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Apptio Costing vs Umbrella comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Apptio Costing boosts ROI through cloud cost management, automation, improved transparency, and stronger IT-finance-business relationships for efficiency.
Sentiment score
6.6
Umbrella yields a 231% ROI over three years, benefiting business, finance, and engineering teams despite high setup costs.
Making decisions behind tech investments is easier with the budgeting tool Apptio Costing provides.
Senior Software Engineer at Total Gas & Power Limited
I have seen a return on investment, as identifying ownership gaps in technology and applications has been easy while providing IT leaders with operational details tied to the financials, such as how much we are spending on projects versus what we think we are spending.
Team Lead at UST Global
I have seen a return on investment with Apptio Costing, as it provides a seamless way of managing our cloud costs, and having all data organized in one place facilitates significant financial transparency and planning.
Project Manager at Flextronics
We have seen a significant return on investment, which I mentioned earlier in the data.
Head Of Business Finance at Zensar Technologies
We have seen an approximate ROI of around 231% over three years.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
Setup was an expensive product to deploy, but worth it.
Managing Director
 

Customer Service

Sentiment score
8.3
Apptio Costing's customer service is responsive and professional, offering 24/7 support, quick issue resolution, and enhances user ideas.
Sentiment score
6.9
Cisco's customer support is highly rated for its quick issue resolution, effectiveness, and ensuring minimal downtime for users.
The customer support is professional and responsive
Project Manager at Flextronics
The customer support for Apptio Costing is very great as they are supportive and responsive 24/7.
Team Lead at UST Global
The customer support is very responsive and helpful.
Senior Software Engineer at Total Gas & Power Limited
I can reach them anytime for any problem I am having in my environment, and they provide great support with minimum downtime for any problem I may have.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
They resolved the concern within an hour.
Head Of Business Finance at Zensar Technologies
 

Scalability Issues

Sentiment score
7.6
Apptio Costing is praised for its scalability, effectively supporting organizational growth and evolving financial management needs.
Sentiment score
7.3
Umbrella effectively scales across organizations, handling increased demand smoothly, ensuring robust adaptability and confidence in user expansion.
Apptio Costing's scalability is very good as it grows with my organization's needs.
Team Lead at UST Global
Apptio Costing is very scalable and grows with my organization's needs.
Project Manager at Flextronics
Umbrella has definitely handled our organizational growth perfectly.
Head Of Business Finance at Zensar Technologies
Its scalability is good, as it was able to be scaled to our whole organization from the get-go.
Managing Director
Umbrella is a highly scalable product, as you can deploy as many agents as you want.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.7
Apptio Costing is highly reliable, consistently stable, with users praising its steady performance and meeting of expectations without downtime.
Sentiment score
8.3
Umbrella offers 100% availability and reliability, effectively managing permissions and connections with no downtime in support contexts.
Apptio Costing is very stable, and I have not experienced any downtime or lagging.
Senior Software Engineer at Total Gas & Power Limited
Umbrella is definitely a scalable and stable solution.
Head Of Business Finance at Zensar Technologies
To my knowledge, everything went well when I was using that technology.
Field on-site engineer at a manufacturing company with 10,001+ employees
 

Room For Improvement

Apptio Costing users seek more plans, better integrations, enhanced UI, improved BI reporting, and efficient IT ticket handling.
Umbrella's base package may be complex and costly, exposing lower-budget enterprises to DNS risks and requiring specialized deployment.
It is worth mentioning that Apptio Costing does not have historical balance sheets.
Team Lead at UST Global
The user interface should be improved to be more user-friendly, easy to navigate, and customizable.
Project Manager at Flextronics
The UI should be more user-friendly and intuitive, as drilling down into budget line items in planning takes time and multiple clicks.
Senior Software Engineer at Total Gas & Power Limited
There is no downtime or challenges.
Head Of Business Finance at Zensar Technologies
Umbrella can be improved with easier migration and easier deployment.
Managing Director
If they have a dedicated feature where, even after connecting to a VPN, the Umbrella roaming client should be online and it should be able to detect and follow whatever policy is applied, that would make for no confusion.
Senior Network & Security Engineer at a computer software company with 201-500 employees
 

Setup Cost

Apptio Costing is praised for its affordable pricing and efficient setup, offering a cost-effective solution for enterprises.
Umbrella offers transparent, straightforward procurement with clear setup, but remote reporting limitations and deployment challenges require consideration.
I found it to be very cost-effective and easy to set up.
Project Manager at Flextronics
My experience with pricing, setup cost, and licensing for Apptio Costing was that everything was cost-effective and affordable.
Product Manager at Capgemini
The price is relatively cost-effective, and I do not have a problem with that.
Team Lead at UST Global
The cost compared to other solutions is really cheap.
Head Of Business Finance at Zensar Technologies
Umbrella is a high-enterprise cost product, so one should look at their budget before implementing this solution.
Soc For Ddi at a tech consulting company with 1,001-5,000 employees
On a scale of one to ten, I would rate Umbrella an eight because the deployment and the ease of use can always be improved, but the actual product itself is pretty well done.
Managing Director
 

Valuable Features

Apptio Costing streamlines expense tracking, integrates data, enhances budgeting, improves decision-making, and supports customizable, user-friendly financial planning tools.
Umbrella uses Cisco Talos for threat intelligence, providing robust security with DNS filtering and SaaS features for safe browsing.
Apptio Costing provides IT leaders with operational details tied to the financials, indicating how much we are spending on projects versus what we think we are spending.
Project Manager at Flextronics
Apptio Costing has impacted my organization positively because everything with Apptio Costing has been positive, and one thing is that it is very easy to use.
Senior Software Engineer at Total Gas & Power Limited
Planning, budget, and forecasting in Apptio Costing has made the biggest difference for my team, as it helps with annual budgeting, monthly forecasting, and capital project tracking.
Product Manager at Capgemini
Umbrella has positively impacted my organization by allowing our IT team to know that our users and our remote locations are having safe traffic.
Managing Director
The most important aspect for me is FinOps and cost allocation, which helps us track spends by business unit, customers, features, or Kubernetes namespace, which helps us save on costs and generate revenue metrics for accountability and transparency.
Head Of Business Finance at Zensar Technologies
The best features Umbrella offers are web DNS filtering, website filtering, and it has better insight and visibility of what applications users are working on.
Senior Network & Security Engineer at a computer software company with 201-500 employees
 

Categories and Ranking

Apptio Costing
Ranking in Cloud Cost Management
20th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Umbrella
Ranking in Cloud Cost Management
28th
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Cloud Cost Management category, the mindshare of Apptio Costing is 1.0%, down from 2.6% compared to the previous year. The mindshare of Umbrella is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Cost Management Mindshare Distribution
ProductMindshare (%)
Apptio Costing1.0%
Umbrella0.7%
Other98.3%
Cloud Cost Management
 

Featured Reviews

Newalo Lewis - PeerSpot reviewer
Team Lead at UST Global
Cost transparency has transformed IT budgeting and now supports confident, data‑driven decisions
The best features that Apptio Costing offers include reducing the total cost of ownership associated with large applications in any organization while providing a business-centric view of technology with insights that help our IT organization unlock and shift resources. It understands any business unit expense from the app, product, or service down to the general ledger and allocates costs based on consumption metrics, enabling precise resource allocation and budget optimization. All the features of Apptio Costing are great and helpful, as it helps organizations classify, categorize, and consolidate IT spend, ensuring investments are directed to the highest value-add opportunities. In addition to the features, cost recovery, where Apptio Costing determines the proper billing amount from each business unit using business rules, and unit rate billing, where it exposes the drivers business units can use to mitigate cost and reinvest in high-value IT activities, also stand out.
Srivathsanr R. - PeerSpot reviewer
Head Of Business Finance at Zensar Technologies
Gained clearer financial governance and have improved cloud cost visibility and forecasting
I do not feel that anything needs to be changed. Umbrella is solving the purpose and is on point. The UI is intuitive and user-friendly. The learning curve is very easy. The features provided are on point. There is no downtime or challenges, and it is easy to learn and easy to use. In total, I do not feel that improvement is needed as per our organizational use case. Maybe for other organizations, they might have some suggestions, but for our organization specifically, I do not feel that they are lacking somewhere. It is already providing us the best thing. Almost everything is working as we expect. Small things we do not always point out. I feel that it works well and we do not have such problems with them specifically.
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Top Industries

By visitors reading reviews
Insurance Company
66%
Construction Company
12%
Financial Services Firm
7%
Manufacturing Company
3%
Computer Software Company
17%
Construction Company
12%
Financial Services Firm
12%
Comms Service Provider
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise12
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Apptio Costing?
My experience with pricing, setup cost, and licensing for Apptio Costing was that everything was cost-effective and affordable.
What needs improvement with Apptio Costing?
Apptio Costing can be improved with more spend AI insights. The user interface of Apptio Costing should be more intuitive and easy to navigate for new users.
What is your primary use case for Apptio Costing?
Apptio Costing is one of the best and a game changer in IT financial analysis tools. In my organization, I use it for annual budgeting, monthly forecasting, and capital project tracking. I also use...
What is your experience regarding pricing and costs for Umbrella?
On a scale of one to ten, I would rate Umbrella an eight because the deployment and the ease of use can always be improved, but the actual product itself is pretty well done.
What needs improvement with Umbrella?
Umbrella can be improved because whenever a VPN connection is established, Umbrella may or may not work properly, and in this case, we face a challenge. They have to improve this part. If they have...
What is your primary use case for Umbrella?
Umbrella is mainly used for DNS security, and since we are in a hybrid model, we use Umbrella to protect remote users from malicious websites and for web traffic control. Generally, Umbrella helps ...
 

Also Known As

Apptio Costing and Planing
Anodot
 

Overview

 

Sample Customers

Information Not Available
Rubicon, Microsoft, Credit Karma, LivePerson, AOL, Vroom, Outfit7, Telit, NetSeer, Wix, Inneractive, EyeView, Etoro
Find out what your peers are saying about IBM, Nutanix, Apptio and others in Cloud Cost Management. Updated: April 2026.
894,738 professionals have used our research since 2012.