

OneTouch AT Network Assistant and Auvik aid network management through distinct approaches. Auvik is seen as superior in features due to real-time monitoring and automation, while OneTouch AT is favored for affordability and support quality.
Features: Users value OneTouch AT’s comprehensive diagnostic tools, efficient troubleshooting capabilities, and quick resolution features. Auvik stands out with automated network mapping, sophisticated monitoring, and extensive alerting capabilities. Auvik's advanced automation sets it apart from OneTouch AT’s simpler toolset.
Room for Improvement: OneTouch AT needs more advanced monitoring features, better integration with other tools, and enhancements in functionality. Auvik users want improved scalability, interface simplifications, and refined scalability and simplicity.
Ease of Deployment and Customer Service: OneTouch AT offers a straightforward setup process and robust customer service. Auvik is praised for quick cloud deployment and user support but has a steeper learning curve due to its rich feature set.
Pricing and ROI: OneTouch AT is commended for lower initial setup costs and quick ROI with its cost-effective tools. Auvik, although more expensive, is deemed worth the investment for its advanced feature set and long-term benefits.
| Product | Market Share (%) |
|---|---|
| Auvik Network Management (ANM) | 4.4% |
| OneTouch AT Network Assistant | 4.1% |
| Other | 91.5% |


| Company Size | Count |
|---|---|
| Small Business | 141 |
| Midsize Enterprise | 32 |
| Large Enterprise | 23 |
Auvik Network Management provides comprehensive network monitoring with competitive pricing, offering advanced features and free management of non-critical devices.
Auvik Network Management is known for its intuitive interface and real-time network visibility. Users benefit from features like automated network discovery, mapping, alerting, and TrafficInsights for cost-effective bandwidth monitoring. Its integration with ConnectWise and ticketing systems enhances device inventory updates, SNMP monitoring, and network troubleshooting. However, improvements are needed in reporting, integration capabilities, network map accuracy, customization, and alert configuration. Users suggest expanding device support and improving navigation and monitoring features.
What are Auvik's most important features?Auvik Network Management is widely used by managed service providers and enterprises for network monitoring across industries. It enables efficient management of firewalls, switches, routers, and ensures connectivity over multiple locations. This solution aids in identifying issues, automating backups, and facilitating remote access, offering critical insights on network traffic and device performance. Companies leverage its features to enhance network management and performance.
The OneTouch AT Network Assistant is an automated All-in-one network tester for Ethernet and Wi-Fi troubleshooting and performance validation. The OneTouch AT troubleshoots desktop SIP/SCCP based VoIP problems in real-time with inline call monitoring, logging, and scoring. The OneTouch AT can automatically discover Wi-Fi devices and key device properties, including new 802.11ac access point and clients.
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