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AWS Directory Service vs Thales SafeNet Trusted Access comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Directory Service
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
16th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Thales SafeNet Trusted Access
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
27th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
Single Sign-On (SSO) (20th), Access Management (20th)
 

Mindshare comparison

As of May 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of AWS Directory Service is 1.7%, down from 2.4% compared to the previous year. The mindshare of Thales SafeNet Trusted Access is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Basa Saiteja - PeerSpot reviewer
A valuable access management system with a user-friendly and straightforward setup
The solution is scalable, and we can scale according to our needs. I rate the scalability a nine out of ten. In our organization, our access to our AWS comes from IAM. We use AWS consoles using our credentials and don't have route access, so each person will log in through our IAM programmatic access, and everyone on our team can work on cloud. Over 10,000 people in our organization utilize the solution.
GauravMathur - PeerSpot reviewer
Simple to use, easy to set up, and performs well
I'm not saying that we want to switch the product, however, since the requirement has increased, we are looking at other options that may be better suited. The scalability may not there. We have a few specific use cases where we have to avoid the cloud. Especially in Europe, we're not allowed to carry their phone in factories. We need some sort of secure access solution. There's a dependency on Microsoft Azure. I am paying to SafeNet and in parallel, I also need to pay Microsoft to use the same service. That makes no sense, to pay double. If they could do something about it, that would be very good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Two-step authentication is very useful and important."
"I would rate AWS Directory Service nine out of ten."
"We can provide specific access to people based on what they need from our accounts."
"AWS has eliminated the downtime we waste when our on-premises resources go down."
"The support is very good. I would rate the technical support as a nine out of ten."
"We like the fact that it's got such great redundancy."
"The pricing is very good because it is low and there is no management cost."
"The AD Connector is very good and easy to implement."
"The interface is easy to use."
"The solution is simple to use."
"The validation and integrity features of the endpoint are great."
 

Cons

"The AWS Directory Service should be easier to integrate."
"I would like to see better integration with other business solutions."
"AWS Directory Service needs to improve processing."
"The group policy can be improved."
"I've encountered challenges, particularly with Amazon WorkDocs, which is being deprecated. This has made it necessary to find an alternative document management solution that can handle editing, sharing, and workflow management for documents like Word files and PDFs."
"Our only complaint is that you cannot integrate your Exchange server. Or, if you are planning to install an Exchange server on your Amazon EC2 instance, then you need to configure Active Directory on EC2 instance. We would like for this limitation to be lifted."
"Currently, there is no option to integrate our on-premises Cisco AWS Directory Service, requiring some manual configuration. If AWS Active Directory Service provided additional domain controller functionalities, like other on-premises Active Directory, it would be very helpful."
"AWS could improve the number of regions. Azure has passed them. The ned more consistency, as far as the Northeast is concerned."
"SafeNet's reporting and monitoring features could be improved."
"There's a dependency on Microsoft Azure."
"Lacks the ability to integrate network monitoring solutions and authenticate the app users."
 

Pricing and Cost Advice

"AWS' pricing is fair, and costs can be cut if you look carefully at when you're using it."
"We pay an annual subscription fee."
"The pricing is reasonable."
"The pricing depends because with AWS there are two types of directory objects: 30,000 and 500,000. It varies. AWS provides the pricing calculators so we can get an estimate from there as per the company requirement of how many users and objects that we need to create. So we can go to that portal, put in the data, and get the quotation. There are no extra licensing fees. It's all included."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
11%
Healthcare Company
11%
Government
7%
Educational Organization
40%
Government
10%
Computer Software Company
7%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about AWS Directory Service?
The most valuable feature of AWS Directory Service is cost-cutting features.
What is your experience regarding pricing and costs for AWS Directory Service?
The pricing is very good because it is low and there is no management cost. You do not need to hire any system administrator to manage your Active Directory.
What needs improvement with AWS Directory Service?
Accessing the data needs improvement. Additionally, integration and compatibility with other AWS ( /products/amazon-aws-reviews ) services, network open LDAP, support for on-premise and cloud envir...
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Also Known As

AWS Managed Microsoft AD
SafeNet Trusted Access, Gemalto SafeNet Trusted Access
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
IBM, Western Union, Vanderbilt University Medical Centre, Novartis, and AT&T.
Find out what your peers are saying about AWS Directory Service vs. Thales SafeNet Trusted Access and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.