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Axiad Conductor vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Axiad Conductor reduces help desk interactions by 35%, saves labor hours, and cuts user costs by up to 15%.
Sentiment score
6.5
Workspace ONE UEM users reported improved security, reduced IT workload, and cost savings, with varying ROI experiences and future potential.
 

Customer Service

Sentiment score
8.3
Axiad Conductor's customer service is praised for responsiveness, expertise, and successful feature integration, though occasional delays occur.
Sentiment score
5.9
Workspace ONE UEM support varies in effectiveness, with inconsistency and delays, but escalated cases often receive excellent assistance.
Support responds immediately, but I see that some engineers are new or they don't have experience collecting logs, so they take two to three days to come back.
The support side has recently become weaker compared to what it used to be with VMware.
 

Scalability Issues

Sentiment score
8.1
Axiad Conductor scales well up to 100,000 users but faces cost challenges beyond, maintaining robust and seamless integration.
Sentiment score
7.6
Workspace ONE UEM is praised for scalability and flexibility, supporting diverse enterprises with minimal issues, especially in cloud deployments.
 

Stability Issues

Sentiment score
8.0
Axiad Conductor is praised for its flawless, stable performance in credential management, with minimal downtime and no unplanned outages.
Sentiment score
7.6
Workspace ONE UEM is stable and reliable, though complex environments and updates may occasionally cause issues, especially on-premise.
 

Room For Improvement

Users seek Axiad Conductor enhancements, including modern design, Canadian hosting, and FIDO U2F support, amidst macOS update challenges.
Workspace ONE UEM users seek better reporting, integration, and user-friendliness, with concerns about scalability, pricing, and training resources.
Another concern is that support is getting reduced by Workspace ONE; some customers are saying there are support issues on Workspace ONE right now.
The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation.
 

Setup Cost

Axiad Conductor offers affordable annual pricing with low-cost per-user licensing and efficient management, ensuring lower total ownership costs.
Workspace ONE UEM is often pricier than competitors, with costs affected by user count, features, and additional fees.
 

Valuable Features

Axiad Conductor simplifies authentication management with user-friendly features, efficient onboarding, and seamless integration, crucial for security compliance.
Workspace ONE UEM offers shared device mode, strong security, seamless integration, remote management, and scalable, stable multi-platform support.
In UEM, the most helpful part of Windows Management is the baseline policy and central script; using this, you can replace all the AD GPO policy.
In terms of assessing the capability of Workspace ONE UEM in maintaining compliance across all endpoints, that's a very handy feature set.
 

Categories and Ranking

Axiad Conductor
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
27th
Average Rating
9.6
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
Authentication Systems (23rd), Identity Management (IM) (59th), Privileged Access Management (PAM) (40th), Passwordless Authentication (9th), Identity Threat Detection and Response (ITDR) (41st), Insider Risk Management (25th), Multi-Factor Authentication (MFA) (8th), Non-Human Identity Management (NHIM) (15th)
Workspace ONE UEM
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
11th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Remote Access (6th), Virtual Desktop Infrastructure (VDI) (8th), Enterprise Mobility Management (EMM) (2nd), Unified Endpoint Management (UEM) (3rd)
 

Mindshare comparison

As of October 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Axiad Conductor is 0.4%, down from 0.4% compared to the previous year. The mindshare of Workspace ONE UEM is 1.3%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS) Market Share Distribution
ProductMarket Share (%)
Workspace ONE UEM1.3%
Axiad Conductor0.4%
Other98.3%
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Eric Brown - PeerSpot reviewer
The day-to-day tasks, running the servers, and making sure that everything is patched is all handled by the platform
The most valuable feature is the overhead management of the platform. There is less for my team to worry about. The day-to-day tasks, running the servers, and making sure that everything is patched is all handled by the platform. We just consume the service and work with them to refine it, making it even more valuable. Aside from Active Directory, anything that is a multi-factor platform is handled through Axiad Cloud. It is critical for helping to enforce usage of authentication devices across our organization. One of our requirements to continue some of our contracts is to have multi-factor authentication across all devices accessing the network. It is extremely easy to enroll a user with “One Click Issuance”. I have had very few calls to the service desk regarding enrollment. It takes a couple of minutes to enroll a user with "One Click Issuance". Deploying and managing authenticators is very easy, either done by a mobile application or enrollment of an OTP token. It is very simple. This is important to my userbase, which makes it important to me. Functionality-wise, it is pretty solid.
Vishal Bhatia - PeerSpot reviewer
Effective product tracking and monitoring enhances daily operations despite needing documentation improvement
The documentation part of Workspace ONE UEM can be confusing. The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation. Most people struggle to connect the dots when looking at the documentation. Even the training material and PowerPoint slide decks that trainers use are sometimes too confusing or overwhelming, with too much content but not enough clarity. The support side has recently become weaker compared to what it used to be with VMware. This is another area that needs improvement. Since working with Workspace ONE UEM from when it was AirWatch, it has improved significantly over the last five years. However, there are still some gray areas and scope for improvement, especially in documentation and workflow between different aspects of the solution.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
11%
Manufacturing Company
9%
Financial Services Firm
8%
Computer Software Company
15%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise21
Large Enterprise57
 

Questions from the Community

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What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

Axiad Cloud
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Information Not Available
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Axiad Conductor vs. Workspace ONE UEM and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.