Apptivo vs Bitrix24 comparison

Apptivo and Bitrix24 are both solutions in the CRM category. Apptivo is ranked #87, while Bitrix24 is ranked #20 with an average rating of 7.3. Apptivo holds a 0.4% mindshare in CRM, compared to Bitrix24’s 1.3% mindshare. Additionally, 100% of Apptivo users are willing to recommend the solution, compared to 90% of Bitrix24 users who would recommend it.

Apptivo

Read 1 Apptivo review

258 Views
258 Comparison Views

100% willing to recommend

Bitrix24

Read 20 Bitrix24 reviews

1,660 Views
979 Comparison Views

90% willing to recommend

Apptivo

Bitrix24

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Apptivo and Bitrix24 based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: September 2025).

Buyer's Guide

CRM

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Apptivo

Ranking in CRM

87th

Average Rating

9.0

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Business Management Software (16th)

Bitrix24

Ranking in CRM

20th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Project Management Software (16th), Enterprise Social Software (13th)

Mindshare comparison

As of October 2025, in the CRM category, the mindshare of Apptivo is 0.4%, up from 0.0% compared to the previous year. The mindshare of Bitrix24 is 1.3%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
Bitrix24	1.3%
Apptivo	0.4%
Other	98.3%

CRM

Featured Reviews

RaguramanVR

Managing Director at Syncro Design

User-friendly, customizable, and very affordable

Because of Apptivo's capabilities, lead conversion has happened very effectively. There is no spillage with lead tracking. We ensure that every lead is followed up. If any of those are not converted, we use the platform to engage with them again after about six months. We try to convert as many as possible, and that has been possible because of the CRM.

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Miguel Molano

Sales Manager at a comms service provider with 51-200 employees

Efficient contact management with enhanced automation and good reliability

We use Bitrix24 to store contact leads and opportunities. For opportunities, we manage the entire business case from early stages until it is won or lost. Additionally, we use many automations, particularly email automations The CRM enables us to manage our job efficiently, offering…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's very customizable and very friendly. I could tailor it to my business."

"The CRM and collaboration tools are well-designed for our purposes. Your projects can be based on tasks, CRM, or opportunities. The task-based features are the most valuable for us right now."

"The most valuable features are data entry, the pipeline view with filters, and the automation capabilities."

"The technical support was intuitive and had good documentation."

"We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking."

"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."

"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."

"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."

"The product is user-friendly."

More Bitrix24 pros

Cons

"Its integrations could be better. The UI/UX could also be better, but that is not essential for us."

"We need full ERP integration to take all our processes in one platform."

"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."

"Bitrix24’s interface needs to be improved."

"Our financial department does not use Bitrix24 because it's not good for the sort of work they do. So, once we create an invoice in Bitrix24, we sent it to the client and the financial department and they enter it separately into their system. This is not great for us since we can't track what happens after a sale."

"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."

"The solution's open channel and contact center could be improved."

"In my opinion, everything needs improvement. It all starts with the user experience. It's extremely difficult to use, it's always lagging, It doesn't look particularly appealing, in terms of how it looks, and it is extremely difficult to locate the stages."

"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."

More Bitrix24 cons

Pricing and Cost Advice

"It's very affordable. As a small business, it's very affordable for me. They're giving it to us at $10 a user, which is very comfortable. I would rate it a 10 out of 10 in terms of price. If we wanted to get some implementation and support from them, they had some pricing, but we didn't want that. We said that we'll set it up ourselves."

"Bitrix24 used to be cheaper, but now it's getting expensive."

"The solution's pricing is quite average and not expensive."

"We were using the free version which was really limited in terms of functionality."

"Bitrix24 offers an open-source option for small companies, but you can order a bigger range of services on a monthly or yearly contract."

"Licenses are cheap compared to other solutions."

"The pricing for this program is reasonable."

"I use the free version. I sense that my company will need a license for the solution in a few months to use some features like lead management."

"Bitrix24 is a cheap tool. I think our costs are somewhere between $1,000 and $5,000 per month. There are no additional costs with it. We did put in some hours to clean up some project-related stuff in it, but it was not much."

More Bitrix24 pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

21%

Comms Service Provider

11%

Retailer

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	2

Questions from the Community

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What do you like most about Bitrix24?

We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.

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What is your experience regarding pricing and costs for Bitrix24?

The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.

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What needs improvement with Bitrix24?

We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.

See all answers

Comparisons

No data available

Odoo vs Bitrix24

Compared 16% of the time

ClickUp vs Bitrix24

Compared 9% of the time

monday.com vs Bitrix24

Compared 8% of the time

ELMA 365 vs Bitrix24

Compared 7% of the time

Microsoft Dynamics CRM vs Bitrix24

Compared 6% of the time

More Bitrix24 Competitors

Product Reports

Buyer's Guide

CRM

September 2025

Download Apptivo product report

Buyer's Guide

Bitrix24

October 2025

Download Bitrix24 product report

Overview

A simple online CRM system to store contacts, reminders, files, and communication history. If your business grows and you need more apps, feel free to add them from the App Store at anytime.

Apptivo

Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

Bitrix24

Sample Customers

Information Not Available

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation

Find out what your peers are saying about Microsoft, Salesforce, SAP and others in CRM. Updated: September 2025.

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