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Arkose vs Perception Point Advanced Email Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arkose
Ranking in Email Security
27th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
Bot Management (9th), Anomaly Detection Tools (5th)
Perception Point Advanced E...
Ranking in Email Security
18th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
27
Ranking in other categories
Internet Security (10th)
 

Mindshare comparison

As of August 2026, in the Email Security category, the mindshare of Arkose is 0.4%, up from 0.0% compared to the previous year. The mindshare of Perception Point Advanced Email Security is 1.4%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security Mindshare Distribution
ProductMindshare (%)
Perception Point Advanced Email Security1.4%
Arkose0.4%
Other98.2%
Email Security
 

Featured Reviews

Rajesh Podishetty - PeerSpot reviewer
Manager at a tech vendor with 51-200 employees
Fraud controls have protected patient portals and now support trusted digital healthcare access
Arkose can be improved in several ways. Integration complexity requires alignment with healthcare IT systems, which is an area where Arkose is currently lagging. There is a need to balance security versus patient experience, as overly strict controls frustrate legitimate users who want to access the patient portal without excessive restrictions. Evolving threats present another challenge. Every day, fraudsters use generative AI to mimic human behavior, which requires Arkose to continually improve its threat detection. Since Arkose handles different systems that need to be controlled over time, there should be regular audits to determine which features need adjustment. Cost-wise, the platform requires improvement, as there is significant cost involved and considerable manual intervention needed, which should be brought into the AI automation. On an everyday basis, patient login verification sometimes experiences delays when internet issues occur, causing patients to wait long in queue. Insurance claims validation does not always happen easily due to application environment downtime. These operational improvements need to be addressed in Arkose Labs systems.
GK
Senior Security Analyst at a security firm with 11-50 employees
Advanced email protection has reduced fraud risks and simplifies compliance workflows
The primary area for improvement in Perception Point Advanced Email Security is the need for more integrations with XDR solutions. Currently, XDR integration exists with Symantec and CrowdStrike, but additional integrations are needed. I have found that the CrowdStrike integration, specifically the Falcon integration, has been experiencing issues recently. This represents another area requiring improvement. Integration capabilities are particularly important because companies are increasingly transitioning to their own SOC platforms or SIEM solutions to ensure complete environmental integration and security. MDR technology has emerged as a significant market offering, and Perception Point Advanced Email Security should develop integrations with additional solutions in this space. I am fully satisfied with the functionality of Perception Point Advanced Email Security because we have more than 200 customers using this product. We are retaining approximately 85 to 90 percent of our customers with this solution. All customers are satisfied, and we ourselves are satisfied with the product with no plans to change it. The only area for improvement is the integration capabilities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I also like that they challenge crawling in CAPTCHA for mobile. This is good compared to the traditional way."
"After integration, the tool is very easy to use. I had a problem with scripts for one customer, but my team did the integration for other customers without issues. So, I think I made a mistake in my integration. Both inline and API work fine."
"Perception Point Advanced Email Security was the only product that helped to stop spam and phishing emails in our organization and has helped to reduce the number of alerts received by our endpoint layer by 20%."
"Perception Point is really worth in terms of holistic protection without compromising the user experience."
"It pretty much gives us the perfect solution for our requirements."
"Perception Point Advanced Email Security has a correct price point and offers very good email filtering capabilities."
"What's really good about this platform is that you have full visibility, it has a very nice and very friendly UI, it's quick, and there's no latency in the scanning."
"Another feature that we really like, one that was introduced a few months back, is the way it categorizes threats into groups, such as Emotet, Qbot, Formbook, and the like. It's not only telling you that something is malware, but it's also giving you insight into what kind of malware... You understand what you are facing and whether you are a target for a specific group of threats..."
"One of the most valuable features is the service provided by the incident response team. There have been cases where we have suspected that emails were fraudulent or something was suspicious. In those cases, we immediately contacted the incident response team through the platform, and we had a response in less than a minute."
 

Cons

"Integration complexity requires alignment with healthcare IT systems, which is an area where Arkose is currently lagging."
"Arkose need to provide something for testing."
"Coming from products in the Microsoft stack, Perception Point doesn't really give you, as an admin, a lot of options to make changes yourself. It's more on their side to make changes in the back end. That's something they could improve on in the future."
"I think the interface could be improved in the next release."
"There is still room for improvement with BEC. There is more work to be done by Perception Point on machine learning and neuro language as well. BEC is very difficult if you don't have a computer language looking into the content of the email and trying to make a determination through that. With BEC you often don't have an attachment or a URL."
"In terms of architecture, and I know that they're going to improve this, the solution needs to be much more redundant. There was an outage a month ago in AWS, and that basically stopped the service for two or three hours. Although in two years, this was the first time that something like that happened, our expectation from a company like Perception Point is that it should work with either a multi-cloud or multi-region architecture, to improve the resilience."
"Its websites for analysis need to be a bit more approachable for people who are less technical."
"I am not recommending the browser security of Perception Point Advanced Email Security because it is not sufficiently matured and is still in the development phase."
"They need more customer engagement. The product works very well. The IR works very well when we contact them. However, day-to-day, they should have more in communication with their customers explaining new products and features. There is possibly something that if I would know about it, then I would buy and use it. Maybe I need it. They need to improve their communications."
"To improve the solution, maybe a portal for end users to consult their emails would be helpful. The end user could access the portal and see their emails or events. They could also refresh the names."
 

Pricing and Cost Advice

Information not available
"The pricing and licensing are very fair compared to competing companies in the same field."
"In Brazil, the dollar price affects the cost. Perception Point Advanced Email Security is about 50 percent less expensive."
"It has very reasonable pricing. Normally, the end user is paying. Perception Point is already in the Amazon marketplace, so we cannot sell it as a distribution partner. For example, we cannot take more than that margin of what they offer in the marketplace. Whatever the end user is paying, it is definitely worth it and it is not that high."
"If a user only wants protection for email, then the price of the product is okay, but if they opt for the collaboration options offered by the product, then it becomes a little expensive."
"The pricing compared to the value Perception Point brings is super-competitive. They're not the cheapest in the market, but the value and the quality of the product are superior to anything else in the market, so we don't mind paying more for it."
"They are not the most expensive vendor. There are much more expensive vendors. They are not cheap, but they are not the most expensive. They are somewhere in the middle."
"Pricing is lower in comparison to Proofpoint."
"The pricing is not cheap, but I can see the value. In security, if you are trying to save by giving up quality, that's a very bad decision."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
11%
Outsourcing Company
8%
Comms Service Provider
8%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Arkose?
Earlier, fraud management used to cost us around 15 million dollars per annum. After using Arkose Labs for fraud control, it helped us save around 9 million dollars. The cost is now 6 million dolla...
What needs improvement with Arkose?
Arkose can be improved in several ways. Integration complexity requires alignment with healthcare IT systems, which is an area where Arkose is currently lagging. There is a need to balance security...
What is your primary use case for Arkose?
I have been using Arkose for the last four years. Arkose is a fraud prevention and trust management platform that helps different sectors in the healthcare industry, including healthcare providers,...
What is your experience regarding pricing and costs for Perception Point Advanced Email Security?
In Brazil, the dollar price affects the cost. Perception Point Advanced Email Security is about 50 percent less expensive.
What needs improvement with Perception Point Advanced Email Security?
The primary area for improvement in Perception Point Advanced Email Security is the need for more integrations with XDR solutions. Currently, XDR integration exists with Symantec and CrowdStrike, b...
What is your primary use case for Perception Point Advanced Email Security?
Perception Point Advanced Email Security specializes in email security, though it includes different products like collaboration security and browser security. Customers are looking for these addit...
 

Also Known As

Arkose Email Intelligence, Arkose Bot Manager
No data available
 

Overview

Find out what your peers are saying about Arkose vs. Perception Point Advanced Email Security and other solutions. Updated: July 2026.
909,725 professionals have used our research since 2012.