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Azure Firewall vs Microsoft Defender XDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Azure Firewall's OPEX model is cost-effective, benefiting smaller organizations with clear uses and offering significant security and cost savings.
Sentiment score
7.3
Microsoft Defender XDR delivers substantial ROI by streamlining operations, reducing costs, and enhancing security with consolidated functionalities.
We can quarantine and isolate a device within minutes.
Microsoft Defender XDR has saved me at least 50% of my time.
Ever since we turned on the M5 feature set back in June, we have seen a reduced number of potentially malicious clicks and faster alerting when incidents occur.
 

Customer Service

Sentiment score
4.4
Azure Firewall support is generally responsive, with multilingual availability, but some experience delays and varying effectiveness due to outsourcing.
Sentiment score
6.2
Microsoft Defender XDR support is responsive but varies; premium users receive faster resolutions than smaller organizations or basic plans.
Microsoft provides excellent customer support, especially with premium support plans.
Nevertheless, the final support from Microsoft remains effective.
With Azure products, customer support is really good.
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
It's critical to escalate SEV B issues immediately to a domestic engineer.
Once issues are escalated to the second or third layer, the support is much better.
 

Scalability Issues

Sentiment score
7.3
Azure Firewall's autoscale feature allows effortless scalability, though some prefer alternatives for large enterprises needing higher performance.
Sentiment score
8.0
Microsoft Defender XDR offers scalable adaptability for large enterprises, accommodating diverse needs by leveraging flexible cloud infrastructure and licensing.
Based on my experience, I would rate it nine out of ten for scalability.
Azure Firewall is highly scalable, and I would give it a scalability rating of nine out of ten.
When we started deploying the solution, it was not a mature product at times.
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
Microsoft Defender XDR scales pretty well.
It is suitable for enterprise-level deployment but has room for improvement.
 

Stability Issues

Sentiment score
8.6
Azure Firewall is highly reliable, with users praising its stability, efficiency, and robustness, even resolving rare issues promptly.
Sentiment score
7.9
Microsoft Defender XDR is highly reliable but has occasional performance issues on macOS/Linux and alert misclassifications.
The stability of Azure Firewall is excellent.
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
The services within our ecosystem have been reliable, meeting their SLAs.
It provides high-fidelity signals.
 

Room For Improvement

Azure Firewall falls short in advanced features, usability, pricing, support, scalability, and connectivity compared to competitors.
Microsoft Defender XDR requires improved UI, integration, clarity, support, AI, and threat detection for better user experience.
Improvement in reporting and better visibility into network traffic would also be beneficial.
Azure Firewall could improve its reporting capabilities.
It lacks some functionalities when compared to competitors like Check Point and Fortinet, such as WAF or load balancing.
The licensing process needs improvement and clarification.
Improvements are needed in automated response capabilities.
Some inconsistencies exist between blades, which could be improved for a more seamless user and UI experience.
 

Setup Cost

Azure Firewall offers a flexible pay-as-you-go model, though premium functions can be costly compared to competitors.
Microsoft Defender XDR pricing varies; it's cost-effective with Microsoft 365, but potentially expensive standalone for smaller businesses.
Azure Firewall is quite expensive, with a high cost.
Azure Firewall is subscription-based, which is advantageous as there is no need for upfront payment.
Prices have increased recently
There are certainly savings when using Microsoft Defender XDR, which can range from 30%, 40%, and even up to 50%.
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
 

Valuable Features

Azure Firewall provides scalable security features, easy Azure service integration, and automation, ensuring excellent connectivity and protection.
Microsoft Defender XDR offers seamless integration, advanced threat management, and automation, enhancing security efficiency while reducing costs and tool complexity.
We have to combine multiple features and multiple products, and then we can say that this is more cost-effective and works properly to ensure the security posture of our cloud deployments.
The premium version includes all traditional firewall features, reducing the need for separate compute resources.
We created rules in the firewall to ensure that the traffic would be diverted to the right endpoint and made sure only specific application VMs could reach the database server.
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
This allows us to secure our systems in advance and proactively improve security, rather than waiting for incidents to occur.
Once we have it on the security dashboard, we can see a real-time storyline.
 

Categories and Ranking

Azure Firewall
Ranking in Microsoft Security Suite
11th
Average Rating
7.4
Reviews Sentiment
6.4
Number of Reviews
42
Ranking in other categories
Firewalls (12th)
Microsoft Defender XDR
Ranking in Microsoft Security Suite
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
101
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (3rd)
 

Mindshare comparison

As of July 2025, in the Microsoft Security Suite category, the mindshare of Azure Firewall is 3.7%, down from 5.2% compared to the previous year. The mindshare of Microsoft Defender XDR is 6.5%, down from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Microsoft Security Suite
 

Featured Reviews

AnvarSadique - PeerSpot reviewer
Easy setup and effective traffic routing enhance security
In terms of improvements, I think the price could be a concern as Azure ( /products/microsoft-azure-reviews ) services are often more expensive compared to other firewalls. However, the functional aspects of Azure Firewall met our needs. While I found the interface not particularly user-friendly, this is a common issue across vendors.
Gabor Nyerd - PeerSpot reviewer
Includes four services and four products, which can help organizations a lot
We found that sometimes integrations work, but testing them can take some time. Sometimes, configurations take much longer than expected. We have a configuration in place that needs to be synchronized with another server. However, the servers are four hours apart, so this can cause delays. In general, I believe that the time it takes to configure and test a service should be shorter. Sometimes, it can take a couple of hours to test a single configuration setting. Other times, it is only ten or fifteen minutes, which is normal. However, sometimes, even immediate actions can be triggered by configuration changes, and some settings can take up to eight hours to complete. I believe that this time can be improved. Microsoft is making a lot of improvements to its services in a short period of time. This is a good thing, as it means that the services are constantly being updated and improved. However, it can be challenging for customers to keep up with the changes. For example, a customer may read about an update, understand it, and share it with their colleagues and boss. However, it may take days or weeks to test the update and get the necessary approvals. This can be especially challenging for large customers with many users or machines. In some cases, Microsoft may change a service before the customer has had a chance to implement the previous update. This can be frustrating for customers, as it means that they have to constantly learn new things and adjust their workflows. On the one hand, it is important for Microsoft to keep updating and improving its services. This helps to ensure that the services are meeting the customers' needs and that they are staying ahead of the competition. Microsoft should also be mindful of the challenges that these changes can create for customers. One way to address this challenge is to provide customers with more time to implement changes. Microsoft could also provide more information about upcoming changes so that customers can plan ahead. Ultimately, Microsoft needs to strike a balance between keeping its services up-to-date and providing customers with a smooth transition to new features.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
10%
Government
9%
Manufacturing Company
7%
Computer Software Company
17%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is a better choice, Azure Firewall or Palo Alto Networks NG Firewalls?
Azure Firewall Vs. Palo Alto Network NG Firewalls Both solutions provide stellar stability and security. Azure Firewall is easy to use and provides excellent support. Valuable features include int...
How does Azure Firewall compare with Palo Alto Networks VM Series?
Both products are very stable and easily scalable. The setup of Azure Firewall is easy and very user-friendly and the overall cost is reasonable. Azure Firewall offers a solid threat awareness, can...
Which would you recommend - FortiGate VM or Azure Firewall?
Both of these solutions are excellent options that provide flexible scalability and solid security. Fortinet Fortigate VM integrates well and has excellent centralized reporting. It is very easy to...
What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise.
What is your experience regarding pricing and costs for Microsoft 365 Defender?
The pricing for Microsoft Sentinel operates on a pay-as-you-go model based on data ingestion. I recall that Defender XDR pricing is based on the number of endpoints.
What needs improvement with Microsoft 365 Defender?
For Microsoft Defender XDR ( /categories/extended-detection-and-response-xdr ), there is currently no ability to reset passwords for on-premises accounts, which is a key challenge. Incident managem...
 

Also Known As

No data available
Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
 

Overview

 

Sample Customers

Information Not Available
Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Find out what your peers are saying about Azure Firewall vs. Microsoft Defender XDR and other solutions. Updated: June 2025.
861,481 professionals have used our research since 2012.