BackupAssist vs N-able Cove Data Protection comparison

BackupAssist and N-able are both solutions in the Backup and Recovery category. BackupAssist is ranked #70, while N-able is ranked #30 with an average rating of 8.3. BackupAssist holds a 0.2% mindshare in BRS, compared to N-able’s 1.3% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 94% of N-able users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

437 Views
263 Comparison Views

100% willing to recommend

N-able Cove Data Protection

Read 22 N-able Cove Data Protection reviews

2,651 Views
1,693 Comparison Views

94% willing to recommend

BackupAssist

N-able Cove Data Protection

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Executive SummaryUpdated on Sep 11, 2024

BackupAssist and N-able Cove Data Protection are robust data protection solutions. While BackupAssist is favored for its pricing and support, N-able Cove Data Protection stands out for its feature set, making it worth the higher price.

Features: BackupAssist offers reliable backup and recovery options, ease of use, and advanced scheduling capabilities. N-able Cove Data Protection excels in cloud integration, automated backup processes, and advanced data security measures.

Room for Improvement: BackupAssist could enhance its cloud backup functions, provide more detailed documentation, and improve user interface design. N-able Cove Data Protection could benefit from more intuitive configuration, smoother performance during large data operations, and quicker restoration times.

Ease of Deployment and Customer Service: BackupAssist is noted for its straightforward installation and solid customer support. N-able Cove Data Protection, while slightly more complex to deploy, offers extensive support and detailed guidance.

Pricing and ROI: BackupAssist is recognized for its cost-effectiveness, lower setup costs, and satisfactory ROI. N-able Cove Data Protection, with higher upfront costs, offers significant long-term value, providing better ROI despite the initial expense.

To learn more, read our detailed BackupAssist vs. N-able Cove Data Protection Report (Updated: April 2025).

Buyer's Guide

BackupAssist vs. N-able Cove Data Protection

April 2025

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Helped 849,963 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

70th

Ranking in MSP Backup

12th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

N-able Cove Data Protection

Ranking in Backup and Recovery

30th

Ranking in MSP Backup

2nd

Average Rating

9.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Cloud Backup (17th), SaaS Backup (9th)

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of BackupAssist is 0.2%, up from 0.2% compared to the previous year. The mindshare of N-able Cove Data Protection is 1.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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Jack Henson

Owner at Henson Business Products

Allows us to back up workstations and servers, and saved us time when checking endpoints and the viability of backups

I have some issues with the agent failing on workstations. I've had to completely uninstall several of them, delete everything, and start over to get them to work. That's been the biggest source of my problems recently. The problem is that when we delete one, we lose the backup. Consequently, it means we're without a backup unless we have a local copy. When we delete the agent, there's the problem of how to go back and restore it. I haven't had to deal with it yet, because I haven't had a failure that occurred while I was doing that. I had a workstation that started failing, and we couldn't get the services to run. I don't know what caused it. I had to reinstall the agent, which didn't work. I had to go into the machine and delete everything and load another agent onto it. Once I did that, I was able to make it work, but 90% of the time I never have an issue. During the other 10% of the time when I have a problem, it's a mess. The ability to recover to a different workstation or a different data point is a little bit clumsy. It could use some work.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"I have found that the backups are usually very successful."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"What I like the most about it's the ease of use and the reliability that it has when copying information to the cloud."

"The monitoring makes it very easy to check whether a backup has gone bad."

"The initial setup of N-able Cove Data Protection was very easy."

"The most valuable feature of N-able Cove Data Protection is its ease of use."

"One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."

"The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time."

"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."

"N-able Cove Data Protection is user-friendly and straightforward, and the dashboard is clear."

More N-able Cove Data Protection pros

Cons

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"It stopped doing my backups after I did the last update on it."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"In the future I would like to see more support for Linux."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"A disaster recovery console would be an improvement for the product."

"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."

"There could be a possibility to create a local NAS backup for infrastructure."

"A feature I'd like to see would be a more customizable admin console."

"Integration with a hybrid cloud is something that I found complicated."

"We don't use the solution’s automated recovery testing because SolarWinds made me cross. When they released it, I went, "Oh, well, that's quite good." Because if you use the system, then it supposedly spins up, and on the portal, it gives you a screenshot of the booted device. So, I phoned up, and I said, "Oh, that's really quite cool. How much is that?" They said, "No, no, no. It's all included in your license." I went, "Okay then," and went and deployed it on about half the fleet. One of the options that our customers have is they can pay us a small amount every month for us to test the recovery just to prove that it's viable, and I thought, "Well, this will do that for us. Nice." Then, in the next invoice, we got a charge for it. While It was not a huge amount, I took offense at the fact that we were told that it would be a no extra cost option that was part of our license, but it turns out that it's chargeable. Therefore, we haven't used it since."

"Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference."

"N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve. Additionally, there are some limitations on the storage side, where I cannot have a lot of employees backing up their data."

More N-able Cove Data Protection cons

Pricing and Cost Advice

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"The product pricing here in Zimbabwe is good, I cannot complain."

"When you have a device/appliance on the site quite a lot of the other enterprise class backup people insist that you have their appliance, which is frankly offensively expensive. Because when you pry the top off, it's just a standard 19-inch tin box with a standard Intel I5 in it, some RAM, and a hard drive. Then, you go, "Why have they just charged me 5,500 quid for a box, which I could have probably build for under 500." Whereas, with the SolarWinds product, they don't have that. The backup appliances that we have onsite are just plain cooking PCs. We can build our own machines, which is reflected in the price that we can offer a customer."

"The only option I would like to see is an adjustable scale. Right now we have 250 seats and we're not using all of them. It would be nice to be able to save that little bit of money by being able to buy just what we need."

"The pricing of SolarWinds seems to be fair compared to the rest of the industry."

"The pricing is affordable. N-able Cove Data Protection has a direct-to-cloud architecture, but it also allows saving backups locally without extra storage costs."

"There is no per node cost, at least not the way I am doing it. I am on bulk. New customers can be set up on a trial, where they can get things all squared away, then they can switch over to being a billed customer."

"The cost is around ten dollars per workstation a month and that includes a certain amount of data."

"Cove only takes the data you have on the physical server. I can back that up for long periods of time, and I don't accrue high charges to have the data in the cloud. It stays at one rate. This allows me to forecast payment for the next one or two years and show clients their estimated growth."

"N-able Cove Data Protection is an averagely-priced product."

More N-able Cove Data Protection pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

21%

Manufacturing Company

Comms Service Provider

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about N-able Backup?

The initial setup of N-able Cove Data Protection was very easy.

See all answers

What is your experience regarding pricing and costs for N-able Backup?

In terms of pricing, N-able Cove Data Protection is neither cheap nor expensive compared to other competitors.

See all answers

What needs improvement with N-able Backup?

N-able Cove Data Protection does not provide a lot of SaaS backup products, which is an area they can improve. Additionally, there are some limitations on the storage side, where I cannot have a lo...

See all answers

Comparisons

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Compared 61% of the time

Acronis Cyber Protect vs BackupAssist

Compared 39% of the time

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Veeam Data Platform vs N-able Cove Data Protection

Compared 15% of the time

Acronis Cyber Protect vs N-able Cove Data Protection

Compared 11% of the time

Veeam Data Cloud for Microsoft 365 vs N-able Cove Data Protection

Compared 6% of the time

Azure Backup vs N-able Cove Data Protection

Compared 5% of the time

Rubrik vs N-able Cove Data Protection

Compared 5% of the time

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Product Reports

Buyer's Guide

BackupAssist

April 2025

Download BackupAssist product report

Buyer's Guide

N-able Cove Data Protection

April 2025

Download N-able Cove Data Protection product report

Also Known As

No data available

N-able Backup, SolarWinds Backup, SolarWinds MSP Backup & Recovery, SolarWinds MSP Backup

Overview

BackupAssist is a comprehensive backup and recovery software designed for small and medium-sized businesses. It offers a wide range of features to ensure data protection and minimize downtime in case of system failures or disasters. With BackupAssist, users can easily create and manage backups for their critical data, applications, and systems.

One of the key features of BackupAssist is its support for multiple backup types, including full, incremental, and differential backups. This flexibility allows users to choose the backup strategy that best suits their needs and optimize storage space and backup time. Additionally, BackupAssist supports both local and remote backups, enabling users to store their backups on external drives, network shares, or cloud storage services.

BackupAssist also provides advanced features for application-specific backups, such as Microsoft Exchange, SQL Server, and Hyper-V. These features ensure that critical business applications are backed up correctly and can be quickly restored in case of data loss or system failures. Moreover, BackupAssist offers granular recovery options, allowing users to restore individual files, folders, or even specific application items.

To further enhance data protection, BackupAssist includes features like encryption, compression, and verification. Encryption ensures that backups are securely stored and can only be accessed by authorized users. Compression reduces the backup size, optimizing storage space and reducing backup time. Verification checks the integrity of backups, ensuring that they can be successfully restored when needed.

BackupAssist also offers a range of disaster recovery options, including bare-metal recovery and virtual machine backups. Bare-metal recovery allows users to restore their entire system to new or existing hardware, minimizing downtime in case of hardware failures or system crashes. Virtual machine backups enable users to protect their virtualized environments, ensuring business continuity in virtualized infrastructures.

BackupAssist

Cove Data Protection, from N-able, is a comprehensive solution designed to safeguard critical business data. It offers a range of features including backup and recovery, disaster recovery, and endpoint protection. With automated backups and flexible scheduling options, it ensures data is protected and easily recoverable.

The solution also includes advanced security measures such as encryption and ransomware detection to prevent unauthorized access and data breaches. Cove Data Protection provides seamless integration with various platforms and offers centralized management for efficient monitoring and control.

With its user-friendly interface and robust capabilities, Cove Data Protection is an ideal choice for businesses seeking reliable data protection.

N-able

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Computer Depot, Leading Edge Computers, IT Logic Australia

Buyer's Guide

BackupAssist vs. N-able Cove Data Protection

April 2025

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