Appian and Microsoft Azure App Service compete in the low-code development and PaaS categories respectively. Appian has the upper hand in rapid application development with low-code capabilities, while Azure excels in scalability and seamless integration.
Features: Appian offers rapid development with low-code, robust BPM and case management, and seamless integration features. Microsoft Azure App Service provides strong PaaS capabilities, ease of application deployment and management with Azure Web Apps, and flexible scalability through its serverless architecture.
Room for Improvement: Appian could enhance UI customization, integration with enterprise tools, and architectural flexibility. Azure App Service can improve network stability, outbound connectivity, and server performance, along with providing better pricing transparency and multi-language support.
Ease of Deployment and Customer Service: Appian supports multiple deployment environments but faces some complexity in deployment. Its customer service receives high ratings, though response times could improve. Azure App Service offers seamless integration with Microsoft tools for public cloud deployments but faces configuration challenges. Its customer service is considered average but technically responsive.
Pricing and ROI: Appian offers flexible pricing competitive against high-end competitors, showing significant ROI through rapid app development but can be expensive for smaller enterprises. Azure App Service offers tiered plans that are cost-effective for scalable workloads, though the pay-as-you-go model might be costly at higher tiers. Both provide significant ROI, requiring users to assess total costs against workloads.
They see return on investment in terms of cost savings, time savings, more efficient processes, and more efficient employees.
Appian is very efficient, allowing us to build a lot of applications within a financial year, making it cost-effective.
The technical support for Appian rates as 10 out of 10 because they have a great support team.
Their customer service is responsive, and the team is very prompt for support.
The technical support is generally good.
Microsoft provides support for a lot of add-on or customized integration requests.
Regions like Europe, the US, Canada, and India provide very good and immediate support.
On a scale of one to 10, Appian rates as a nine for scalability.
Initially, without much coding, I can easily handle five thousand records.
Appian is scalable, but it depends on how you build your applications.
It depends on how it has been designed and how it has been configured.
The stability of Appian would rate as nine, as it's a stable environment.
I find Microsoft Azure App Service to be quite stable.
It has room to improve for use cases where the users are public facing, where anonymous users could come to a site and run a business workflow or interact with some data.
I would like to see more enhancement in the user interface to allow more freedom in designing the sites and pages.
If there is a very complex process that includes a lot of data transitioning and memory-centric processes, it consumes a lot of memory.
Deploying Logic Apps in a private network environment becomes complicated due to the extensive white testing and configurations needed at the networking layer.
We will redefine our logic, and our development and infrastructure teams will discuss and improve the performance of requests and address time-consuming processes.
Microsoft's support and technical aspects like installation complexity could use enhancement.
On the pricier side, both Appian and Pega are enterprise-level solutions, placing them on the slightly higher side.
The pricing of Appian is based on the number of users and generally ranges from 70 to 100 USD per user per month.
The price of Appian, on a competitive landscape, is a little bit on the higher side for companies, rating maybe a 6.5.
Pricing is a concern.
It is an expensive product, primarily due to the licensing fees.
We provide solutions at the optimum minimum cost from start to peak load; the cost is not excessively high but is at a medium level for these solutions.
The zero-code integration feature is remarkable, allowing for ease of data transfer and workflow enhancement.
Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence.
I can create tables, perform database-related activities, and create multiple tables.
The best features of Microsoft Azure App Service are its capacity for scalability, security, and basic support functionalities.
The integration capabilities of Microsoft Azure App Service have greatly enhanced my ability to handle global web operations and support various functions, which were previously challenging without such integration.
The product is easy to maintain and deploy.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
Microsoft Azure App Service is an HTTP-based mobile application development platform and solution. It is designed to enable organizations to completely control their application development and hosting processes.
Microsoft Azure App Service Benefits
Some of the benefits that come from using Microsoft Azure App Service include:
Microsoft Azure App Service Features
Some of the many useful features Microsoft Azure App Service has to offer include:
When users choose to employ the Microsoft Azure App Service solution, they gain access to many different capabilities. These features include:
Reviews from Real Users
Microsoft Azure App Service’s versatility offers organizations that use it a great deal. It is a very complete, ready-to-use, out-of-the-box mobile development solution that gives users the capabilities that they need to design their mobile applications with the greatest level of ease. In addition, users can employ the cloud to scale operations so that their applications have the proper amount of space to run at the time that they need it.
Andriy L., the Azure practice leader at a computer software company, writes, “I like that it's a ready-to-use, out-of-the-box solution that provides all of the necessary functions for customers, such as codes that can be quickly switched from the production version, or test and DEV versions to production.”
Yasir M., a solution architect at Komatsu, writes, "The best feature is scalability, which allows you to target potential clients worldwide by connecting the application to a local server. This makes the application readily accessible, and the response time will be much better."
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