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Azure DNS vs Infoblox DDI comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.4
Azure DNS offers reduced costs, high ROI, pay-as-you-go billing, reliability, operational simplicity, and substantial time savings.
Sentiment score
8.5
Infoblox DDI offers high ROI in large environments, integrating DHCP, DNS security, and IP management, but may not suit smaller setups.
The ROI is always high because Azure DNS setup is essential and does not incur high charges.
Integrating DDI offers more efficient return on investment compared to implementing DHCP, DNS security, and IP address management separately.
Infoblox offers an ROI that saves time and money.
 

Customer Service

Sentiment score
5.1
Azure DNS support is generally praised for reliability and responsiveness, but experiences vary depending on user plans and outsourced services.
Sentiment score
9.3
Infoblox DDI customer service is praised for professionalism and responsiveness, though costs and occasional delays are noted.
Technical support is minimally required for DNS-related tasks if you have previous experience.
Whenever we have an issue, they are very helpful.
The customer service and support are fantastic.
 

Scalability Issues

Sentiment score
7.6
Azure DNS offers exceptional scalability, supporting enterprises of all sizes and up to 400 users, with high user satisfaction.
Sentiment score
8.0
Infoblox DDI offers highly scalable virtual and physical solutions, ideal for large enterprises but costly for smaller businesses.
InfoBlox DDI is very scalable, offering both physical and virtual box solutions.
I rate the scalability of Infoblox as eight out of ten.
 

Stability Issues

Sentiment score
7.9
Azure DNS offers excellent reliability and stability, though some users face installation challenges and scalability needs improvement.
Sentiment score
8.2
Infoblox DDI is stable, rated 8-9/10 by users, with improvements minimizing hardware issues and enhancing overall reliability.
Infoblox encounters some glitches, making it not entirely super stable.
 

Room For Improvement

Azure DNS needs domain registration, better redundancy, improved documentation, enhanced integration, and clearer pricing to address current shortcomings.
Infoblox DDI users seek advanced training, faster GUI, better Ansible integration, bug fixes, flexible pricing, and improved URL recategorization.
It would be helpful if we can log in and click on the server, and have the CLI pop up directly instead of using third-party software, like PuTTY.
The commercial pricing could be reduced to attract more small customers.
The pricing model could be more flexible.
 

Setup Cost

Azure DNS is cost-effective with flexible, usage-based pricing and free queries, often included in broader Azure agreements.
Infoblox DDI's premium pricing is justified by comprehensive features, though extra licenses may be needed for specific functions.
Azure DNS charges based on the number of zones enabled, offering some free queries monthly, which keeps costs low.
The pricing is quite expensive, which is why I recommend it for medium and large enterprises and not for small businesses.
InfoBlox DDI is a premium product and is relatively expensive compared to other solutions in the market.
Infoblox DDI's pricing is quite high compared to others.
 

Valuable Features

Azure DNS ensures secure, integrated DNS management with automation, private zones, traffic management, and low-latency global resolution.
Infoblox DDI offers scalable, secure IP address management with DNS and DHCP integration, supporting cloud/on-premises and 24/7 support.
Azure DNS provides end-to-end P2P connectivity and enhances security, making it more secure and reliable.
The DDI solution is valuable for its ability to integrate DHCP, DNS security, and IP address management, along with threat intelligence into one platform.
The DNS component of Infoblox DDI is the most valuable feature for us because it includes DNSSEC for DNS security.
These features make Infoblox DDI preferable because users can get any kind of support, and the UI is easily trainable.
 

Categories and Ranking

Azure DNS
Ranking in Managed DNS
4th
Average Rating
8.4
Reviews Sentiment
6.3
Number of Reviews
33
Ranking in other categories
No ranking in other categories
Infoblox DDI
Ranking in Managed DNS
6th
Average Rating
8.8
Reviews Sentiment
7.5
Number of Reviews
11
Ranking in other categories
DDI (2nd)
 

Mindshare comparison

As of July 2025, in the Managed DNS category, the mindshare of Azure DNS is 6.5%, down from 9.1% compared to the previous year. The mindshare of Infoblox DDI is 3.2%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed DNS
 

Featured Reviews

Dieudonné-Nsabimana - PeerSpot reviewer
Overall experience improves efficiency and lowers operational challenges
* Add native management routing (geo‑routing, failover, weighted records) directly within Azure DNS zones to reduce dependency on extra services. * Cost Efficiency: Offer bundle pricing tiers or discounts for high‑volume enterprise customers, or an option for cost‑optimized internal DNS zones. * Improved Error Diagnostics: Provide more descriptive error codes and guided troubleshooting steps in the portal or CLI.
Areeba Shujat - PeerSpot reviewer
Proactively secures DNS by blocking malicious URLs and triggers necessary alerts
I work with Infoblox DDI for DNS management, which involves blocking malicious and suspicious URLs. This helps in protecting my organization's domain name system and involves deep investigation and policy enforcement to understand why certain URLs are being used Infoblox is a proactive DNS system…
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Use our free recommendation engine to learn which Managed DNS solutions are best for your needs.
864,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
8%
Government
6%
Financial Services Firm
13%
Government
12%
Computer Software Company
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Azure DNS or Amazon Route 53?
Azure DNS is a hosting service of DNS domains. It has excellent operating time and performance, resulting in fast resolution. We like the ability to view everything in the Azure portal - this makes...
What do you like most about Azure DNS?
The tool is easy to manage and use.
What needs improvement with Azure DNS?
I did not see any improvements required. It functions as a standard DNS, which is very important, and it does not need separate improvements.
What do you like most about Infoblox DDI?
Infoblox DDI is a good tool if you want to centralize everything in your environment...It is a stable solution.
What needs improvement with Infoblox DDI?
There isn't much that needs improvement, but I would say the pricing model could be more flexible.
What is your primary use case for Infoblox DDI?
We are using all of the DDI components within Infoblox DDI ( /products/infoblox-ddi-reviews ), including DNS, DHCP, and IPAM. We are running it for operations within the government sector.
 

Comparisons

 

Overview

 

Sample Customers

M-Files
Adobe, Aflac, UCSD, Airbus, Amgen, Apple
Find out what your peers are saying about Azure DNS vs. Infoblox DDI and other solutions. Updated: July 2025.
864,053 professionals have used our research since 2012.