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BackupAssist vs Hornetsecurity Altaro VM Backup comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
59th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (12th)
Hornetsecurity Altaro VM Ba...
Ranking in Backup and Recovery
33rd
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
31
Ranking in other categories
Cloud Backup (27th), Disaster Recovery (DR) Software (18th)
 

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.4% compared to the previous year. The mindshare of Hornetsecurity Altaro VM Backup is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Hornetsecurity Altaro VM Backup0.9%
BackupAssist0.8%
Other98.3%
Backup and Recovery
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
Asif Usmani - PeerSpot reviewer
Regional Sales Manager at S2
Lacks multi-platform support and physical infrastructure but excels in storage optimization
We use it for VM backup and Office 365 backup I find the solution to be user-friendly and easy to manage and deploy. It provides storage for Office 365, which is beneficial, and the deduplication technology is excellent, especially in optimizing storage capacity compared to others. In terms of…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."
"I have found that the backups are usually very successful."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I would definitely recommend this solution to others."
"I find BackupAssist very convenient to work on and I really like its user interface."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."
"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."
"In Hyper-V, I think there are many valuable features, including replication between different hosts, high availability, live migration where I can migrate between one host to another, as well as incremental disaster recovery, which are very good."
"The interface is user-friendly and even if our tech isn't onsite, we can work with the owners to confirm that the data will be restored with no issues."
"Altaro reduced the time we needed for managing our backups, especially significant is the Cloud Management Console, which solved many issues we had with prior products."
"The initial setup was simple and easy. Anyone without prior experience can install, configure, and use it."
"VM backup and the item level recovery are the most valuable features."
"Generally, the entire program is brilliant, and there isn't any one feature that I can pick out."
"It is an excellent product; it is easy to deploy, stable, and fast, and their support is excellent."
"Altaro VM Backup is affordably priced, is a best value for its price, and has almost every feature that an expensive, popular product offers."
 

Cons

"Has a few problems working with snapshots time-outs and failed backups."
"It stopped doing my backups after I did the last update on it."
"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"In the future I would like to see more support for Linux."
"The solution needs multi-platform support as it is currently only available for VMware and Hyper-V. It also lacks support for physical servers and workstations."
"The yearly maintenance fee can be improved. It is high."
"The initial set up was complex, and I was not able to do the set up myself."
"Migrating the physical through a backup and restore to a virtual environment would be very helpful."
"Sometime there are stability issues with older kit, for example, it can take a long time to compress the primary backup."
"The recovery speed could be quicker, especially when you only need a file or two."
"I had some difficulties activating the product but after the activation phase all went smooth."
"If you look into the performance of a virtual machine and you look to the performance of the physical machine, the correlation between these is totally unclear."
 

Pricing and Cost Advice

"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"The product pricing here in Zimbabwe is good, I cannot complain."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"VMware is a little pricey, but it is a good solution and priced similar to other products."
"There is a free version for Hosts with 2 VMs."
"​By implementing the solution at multiple locations, significant cost savings were achieved."
"Altaro VM Backup is affordably priced. It is a best value for its price and has almost every feature that an expensive, popular product offers."
"There is a free version for two VMs. I would advise to study the deployment environment well, prior to committing to order a license per host."
"Its yearly maintenance fee is fairly high for me to renew for upgrades and support."
"The pricing is okay,"
"Altaro had the best prices and ROI in the whole bunch that we evaluated."
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Top Industries

By visitors reading reviews
Construction Company
28%
Comms Service Provider
18%
Financial Services Firm
10%
Manufacturing Company
7%
Outsourcing Company
15%
Construction Company
13%
Comms Service Provider
13%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Hornetsecurity Altaro VM Backup?
The pricing and licensing cost is challenging since most competitors offer cheaper pricing, making it difficult to penetrate the market with the current pricing strategy.
What needs improvement with Hornetsecurity Altaro VM Backup?
The solution needs multi-platform support as it is currently only available for VMware and Hyper-V. It also lacks support for physical servers and workstations. Additionally, they should add more p...
 

Also Known As

No data available
Altaro VM Backup
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Thomson Reuters, Microsoft, Amazon, Harvard University, MIT, Peugeot, Xerox
Find out what your peers are saying about BackupAssist vs. Hornetsecurity Altaro VM Backup and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.