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ArcSight Logger vs Chronosphere comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Logger
Ranking in Log Management
31st
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Chronosphere
Ranking in Log Management
33rd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
3
Ranking in other categories
Application Performance Monitoring (APM) and Observability (35th), AIOps (21st)
 

Mindshare comparison

As of October 2026, in the Log Management category, the mindshare of ArcSight Logger is 0.9%, up from 0.7% compared to the previous year. The mindshare of Chronosphere is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management Mindshare Distribution
ProductMindshare (%)
ArcSight Logger0.9%
Chronosphere0.8%
Other98.3%
Log Management
 

Featured Reviews

MA
Sr. Cybersecurity Consultant IT/OT at EJADA
Compliance and cost-effectiveness have improved while critical infrastructure security adapts to evolving needs
ArcSight Logger fulfills compliance requirements and passes audit requirements. It is one of the Aramco standards requirements and is recommended by Aramco for any implementation. Aramco, SABIC, water companies, and electricity companies are critical infrastructure with air-gapped networks. In an air-gapped network, there is no communication going out from that network area to the outside world, even to the corporate network. ArcSight Logger is installed on minimal resources with minimal requirements. There are not many upgrades or new features that come up frequently, though they do occur occasionally.
Karthik Doreswamy - PeerSpot reviewer
Dev Ops Engineer at a tech services company with 11-50 employees
Centralized monitoring has unified alerts and dashboards for critical cloud applications
We can improve a bit of UI aspects. The UI could be made more user friendly. Sometimes when identifying the specific logs patterns and identifying what metrics and what logs are coming in, going to a specific log explorer and finding it there is a little difficult. It would be very useful if we could group according to projects and have that UI a little more user friendly. The user interface part was a bit confusing in the beginning. To make it better, I believe we would need some more open sourced or freely available courses on Chronosphere which would help us understand the platform a bit more. The team provides detailed walkthroughs whenever you get into that. However, it would be better if we could have proper video sessions or documentation which would help us understand the tool a bit more.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to customize the solution in great detail is its most valuable features. We can customize the use cases and also have the ability to do scripting. We can personalize our dashboard as well. The scalability the solution offers is quite impressive."
"It is one of the best products available in the market."
"As the name suggests, it's a brilliant log collection tool, and it can handle hundreds of thousands of servers in a single shot to ingest the data."
"Our return on investment for implementing ArcSight Logger over the past 12 months has been positive."
"The most valuable feature is the search capability, which is simple to use."
"This is a solution that is straightforward and easy to use."
"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"The alerting features are good"
"Integrating Chronosphere was pretty much easy coming from an open source tool and it helped us to streamline our monitoring and alerting setup across our organization, which directly impacted on the streamlining of the process as well as reducing errors and also keeping our environment uptime to a greater extent by those alerts and quick responses."
"Chronosphere has impacted my organization positively as for starters, we brought down the cost drastically since we completely moved to Chronosphere."
 

Cons

"The console in older versions is not user-friendly."
"I would rate the technical support only 5 out of 10. The technical support is not satisfactory."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"The product's connectors should work better and the user manuals need an update."
"The speed of Logger indexing and searching for certain bugs for some queries that we provide could be improved. It can handle a huge number of logs but it can be improved."
"Scaling this product is painful."
"It is very expensive for what it delivers."
"Apart from that, it's a very complex tool and is not easy to implement and maintain."
"In logging, I would prefer if Chronosphere could do something in the way of a dictionary or a JSON lookup kind of logging, which would be much easier in terms of directly searching for a particular keyword rather than a string match."
"It's not easy for everyone."
"Sometimes when identifying the specific logs patterns and identifying what metrics and what logs are coming in, going to a specific log explorer and finding it there is a little difficult."
 

Pricing and Cost Advice

"ArcSight Logger is very expensive compared to their competitors, but when we talk to the customer and explain what the features are and how we can scale, they understand. Still, ArcSight is more expensive than the competition."
"The pricing is quite harsh."
"I rate the product’s pricing a seven out of ten, where one is inexpensive, and ten is expensive."
"ArcSight is an expensive solution."
"It's not cheap at all as it's a big product and has been in the market for quite some time now."
"Pricing is reasonable compared to similar tools on the market. They offer perpetual licenses."
"We have a lifetime license, so we don't pay a monthly fee."
"I would rate the product a seven out of ten since it's an enterprise product."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
14%
Construction Company
10%
Comms Service Provider
9%
Healthcare Company
8%
Construction Company
12%
Transportation Company
12%
Outsourcing Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise17
No data available
 

Questions from the Community

What needs improvement with ArcSight Logger?
This decision is made by higher management as they don't want to have multiple solutions for one solution. ArcSight Logger themselves don't provide good support, but companies such as ours provide ...
What is your primary use case for ArcSight Logger?
We do work for multiple SIEM solutions such as Splunk, QRadar, LogRhythm. My team and I mostly work on ArcSight Logger and Splunk because we are dealing with projects related to these solutions. We...
What advice do you have for others considering ArcSight Logger?
As a department head, my staff uses my credentials and contacts everywhere. Only ArcSight Logger with Splunk was implemented in Aramco, not in other organizations. I rate ArcSight Logger 8 out of 10.
What needs improvement with Chronosphere?
In logging, I would prefer if Chronosphere could do something in the way of a dictionary or a JSON lookup kind of logging, which would be much easier in terms of directly searching for a particular...
What is your primary use case for Chronosphere?
My main use case for Chronosphere is logging, metrics, traceability, and raising alerts. A specific example of how I use Chronosphere for logging metrics or raising alerts is that we had a free int...
What advice do you have for others considering Chronosphere?
My advice to others looking into using Chronosphere is to go ahead for it. I gave Chronosphere a rating of 8 out of 10.
 

Also Known As

Micro Focus Arcsight Logger, HPE Arcsight Logger
No data available
 

Overview

 

Sample Customers

China Merchants Bank, Bank AlJazira, Banca Intesa
Information Not Available
Find out what your peers are saying about ArcSight Logger vs. Chronosphere and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.