Aspect Unified IP vs Siebel Contact Center comparison

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Executive Summary

We performed a comparison between Aspect Unified IP and Siebel Contact Center based on real PeerSpot user reviews.

Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center Platforms.
To learn more, read our detailed Contact Center Platforms Report (Updated: April 2024).
768,246 professionals have used our research since 2012.
Ranking
14th
Views
39
Comparisons
35
Reviews
0
Average Words per Review
0
Rating
N/A
10th
Views
49
Comparisons
39
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Contact Center Platforms
April 2024
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center Platforms. Updated: April 2024.
768,246 professionals have used our research since 2012.
Comparisons
Also Known As
Unified IP
Learn More
Overview
Aspect Unified IP 7.1. comes with a sea of enhanced features that fully leverage its highly available, scalable architecture.
Oracle's Siebel Contact Center transforms a business's call center into an integral part of its total sales, marketing, and service delivery strategy. The application enables agents to handle service, support, and sales interactions seamlessly across all communication channels. As a result, businesses can reduce costs while enhancing service delivery.
Sample Customers
Newport City Homes, HomeShop18, Red Roof, CCS Companies, AmBank Group, Golfbreaks.com
Southwest Airlines Co., Smiles S.A., Telekom Deutschland GmbH, Turk Telekom, Contact Management Center A.S., City of Atlanta, Ricoh Europe plc., City of Atlanta, BT
Buyer's Guide
Contact Center Platforms
April 2024
Find out what your peers are saying about Genesys, Five9, Amazon Web Services (AWS) and others in Contact Center Platforms. Updated: April 2024.
768,246 professionals have used our research since 2012.

Aspect Unified IP is ranked 14th in Contact Center Platforms while Siebel Contact Center is ranked 10th in Contact Center Platforms. Aspect Unified IP is rated 0.0, while Siebel Contact Center is rated 0.0. On the other hand, Aspect Unified IP is most compared with , whereas Siebel Contact Center is most compared with .

See our list of best Contact Center Platforms vendors.

We monitor all Contact Center Platforms reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.