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Automox vs Cortex XDR by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Automox delivers significant ROI by streamlining operations, reducing costs, improving compliance, and enhancing efficiency through automated patch management.
Sentiment score
7.3
Cortex XDR enhances security, reduces costs, boosts threat identification, compliance, and user confidence, offering cost-effective data protection.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
I have seen a return on investment with Cortex XDR by Palo Alto Networks, as this product is offered at a minimal cost, and we can find a good ROI from it.
 

Customer Service

Sentiment score
1.0
Automox's technical support is praised for quick, expert issue resolution and superior, attentive service compared to larger companies.
Sentiment score
6.6
Cortex XDR support is responsive and knowledgeable, despite occasional delays and regional language barriers affecting resolution times.
They are really good because they don't take five days to get back to me; they respond within 24 hours with really good information.
They did well with handling high-risk threats.
Their support is efficient and responsive whenever I raise a ticket through my portal.
Every vendor has similar support; it depends on how the case is handled and raised.
 

Scalability Issues

Sentiment score
1.0
Automox offers effective scalability for managing thousands of devices, though some experience console load time issues.
Sentiment score
7.5
Cortex XDR is praised for smooth scalability, managing diverse endpoints, and effective expansion in various organizational sizes.
 

Stability Issues

Sentiment score
1.0
Automox is stable and reliable, with improved uptime and proactive incident response, ensuring minimal downtime and consistent system health.
Sentiment score
8.0
Cortex XDR is stable, with resolved bugs and ongoing improvements, earning high stability ratings from users.
Cortex XDR is stable, offering high quality and reliable performance.
All the situations and issues were controlled in a good way by Cortex XDR by Palo Alto Networks.
For the last 11 months, we haven't faced any outage issues, so it is a stable product.
 

Room For Improvement

Automox users desire improved multi-organization management with profile sync, detailed reporting, enhanced automation, and reduced bandwidth for updates.
Cortex XDR struggles with compatibility, high memory usage, difficult management, limited features, and needs better integration, UI, and pricing.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
 

Setup Cost

Automox offers competitive, cost-effective pricing with a $2 per-endpoint fee and a free trial for evaluation.
Enterprise buyers find Cortex XDR expensive, but competitive, with flexible licensing; costs vary by usage, features, and setup.
Compared to competitors such as CrowdStrike and Sophos, the pricing of Cortex XDR by Palo Alto Networks is similar to CrowdStrike but more expensive than Sophos.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
 

Valuable Features

Automox is a cloud-based platform offering cross-platform patching, task automation, intuitive interface, and scalable remote management.
Cortex XDR offers robust endpoint security with advanced threat detection, ease of use, seamless integration, and real-time monitoring capabilities.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The way the cases used to collect the data is not intrusive, permitting the infrastructure to collect the data and send it to the Data Lake without problems.
 

Categories and Ranking

Automox
Ranking in Endpoint Protection Platform (EPP)
37th
Average Rating
9.0
Reviews Sentiment
2.4
Number of Reviews
11
Ranking in other categories
Vulnerability Management (30th), Enterprise Mobility Management (EMM) (11th), Patch Management (13th)
Cortex XDR by Palo Alto Net...
Ranking in Endpoint Protection Platform (EPP)
5th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
92
Ranking in other categories
Endpoint Detection and Response (EDR) (9th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (4th)
 

Mindshare comparison

As of October 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Automox is 0.3%, up from 0.2% compared to the previous year. The mindshare of Cortex XDR by Palo Alto Networks is 3.7%, down from 4.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Cortex XDR by Palo Alto Networks3.7%
Automox0.3%
Other96.0%
Endpoint Protection Platform (EPP)
 

Featured Reviews

Jack Leung - PeerSpot reviewer
Easy to use and deploy agents but needs more stability
We just need to deploy the agent to the endpoints. We don't need to set up anything. For a single agent, it takes one or two minutes. However, we deployed globally, and you need to take into consideration the time it will take to deploy across each endpoint. It's very simple to deploy. We had three or four engineers take care of the implementation.
HectorRios - PeerSpot reviewer
Has detected high-risk threats effectively and provides strong behavioral protection
They did well with handling high-risk threats. I would rate Palo Alto support an eight or nine. I would give them an eight because in the majority of cases, we talk with local partners, and only in case of an emergency or a difficult issue, we jump to Palo Alto support. When we had that experience with Palo Alto support, it was nice service, but it was really difficult to get it. To jump from the partner to Palo Alto directly was challenging. I understand that it's part of the service, as the local partner just jumps up to Palo Alto support in case they need it. In some cases, when we faced an important issue, it was preferred to jump directly to Palo Alto to save time.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Government
9%
Financial Services Firm
8%
Manufacturing Company
7%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise1
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise18
Large Enterprise36
 

Questions from the Community

What needs improvement with Automox?
I wouldn't be able to tell you how Automox can be improved; it seems to work very nicely already.
What is your primary use case for Automox?
We use Automox to maintain the software on all our computers. We were using Qualys before and we're still using it, but we found Qualys to be a little bit lacking since it wasn't really eliminating...
What advice do you have for others considering Automox?
Since switching over from Qualys, we have seen no positive impacts for our organization other than being able to update the applications on an endpoint. We haven't used Automox's reporting capabili...
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
 

Also Known As

No data available
Cyvera, Cortex XDR, Palo Alto Networks Traps
 

Overview

 

Sample Customers

Information Not Available
CBI Health Group, University Honda, VakifBank
Find out what your peers are saying about Automox vs. Cortex XDR by Palo Alto Networks and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.