A handful of things in the solution need to be improved. One of them is better communication of updates to the system or tool itself. Currently, we don't receive any emails about updates, and it's up to the users to find them on the community page of AuditBoard. It would be helpful if we received more direct communication about upcoming changes so we could stay informed. One thing that we, as a team, have noticed is that as we review documentation, there's a comments piece within the actual control itself. We can leave comments as we are reviewing, but the comments don't allow us to pinpoint exactly where we are referencing when we are making a comment. So, for example, there are various sections within the documentation where there's data that's input. Still, if we want to call out a specific section, we have to spell it out ourselves in the comment rather than being able to pinpoint it directly. It's kind of like in Excel, where one can highlight the cell and leave a comment within the cell right there, but within AuditBoard, we have to specifically call out this section in our own words as we are typing the comment. It would be great if this could be improved. I would like to see more inclusive tools available within the AuditBoard system. Currently, it is more like an "à la carte" basis, meaning that users have to add and subtract various different modules to the tool. For instance, there's a risk module that we would love to have, but it's an additional cost. Even though we are already super users, or whatever it's called, paying for the best access to the tool, some modules are still left out. So, it would be nice if the tool was more inclusive of their different modules. Besides that, it has been a very helpful tool for us.
