AWS Step Functions vs SoftExpert BPM comparison

Amazon Web Services (AWS) and SoftExpert are both solutions in the Business Process Management (BPM) category. Amazon Web Services (AWS) is ranked #11 with an average rating of 8.9, while SoftExpert is ranked #52. Amazon Web Services (AWS) holds a 1.7% mindshare in BPM, compared to SoftExpert’s 0.6% mindshare. Additionally, 84% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of SoftExpert users who would recommend it.

AWS Step Functions

Read 14 AWS Step Functions reviews

2,556 Views
1,891 Comparison Views

84% willing to recommend

SoftExpert BPM

Read 2 SoftExpert BPM reviews

406 Views
406 Comparison Views

100% willing to recommend

AWS Step Functions

SoftExpert BPM

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

SoftExpert BPM and AWS Step Functions are contenders in the business process management category. Data suggests SoftExpert BPM leads in pricing and support, while AWS Step Functions has an advantage in features and perceived value.

Features: SoftExpert BPM includes comprehensive process management, business analytics, and compliance tools. AWS Step Functions provides robust orchestration for distributed applications, seamless integration with AWS services, and supports cloud-native microservices architecture.

Ease of Deployment and Customer Service: SoftExpert BPM offers on-premises and cloud deployment options, with professional services aiding in smooth adoption. AWS Step Functions uses a cloud-native model with serverless setup, relying on AWS ecosystem knowledge. SoftExpert BPM users have access to dedicated support, while AWS Step Functions users can benefit from AWS documentation and community resources.

Pricing and ROI: SoftExpert BPM generally demands a higher initial investment, linking ROI to process efficiency and compliance. AWS Step Functions offers pay-as-you-go pricing, with cost tied to actual usage, making it cost-efficient for scalable solutions. SoftExpert BPM might deliver higher ROI for complex management needs, while AWS Step Functions appeals to those needing scalable, cost-effective cloud solutions.

To learn more, read our detailed AWS Step Functions vs. SoftExpert BPM Report (Updated: December 2025).

Buyer's Guide

AWS Step Functions vs. SoftExpert BPM

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AWS Step Functions

Ranking in Business Process Management (BPM)

11th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Workload Automation (10th)

SoftExpert BPM

Ranking in Business Process Management (BPM)

52nd

Average Rating

10.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of AWS Step Functions is 1.7%, down from 2.3% compared to the previous year. The mindshare of SoftExpert BPM is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
AWS Step Functions	1.7%
SoftExpert BPM	0.6%
Other	97.7%

Business Process Management (BPM)

Featured Reviews

reviewer2706945

Assistant Manager at a tech vendor with 10,001+ employees

Orchestration and integration simplify processes with seamless stability and reliability

I use the Visual Workflow Editor feature of AWS Step Functions. I mainly work through code and then improve it through the visual aspect. There are two ways to do orchestration: through code and through visual. My main task is to develop flows. I have only implemented AWS Step Functions with AWS services, not with any third-party tools. The integration between AWS Step Functions and other AWS services is excellent, working seamlessly with EventBridge, Glue jobs, and databases. I have not encountered any challenges with customers regarding AWS Step Functions that needed me to find a workaround. The pricing of AWS Step Functions is moderate and not particularly costly. AWS Step Functions is affordable for small, medium, and enterprise businesses as an orchestration tool. I have not used any documentation, manuals, or guides for AWS Step Functions as it's very simple to implement. When help is needed, I consult Stack Overflow or AI for commands. Overall rating for AWS Step Functions: 9 out of 10.

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Andrea González

Business Consultant at ITIS

Quick deployment, high availability, and easy to use

We are using SoftExpert BPM for document management, workflow, and forms The solution has helped us have access to documents and processes, such as analytics and forms. The most valuable feature of SoftExpert BPM is its ease of use. The form in SoftExpert BPM should improve. I have been using…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a scalable solution."

"AWS Step Functions offers advanced workflows that save time and enhance efficiency by reducing delays and ensuring consistent orchestration among various services."

"The integration capability is easy, whereas building state machines is tricky."

"It's a general solution that you can adapt to your own needs and is simple to use. We like that it can be integrated with everything in the AWS suite, and that the creation of the pipeline can be done using the graphical user interface."

"AWS Step Functions offers advanced workflows that save time and enhance efficiency by reducing delays and ensuring consistent orchestration among various services."

"The JSON app launched recently allows us to define data execution more easily."

"AWS Step Functions was stable, and there were no problems that I can recall."

"The solution is stable...The solution is easy to scale."

More AWS Step Functions pros

"The most valuable feature of SoftExpert BPM is its ease of use."

"A complete project management suite in one integrated package."

Cons

"It is difficult to suggest improvements at the moment."

"There is room for improvement in terms of integration with other products. It would benefit from more integration with different applications or services."

"The interface can sometimes feel limited, as we're unable to see what AWS is running behind the scenes."

"If AWS Step Functions keeps adding more integrations, it would be even better."

"It is hard to coordinate the declaratory language."

"I would like to see more data transformation features in Amazon Step Functions like additional operators and logic."

"The price and support are areas with shortcomings where the solution needs to improve."

"The pricing of the solution can be improved."

More AWS Step Functions cons

"The form in SoftExpert BPM should improve."

"It could do more to use all the data it collects to intelligently manage the user experience."

Pricing and Cost Advice

"The solution is expensive."

"The solution's price is reasonable."

"The price of SoftExpert BPM is not expensive."

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881,114 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

27%

Manufacturing Company

10%

Computer Software Company

Insurance Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	5

No data available

Questions from the Community

What do you like most about Amazon Step Functions?

The integration capability is easy, whereas building state machines is tricky.

See all answers

What is your primary use case for Amazon Step Functions?

My customer's usual use cases for AWS Step Functions that I've been working with include orchestration, flows, diagram creation, and creating a flow for multiple Glue jobs to run a single pipeline.

See all answers

What advice do you have for others considering Amazon Step Functions?

See all answers

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Comparisons

Camunda vs AWS Step Functions

Compared 29% of the time

Control-M vs AWS Step Functions

Compared 12% of the time

AutoSys Workload Automation vs AWS Step Functions

Compared 7% of the time

Pega Platform vs AWS Step Functions

Compared 7% of the time

Apache Airflow vs AWS Step Functions

Compared 7% of the time

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SAP Signavio Process Manager vs SoftExpert BPM

Compared 38% of the time

Axon Ivy vs SoftExpert BPM

Compared 22% of the time

Bizagi vs SoftExpert BPM

Compared 20% of the time

MATS vs SoftExpert BPM

Compared 20% of the time

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Product Reports

Buyer's Guide

AWS Step Functions

January 2026

Download AWS Step Functions product report

Buyer's Guide

Business Process Management (BPM)

January 2026

Download SoftExpert BPM product report

Also Known As

Amazon Step Functions, Step Functions

No data available

Overview

AWS Step Functions integrate seamlessly with other AWS services to offer efficient pipeline and workflow management. Its intuitive design allows for streamlined orchestration, easily handling complex tasks.

AWS Step Functions provide robust orchestration and automation capabilities, simplifying the creation of workflows with graphical and JSON-based designs. It excels in managing tasks through advanced parallelization and error handling features. Automatic scaling further enhances performance, ensuring reliability in varied environments. However, improvements are needed in IDE integration, larger data handling, and fault tolerance. Users find value in its capacity for microservice orchestration and data integration, although dependency on the Amazon ecosystem and limited third-party integrations pose challenges.

What are the key features of AWS Step Functions?

Integration with AWS Services: Facilitates seamless coordination with AWS offerings like Lambda and Glue.
Graphical and JSON-Based Design: User-friendly interfaces simplify workflow design and management.
Advanced Orchestration: Efficiently manages task execution with parallelization and error handling.
Automatic Scaling: Ensures optimal performance by adjusting resources as needed.
Microservice Integration: Supports smooth microservice communication and operation.

What benefits should organizations assess when considering AWS Step Functions?

Enhanced Efficiency: Automates and streamlines task execution across platforms.
Scalability: Adapts to workloads, providing flexibility in resource management.
Improved Workflow Management: Facilitates reliable and error-free operations.
Visualization and Automation: Simplifies complex processes with visual tools.
Data Validation and Script Execution: Integrates data operations smoothly within data lakes.

In industries managing data pipelines, AWS Step Functions orchestrate workflows, execute parallel ETL jobs, and integrate various AWS services, enabling smoother operations and efficient data migration. Companies benefit from streamlined processes and robust handling of interdependent tasks.

Amazon Web Services (AWS)

SoftExpert is a market leader in software and services for enterprise-wide business process improvement and compliance management, providing the most comprehensive application suite to empower organizations to increase business performance at all levels and to maximize industry-mandated compliance and corporate governance programs.

SoftExpert

Sample Customers

Alpha Apps, The Guardian, SGK, Bigfinite

Coca Cola, CRODA, CSN, Abril, Midea Carrier

Buyer's Guide

AWS Step Functions vs. SoftExpert BPM

December 2025

Free Report: AWS Step Functions vs. SoftExpert BPM

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