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BackupAssist vs Hornetsecurity Altaro VM Backup comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BackupAssist
Ranking in Backup and Recovery
59th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
5
Ranking in other categories
MSP Backup (12th)
Hornetsecurity Altaro VM Ba...
Ranking in Backup and Recovery
33rd
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
31
Ranking in other categories
Cloud Backup (27th), Disaster Recovery (DR) Software (18th)
 

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.4% compared to the previous year. The mindshare of Hornetsecurity Altaro VM Backup is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Hornetsecurity Altaro VM Backup0.9%
BackupAssist0.8%
Other98.3%
Backup and Recovery
 

Featured Reviews

RM
Director at Gemini Systems
Provides ransomware protection, does good reporting, and is close to perfect for our use case
The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.
Asif Usmani - PeerSpot reviewer
Regional Sales Manager at S2
Lacks multi-platform support and physical infrastructure but excels in storage optimization
We use it for VM backup and Office 365 backup I find the solution to be user-friendly and easy to manage and deploy. It provides storage for Office 365, which is beneficial, and the deduplication technology is excellent, especially in optimizing storage capacity compared to others. In terms of…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."
"I find BackupAssist very convenient to work on and I really like its user interface."
"Now that we are using the solution, we get notified online when our backups are done."
"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."
"I would definitely recommend this solution to others."
"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."
"I have found that the backups are usually very successful."
"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."
"Give it a try as it's very easy to setup and works like charm."
"Altaro is always our go-to VM backup software."
"No other product offers these features for this price."
"This product is not expensive, does the job what I bought it for, and is not time consuming."
"Customer Service: Extremely good, and the turnaround is less than a day."
"Altaro VM Backup is affordably priced, is a best value for its price, and has almost every feature that an expensive, popular product offers."
"Altaro reduced the time we needed for managing our backups, especially significant is the Cloud Management Console, which solved many issues we had with prior products."
"It is a great lesson in keeping it simple."
 

Cons

"In the future I would like to see more support for Linux."
"It stopped doing my backups after I did the last update on it."
"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."
"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."
"The solution needs a dashboard or some form of central control from which you can manage all backups."
"Has a few problems working with snapshots time-outs and failed backups."
"I did not manage to import my old configuration, in v4, into v5 just after it what was released, however, I believe this functionality has been improved."
"Being able to backup the actual host machine would be an improvement for us."
"The recovery speed could be quicker, especially when you only need a file or two."
"The application could include a feature to install a set size of data, such as the ability to store a single application with all its registry information for easy transfer."
"Migrating the physical through a backup and restore to a virtual environment would be very helpful."
"It would be nice to see a feature that backs up the host so that, in case of a server failure, an entire server could be restored all at once."
"Sometimes, due to disk space and VSS, we have experienced stability issues."
"Altaro also supports booting directly from a backup drive (image), but this feature is hamstrung by the fact that it requires the backup image to be neither compressed or encrypted."
 

Pricing and Cost Advice

"There's a yearly licensing cost. The costs might be around $2000 USD annually."
"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."
"The product pricing here in Zimbabwe is good, I cannot complain."
"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."
"The pricing is okay,"
"VMware is a little pricey, but it is a good solution and priced similar to other products."
"No other product offers these features for this price. The ROI is great."
"There is a free version for Hosts with 2 VMs."
"Altaro had the best prices and ROI in the whole bunch that we evaluated."
"Its yearly maintenance fee is fairly high for me to renew for upgrades and support."
"Altaro VM Backup is affordably priced. It is a best value for its price and has almost every feature that an expensive, popular product offers."
"​By implementing the solution at multiple locations, significant cost savings were achieved."
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Top Industries

By visitors reading reviews
Construction Company
28%
Comms Service Provider
20%
Financial Services Firm
8%
Manufacturing Company
7%
Outsourcing Company
14%
Comms Service Provider
13%
Construction Company
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise4
Large Enterprise4
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Hornetsecurity Altaro VM Backup?
The pricing and licensing cost is challenging since most competitors offer cheaper pricing, making it difficult to penetrate the market with the current pricing strategy.
What needs improvement with Hornetsecurity Altaro VM Backup?
The solution needs multi-platform support as it is currently only available for VMware and Hyper-V. It also lacks support for physical servers and workstations. Additionally, they should add more p...
 

Also Known As

No data available
Altaro VM Backup
 

Overview

 

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo
Thomson Reuters, Microsoft, Amazon, Harvard University, MIT, Peugeot, Xerox
Find out what your peers are saying about BackupAssist vs. Hornetsecurity Altaro VM Backup and other solutions. Updated: September 2026.
919,809 professionals have used our research since 2012.