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Azure Key Vault vs Microsoft Entra External ID comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Azure Key Vault delivers ROI through cost-efficiency, enhanced security, compliance, and centralized management, improving organizational security and access control.
Sentiment score
4.0
Organizations saved time and costs with Microsoft Entra External ID, despite varied productivity impacts and integration learning curves.
It has led to cost savings as well as time savings because I can use a single solution for all applications.
Associate Director Automation at Dubai Holding
Companies can leverage it for setting up external identities without needing to develop their own solutions.
Lead Enterprise Architect at DigyCorp
In terms of return on investment, prior to using this product, our company managed our own mail server with all internal authentication happening on premises, resulting in a ROI in the thousands every year.
Network Security Administrator at a retailer with 51-200 employees
 

Customer Service

Sentiment score
6.9
Azure Key Vault support is praised for responsiveness and knowledge, though some experience communication issues and delays reaching experts.
Sentiment score
4.9
Microsoft Entra External ID support experiences are mixed, with praise for knowledgeable staff but concerns about continuity and accessibility.
Technical support from Azure responds as quickly as possible without any delay.
Security Engineer at a computer software company with 1,001-5,000 employees
I have a strong relationship with Microsoft since we are one of their best clients in Spain.
Software Architect at RedesCDM
The skill level of the support staff is also questionable.
IT Director at Infosys
Companies without a Microsoft license for Entra ID or Azure portal cannot add Azure AD B2C, creating logistical issues for some of my clients who are unable to evaluate the platform.
Consultant at Artifield
The support for business applications, infrastructure support, and Entra has been mostly positive with highly skilled technicians.
Sales Manager - Program Manger at Altitudo srl
The documentation is very thorough, reducing the need for support.
Cloud Security Consultant at a manufacturing company with 10,001+ employees
 

Scalability Issues

Sentiment score
7.2
Azure Key Vault is scalable, cloud-based, suitable for enterprises, but requires improved integration; users rate scalability highly.
Sentiment score
6.2
Microsoft Entra External ID offers scalability and flexibility but faces latency issues and lacks some authentication methods.
This is one of EID's weak points compared to Azure AD B2C, which offers customizable authentication options, including attribute and password combinations.
Consultant at Artifield
End-user workloads experience increased latency in a cloud environment compared to on-premises resources.
Director at iicon ltd
Microsoft Entra External ID is quite scalable, and I would rate its scalability between eight and nine out of ten.
Lead Enterprise Architect at DigyCorp
 

Stability Issues

Sentiment score
8.1
Azure Key Vault is highly reliable, rated 8-10, with minor performance issues as usage increases, outperforming competitors in stability.
Sentiment score
5.2
Microsoft Entra External ID is a stable SaaS, rated 8-10/10, with minimal downtime, reliable except for occasional external issues.
I'd rate the stability of the Microsoft Entra External ID as a 10.
Director of Technology at a hospitality company with 51-200 employees
The stability of this solution is very good.
Associate Director Automation at Dubai Holding
I have not encountered any stability issues with Microsoft Entra External ID.
Lead Enterprise Architect at DigyCorp
 

Room For Improvement

Azure Key Vault needs an intuitive interface, improved integration, enhanced security, optimized pricing, and better support and accessibility.
Microsoft Entra External ID needs cost reduction, faster sync, better security, improved SSO, UI, integration, support, and pricing clarity.
My security area wants to rotate passwords every day, every week, or every month, depending on the services.
Software Architect at RedesCDM
One of our certificates was not getting deployed, and during that time, the support team was unsure and had to connect with the back-end team for assistance.
Senior Infrastructure Engineer at MIC Global
The skill level of the support staff is also questionable.
IT Director at Infosys
This is particularly challenging during enterprise agreement renewals, as it's difficult for customers to review costs leading to lengthy negotiations.
Sales Manager - Program Manger at Altitudo srl
Enhanced customizable login options and the ability to use attribute password logins are critical features that are required for Microsoft Entra External ID to gain dominance in the authentication market.
Consultant at Artifield
I would like to see a more detailed alert system that provides a summary of why alerts are generated, who is generating them, and the reasons behind it.
Cloud Security Consultant at a manufacturing company with 10,001+ employees
 

Setup Cost

Azure Key Vault pricing varies by usage, seen as cost-effective versus competitors, though some find it expensive.
Microsoft Entra External ID pricing varies, cost-effective for some, expensive for others, challenging cloud transition impacts evaluation.
I would classify it as low priced.
Enterprise Architect at a computer software company with 1,001-5,000 employees
The pricing of Azure Key Vault is nominal, not that expensive.
Associate Vice President (Data Security & Protection - Confidential AI) at Standard Chartered Bank
We are planning to buy protection for Entra.
IT Director at Infosys
Regarding pricing, the cost seems high for single sign-on, especially for external applications like Oracle.
Associate Director Automation at Dubai Holding
Microsoft's pricing is complex and difficult to fathom due to a range of different licensing options.
Director at iicon ltd
The cost can be a factor for Microsoft Entra External ID, but in general, it offers a scalable and efficient solution compared to deploying individual solutions.
Lead Enterprise Architect at DigyCorp
 

Valuable Features

Azure Key Vault offers secure, scalable secret management with easy integration, featuring advanced protection, role-based access, and DevOps support.
Microsoft Entra External ID enhances security and efficiency by simplifying identity management and integration without on-premises infrastructure.
All secrets are in the Key Vault, and access is managed by the integrated management in ITT, which Azure provides to the services.
Software Architect at RedesCDM
It also helps me increase my security posture and assists with regulatory and compliance requirements.
Enterprise Architect at a computer software company with 1,001-5,000 employees
Since implementing Azure Key Vault, I have observed that instead of storing plain values, we can store them securely as and when required.
Software Engineer at Synoptek
It is crucial for hybrid environments, especially for integrating existing on-site infrastructures with cloud-based Active Directory, such as in Office 365 implementations.
Director at iicon ltd
EID unifies workforce users with external business partners, which is a very strong feature.
Consultant at Artifield
The detailed monitoring and reporting in Microsoft Entra External ID support compliance efforts effectively.
Manager, Identity & Access Management at a financial services firm with 10,001+ employees
 

Categories and Ranking

Azure Key Vault
Ranking in Microsoft Security Suite
15th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
52
Ranking in other categories
Enterprise Password Managers (1st), Certificate Management Software (1st), Secrets Management Tools (2nd)
Microsoft Entra External ID
Ranking in Microsoft Security Suite
18th
Average Rating
7.8
Reviews Sentiment
5.7
Number of Reviews
17
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (9th), Customer Identity and Access Management (CIAM) (4th)
 

Mindshare comparison

As of January 2026, in the Microsoft Security Suite category, the mindshare of Azure Key Vault is 1.5%, up from 1.1% compared to the previous year. The mindshare of Microsoft Entra External ID is 1.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite Market Share Distribution
ProductMarket Share (%)
Azure Key Vault1.5%
Microsoft Entra External ID1.6%
Other96.9%
Microsoft Security Suite
 

Featured Reviews

Rajthilak BS - PeerSpot reviewer
Associate Vice President (Data Security & Protection - Confidential AI) at Standard Chartered Bank
Have addressed compliance challenges but still struggle with seamless integration of certificate issuance between environments
In terms of Azure Key Vault improvements, we have to compare the competitor. If we consider AWS, our bank has Microsoft PKI, which is a Microsoft product, for the entire digital certificate infrastructure. Even in the cloud, when it is AWS, the internal certificates are MS PKI. When we had a problem, users had to come to on-premise to get a certificate and import it to AWS Certificate Manager and assign it. We wondered why we could not issue the certificate directly from the cloud for cloud users. There was a simple way in AWS. They have a Private Certificate Authority (PCA) and Amazon Certificate Manager. Private Certificate Authority issues certificates to Amazon services. They also provide Amazon Certificate Manager to store and deploy certificates. These are two neat components - one is an issuer and another is storage and deployment solutions for certificates. With PCA, I can directly enable it and get certificates from AWS itself. AWS can issue SSL/TLS certificates if you enable it directly. If you consider Azure, it is not very clear. Even the naming convention, Key Vault, might not suggest that this is a PKI or certificate manager. You cannot issue certificates directly. They have app certificates and did not have a clear-cut certificate management solution in the cloud when I worked at that time. I am not sure whether they have updated Azure Key Vault as a full-fledged PKI solution now. From what I saw, it was not a full-fledged PKI solution. We are not majorly using Azure Key Vault because it is only for storing secrets. If some solutions can provide guidance on how we can maximize leverage, we can immediately look forward to doing that. We already have some business problems we want to solve. While our primary focus is AWS, many of the services such as ADO are running on Azure, and the secondary services are growing bigger.
FS
Consultant at Artifield
Offers strong identity unification but needs better customization
Microsoft Entra External ID can be improved with additional features, specifically customizable flexibility and a customizable user interface for the login dialog. Currently, the login dialog has very limited customization options, which only include font styles, colors, text messages, or brand icons. Last month, Entra ID introduced some customizable features in their login dialog, but this does not apply to Microsoft Entra External ID, indicating a significant gap between the two. In theory, Entra External ID can support many external identity providers where custom login dialogs could be integrated, potentially via SSO feature coordination, although I have not yet confirmed this. Hence, enhanced customizable login options and the ability to use attribute password logins are critical features that are required for Microsoft Entra External ID to gain dominance in the authentication market.
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
12%
Manufacturing Company
10%
Government
7%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise11
Large Enterprise27
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise6
 

Questions from the Community

Which is better - Azure Key Vault or AWS Secrets Manager?
Azure Key Vault is a SaaS solution. You can easily store passwords and secrets securely and encrypt them. Azure Key Vault is a great solution to ensure you are compliant with security and governanc...
What do you like most about Microsoft Azure Key Vault?
With Azure Key Vault, we can generate our own keys and then import them inside the system, which provides a higher level of security than provider-managed keys.
What is your experience regarding pricing and costs for Microsoft Entra External ID?
The only problem that you might face with Microsoft now is their complex licensing model.
What needs improvement with Microsoft Entra External ID?
For the last four or five years, I have been in an IT manager function, focusing on making things happen and having technical persons execute tasks. In the last three months, I have transitioned to...
What is your primary use case for Microsoft Entra External ID?
I am looking for a new solution and investigating existing products. We are already working with Microsoft Intune and SOTI. I have been working in the past with a Kaseya product, specifically Datto...
 

Also Known As

Microsoft Azure Key Vault, MS Azure Key Vault
Azure Active Directory External Identities
 

Overview

 

Sample Customers

Adobe, DriveTime, Johnson Controls, HP, InterContinental Hotels Group, ASOS
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Find out what your peers are saying about Azure Key Vault vs. Microsoft Entra External ID and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.