We performed a comparison between Avaya IX Meetings and ConnectWise ScreenConnect based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"I like the share information function."
"Interesting collaboration features."
"The unattended access functionality is a valuable feature, because I can go in at any time that I want, deploy fixes, or do maintenance."
"Unattended access is the most important feature."
"Control lets us do remote management of machines without having to be on the VPN. It's super simple and super easy."
"Remote support is efficient and easy for our end users to receive support."
"The remote management piece is the most valuable aspect of the solution for us due to the fact that we can support our clients after hours."
"It is super easy to use and relatively inexpensive."
"The initial setup is fairly straightforward."
"It's very easy to use. Provides connections that are always on. It was nice to be able to see a list of end-points and see whether or not they were connected so I could troubleshoot any network issues I had."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"Increase in participant numbers reduces quality of video and sound."
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"Mobile interface."
"At the moment, there's absolutely no specific feature that we actually need additionally since all the features that we need are available."
"There can be some complexities when running patches or when building up all the profiles, making them areas where improvements are required."
"I would like to see more overlap, meaning, I would like to be able to see what processes are running on a computer, for example, or what services are running."
"Reporting could definitely use improvement. With LogMeIn Rescue, I used to be able to, for instance, at the end of the month, pull off a report of every session. It was very simple... I could see the name that was typed in, the IP address to the computer that it was connected to, if it was running Windows... It just doesn't seem - there might be but I haven't found it - to be a way of pulling that information out of ConnectWise."
"There could be improvement to the remote command line tools."
"There is an issue which is pretty rare, but I find it at least when connecting from my mobile device. I am forced to refresh the screen by changing the screen quality to get screen updates. This only happens sometimes."
"If it had Chrome capability, that would be great; being able to use it on a Chrome device. Right now, I can't use it on my Chrome device."
Avaya IX Meetings is ranked 19th in Virtual Meetings with 3 reviews while ConnectWise ScreenConnect is ranked 7th in Virtual Meetings with 37 reviews. Avaya IX Meetings is rated 8.4, while ConnectWise ScreenConnect is rated 8.4. The top reviewer of Avaya IX Meetings writes "A virtual meeting software with a useful share information function". On the other hand, the top reviewer of ConnectWise ScreenConnect writes "Multifeatured remote access software which offers security, stability, and easy scalability". Avaya IX Meetings is most compared with , whereas ConnectWise ScreenConnect is most compared with Microsoft Remote Desktop Services, Check Point Remote Access VPN, TeamViewer, LogMeIn Pro and BeyondTrust Remote Support. See our Avaya IX Meetings vs. ConnectWise ScreenConnect report.
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