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Azure Site Recovery vs CTERA Enterprise File Services Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Azure Site Recovery offers time and cost efficiency, justifying its expense with enhanced reliability over traditional secondary data centers.
Sentiment score
7.2
CTERA Enterprise File Services reduced costs and time, minimized manual storage, and eliminated SSD and alternative storage needs.
Azure Site Recovery, while being pricier than some providers, has a sufficient service level to justify costs.
Azure Site Recovery is time-saving, and its features allow us to automate processes and save resources.
Adding SSD storage to Windows file servers is expensive, and we no longer need to back up those devices.
I am positive that CTERA has helped reduce the total cost of ownership by eliminating the need for manual storage management and reducing storage service processes.
 

Customer Service

Sentiment score
5.8
Azure Site Recovery's support is mixed, praised for knowledge but criticized for slow responses and complex ticket processes.
Sentiment score
8.3
CTERA's platform provides responsive support, rated highly for proactive assistance and efficient issue resolution by knowledgeable agents.
During a global outage that affected our operations, there was no apology or in-depth follow-up from Microsoft.
We primarily rely on our Cloud Support Partner for support.
Issues frequently require escalation.
They swiftly address concerns and take ownership of the call, providing a very satisfactory support experience.
High-priority issues are handled promptly.
I would rate their support a ten out of ten.
 

Scalability Issues

Sentiment score
7.4
Azure Site Recovery offers scalable, efficient server management across industries, rated 7-10 for resource flexibility and adaptability.
Sentiment score
8.3
CTERA's platform is scalable and easy to expand globally, though CPU and memory licensing constraints may pose challenges.
I would rate the scalability of Azure Site Recovery as a nine out of ten.
Azure Site Recovery is a very scalable product and service mechanism.
If we need to upgrade CPU and memory, we should be able to do that without a license upgrade.
CTERA is a very scalable product, allowing us to grow.
It offers good scalability options, including vertical and outward scalability.
 

Stability Issues

Sentiment score
7.6
Azure Site Recovery is highly rated for stability, reliability, and performance, with minimal downtime and integration challenges.
Sentiment score
7.5
CTERA's platform faced initial bugs but improved over time, earning high stability ratings with reliable data access.
The system did go down a couple of times, which impacted our operations.
I would rate the stability of Azure Site Recovery at eight to nine out of ten.
It has been pretty stable since then.
We had things deployed for years, and we were suddenly getting cloud sync issues that were crashing our sites.
It is very stable and reliable.
 

Room For Improvement

Azure Site Recovery requires improved error logging, competitive pricing, better replication, enhanced scalability, security, integration, and simplified deployment.
The CTERA platform needs improvements in monitoring, updates, UI, logging, and performance, while users value current features and support.
There is room for improvement in the release of patches, such as ensuring they are properly managed to avoid outages.
Currently, Azure Site Recovery does not support shared disk options.
there weren't any significant problems with Azure Site Recovery.
AI and automation features could enhance the platform, such as AI-powered search, predictive storage analytics, and intelligent alerts for proactive monitoring.
It would help to have a global single-pane-of-glass view of all my CTERA devices.
One suggested improvement for the CTERA Enterprise File Services Platform is the ability to distribute data across multiple active backend storage nodes rather than the current limitation of a single active node.
 

Setup Cost

Azure Site Recovery pricing varies with usage, and costs range, requiring adjustments due to frequent Microsoft restructuring.
CTERA offers cost-effective enterprise file services with flexible licensing, providing significant savings over EMC and Nasuni, especially in Israel.
It was not the expensive part of our costs.
The pricing of Azure Site Recovery is around a four out of ten, being somewhat cost-effective.
Unlike other solutions that require hardware purchases, CTERA offers software licensing with flexibility across multiple infrastructure providers.
CTERA's pricing seems to be on par with some of the other players, such as Nasuni and Azure.
I find the pricing reasonable.
 

Valuable Features

Azure Site Recovery offers efficient disaster recovery, scalability, security, and seamless integration, with strong performance and cost-effective infrastructure solutions.
CTERA excels in scalability, flexibility, data management, and protection, making it ideal for hybrid cloud and remote work environments.
Its time-saving aspects allow us to write PowerShell scripts to automate failover processes.
Azure provides a 99.99% SLA for their uptime, ensuring that even during outages due to patch releases, there is no data loss, merely hindered accessibility.
The most valuable features of Azure Site Recovery are its ease of use and speed of recovery.
As soon as something is written to the device, CTERA copies it to the cloud, where it's versioned with snapshots so we can recover it.
A vital advantage of this platform is its instantaneous recovery capability, allowing seamless access to a secondary gateway if the primary one fails.
It is a three-in-one solution for us. It is a file-sharing platform, an archiving solution, and also a backup solution.
 

Categories and Ranking

Azure Site Recovery
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
24
Ranking in other categories
Disaster Recovery as a Service (2nd)
CTERA Enterprise File Servi...
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
9
Ranking in other categories
File System Software (2nd), NAS (9th), Cloud Migration (7th), Cloud Storage (10th), Cloud Backup (12th), Disaster Recovery (DR) Software (8th), Cloud Storage Gateways (2nd), Content Collaboration Platforms (12th)
 

Featured Reviews

RituparnaBhattacharya - PeerSpot reviewer
The time-saving aspects allow us to write PowerShell scripts to automate failover processes
First of all, we initially faced a challenge as Azure Site Recovery was not supporting shared disk options on SQL clusters with VMs, which are important for a Windows cluster mode. Additionally, the setup is quite easy, only requiring the creation of a vault. Its time-saving aspects allow us to write PowerShell scripts to automate failover processes.
Igal Muginstein - PeerSpot reviewer
Offers flexibility, fast performance, and ransomware protection
The platform is releasing new features at a fast pace, which sometimes leads to version updates every three to six months. Although updates are generally not complex, it is challenging to stop the production environment during these updates, even if the downtime is just a few minutes. This is a common challenge across all NAS providers. From my perspective, the most important area for improvement is developing a method to perform updates without affecting customer production environments. Additionally, there are some cache size limitations that might become problematic for future use cases, though they don’t impact current applications. Collaboration for NFS and SMB protocols could also be enhanced. Although this issue isn't specific to CTERA, it is something we are working on together to improve. The quality of the versions has improved, but occasional issues still arise. All solutions face this challenge, but we hope to see a continued reduction in the number of bugs. That said, we haven't had any major production problems in the last four years, and we appreciate how responsive CTERA is to our issues. We engage in brainstorming sessions together, and we value this relationship.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
13%
Manufacturing Company
8%
Insurance Company
6%
Computer Software Company
70%
Financial Services Firm
5%
Educational Organization
4%
University
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Azure Site Recovery?
Azure Site Recovery allows my company to save around 30 percent of the time on every VM that we need to back up and restore.
What is your experience regarding pricing and costs for Azure Site Recovery?
The pricing of Azure Site Recovery is around a four out of ten, being somewhat cost-effective. Microsoft frequently restructures their pricing, causing us to adjust packages and subscriptions, whic...
What needs improvement with Azure Site Recovery?
There is room for improvement in the release of patches, such as ensuring they are properly managed to avoid outages. The support help desk needs to improve escalation procedures. Azure ( /products...
What is your experience regarding pricing and costs for CTERA Enterprise File Services Platform?
I am not directly involved in the pricing aspects, but I understand that CTERA's pricing is competitive and within industry standards.
What needs improvement with CTERA Enterprise File Services Platform?
One area for improvement is the migration tool, which at times does not work as designed, necessitating the use of alternative solutions like Robocopy. AI and automation features could enhance the ...
What is your primary use case for CTERA Enterprise File Services Platform?
We use it as a hosted cloud solution. We had initially tried Azure File Sync, but that did not work. Due to certain security concerns, I was tasked with researching alternatives. I evaluated severa...
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Russell Reynolds Associates, Union Insurance, Rackspace
McDonald's, WPP, US Navy, Gore, Festo, Stryker, Bezeq, PERI
Find out what your peers are saying about Azure Site Recovery vs. CTERA Enterprise File Services Platform and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.