ArcSight Enterprise Security Manager (ESM) vs NetWitness Platform comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ArcSight Enterprise Security Manager (ESM) and NetWitness Platform based on real PeerSpot user reviews.

Find out in this report how the two Security Information and Event Management (SIEM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ArcSight Enterprise Security Manager (ESM) vs. NetWitness Platform Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The AI capability is one of the main features of the solution because I believe that in the market, there are few solutions that are providing security solutions based on AI and machine learning.""The most valuable feature is the UEBA. It's very easy for a security operations analyst. It has a one-touch analysis where you can search for a particular entity, and you can get a complete overview of that entity or user.""Free ingestion for Azure logs (with E5 licence)""Sentinel improved how we investigate incidents. We can create watchlists and update them to align with the latest threat intelligence. The information Microsoft provides enables us to understand thoroughly and improve as we go along. It allows us to provide monthly reports to our clients on their security posture.""The scalability is great. You can put unlimited logs in, as long as you can pay for it. There are commitment tiers, up to six terabytes per day, which is nowhere close to what any one of our customers is running.""The UI of Sentinel is very good and easy to use, even for beginners.""The Identity Behavior tab furnishes us with the entire history linked to each IP or domain that has either accessed or attempted to access our system.""The ability of all these solutions to work together natively is essential. We have an Azure subscription, including Log Analytics. This feature automatically acts as one of the security baselines and detects recommendations because it also integrates with Defender. We can pull the sysadmin logs from Azure. It's all seamless and native."

More Microsoft Sentinel Pros →

"The product is quite mature. It's been around for a long time.""It gives better overall visibility. Before, we didn't have a unified system for managing security alerts. ArcSight introduced various alerts, giving us a better visibility of potential problems.""It has absolutely improved the efficiency of our security team. We use it internally as well. It is such a powerful tool that our internal security team became a customer of our ArcSight managed service.""It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment.""The tool is good for correlation and aggregation. We use it as a collection platform.""Very good real-time reporting with a good dashboard.""The stability of ArcSight Enterprise Security Manager is good.""When WannaCry attacks I can minimize the damage. My company had no protection at the time. We get alerts in ArcSight and then whenever a user got a copy of WannaCry and the WannaCry malware wants to connect to the mother ship, it alerts me in the ArcSight dashboard, and that helps us a lot. We then just go to the user and erase the malware."

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"The most valuable feature is the hunting ability to work in a CERT.""The most valuable feature is the security that it provides.""The product has a user-friendly interface and a valuable feature for threat intelligence integration.""Offers a good wireless feature.""The newer 11.5 version that my team is using has found it to have good mapping.""The software is scalable to whatever is required, and you can also put a lot of resources in the cloud.""Setting up NetWitness is straightforward. There are multiple connectors, including standard and specialized connectors. One purpose of the connectors is the enhanced capability integrate the custom applications. NetWitness comes with E6 appliances and application images that we use for the initial configurations and for the OS stack information. From there, you can consider the correlation rules, integrate the different log sources, and easily create correlation rules and backlog reports.""The development of use cases on the SSA console is quite user friendly. This means that the security analyst or the researcher does not have to learn another language."

More NetWitness Platform Pros →

Cons
"We do have in-built or out-of-the-box metrics that are shown on the dashboard, but it doesn't give the kind of metrics that we need from our environment whereby we need to check the meantime to detect and meantime to resolve an incident. I have to do it manually. I have to pull all the logs or all the alerts that are fed into Sentinel over a certain period. We do this on a monthly basis, so I go into Microsoft Sentinel and pull all the alerts or incidents we closed over a period of thirty days.""If I can use Sentinel offline at home and use it on a local network, it would be great. I'm not sure if I can use Sentinel offline versus the tools I have.""The solution should allow for a streamlined CI/CD procedure.""They only classify alerts into three categories: high, medium, and low. So, from the user's point of view, having another critical category would be awesome.""Microsoft Defender has a built-in threat expert option that enables you to contact an expert. That feature isn't available in Sentinel because it's a huge product that integrates all the technologies. I would like Microsoft to add the threat expert option so we can contact them. There are a few other features, like threat assessment that the PG team is working on. I expect them to release this feature in the next quarter.""While I appreciate the UI itself and the vast amount of information available on the platform, I'm finding the overall user experience to be frustrating due to frequent disconnections and the requirement to repeatedly re-authenticate.""It has been a challenge with Azure Sentinel to onboard the Syslog server from FortiGate. Azure Sentinel can work better on that shift between the Syslog server and a firewall.""Sentinel should be improved with more connectors. At the moment, it only covers a few vendors. If I remember correctly, only 100 products are supported natively in Sentinel, although you can connect them with syslog. But Microsoft should increase the number of native connectors to get logs into Sentinel."

More Microsoft Sentinel Cons →

"The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible.""What could be improved in ArcSight Enterprise Security Manager (ESM) is its analytics feature. That feature should be more powerful and have more correlation in terms of AI/ML, though MicroFocus has done a good job in adding analytics to ArcSight Enterprise Security Manager (ESM) which has become a big draw to customers. What I'd like to see in the next release of the solution is the addition of AI/ML features.""The way that scaling is set up isn't very cost-effective.""ArcSight ESM's UI is a little cumbersome and complex, especially for first-time and occasional users using the console manager.""Sometimes, it takes ages to get an issue resolved. I have ArcSight experience, so I normally try to fix things on my own or find a workaround, but it's tough to get support when I need it.""The correlation engine effectively connects different events, significantly improving our detection reach. However, limitations exist with non-default alerts, where additional costs arise for integration.""The product should include a lot more predefined scenarios so the adopted company will have knowledge and a broader skill set in security and network.""The initial setup is very complex. We had to architect a deployment which allowed us to incorporate an ever growing number of customers into our hosted instance of ArcSight."

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"Lots of competing products have vulnerability protection built into their products, and this solution would be improved by including that support.""I'd like to see improvement in its ease of use. It's basically unusable. It's overly complex.""If we have the ability to run a dynamic analysis through malware in the same suite, it would be great to have a sandbox solution to analyze malware through dynamic analysis.""We have encountered issues with unresolved crashes.""It is not so easy to customize this product.""The system looks like it is a mix of a bunch of different systems, and nothing looked like it was quite together.""They should implement algorithms to digest that data and produce additional, more advanced reporting, alerting and support of internal security teams.""There are instances where you try to run the reports and then it does not give you the desired outcome."

More NetWitness Platform Cons →

Pricing and Cost Advice
  • "It comes with a Microsoft subscription which the customer has, so they don't have to invest somewhere else."
  • "It is a consumption-based license model. bands at 100, 200, 400 GB per day etc. Azure Sentinel Pricing | Microsoft Azure"
  • "Good monthly operational cost model for the detection and response outcomes delivered, M365 logs don't count toward the limits which is a good benefit."
  • "I have had mixed feedback. At one point, I heard a client say that it sometimes seems more expensive. Most of the clients are on Office 365 or M365, and they are forced to take Azure SIEM because of the integration."
  • "It is kind of like a sliding scale. There are different tiers of pricing that go from $100 per day up to $3,500 per day. So, it just kind of depends on how much data is being stored. There can be additional costs to the standard license other than the additional data. It just kind of depends on what other services you're spinning up in Azure, or if you're using something like Azure log analytics."
  • "I am just paying for the log space with Azure Sentinel. It costs us about $2,000 a month. Most of the logs are free. We are only paying money for Azure Firewall logs because email logs or Azure AD logs are free to use for us."
  • "Sentinel is a bit expensive. If you can figure a way of configuring it to meet your needs, then you can find a way around the cost."
  • "Azure Sentinel is very costly, or at least it appears to be very costly. The costs vary based on your ingestion and your retention charges."
  • More Microsoft Sentinel Pricing and Cost Advice →

  • "HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
  • "ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
  • "Aggregation can help a lot in pushing down licensing costs."
  • "​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
  • "Thanks to Micro Focus's licensing model, as an MSSP, we are able to see a complete return on our investment almost immediately."
  • "Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
  • "The pricing is great compared to others."
  • "The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
  • More ArcSight Enterprise Security Manager (ESM) Pricing and Cost Advice →

  • "It’s cheaper to run virtual machines in a VMware environment."
  • "The new pricing and licensing mechanisms are fair. I would advise always to get the full solution (i.e., not only Logs)."
  • "It is cheap."
  • "The licenses are good but the cost is very expensive."
  • "This is a pricey solution; it's not cheap."
  • "We have a perpetual license, so the total cost of ownership is not very expensive. It's a good investment."
  • "Many clients are not able to purchase the packet capability because there is a huge amount of data, and the cost depends on the number of EPS (Events per second), as well as the number of gigabytes of data per day."
  • "Our license is for one year."
  • More NetWitness Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel and… more »
    Top Answer:It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for… more »
    Top Answer:We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is… more »
    Top Answer:In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was… more »
    Top Answer:It gives better overall visibility. Before, we didn't have a unified system for managing security alerts. ArcSight… more »
    Top Answer:The pricing model is expensive compared to open-source alternatives, especially as your needs grow.
    Top Answer:The product has a user-friendly interface and a valuable feature for threat intelligence integration.
    Top Answer:The product is expensive. I rate its pricing a seven out of ten.
    Top Answer:It is quite tedious to make changes in the playbooks. There could be an option to integrate or adapt AI and machine… more »
    Comparisons
    Also Known As
    Azure Sentinel
    Micro Focus ArcSight, HPE ArcSight, ArcSight
    RSA Security Analytics
    Learn More
    NetWitness
    Video Not Available
    Overview

    Microsoft Sentinel is a scalable, cloud-native, security information event management (SIEM) and security orchestration automated response (SOAR) solution that lets you see and stop threats before they cause harm. Microsoft Sentinel delivers intelligent security analytics and threat intelligence across the enterprise, providing a single solution for alert detection, threat visibility, proactive hunting, and threat response. Eliminate security infrastructure setup and maintenance, and elastically scale to meet your security needs—while reducing IT costs. With Microsoft Sentinel, you can:

    - Collect data at cloud scale—across all users, devices, applications, and infrastructure, both on-premises and in multiple clouds

    - Detect previously uncovered threats and minimize false positives using analytics and unparalleled threat intelligence from Microsoft

    - Investigate threats with AI and hunt suspicious activities at scale, tapping into decades of cybersecurity work at Microsoft

    - Respond to incidents rapidly with built-in orchestration and automation of common tasks

    To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

    ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.

    ArcSight Enterprise Security Manager (ESM) Features

    • Real-time threat detection
    • Visualization and reporting capabilities
    • Patented log management
    • Personalized dashboards
    • Scalable event monitoring
    • Seamless integration with your existing SOC tools
    • Behavior profiling
    • Data and user monitoring
    • Application monitoring
    • Analytics
    • Deployment/support simplicity

    ArcSight Enterprise Security Manager (ESM) Benefits

    Some of the benefits of using ESM include:

    • Real-time information: ArcSight ESM can correlate data from any source in real-time to detect incidents before they become a breach.
    • Compliance: Optional compliance packs enable packaged reports for PCI, SOX, and IT Governance.
    • Security analytics: With ArcSight ESM, you can build and maintain a security operation center (SOC) through big data security analytics.
    • Integration: ArcSight ESM allows you to integrate SOC with network operations, service desk, CMDB, business intelligence, Hadoop, email security, application security, threat feeds, and more. 
    • Speed: ArcSight ESM provides excellent speed of event collection with patented log management tools. 
    • Advanced detection: ArcSight ESM can detect unusual or unauthorized activities as they occur, preventing business disruptions. 
    • Decrease threat exposure: By implementing ArcSight ESM, you reduce threat exposure because the solution detects threats in real time.  
    • Operational efficiency: ArcSight ESM makes it possible for you to automate responses with ArcSight’s native SOAR, which saves your organization time, and therefore increases your operational efficiency.

    Reviews from Real Users

    Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.

    A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”

    A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.” 

    PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”

    A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."

    An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”

    NetWitness Platform is an evolved SIEM and threat detection and response solution that functions as a single, unified platform for ALL your security data. It features an advanced analyst workbench for triaging alerts and incidents, and it orchestrates security operations programs end to end. In short: NetWitness Platform is all you need to run an intelligent SOC.

    Sample Customers
    Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
    Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
    Los Angeles World Airports, Reply
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company11%
    Comms Service Provider8%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm10%
    Government9%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm33%
    Comms Service Provider19%
    Computer Software Company17%
    Marketing Services Firm5%
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company12%
    Manufacturing Company9%
    Government9%
    REVIEWERS
    Financial Services Firm24%
    Computer Software Company24%
    Comms Service Provider24%
    Manufacturing Company10%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company15%
    Government11%
    Insurance Company7%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise21%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise16%
    Large Enterprise60%
    REVIEWERS
    Small Business32%
    Midsize Enterprise14%
    Large Enterprise54%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business26%
    Midsize Enterprise17%
    Large Enterprise57%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise10%
    Large Enterprise68%
    Buyer's Guide
    ArcSight Enterprise Security Manager (ESM) vs. NetWitness Platform
    March 2024
    Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. NetWitness Platform and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    ArcSight Enterprise Security Manager (ESM) is ranked 11th in Security Information and Event Management (SIEM) with 23 reviews while NetWitness Platform is ranked 28th in Security Information and Event Management (SIEM) with 11 reviews. ArcSight Enterprise Security Manager (ESM) is rated 7.8, while NetWitness Platform is rated 7.4. The top reviewer of ArcSight Enterprise Security Manager (ESM) writes "A rock solid, stable solution with a nearly bulletproof correlation engine ". On the other hand, the top reviewer of NetWitness Platform writes "A solid SIEM solution that should improve technical support and online resources to be easier to use". ArcSight Enterprise Security Manager (ESM) is most compared with Splunk Enterprise Security, ArcSight Intelligence, Trellix ESM, IBM Security QRadar and Elastic Security, whereas NetWitness Platform is most compared with Splunk Enterprise Security, RSA enVision, IBM Security QRadar, Cisco Secure Network Analytics and Trellix Network Detection and Response. See our ArcSight Enterprise Security Manager (ESM) vs. NetWitness Platform report.

    See our list of best Security Information and Event Management (SIEM) vendors.

    We monitor all Security Information and Event Management (SIEM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.