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ArcSight Logger vs Groundcover Observability Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
33rd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Groundcover Observability P...
Ranking in Log Management
41st
Average Rating
8.0
Reviews Sentiment
5.4
Number of Reviews
3
Ranking in other categories
Application Performance Monitoring (APM) and Observability (47th), AI Observability (25th)
 

Mindshare comparison

As of August 2026, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, up from 0.7% compared to the previous year. The mindshare of Groundcover Observability Platform is 0.4%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
ArcSight Logger0.9%
Groundcover Observability Platform0.4%
Other98.7%
Log Management
 

Featured Reviews

MA
Sr. Cybersecurity Consultant IT/OT at EJADA
Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs
ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.
EO
Software Engineer at FairMoney
Centralized observability has improved transaction monitoring and now reduces errors through faster troubleshooting
Groundcover Observability Platform is already very vast, and improving it requires proper training for even a software developer to be able to use it. A person in tech needs training to navigate the system. The UI is better, but it can be improved to include a more intuitive design that easily explains itself to users so that navigation is simpler. Many features are hidden, and you need someone who is experienced with the platform to direct you on how to view certain information or complete specific tasks and walk you through the process. It would be better if Groundcover focused more on simplifying the user interface and improving human-computer interactions of the dashboard to make it so easy for a new developer or specialist to navigate and get what they need quickly. Querying data from Groundcover is not easy if you do not have specific information. You cannot perform a wildcard search in the text box. If you go to the log and enter an error message, it will not bring any results for you. You must first specify the workload or pods you are looking for, then enter the error. You need to add tags and put in your strings to be able to search for your particular logs or errors. If you just put a wildcard search in the text box, it will not work and will appear as if there are no logs that relate to that search, when in reality the logs exist. Making it easier for developers, users, and specialists using Groundcover to navigate and get what they need without the help of an experienced person walking them through is very important. This improvement is not about functionality but more about making navigation easier.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"The ESM use cases are the most valuable; it enables us to use the big data collection inside our company, and we are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."
"I think where Logger shines is usability."
"The solution is scalable, and we have approximately 6,000 machines sending logs."
"It is one of the best products available in the market."
"The technical support team is good...It is a scalable solution."
"The solution provides information about the risk factors."
"It's a robust, mature product and you can do some really complex operations and analytics."
"Groundcover Observability Platform has impacted my organization positively as it is the primary way we use observability in our company, so it has a significant impact."
"Troubleshooting is very fast compared to manual investigation or using the other forms of logging that we used to have, and downtime and errors have decreased because we are able to see our performance and workload pods performing better, increase CPU and memory resources as soon as usage goes above the threshold, and make our application more scalable and improve performance metrics, reducing the number of errors in the application by at least 70%."
"Groundcover Observability Platform scales effectively with our organization's growth as we add new environments and everything works great, and the migration from our old product went very smoothly, allowing us to deprecate it rather quickly."
"We switched to Groundcover Observability Platform primarily because of the difficult query syntax in our previous solution, and we chose Groundcover for their business model as they don't charge based on log storage, they provide the infrastructure, and from a security perspective, the data stays in-house, which wasn't the case with our previous tool."
 

Cons

"I would like to see better scheduling in the next release of this solution."
"We find that the search and access functionality is quite slow."
"I had some latency issues for two months. I had to increase our storage capacity significantly to reduce the latency."
"The original Connector Appliance peaked its events-per-second limit much sooner than anticipated and required us to purchase another, and significantly larger, appliance."
"They are migrating to Splunk because ArcSight Logger doesn't have those features for user or customer behavior analysis."
"It would be better if the product is cheaper."
"The initial setup was a little bit complex."
"Clicking on a log source on the main page should not pull all stored logs as this is too slow and way excessive."
"I would assess the stability and reliability of Groundcover Observability Platform as an eight out of ten; while I haven't experienced issues personally, I am aware they occasionally encounter some challenges."
"I think it would be beneficial to see the body and content of API calls in the traces as a possible improvement."
"Querying data from Groundcover is not easy if you do not have specific information."
 

Pricing and Cost Advice

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"ArcSight is an expensive solution."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"The pricing is quite harsh."
"I would rate the product a seven out of ten since it's an enterprise product."
"We have a lifetime license, so we don't pay a monthly fee."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
10%
Outsourcing Company
10%
Financial Services Firm
8%
Comms Service Provider
8%
Construction Company
37%
Financial Services Firm
9%
Recreational Facilities/Services Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise17
No data available
 

Questions from the Community

What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What is your primary use case for ArcSight Logger?
We do work for multiple SIEM solutions such as Splunk, QRadar, LogRhythm. My team and I mostly work on ArcSight Logger and Splunk because we are dealing with projects related to these solutions. We...
What advice do you have for others considering ArcSight Logger?
As a department head, my staff uses my credentials and contacts everywhere. Only ArcSight Logger with Splunk was implemented in Aramco, not in other organizations. I rate ArcSight Logger 8 out of 10.
What needs improvement with Groundcover Observability Platform?
Groundcover Observability Platform is already very vast, and improving it requires proper training for even a software developer to be able to use it. A person in tech needs training to navigate th...
What is your primary use case for Groundcover Observability Platform?
My main use case for Groundcover Observability Platform is for application logs, insights, workload observability, and visibility.
What advice do you have for others considering Groundcover Observability Platform?
Groundcover Observability Platform is a good platform and very good to use. I would rate this review as highly positive.
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Information Not Available
Find out what your peers are saying about ArcSight Logger vs. Groundcover Observability Platform and other solutions. Updated: July 2026.
909,948 professionals have used our research since 2012.