Azure Bastion vs GoTo Resolve comparison

Microsoft and GoTo are both solutions in the Remote Monitoring and Management (RMM) category. Microsoft is ranked #10 with an average rating of 8.8, while GoTo is ranked #22. Microsoft holds a 1.5% mindshare in RMM, compared to GoTo’s 1.0% mindshare. Additionally, 100% of Microsoft users are willing to recommend the solution, compared to 100% of GoTo users who would recommend it.

Azure Bastion

Read 12 Azure Bastion reviews

1,771 Views
301 Comparison Views

100% willing to recommend

GoTo Resolve

Read 2 GoTo Resolve reviews

881 Views
123 Comparison Views

100% willing to recommend

Azure Bastion

GoTo Resolve

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Azure Bastion and GoTo Resolve based on real PeerSpot user reviews.

Find out in this report how the two Remote Monitoring and Management (RMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Azure Bastion vs. GoTo Resolve Report (Updated: December 2025).

Buyer's Guide

Azure Bastion vs. GoTo Resolve

December 2025

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Azure Bastion

Ranking in Remote Monitoring and Management (RMM)

10th

Average Rating

8.8

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Network Monitoring Software (44th), Microsoft Security Suite (25th)

GoTo Resolve

Ranking in Remote Monitoring and Management (RMM)

22nd

Average Rating

9.0

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Remote Access (26th)

Mindshare comparison

As of January 2026, in the Remote Monitoring and Management (RMM) category, the mindshare of Azure Bastion is 1.5%, down from 2.2% compared to the previous year. The mindshare of GoTo Resolve is 1.0%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Monitoring and Management (RMM) Market Share Distribution
Product	Market Share (%)
Azure Bastion	1.5%
GoTo Resolve	1.0%
Other	97.5%

Remote Monitoring and Management (RMM)

Featured Reviews

Ashadeep Parida

IT Manager at NTT DATA

Access servers securely over private networks but need better data transfer solutions

Azure Bastion is primarily used to access servers securely without exposing them to the public network. It is configured in a private network to allow accessing an environment without public exposure Azure Bastion eliminates the need for a jump server by providing secure access to servers without…

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Akash Jogdande

Technical executive at Satcom Infotech

Delivers seamless remote access and excellent support

I don't have experience in ManageEngine. I have experience with GFI LANguard, Qualys Patch Management, and WatchGuard Firebox. I also have experience with GoTo Resolve. I don't know about the advanced security protocols in GoTo Resolve. The solution is very good. The vendor is good, the technical support is good, so there will be no complaint about it. I rate GoTo Resolve 9 out of 10.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Azure Bastion is preferable because you just switch it on and off you go."

"The connection to virtual machines is very useful."

"Azure Bastion eliminates the need for a jump server by providing secure access to servers without hitting the public network."

"It provides all the security to us. Without getting on the internet, we can access our servers. We can access our desktop through our web browser. We don't need to run the mstsc command and login to the VM. All those things are not required."

"The most significant advantage lies in its runbook features, particularly beneficial for our infrastructure team."

"The ability to operate the product with scripting is excellent."

"The interface is available in the edit portal."

"The product's setup is easy."

More Azure Bastion pros

"I think that's the best solution I have ever checked; instead of AnyDesk or TeamViewer, you can use GoTo Resolve."

"The ability to change the way that the client works to a service so that we can get a little bit deeper into the operating system, as opposed to just an app running is the most valuable aspect. We also like the unattended sessions. Those are probably the two most important things to us. It's important because we can't do certain things when it is just an application running."

Cons

"Currently, Azure Bastion does not allow for direct data transfer between desktops. A storage solution must be created to transfer data, and this requires additional permissions like ACL or NFS."

"Speaking of AI, having Microsoft Copilot in Azure Bastion would be good."

"Azure Bastion does its job. However, it would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote Desktop emulation."

"While general support is valuable, having a detailed breakdown of the specific issues would contribute to a more streamlined and efficient resolution process."

"There are some challenges because Bastion is more compatible with Edge but not with the other browsers. As an organization, it doesn't make sense that we have to use only Edge. We should be able to access Bastion over Chrome, Mozilla, or Opera. It should be our choice."

"We are not able to copy and paste files directly into the server over the patch host. We have to transfer files over to Azure Storage."

"There is room for improvement with AI features. I would like to see integrated AI features with Azure Bastion, especially for connectivity issues."

"The protocol speed could be faster."

More Azure Bastion cons

"The pricing of GoTo Resolve is very high compared to other solutions."

"If they included some sort of monitoring system for managed services so we can have it all in one package, that would be helpful. There are managed services solutions that allow us to remote into the computers, but a lot of them have too much overhead. Usually, the remote connection is not as simple and as fast and cannot be run as a service."

Pricing and Cost Advice

"The tool is cheaply priced. I would say that the product is free to use."

"It does not save money for us."

"Azure Bastion's pricing is good."

"The pricing is a lower decision point than high-quality security for our organization. Better security comes at a cost, but it's worth it, and that's what we tell our customers."

"It's very inexpensive. The seats are $25 monthly apiece or something. There aren't additional costs that I'm aware of."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Computer Software Company

15%

Financial Services Firm

Retailer

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	6

No data available

Questions from the Community

What is your experience regarding pricing and costs for Azure Bastion?

Microsoft's pricing is on the higher side and could be more competitive. Startups and small organizations often prefer AWS ( /products/amazon-aws-reviews ) or GCP due to their lower costs, while la...

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What needs improvement with Azure Bastion?

Azure Bastion does its job. However, it would be nice to have the capability to cut and paste across desktops, similar to old-fashioned Remote ( /products/remote-reviews ) Desktop emulation. I am u...

See all answers

What is your primary use case for Azure Bastion?

We use Azure Bastion ( /products/azure-bastion-reviews ) as an administration tool to access Azure ( /products/microsoft-azure-reviews ) Virtual Servers.

See all answers

What needs improvement with GoToAssist?

The pricing of GoTo Resolve is very high compared to other solutions. Pricing is a room for improvement for them, to reduce or lower the price.

See all answers

What is your primary use case for GoToAssist?

For patch management, I use GFI LANguard and GoTo Resolve. I am a distributor. In my company, Satcom Infotech, we distribute GoTo Resolve and GFI LANguard. We implement that based on customer requi...

See all answers

What advice do you have for others considering GoToAssist?

See all answers

Comparisons

Azure Firewall vs Azure Bastion

Compared 18% of the time

TeamViewer Remote Management vs Azure Bastion

Compared 13% of the time

Azure Web Application Firewall vs Azure Bastion

Compared 13% of the time

Azure Front Door vs Azure Bastion

Compared 12% of the time

Microsoft Sentinel vs Azure Bastion

Compared 9% of the time

More Azure Bastion Competitors

LogMeIn Rescue vs GoTo Resolve

Compared 23% of the time

TeamViewer Business vs GoTo Resolve

Compared 14% of the time

Microsoft Intune vs GoTo Resolve

Compared 14% of the time

ScreenConnect vs GoTo Resolve

Compared 13% of the time

LogMeIn Pro vs GoTo Resolve

Compared 11% of the time

More GoTo Resolve Competitors

Product Reports

Buyer's Guide

Azure Bastion

January 2026

Download Azure Bastion product report

Buyer's Guide

Remote Access

January 2026

Download GoTo Resolve product report

Also Known As

No data available

GoToAssist

Overview

Azure Bastion is a service you deploy that lets you connect to a virtual machine using your browser and the Azure portal. The Azure Bastion service is a fully platform-managed PaaS service that you provision inside your virtual network. It provides secure and seamless RDP/SSH connectivity to your virtual machines directly from the Azure portal over TLS. When you connect via Azure Bastion, your virtual machines do not need a public IP address, agent, or special client software.

Microsoft

GoTo Resolve is a versatile remote support tool designed for businesses requiring efficient, secure support capabilities. Known for its ease of implementation and robust security measures, it provides a reliable platform for IT professionals to manage support tasks effectively.

Specially crafted to address the demands of IT departments, GoTo Resolve facilitates seamless remote troubleshooting, enhancing productivity and minimizing downtime. The tool is equipped with intuitive features that streamline the support process, from instant remote access to automated workflows, providing a comprehensive toolkit for IT teams striving for operational excellence.

What are the most important features?

Instant Remote Access: Quickly connect to devices to troubleshoot issues without delay.
Automated Workflows: Streamline support tasks with pre-defined automation, reducing manual effort.
Security Protocols: Employs robust encryption to protect sensitive data during remote sessions.
Multiplatform Support: Ensures connectivity across different operating systems, enhancing flexibility.
Collaboration Tools: Supports joint sessions to facilitate team-based problem solving.

What benefits should users expect?

Increased Efficiency: Reduces time spent on resolving IT issues, allowing staff to focus on critical tasks.
Cost Savings: Minimize operational costs with streamlined remote support processes.
Scalability: Adaptable to business growth, ensuring ongoing support proficiency.
Enhanced User Satisfaction: Quick resolutions lead to improved user experiences.

Implementation of GoTo Resolve varies widely depending on industry needs. In healthcare, it supports HIPAA compliance while maintaining patient confidentiality during remote assistance. In finance, it ensures secure transactions and support. Education benefits from easy-to-use tools that facilitate remote learning environments, making it adaptable across sectors.

GoTo

Buyer's Guide

Azure Bastion vs. GoTo Resolve

December 2025

Free Report: Azure Bastion vs. GoTo Resolve

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