


VMware Carbon Black Endpoint and Automox are two leading products in endpoint security and patch management. Automox is favored for its ease of use and efficiency, as well as its competitive pricing and ROI.
Features: VMware Carbon Black Endpoint offers advanced threat detection, response capabilities, and comprehensive security features. Automox provides automated patch management, cross-platform compatibility, and valuable patch automation for streamlined operations.
Room for Improvement: VMware Carbon Black Endpoint users seek enhancements in system performance, reporting capabilities, and easier deployment. Automox users suggest improvements in dashboard functionality, more detailed logs, and increased visibility and usability.
Ease of Deployment and Customer Service: VMware Carbon Black Endpoint deployment is complex, requiring significant resources, and customer service receives mixed reviews. Automox offers a straightforward deployment process and consistently positive customer service experiences.
Pricing and ROI: VMware Carbon Black Endpoint users find costs high but justified by its robust security. Automox offers competitive pricing, significant ROI through reduced manual patching efforts, and minimized downtime. Automox is preferred for better ROI and cost-effectiveness.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
It has also been a great tool because we are able to reduce both manual labor and operational expenses by automating patching of roughly 200 Windows servers.
Our team used to spend 10 hours per week just to update these things, and now we're doing it automatically.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
They're very knowledgeable and have given us many channels for support, including email, chat, and documentation.
The customer support for Automox is very responsive and proactive.
Regarding the technical support of Broadcom, they are responsive and helpful.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
It's pretty easy to scale because it's SaaS, and adding more devices doesn't require any extra server or anything similar.
Automox is very scalable because it has continued to handle my organization's growth.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
It's not crashing or experiencing any downtime.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
An alert of a security threat could be another type of notification that tells me something is important.
I would add that remote support for iOS could be better, and remote support of Linux is also lacking.
It could also leverage AI, which would help in autonomous patch prioritization and risk remediation.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Automox's price is very cost-effective and affordable.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
One of the best features I appreciate about Automox is automated patching.
It has also improved our security posture since automated patching has allowed vulnerabilities to be patched automatically.
It has very strong patch automation, particularly in automated OS patching, third-party patching, policy-based rollout, patch scheduling, and vulnerability remediation.
I assess VMware Carbon Black Endpoint's machine learning capabilities in detecting unknown threats as fantastic.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.6% |
| VMware Carbon Black Endpoint | 2.0% |
| Automox | 0.3% |
| Other | 94.1% |


| Company Size | Count |
|---|---|
| Small Business | 46 |
| Midsize Enterprise | 20 |
| Large Enterprise | 49 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 3 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 31 |
| Midsize Enterprise | 9 |
| Large Enterprise | 33 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
Automox offers automated patch management with cloud-native architecture, cross-platform compatibility, and ease of use. It provides real-time visibility and streamlines operations across Windows, macOS, and Linux, making it ideal for complex IT environments.
Automox empowers organizations with features like Worklets and remote management, enhancing security and efficiency through customizable patching policies, PowerShell script execution, and detailed reporting. It's primarily used for automated patch management, patch remediation, and compliance maintenance across diverse systems, ensuring cybersecurity and reducing vulnerabilities. Enhancements are desired for user access control, policy synchronization, and integration with tools like Tenable. Support for offline patching, rollback features, enhanced reporting, and notification customization are in demand. Improvements in cost effectiveness and multi-group policy applications are also suggested.
What are the key features of Automox?In industry applications, Automox is widely used for managing and updating vast fleets of devices, particularly in sectors requiring stringent cybersecurity measures. It ensures seamless operations through its centralized automation and management capabilities, making it essential for organizations handling extensive IT networks.
VMware Carbon Black Endpoint enhances endpoint security with its robust EDR, threat detection, and live response features. The cloud-based architecture supports remote management and easy setup while behavioral monitoring and dynamic grouping minimize security risks.
VMware Carbon Black Endpoint is designed for those seeking comprehensive endpoint protection. With its cloud-based deployment, organizations experience streamlined remote control and simplified rollout processes. Its behavioral monitoring, incident response capabilities, and firewall integration deliver advanced security measures. Although it addresses many security challenges, areas like manual alert management, on-demand scanning, and integration with systems like AlienVault USM require refinement. Improved UI, EDR components, and flexible pricing models would enhance user satisfaction. On-premise deployment infrastructure and compatibility issues with some operating systems need attention. Enhanced reporting, container security, and multi-tenancy support are also essential for fulfilling industry needs. AI-driven analysis and threat isolation empower companies by fostering proactive management.
What are the key features of VMware Carbon Black Endpoint?
What benefits should users look for when evaluating VMware Carbon Black Endpoint?
VMware Carbon Black Endpoint finds extensive application in industries focused on stringent security requirements. Managed security service providers leverage its capabilities to deliver comprehensive protection to multiple clients worldwide. Organizations use it primarily for antivirus protection and incident management, integrating it with their existing security frameworks to strengthen endpoint visibility and real-time threat prevention. Its advanced detection and application control features make it a preferred choice in industries that prioritize robust security measures. However, it requires improvements in terms of system compatibility and customization flexibility to better serve diverse industry environments.
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