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AWS X-Ray vs Avantra comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avantra
Ranking in Application Performance Monitoring (APM) and Observability
50th
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
5
Ranking in other categories
SAP Service Providers (15th), Server Monitoring (28th), IT Infrastructure Monitoring (51st)
AWS X-Ray
Ranking in Application Performance Monitoring (APM) and Observability
20th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Avantra is 1.4%, up from 0.2% compared to the previous year. The mindshare of AWS X-Ray is 1.1%, down from 3.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
AWS X-Ray1.1%
Avantra1.4%
Other97.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Mani Velayudhan - PeerSpot reviewer
Manager, SAP Basis at The Scotts Miracle-Gro Company
Can be fine-tuned as required, provides real-time data but lacks sufficient machine learning capability
In terms of machine learning, there are a few areas that can be improved including short terms in the SAP system. Currently, it requires a team member to manually read the short term and then assign it to a team rather than having it assigned automatically. A downside of Avantra is that it comes with predefined values. Another issue is that identical recurring problems create duplicate tickets rather than showing them as repeats. They also need to do some kernel updates which I believe they're working on but I haven't seen it yet; I'm hoping the solution will be completely automated. I would like to see more on the machine-learning front and to have some third-party tools.
Allan Møller - PeerSpot reviewer
Consult Manager at Conscia
Provides quick insights into service interactions and identifies bottlenecks effortlessly
The challenges we faced with AWS X-Ray were that some of the AWS services we were using did not support it, which we discovered at a later stage. This was potentially a design consideration we should have known about, requiring us to redeploy some services in another SKU version to get it functioning. This is the only challenge, as AWS X-Ray is relatively new. It is important to consider that not all AWS services support it out of the box. My recommendation for AWS X-Ray would be broader support. We have been working in a relatively small area of AWS, using approximately six or seven services, so I have not explored all other available services. In general, the more services it supports, the better it would be. AWS X-Ray should be able to support more services for improved functionality.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I definitely recommend this solution, it provides good value for money."
"It's just very user-friendly, and it's very easy to monitor the servers using Avantra."
"It's very easy to manage and use."
"It prevented two major failures in our SAP production systems."
"You can customize alerts based on need."
"Deployment was amazingly short and simple; I do not think I have seen any SAP-related product installs ready to work so fast, and out-of-box it included most of the functions and settings that we needed."
"The most valuable feature of Avantra is automation. The reduction of manual work and having them automated is one of the top reasons why I would use it."
"The solution has made it easier for us to trace the problems that we have with our requests and to monitor the timing of each step in each request we do in our endpoints."
"AWS X-Ray's endpoints and user monitoring are considered the most valuable features."
"AWS X-Ray is a strong solution and has a smooth integration process."
"The error analysis capabilities of X-Ray are really good."
"AWS X-RAY identifies bottlenecks in terms of stability and performance and how long certain data lives in terms of response time and duration."
"I would give AWS X-Ray a nine out of ten overall."
"The best feature of AWS X-Ray is the ability to correlate data out of the box, ensuring that if one service calls another service, it will provide a full flow of what has happened without needing to build or develop anything around it."
"The most promising feature of AWS X-Ray is that you can debug the issues through the proper logs. You can also get an analysis out of the logs for some use cases, though I have yet to try all the features of AWS X-Ray."
 

Cons

"A downside of Avantra is that it comes with predefined values."
"The dashboard needs to improve; it's not so clear right now and we need it to be more usable so we can have all of our reports in one easy-to-access place."
"We are currently exploring automation options for various areas, and Avantra should consider implementing automation for change request management, an area they have not yet ventured into. While Avantra is currently excelling in monitoring and system refreshes, there is scope for improvement in automating change request management. In addition to primarily focusing on SAP, Avantra currently performs kernel patches which are core SAP patches. However, exploring more into OS patching could be another potential area for Avantra to expand its automation capabilities."
"I think they can improve their UI, while very intuitive, I would like to see graphic updates."
"The machine-learning is lacking and should be improved."
"The dashboard needs to improve."
"Like most Amazon products, the user interface, configuration, and tuning aren't the easiest. That's the biggest reason why people tend to go to products like TerraForm and Terragrunt. We use TerraForm and Terragrunt. So, for setting things up and interacting with X-Ray, it's definitely the user interface that can be better."
"I do not have any notes in terms of improvements."
"If you have a small team, it's probably overkill."
"AWS X-Ray should improve its implementation process to make it easier for developers."
"Sometimes, the collector agents are confusing to configure initially."
"What needs to be better in AWS X-Ray is the log filtering. Predefined filters could be helpful because the power of analytics comes from how you can filter the data. I also want to see more KPIs from AWS X-Ray."
"The challenges we faced with AWS X-Ray were that some of the AWS services we were using did not support it, which we discovered at a later stage."
"Compared to other open-source tools, AWS X-Ray needs improvement in providing discounts."
 

Pricing and Cost Advice

Information not available
"As you develop a relationship with Amazon, your pricing gets lower. You get credits for the amount of the system you use, and then if you're the government, you can get government pricing. For commercial users, there's a hump when you go from small to medium to big enterprise. Small businesses can live pretty easily off the free tier in a lot of cases, but when you go from a medium to a big enterprise, it becomes more expensive on a per-user basis. I'd like to see that curve going in a different way where pricing can be driven down while people are trying to adopt the technology."
"The pricing for AWS X-Ray is a six out of ten."
"The solution is a bit expensive."
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Top Industries

By visitors reading reviews
Construction Company
13%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
7%
Financial Services Firm
14%
Computer Software Company
10%
Comms Service Provider
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Large Enterprise3
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for AWS X-Ray?
While I have not compared it with GCP or Azure ( /products/microsoft-azure-reviews ), AWS generally offers cost-effective services. Some services, like Athena ( /products/odyssey-software-athena-eo...
What needs improvement with AWS X-Ray?
The challenges we faced with AWS X-Ray were that some of the AWS services we were using did not support it, which we discovered at a later stage. This was potentially a design consideration we shou...
What is your primary use case for AWS X-Ray?
I have been using AWS X-Ray for creating insights to our applications we have developed. It is used to correlate different services in AWS when a transaction happens, allowing us to see the flow of...
 

Comparisons

 

Overview

 

Sample Customers

Migros, Strauss, Migros, LAM research, Deloitte, Deloitte, Kiewit
COMCAST, ConnectWise, skyscanner, AirAsia, cookpad, cimpress, VTEX, zowdow
Find out what your peers are saying about AWS X-Ray vs. Avantra and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.