AWS Transfer for SFTP [EOL] vs IBM Sterling File Gateway comparison

"Being able to have the S3 files as storage is most valuable. We can use S3 as storage instead of an SFTP server or a machine."

"The solution has helped with collaboration in our organization."

"The solution offers good data recovery."

"I really like its offer of a system and business process that handles inbound and outbound transactions."

"This product has been a leader in the field of secure file exchange."

"The biggest advantage of the tool is that it acts as a centralized solution for all the different protocols."

"It's highly configurable, there is no need for standalone scripting."

"Technically, I don't see any challenge."

"What I like best is that the tool is very secure and reliable. We can send huge files, even up to hundreds of GB. The automation depends on the source - it can be through automated processes, manual transfers, shell scripting, or file scripting. Partners can schedule batches according to their needs."

"In IBM Sterling File Gateway, automation primarily involves schedulers, which significantly transfer daily generated claim files to the end user. We ensure that the directory and files are up to date, particularly those placed in specific directories by the source. Processing can stop if someonechanges the directory without updating it in the SFG partner profile. On the destination side, after setting up a partner file, we provide the end user with an MFT link, user ID, password, and a guide on uploading, downloading, and viewing files. Initially, we set up a primary password for them, and they can later change it to a preferred one for viewing their files. This process ensures smooth file handling, but miscommunication regarding directory changes can lead to issues."

"Technically, I don't see any challenge."

"The tool's UI should be pretty easy and straightforward. I would also like to see a simple audit report of the SFTP guest account that shows the amount of data transfers and security kind enabled."

"Could be more automated, particularly for file transfers."

"Its cost needs improvement. In addition, there could be a universal client that works on all desktops."

"The product could be improved by offering native API capabilities and making the solution more user-friendly for larger, multi-node implementations."

"The solution's technical support is sometimes slow to understand the use cases, and the answers are not practical."

"The admin console needs some work."

"The solution should provide content or videos explaining to freshers how to configure it and what every field means."

"IBM is advising not to use the IT translate anymore but this is going to be an extra cost to the customer to use the alternative."

"I faced issues during stress testing."

"We have issues with the stability of this solution, like server-down issues."

"The number of failed files number increases with high workflow so that needs improvement."

"It's $249 per month per instance. It's not great; it's pretty pricey. We've got multiple users on that one instance. If we had to build it by hand, we would win on cost there, but obviously, there is effort and time. In terms of the additional costs, they do have some specific pricing, but for our use case, we don't end up going over $249. They do specify in their pricing what they're charging for."

"There are two types of customer licenses, an annual preview license, and an ELA-based license. I have found the solution is priced well. However, they need to review the pricing model because if you look at any other competitors, such as GlobalSCAPE, they do pricing based on the components and what you select. With this solution you have a monolithic application which you need to buy, there is no component level price discount."

"The solution's pricing is reasonable."

"It's reasonably priced at $800,000."

"I do know that it's generally considered expensive, but it's also widely used across corporate organizations due to its robust protocol communication, secure file transfer capabilities, and integration features. Although there are other tools on the market, IBM Sterling File Gateway stands out for its unique options and cloud compatibility, which offers future benefits, particularly in avoiding data storage issues."