implement NetApp SnapCenter for reliable data recovery and protection. The tool supports databases like Oracle for efficient application-aware operations, enhancing business continuity and reducing data-related risks.

NetApp

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

All for One Steeb AG, Accenture

Buyer's Guide

BackupAssist vs. NetApp SnapCenter

September 2026

Free Report: BackupAssist vs. NetApp SnapCenter

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