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Azure Key Vault vs Microsoft Entra External ID comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Azure Key Vault boosts ROI by enhancing security, reducing development efforts, and centralizing key management for better compliance.
Sentiment score
4.3
Users faced challenges with Microsoft Entra External ID but saved costs and time compared to traditional, on-premises solutions.
It has led to cost savings as well as time savings because I can use a single solution for all applications.
Companies can leverage it for setting up external identities without needing to develop their own solutions.
In terms of return on investment, prior to using this product, our company managed our own mail server with all internal authentication happening on premises, resulting in a ROI in the thousands every year.
 

Customer Service

Sentiment score
6.8
Azure Key Vault support is praised for responsiveness and reliability, with minor issues in reaching experts and clarity.
Sentiment score
4.3
Microsoft Entra External ID support varies; response times, documentation, and regional differences affect user satisfaction and solution accessibility.
I have a strong relationship with Microsoft since we are one of their best clients in Spain.
The skill level of the support staff is also questionable.
Azure Key Vault's technical support by Microsoft Azure is very good.
Companies without a Microsoft license for Entra ID or Azure portal cannot add Azure AD B2C, creating logistical issues for some of my clients who are unable to evaluate the platform.
The support for business applications, infrastructure support, and Entra has been mostly positive with highly skilled technicians.
The documentation is very thorough, reducing the need for support.
 

Scalability Issues

Sentiment score
7.5
Azure Key Vault's scalability, seamless regional integration, and suitability for all business sizes receive high praise despite some dependency concerns.
Sentiment score
7.0
Microsoft Entra External ID offers scalable security for large enterprises, with distinct policies and strong performance despite some latency issues.
This is one of EID's weak points compared to Azure AD B2C, which offers customizable authentication options, including attribute and password combinations.
End-user workloads experience increased latency in a cloud environment compared to on-premises resources.
Microsoft Entra External ID is quite scalable, and I would rate its scalability between eight and nine out of ten.
 

Stability Issues

Sentiment score
8.4
Azure Key Vault is highly reliable and stable, with minimal issues, ideal for critical applications with high availability.
Sentiment score
5.7
Microsoft Entra External ID is highly stable, reliable, and smooth, with minor rare issues, and positive user feedback.
I'd rate the stability of the Microsoft Entra External ID as a 10.
The stability of this solution is very good.
I have not encountered any stability issues with Microsoft Entra External ID.
 

Room For Improvement

Azure Key Vault needs better key rotation, mobile access, integration, interface, cost, vendor support, and disaster recovery features.
Microsoft Entra External ID needs improved support, integration, pricing, security, UI, and customization for medium-sized businesses.
My security area wants to rotate passwords every day, every week, or every month, depending on the services.
One of our certificates was not getting deployed, and during that time, the support team was unsure and had to connect with the back-end team for assistance.
The skill level of the support staff is also questionable.
This is particularly challenging during enterprise agreement renewals, as it's difficult for customers to review costs leading to lengthy negotiations.
Enhanced customizable login options and the ability to use attribute password logins are critical features that are required for Microsoft Entra External ID to gain dominance in the authentication market.
I would like to see a more detailed alert system that provides a summary of why alerts are generated, who is generating them, and the reasons behind it.
 

Setup Cost

Azure Key Vault is seen as affordable with a pay-as-you-go model, though pricing opinions vary among users.
Microsoft Entra External ID pricing is complex, potentially costly, but scalable, benefiting from Azure expertise and existing subscriptions.
I would classify it as low priced.
We are planning to buy protection for Entra.
Regarding pricing, the cost seems high for single sign-on, especially for external applications like Oracle.
Microsoft's pricing is complex and difficult to fathom due to a range of different licensing options.
The cost can be a factor for Microsoft Entra External ID, but in general, it offers a scalable and efficient solution compared to deploying individual solutions.
 

Valuable Features

Azure Key Vault offers secure, scalable key management with seamless Azure integration and comprehensive access control for enhanced security.
Microsoft Entra External ID enhances security, management, and user experience through integration, single sign-on, and adaptive authentication features.
All secrets are in the Key Vault, and access is managed by the integrated management in ITT, which Azure provides to the services.
It also helps me increase my security posture and assists with regulatory and compliance requirements.
Since implementing Azure Key Vault, I have observed that instead of storing plain values, we can store them securely as and when required.
It is crucial for hybrid environments, especially for integrating existing on-site infrastructures with cloud-based Active Directory, such as in Office 365 implementations.
EID unifies workforce users with external business partners, which is a very strong feature.
Microsoft's reliability in providing a clear roadmap for the solution is very important, especially at a time when cybersecurity is a risk in every company.
 

Categories and Ranking

Azure Key Vault
Ranking in Microsoft Security Suite
14th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
50
Ranking in other categories
Enterprise Password Managers (1st), Certificate Management Software (1st)
Microsoft Entra External ID
Ranking in Microsoft Security Suite
21st
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
13
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (9th), Customer Identity and Access Management (CIAM) (4th)
 

Mindshare comparison

As of August 2025, in the Microsoft Security Suite category, the mindshare of Azure Key Vault is 0.9%, down from 1.0% compared to the previous year. The mindshare of Microsoft Entra External ID is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite
 

Featured Reviews

RituparnaBhattacharya - PeerSpot reviewer
Secret storage and certificate management have been streamlined
I am not on the developer's end. I am primarily the main infrastructure person. I'm not sure what needs improvement. Sometimes, we face issues that the support team is not aware of, necessitating investigation from their end. For example, one of our certificates was not getting deployed, and during that time, the support team was unsure and had to connect with the back-end team for assistance. Improvements can be made in this area, however, it's understandable that not everything can be perfect.
Corrado Vigano - PeerSpot reviewer
Solution integrates well with existing systems while being easy to use
The fact that it is quite integrated into the entire Microsoft environment makes it quite easy to use. Furthermore, Microsoft's reliability in providing a clear roadmap for the solution is very important, especially at a time when cybersecurity is a risk in every company. The solution is easy to reuse and not difficult to find expertise for in the market because it is widespread. It is gaining attention even from partners and from the market on the offering side. This serves as a good starting point for customers who can develop internal competence on the solution. Additionally, the presence of reliable partners who know the solution and can provide internal knowledge is the best aspect for them.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Manufacturing Company
9%
Government
7%
Computer Software Company
17%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better - Azure Key Vault or AWS Secrets Manager?
Azure Key Vault is a SaaS solution. You can easily store passwords and secrets securely and encrypt them. Azure Key Vault is a great solution to ensure you are compliant with security and governanc...
What do you like most about Microsoft Azure Key Vault?
With Azure Key Vault, we can generate our own keys and then import them inside the system, which provides a higher level of security than provider-managed keys.
What is your experience regarding pricing and costs for Microsoft Azure Key Vault?
The setup cost is low, as my usage is not extensive. I would classify it as low priced.
What is your experience regarding pricing and costs for Microsoft Entra External ID?
Concerning the pricing or setup costs for Microsoft Entra External ID, based on my experience with Entra and 365 in general, it shouldn't require a whole education on their software. That's been a ...
What needs improvement with Microsoft Entra External ID?
I haven't utilized the adaptive authentication feature. We haven't used the customization capability for user journeys within the Microsoft Entra External ID. I don't have experience trying to crea...
What is your primary use case for Microsoft Entra External ID?
I'm more familiar with the Microsoft Entra External ID, the Active Directory external identities, because we have a hybrid environment. For the parts that I handle, the on-premise part is easier fo...
 

Also Known As

Microsoft Azure Key Vault, MS Azure Key Vault
Azure Active Directory External Identities
 

Overview

 

Sample Customers

Adobe, DriveTime, Johnson Controls, HP, InterContinental Hotels Group, ASOS
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Find out what your peers are saying about Azure Key Vault vs. Microsoft Entra External ID and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.