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ArcSight Logger vs Chronosphere comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
33rd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Chronosphere
Ranking in Log Management
35th
Average Rating
8.6
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
Application Performance Monitoring (APM) and Observability (35th), AIOps (20th)
 

Mindshare comparison

As of August 2026, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, up from 0.7% compared to the previous year. The mindshare of Chronosphere is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
ArcSight Logger0.9%
Chronosphere0.8%
Other98.3%
Log Management
 

Featured Reviews

MA
Sr. Cybersecurity Consultant IT/OT at EJADA
Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs
ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.
Karthik Doreswamy - PeerSpot reviewer
Dev Ops Engineer at a tech services company with 11-50 employees
Centralized monitoring has unified alerts and dashboards for critical cloud applications
We can improve a bit of UI aspects. The UI could be made more user friendly. Sometimes when identifying the specific logs patterns and identifying what metrics and what logs are coming in, going to a specific log explorer and finding it there is a little difficult. It would be very useful if we could group according to projects and have that UI a little more user friendly. The user interface part was a bit confusing in the beginning. To make it better, I believe we would need some more open sourced or freely available courses on Chronosphere which would help us understand the platform a bit more. The team provides detailed walkthroughs whenever you get into that. However, it would be better if we could have proper video sessions or documentation which would help us understand the tool a bit more.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution provides information about the risk factors."
"We have a trigger. So, Logger automatically blocks these IP addresses. We could have Logger put them on a blacklist."
"The functionalities of this particular server is absolutely phenomenal."
"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
"It's a robust, mature product and you can do some really complex operations and analytics."
"ArcSight has improved incident response from days to minutes."
"The technical support team is good...It is a scalable solution."
"We haven't had any crashes or bugs. It is stable."
"Integrating Chronosphere was pretty much easy coming from an open source tool and it helped us to streamline our monitoring and alerting setup across our organization, which directly impacted on the streamlining of the process as well as reducing errors and also keeping our environment uptime to a greater extent by those alerts and quick responses."
"The alerting features are good"
 

Cons

"They should enhance and improve everything related to the graphical user interface."
"Apart from that, it's a very complex tool and is not easy to implement and maintain."
"The original Connector Appliance peaked its events-per-second limit much sooner than anticipated and required us to purchase another, and significantly larger, appliance."
"The graphics and dashboard could be improved."
"In the next release, I want to see more intelligence."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"The initial setup was a bit complicated to follow since there are many different components present within it."
"The only drawback is that without ESM, you are limited."
"Sometimes when identifying the specific logs patterns and identifying what metrics and what logs are coming in, going to a specific log explorer and finding it there is a little difficult."
"It's not easy for everyone."
 

Pricing and Cost Advice

"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"The pricing is quite harsh."
"ArcSight is an expensive solution."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"I would rate the product a seven out of ten since it's an enterprise product."
"We have a lifetime license, so we don't pay a monthly fee."
Information not available
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Top Industries

By visitors reading reviews
Construction Company
10%
Outsourcing Company
10%
Financial Services Firm
8%
Comms Service Provider
8%
Transportation Company
13%
Construction Company
13%
Financial Services Firm
10%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise17
No data available
 

Questions from the Community

What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What is your primary use case for ArcSight Logger?
We do work for multiple SIEM solutions such as Splunk, QRadar, LogRhythm. My team and I mostly work on ArcSight Logger and Splunk because we are dealing with projects related to these solutions. We...
What advice do you have for others considering ArcSight Logger?
As a department head, my staff uses my credentials and contacts everywhere. Only ArcSight Logger with Splunk was implemented in Aramco, not in other organizations. I rate ArcSight Logger 8 out of 10.
What needs improvement with Chronosphere?
We can improve a bit of UI aspects. The UI could be made more user friendly. Sometimes when identifying the specific logs patterns and identifying what metrics and what logs are coming in, going to...
What is your primary use case for Chronosphere?
Our main use case was to monitor an entire infrastructure as well as the application tech stack which we were having in a cloud environment. We had application telemetry as well, like monitoring tr...
What advice do you have for others considering Chronosphere?
If you want to monitor pipelines and use something like Kafka or any streaming platform, Chronosphere is the best option for monitoring pipelines with real-time alerts. It is loosely coupled with y...
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Information Not Available
Find out what your peers are saying about ArcSight Logger vs. Chronosphere and other solutions. Updated: July 2026.
909,948 professionals have used our research since 2012.