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AWS Direct Connect vs GoodAccess comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Direct Connect
Ranking in Enterprise Infrastructure VPN
13th
Average Rating
9.0
Reviews Sentiment
6.2
Number of Reviews
11
Ranking in other categories
No ranking in other categories
GoodAccess
Ranking in Enterprise Infrastructure VPN
8th
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
20
Ranking in other categories
Secure Web Gateways (SWG) (5th), ZTNA (5th)
 

Mindshare comparison

As of August 2025, in the Enterprise Infrastructure VPN category, the mindshare of AWS Direct Connect is 2.1%, down from 2.5% compared to the previous year. The mindshare of GoodAccess is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN
 

Featured Reviews

Flavio Gomes Figueira Camacho Junior - PeerSpot reviewer
Establish secure and private connections between on-premise infrastructure and cloud environments
AWS Direct Connect allows me to connect our on-premise infrastructure directly with AWS infrastructure. This is particularly beneficial because it helps me use our infrastructure for databases and testing while leveraging AWS's computing power for production purposes. I also do not need to expose management of our machines to the public internet, enhancing security by using a private connection.
Itai Rieur - PeerSpot reviewer
A stable service with good support and little downtime
The best aspects of GoodAccess include: 1. Support system (available 24/7, quick to respond, and highly knowledgeable). GoodAccess offers a very available professional support service - it can be via chat service, email, or phone. The relevant representative was very professional, and responsive questions were answered in a prompt manner. 2. Stable service. Since we rely daily on a VPN to connect with multiple connections, VPN stability is crucial to us. in that sense, GoodAccess never fails. In the two or more years we have been using this service, there have been only one or two downtimes. each for 20 minutes or less. That's impressive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AWS Direct Connect is highly secure and much faster compared to normal network infrastructure."
"AWS Direct Connect provides a secure and encrypted connection over the internet."
"Direct Connect provides an improved connection quality and a diversified link, which contributes to high availability and failover capabilities."
"Overall, I rate the solution ten out of ten."
"AWS Direct Connect allows me to connect our on-premise infrastructure directly with AWS infrastructure."
"It is a highly scalable solution."
"The most valuable feature of Direct Connect is its low latency to the users."
"It is a stable solution."
"The solution's robustness has meant that our team, regardless of where they're located, feels as though they're working right from the office, having secure and quick access to all essential tools."
"GoodAccess is allowing us to give first-hand support and access to critical client systems, in a secure way."
"We love the simple interface and speed and reliability of the system."
"This simple, stable, affordable VPN solution scaled with us over the first year of use, allowing for an expansion of remote/hybrid workers to remotely access key systems otherwise restricted to our internal office network."
"The speed of the connections is excellent. We have two gateways set up, one for the East Coast US and one for West Coast. Both have excellent speed and the GoodAccess team allowed us to test several gateways to determine which worked best for us prior to locking in the gateways."
"Their user interface is intuitive as it is easy to navigate."
"GoodAccess has significantly improved security in our organization."
"The VPN's role in facilitating remote work has improved internal efficiency."
 

Cons

"There is no room for improvement in Direct Connect right now."
"AWS Direct Connect should support cross-cloud connections, such as migrations between Azure and AWS, for disaster recovery purposes on different cloud platforms."
"It is complicated to do additional BGP configuration for the product."
"It can be difficult to configure compared to cloud-based GUIs."
"Having more locations could improve the convenience of using the service."
"It would be good if we could connect AWS Direct Connect from different networks."
"AWS Direct Connect is straightforward and performs well for me."
"The platform's stability needs improvement."
"Enhancing the user interface and experience could make it more intuitive for all users."
"The logs do not go back very far."
"There could be a better view of which type of communication is going through the system."
"It is worth mentioning that we do experience disconnects on rare occasions."
"We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need to have improved for our usage."
"Adding one user at a time to the package as compared to blocks of five would be helpful. Currently, we end up with empty seats on our plans."
"It would be useful to see the weekly usage information within the program itself and a dashboard for all usage data."
"Their recent revision in pricing was a jolt. Though any business understands the need for periodic pricing evaluations, a clearer communication strategy and more gradual changes might have been more palatable for long-term clients like us."
 

Pricing and Cost Advice

"It is an expensive solution."
"It has reasonable pricing in terms of the features offered."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
13%
Comms Service Provider
11%
Manufacturing Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS Direct Connect?
AWS Direct Connect provides a secure and encrypted connection over the internet.
What needs improvement with AWS Direct Connect?
It is working fine for us as it is. AI is the icon in the future, so they need to provide more information for us. For us, it is a new concept, and we will try to use it for our vertical industry i...
What is your primary use case for AWS Direct Connect?
We are using SAP boxes for the ERP system. We are using VPNs, elastic internet IPs. We have Route 53. We have mail because it is necessary to have mail if we want to publish a domain on the interne...
What do you like most about GoodAccess?
GoodAccess offers a very available professional support service - it can be via chat service, email, or phone.
What is your experience regarding pricing and costs for GoodAccess?
Test multiple providers' solutions for speed and connection before signing up for service. Also, test the help desk response time, as this will be very important when you run into issues. The setup...
What needs improvement with GoodAccess?
We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need ...
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Information Not Available
Find out what your peers are saying about AWS Direct Connect vs. GoodAccess and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.