

Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
I rate the technical support nine out of ten.
It is important to get to the right engineer quickly, but the process sometimes involves multiple levels before reaching the best support.
The technical support is of good quality
In terms of scalability, Microsoft Identity Manager allows management of up to 400,000 objects with a standard configuration.
Not all conditions can be satisfied at all times, leading to some employee or user accounts experiencing deviations and syncing issues.
Very often customers require real-time or almost real-time updates, and this feature is missing in Microsoft Identity Manager.
While the initial setup of Microsoft Identity Manager is not completely complex, migrating or upgrading to a new version can be complex and requires multiple backups to ensure it goes smoothly.
The current policy management features are limited, and custom, flexible policies would be ideal.
The pricing of Microsoft Identity Manager is expensive.
Microsoft's licenses are bundled, allowing access to multiple services, which is beneficial.
Regarding pricing, setup costs, and licensing of Microsoft Identity Manager, it has a couple of cloud connectors that can sync directly with the O365 admin center, which is good enough.
Microsoft Identity Manager automates all identities and access on every target system efficiently and quickly.
The best features of Microsoft Identity Manager are its 100% compatibility with Active Directory.
The features of Microsoft Identity Manager that have been most impactful in improving security and compliance include the granular policies, report, and the ability to gain end-to-end visibility for each user.
| Product | Market Share (%) |
|---|---|
| Microsoft Identity Manager | 2.3% |
| Axiad Conductor | 0.6% |
| Other | 97.1% |

| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 3 |
| Large Enterprise | 11 |
Axiad Conductor offers intuitive management for authentication processes, streamlining tasks like YubiKeys and smart card issuance, catering to organizational needs with a user-centric approach.
Axiad Conductor facilitates credential lifecycle management and multi-factor authentication by simplifying the deployment and management of authentication devices. "One Click Issuance" ensures easy user enrollment in a cloud environment, reducing administrative burdens. While interface enhancements and authenticators' nickname features could improve usability, its approach to managing cryptographic credentials and handling smart cards and YubiKeys stands noteworthy. Although Apple's macOS changes present challenges, Canadian hosting preferences are recognized.
What are Axiad Conductor's main features?In industries where multi-factor authentication is critical, Axiad Conductor is widely implemented for internal and contractor workforce authentication, managing PKI on smart cards, and YubiKeys for VPN and local access. The ability to manage smart cards and machine certificates aids in maintaining regulatory compliance, while the transition to cloud-based certificate management streamlines operations and supports seamless integration.
Microsoft Identity Manager (MIM) builds on the identity and access management capabilities of Forefront Identity Manager. MIM helps you manage the users, credentials, policies, and access within your organization. Additionally, MIM adds a hybrid experience, privileged access management capabilities, and support for new platforms.
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