Automate vs EdgeVerve AssistEdge RPA comparison

Fortra and Infosys are both solutions in the Robotic Process Automation (RPA) category. Fortra is ranked #5 with an average rating of 8.9, while Infosys is ranked #27 with an average rating of 7.0. Fortra holds a 1.6% mindshare in RPA, compared to Infosys’s 0.8% mindshare. Additionally, 95% of Fortra users are willing to recommend the solution, compared to 80% of Infosys users who would recommend it.

Automate

Read 26 Automate reviews

1,578 Views
764 Comparison Views

95% willing to recommend

EdgeVerve AssistEdge RPA

Read 5 EdgeVerve AssistEdge RPA reviews

766 Views
506 Comparison Views

80% willing to recommend

Automate

EdgeVerve AssistEdge RPA

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 4, 2025

Automate and EdgeVerve AssistEdge RPA are competing in the robotic process automation space. EdgeVerve AssistEdge RPA has the upper hand due to its comprehensive feature set, particularly its advanced cognitive capabilities and scalability options.

Features: Automate offers a drag-and-drop environment, ease of use, and integration capabilities. It supports rapid automation deployment which is beneficial for various business processes. EdgeVerve AssistEdge RPA provides a broad spectrum of automation including machine learning and analytics, enhancing efficiency in complex processes. Its strong focus on AI-powered automation differentiates it from competitors.

Room for Improvement: Automate could enhance its AI and machine learning capabilities to stay competitive. Its cognitive offerings are less developed compared to other products. EdgeVerve AssistEdge RPA might consider reducing its deployment time and easing initial complexity for new users. Lowering its initial cost could also increase its attractiveness to smaller businesses.

Ease of Deployment and Customer Service: Automate offers a fast deployment model with robust support, ensuring minimal downtime and smooth integration within existing IT environments. EdgeVerve AssistEdge RPA, although offering a detailed suite of automation capabilities, may require a longer deployment timeline. However, its customer service is distinguished by technical proficiency, aiding in optimizing deployment.

Pricing and ROI: Automate is appealing for its lower setup costs, presenting a compelling ROI for small to medium enterprises by reducing operational overheads. EdgeVerve AssistEdge RPA, with higher initial investment, offers substantial returns through extensive automation capabilities, beneficial for large-scale operations seeking long-term efficiency gains. The pricing contrast highlights Automate as budget-friendly, while EdgeVerve offers value through its advanced features.

To learn more, read our detailed Automate vs. EdgeVerve AssistEdge RPA Report (Updated: April 2025).

Buyer's Guide

Automate vs. EdgeVerve AssistEdge RPA

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Ranking in Robotic Process Automation (RPA)

5th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

EdgeVerve AssistEdge RPA

Ranking in Robotic Process Automation (RPA)

27th

Average Rating

6.8

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.6%, up from 1.0% compared to the previous year. The mindshare of EdgeVerve AssistEdge RPA is 0.8%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Rusty Bradford

Director Digital Customer & Digital Experience at a transportation company with 1,001-5,000 employees

The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded

Implementing new automations could be more seamless. It was challenging to build within, so we were highly dependent on Infosys developers. They had us over a barrel with that. AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It gives us a central place to schedule tasks and run them distributed."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."

"The product effectively handles all the tasks we require."

"The best feature of Automate is its ease of use, which is a major selling point."

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

"I find the ease of use from a programming perspective very valuable."

More Automate pros

"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."

"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."

"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"

"Good email automation and XL automation."

"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."

Cons

"The OCR for Hebrew text needs to be improved."

"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."

"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"I find that most important features are strong, however, there is a lack of good development for artificial intelligence, such as machine learning."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"The interface could be more user-friendly and easier to navigate."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

More Automate cons

"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."

"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."

"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."

"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."

"Lacks integration with third party tools."

Pricing and Cost Advice

"It comes with a package that costs approximately $20,000 USD per year."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"Once you buy the software, you just pay for the support for backend help."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

More Automate pricing and cost advice

"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Manufacturing Company

19%

Financial Services Firm

14%

Computer Software Company

12%

Educational Organization

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scraping, pre-reporting, and many processes that need to be automated on the web. My...

See all answers

What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would rate the pricing as an eight out of ten.

See all answers

What do you like most about EdgeVerve AssistEdge RPA?

The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial.

See all answers

What needs improvement with EdgeVerve AssistEdge RPA?

There should be more activities. Like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities for any company, so we're still b...

See all answers

What is your primary use case for EdgeVerve AssistEdge RPA?

We use it to scrape websites. We scrape the updates and provide the details as a database to the user. We use AssistEdge to process and compare data on websites. Then, there is a process automation...

See all answers

Comparisons

Microsoft Power Automate vs Automate

Compared 38% of the time

UiPath Platform vs Automate

Compared 35% of the time

Automation Anywhere vs Automate

Compared 8% of the time

Blue Prism vs Automate

Compared 7% of the time

VisualCron vs Automate

Compared 7% of the time

More Automate Competitors

UiPath Platform vs EdgeVerve AssistEdge RPA

Compared 66% of the time

Automation Anywhere vs EdgeVerve AssistEdge RPA

Compared 23% of the time

Microsoft Power Automate vs EdgeVerve AssistEdge RPA

Compared 11% of the time

More EdgeVerve AssistEdge RPA Competitors

Product Reports

Buyer's Guide

Automate

April 2025

Download Automate product report

Buyer's Guide

Robotic Process Automation (RPA)

April 2025

Download EdgeVerve AssistEdge RPA product report

Also Known As

HelpSystems Automate, Automate

AssistEdge RPA

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

AssistEdge is a cohesive automation platform built with a suite of automation and AI
capabilities. It enables enterprises to realize the full potential of automation by offering
scalability, security, intelligence, and innovation.
AssistEdge suite of products takes customers across the automation journey.

AssistEdge Discover helps accelerate and amplify the power of automation through process
discovery. It leverages user key strokes and sophisticated neural network algorithms to create
an effective automation blueprint.
AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
— from process discovery to attended and unattended automation and orchestrating the
human-digital workforce.
The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
industry-leading capabilities around scalability, security, and performance. Equipped with
cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
enterprises to traverse the ‘Automation Singularity’ journey.
AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
enterprises with intelligent automation as a service and accelerates times to value.
AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
organizations reimagine their contact centers and achieve superior customer experience. It
provides a 360-degree view of the customers, provides insights based on past interactions and
behavioral patterns, thereby increasing customer satisfaction.
AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
users, including students, developers, and professionals.

Infosys

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment

Buyer's Guide

Automate vs. EdgeVerve AssistEdge RPA

April 2025

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