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Axiad Conductor vs Microsoft Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Axiad Conductor reduces help desk interactions by 35%, saves labor hours, and cuts user costs by up to 15%.
Sentiment score
5.1
Microsoft Identity Manager improves security and efficiency, offering up to 20% time savings and simplifying training with standardization.
 

Customer Service

Sentiment score
8.3
Axiad Conductor's customer service is praised for responsiveness, expertise, and successful feature integration, though occasional delays occur.
Sentiment score
7.2
Microsoft Identity Manager's customer service is reliable, with thorough engagement but varying response speed and documentation quality. Ratings average 7-9/10.
I rate the technical support nine out of ten.
CISO at a financial services firm with 501-1,000 employees
It is important to get to the right engineer quickly, but the process sometimes involves multiple levels before reaching the best support.
Consultant at IOM - UN Migration
The technical support is of good quality
Senior SOC Developer at XVE Security
 

Scalability Issues

Sentiment score
8.1
Axiad Conductor scales well up to 100,000 users but faces cost challenges beyond, maintaining robust and seamless integration.
Sentiment score
6.8
Microsoft Identity Manager is ideal for enterprises, not small businesses, with scalability issues for many users; consider Azure AD.
In terms of scalability, Microsoft Identity Manager allows management of up to 400,000 objects with a standard configuration.
Consultant at IOM - UN Migration
 

Stability Issues

Sentiment score
8.0
Axiad Conductor is praised for its flawless, stable performance in credential management, with minimal downtime and no unplanned outages.
Sentiment score
7.6
Microsoft Identity Manager is highly stable and reliable, with users rating its performance between eight to nine out of ten.
Not all conditions can be satisfied at all times, leading to some employee or user accounts experiencing deviations and syncing issues.
Consultant at IOM - UN Migration
 

Room For Improvement

Users seek Axiad Conductor enhancements, including modern design, Canadian hosting, and FIDO U2F support, amidst macOS update challenges.
Microsoft Identity Manager struggles with connectivity, integration, and support, needing better interfaces, documentation, and Azure Active Directory integration.
Very often customers require real-time or almost real-time updates, and this feature is missing in Microsoft Identity Manager.
System Engineer 2 at a retailer with 10,001+ employees
While the initial setup of Microsoft Identity Manager is not completely complex, migrating or upgrading to a new version can be complex and requires multiple backups to ensure it goes smoothly.
Consultant at IOM - UN Migration
The current policy management features are limited, and custom, flexible policies would be ideal.
Senior SOC Developer at XVE Security
 

Setup Cost

Axiad Conductor offers affordable annual pricing with low-cost per-user licensing and efficient management, ensuring lower total ownership costs.
Microsoft Identity Manager is cost-effective when bundled with premium licenses, despite mixed reviews on its pricing and value.
The pricing of Microsoft Identity Manager is expensive.
Senior SOC Developer at XVE Security
Microsoft's licenses are bundled, allowing access to multiple services, which is beneficial.
CISO at a financial services firm with 501-1,000 employees
Regarding pricing, setup costs, and licensing of Microsoft Identity Manager, it has a couple of cloud connectors that can sync directly with the O365 admin center, which is good enough.
Consultant at IOM - UN Migration
 

Valuable Features

Axiad Conductor simplifies authentication management with user-friendly features, efficient onboarding, and seamless integration, crucial for security compliance.
Microsoft Identity Manager enhances security with Single Sign-On and integrates seamlessly with Office 365 and Active Directory.
Microsoft Identity Manager automates all identities and access on every target system efficiently and quickly.
System Engineer 2 at a retailer with 10,001+ employees
The best features of Microsoft Identity Manager are its 100% compatibility with Active Directory.
Consultant at IOM - UN Migration
The features of Microsoft Identity Manager that have been most impactful in improving security and compliance include the granular policies, report, and the ability to gain end-to-end visibility for each user.
CISO at a financial services firm with 501-1,000 employees
 

Categories and Ranking

Axiad Conductor
Ranking in Identity Management (IM)
37th
Average Rating
9.6
Reviews Sentiment
7.7
Number of Reviews
6
Ranking in other categories
Authentication Systems (26th), Privileged Access Management (PAM) (49th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (29th), Passwordless Authentication (9th), Identity Threat Detection and Response (ITDR) (25th), Insider Risk Management (16th), Multi-Factor Authentication (MFA) (10th), Non-Human Identity Management (NHIM) (14th), Credential Management Systems (CMS) (5th)
Microsoft Identity Manager
Ranking in Identity Management (IM)
11th
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
25
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Identity Management (IM) category, the mindshare of Axiad Conductor is 0.6%, up from 0.1% compared to the previous year. The mindshare of Microsoft Identity Manager is 2.3%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM) Market Share Distribution
ProductMarket Share (%)
Microsoft Identity Manager2.3%
Axiad Conductor0.6%
Other97.1%
Identity Management (IM)
 

Featured Reviews

reviewer2230065 - PeerSpot reviewer
Lead Architect at a wellness & fitness company with 10,001+ employees
We have seen increased productivity now that users can self-serve their account recovery
We were looking for a way for users to self-serve and increase productivity. Before Axiad Cloud, every time a user was locked out they would have to call the help desk and wait for someone to call back and help them recover their accounts. Now users can do it themselves and cut down on the time they are down with an expired credential. That was the primary driver for why we looked at using this solution. The biggest benefit is that Axiad Cloud has increased the productivity of the business unit where it has been deployed. Before, we had anywhere between 10 and 15 percent of our users that were, at any given time, not able to sign into their systems because of expired credentials. With the introduction of the solution for that business unit, that number went down. That's a measurable advantage. Users also say it is much easier to use but that is not something that we can measure.
RameshKumar9 - PeerSpot reviewer
Consultant at IOM - UN Migration
Supports reliable identity management and custom policy design
Microsoft Identity Manager can be improved by integrating it with Entra ID as a SaaS application or by having a cloud-based connector, as it is currently limited to on-prem scenarios, and a combination of both would be a great solution compared to competitors such as SailPoint or One Identity Manager. While the initial setup of Microsoft Identity Manager is not completely complex, migrating or upgrading to a new version can be complex and requires multiple backups to ensure it goes smoothly.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Government
10%
Manufacturing Company
9%
Real Estate/Law Firm
7%
Government
11%
Manufacturing Company
10%
Financial Services Firm
10%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise3
Large Enterprise11
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Microsoft Identity Manager?
Regarding pricing, setup costs, and licensing of Microsoft Identity Manager, it has a couple of cloud connectors that can sync directly with the O365 admin center, which is good enough, but Entra I...
What needs improvement with Microsoft Identity Manager?
Microsoft Identity Manager can be improved by integrating it with Entra ID as a SaaS application or by having a cloud-based connector, as it is currently limited to on-prem scenarios, and a combina...
What is your primary use case for Microsoft Identity Manager?
The typical use case for Microsoft Identity Manager is to automate Active Directory, where it is responsible for onboarding new employees to on-premises AD or to the cloud based on certain criteria.
 

Also Known As

Axiad Cloud
MIM, Forefront Identity Manager, FIM, MS Identity Manager
 

Overview

 

Sample Customers

Information Not Available
Dow Chemical Company (Dow), Whole Foods Market
Find out what your peers are saying about Axiad Conductor vs. Microsoft Identity Manager and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.