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Apptio Costing vs Umbrella comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Apptio Costing improves financial transparency, streamlines planning, enhances expense visibility, and reduces project forecasting time, aligning IT with business goals.
Sentiment score
4.3
Umbrella offers 231% ROI in three years, reducing security risks, costs, and downtime, despite high setup costs.
Making decisions behind tech investments is easier with the budgeting tool Apptio Costing provides.
Senior Software Engineer at Total Gas & Power Limited
Because we have detailed visibility and can monitor and report matters faster, we have seen a return on investment by 30%.
Founder at AppNomu SalesQ
I have seen a return on investment, as identifying ownership gaps in technology and applications has been easy while providing IT leaders with operational details tied to the financials, such as how much we are spending on projects versus what we think we are spending.
Team Lead at UST Global
The platform has helped reduce security risk by proactively blocking malicious websites, phishing attempts, and other threats at the DNS layer before they reach the end users.
System Administrator at Relay Human Cloud
We have seen a significant return on investment, which I mentioned earlier in the data.
Head Of Business Finance at Zensar Technologies
We have seen an approximate ROI of around 231% over three years.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
 

Customer Service

Sentiment score
8.4
Apptio Costing's customer service is praised for its 24/7 efficient support, quick issue resolution, and high user satisfaction scores.
Sentiment score
4.7
Umbrella's customer service is praised for prompt, effective support, quick issue resolution, and excellent accessibility for ongoing projects.
The customer support is professional and responsive
Project Manager at Flextronics
They are very responsive, respond to questions on time, and provide solutions.
Founder at AppNomu SalesQ
Customer support for Apptio Costing is very responsive to technical questions.
Open Source Engineer at ZuriChat
I can reach them anytime for any problem I am having in my environment, and they provide great support with minimum downtime for any problem I may have.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
Cisco Umbrella's customer support is very good, and the product itself is supported by strong customer service.
Cyber Security Engineer at CNS Engineering
I rate the customer support of Umbrella 10 out of 10.
Product Manager at Frontier Business systems
 

Scalability Issues

Sentiment score
7.9
Apptio Costing effectively scales with business growth, ensuring seamless expansion and efficient user load management without added costs.
Sentiment score
5.1
Umbrella's cloud service offers effortless scalability for organizations of any size, ensuring security and easy onboarding across all locations.
Apptio Costing's scalability is very good as it grows with my organization's needs.
Team Lead at UST Global
Apptio Costing is scalable; it grows with you when your product grows and they do not hike prices.
DevOps Engineer at ZuriChat
Apptio Costing is very scalable and grows with my organization's needs.
Project Manager at Flextronics
Since it is a cloud-delivered service, it can support a growing number of users, devices, and locations without requiring significant on-premises infrastructure.
Data Security Consultant at a tech vendor with 10,001+ employees
Umbrella has definitely handled our organizational growth perfectly.
Head Of Business Finance at Zensar Technologies
Umbrella's scalability is very much flexible as you just buy a license and you can scale as much as you want.
Product Manager at Frontier Business systems
 

Stability Issues

Sentiment score
8.8
Apptio Costing is praised for its stability and reliability, consistently operating smoothly with no downtime or interruptions.
Sentiment score
8.1
Umbrella provides reliable, scalable, and secure service with minimal downtime, despite occasional connectivity issues requiring application restarts.
Apptio Costing is stable; we have not seen any downtime.
Founder at AppNomu SalesQ
Apptio Costing is very stable, and I have not experienced any downtime or lagging.
Senior Software Engineer at Total Gas & Power Limited
Umbrella is definitely a scalable and stable solution.
Head Of Business Finance at Zensar Technologies
Umbrella has taken action by preventing and blocking access.
Specialty Cybersecurity at a tech vendor with 10,001+ employees
To my knowledge, everything went well when I was using that technology.
Field on-site engineer at a manufacturing company with 10,001+ employees
 

Room For Improvement

Apptio Costing needs better data input, enhanced integration, user-friendly UI, and improved API, multilingual support, and cloud tool compatibility.
Umbrella faces challenges with cost, integration, and features, requiring improved reporting, AI capabilities, and user interface enhancements.
It is worth mentioning that Apptio Costing does not have historical balance sheets.
Team Lead at UST Global
The user interface should be improved to be more user-friendly, easy to navigate, and customizable.
Project Manager at Flextronics
The UI should be more user-friendly and intuitive, as drilling down into budget line items in planning takes time and multiple clicks.
Senior Software Engineer at Total Gas & Power Limited
There is no downtime or challenges.
Head Of Business Finance at Zensar Technologies
Umbrella's strong DNS layer security helps block malware, phishing, ransomware, and malicious domains through centralized policy management.
System Administrator at Relay Human Cloud
If Cisco can enhance integration breadth and policy flexibility, it would alleviate frustrations for teams managing a hybrid multi-vendor environment.
Network Security Engineer at Syndicateinfo solution
 

Setup Cost

Enterprise users find Apptio Costing affordable and easy to set up, with a competitive cost structure and smooth procurement.
Umbrella offers competitive pricing and robust security features, though some users note tier-restricted features and remote reporting limitations.
I found it to be very cost-effective and easy to set up.
Project Manager at Flextronics
My experience with pricing, setup cost, and licensing for Apptio Costing was that everything was cost-effective and affordable.
Product Manager at Capgemini
I found the pricing to be more affordable, especially depending on the features that Apptio Costing provides.
Open Source Engineer at ZuriChat
The cost compared to other solutions is really cheap.
Head Of Business Finance at Zensar Technologies
Umbrella is a high-enterprise cost product, so one should look at their budget before implementing this solution.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
Although Umbrella may be priced higher, the security features, centralized management, threat protection, and ease of deployment provide good value for the investment.
System Administrator at Relay Human Cloud
 

Valuable Features

Apptio Costing improves financial transparency and decision-making with flexible budgeting, analytics, and seamless integration, enhancing productivity and cost efficiency.
Umbrella enhances security with AI-driven intelligence, reducing incidents and supporting hybrid workforces without VPNs through robust features.
Apptio Costing provides IT leaders with operational details tied to the financials, indicating how much we are spending on projects versus what we think we are spending.
Project Manager at Flextronics
Apptio Costing has impacted my organization positively because everything with Apptio Costing has been positive, and one thing is that it is very easy to use.
Senior Software Engineer at Total Gas & Power Limited
Planning, budget, and forecasting in Apptio Costing has made the biggest difference for my team, as it helps with annual budgeting, monthly forecasting, and capital project tracking.
Product Manager at Capgemini
Umbrella has positively impacted my organization by allowing our IT team to know that our users and our remote locations are having safe traffic.
Managing Director
I am able to achieve almost net zero incidents.
Product Manager at Frontier Business systems
The platform effectively leverages threat intelligence and automated analysis to identify and block malicious domains, phishing attempts, and emergency cyber threats.
System Administrator at Relay Human Cloud
 

Categories and Ranking

Apptio Costing
Ranking in Cloud Cost Management
17th
Average Rating
8.8
Reviews Sentiment
7.6
Number of Reviews
8
Ranking in other categories
No ranking in other categories
Umbrella
Ranking in Cloud Cost Management
5th
Average Rating
8.4
Reviews Sentiment
5.1
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Cloud Cost Management category, the mindshare of Apptio Costing is 1.1%, down from 2.6% compared to the previous year. The mindshare of Umbrella is 0.8%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Cost Management Mindshare Distribution
ProductMindshare (%)
Umbrella0.8%
Apptio Costing1.1%
Other98.1%
Cloud Cost Management
 

Featured Reviews

Newalo Lewis - PeerSpot reviewer
Team Lead at UST Global
Cost transparency has transformed IT budgeting and now supports confident, data‑driven decisions
The best features that Apptio Costing offers include reducing the total cost of ownership associated with large applications in any organization while providing a business-centric view of technology with insights that help our IT organization unlock and shift resources. It understands any business unit expense from the app, product, or service down to the general ledger and allocates costs based on consumption metrics, enabling precise resource allocation and budget optimization. All the features of Apptio Costing are great and helpful, as it helps organizations classify, categorize, and consolidate IT spend, ensuring investments are directed to the highest value-add opportunities. In addition to the features, cost recovery, where Apptio Costing determines the proper billing amount from each business unit using business rules, and unit rate billing, where it exposes the drivers business units can use to mitigate cost and reinvest in high-value IT activities, also stand out.
Srivathsanr R. - PeerSpot reviewer
Head Of Business Finance at Zensar Technologies
Gained clearer financial governance and have improved cloud cost visibility and forecasting
I do not feel that anything needs to be changed. Umbrella is solving the purpose and is on point. The UI is intuitive and user-friendly. The learning curve is very easy. The features provided are on point. There is no downtime or challenges, and it is easy to learn and easy to use. In total, I do not feel that improvement is needed as per our organizational use case. Maybe for other organizations, they might have some suggestions, but for our organization specifically, I do not feel that they are lacking somewhere. It is already providing us the best thing. Almost everything is working as we expect. Small things we do not always point out. I feel that it works well and we do not have such problems with them specifically.
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Top Industries

By visitors reading reviews
Insurance Company
61%
Construction Company
12%
Financial Services Firm
7%
Manufacturing Company
3%
Computer Software Company
15%
Outsourcing Company
11%
Construction Company
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Large Enterprise13
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise14
 

Questions from the Community

What is your experience regarding pricing and costs for Apptio Costing?
The experience with pricing, setup cost, and licensing was straightforward, and I found the pricing to be more affordable, especially depending on the features that Apptio Costing provides.
What needs improvement with Apptio Costing?
I think Apptio Costing can be improved in a few areas; the first one is the analysis because it takes a lot of time to automate and ingest what we call the financial and operational projections, an...
What is your primary use case for Apptio Costing?
I use Apptio Costing in two different ways: one, to optimize the costs of cloud tools like AWS, Microsoft Azure, and Google Cloud; and then alongside, I also use the solution to understand what is ...
What is your experience regarding pricing and costs for Umbrella?
The cost aspect is not something I focus on because security is something that cannot be equated to money when it comes to security. Time saved is significant. With a firewall, the slowness of site...
What needs improvement with Umbrella?
To improve Umbrella, I think that every application needs ongoing improvements over time because technology continuously updates; sometimes, Umbrella disconnects automatically without any notificat...
What is your primary use case for Umbrella?
My main use case for Umbrella is for VPN purposes, and we are also using Cisco Meraki for our network. One specific example of how I use Umbrella for VPN purposes in my daily work is that we have r...
 

Also Known As

Apptio Costing and Planing
Anodot
 

Overview

 

Sample Customers

Information Not Available
Rubicon, Microsoft, Credit Karma, LivePerson, AOL, Vroom, Outfit7, Telit, NetSeer, Wix, Inneractive, EyeView, Etoro
Find out what your peers are saying about Apptio Costing vs. Umbrella and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.