We performed a comparison between Appian and Microsoft Azure App Service based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Appian helps you do a lot of things. It's easy to configure and build an application platform, and it offers a lot of features that you find in an RPA solution. It's flexible so you can reuse it for a variety of use cases."
"The most valuable features are the low coding and low code data."
"The solution's most valuable features are the regular periodic and quarterly updates, they are very useful updates. They keep improving the solution more often, and that helps the platform or code always be up to date with the latest features."
"Appian is easy to install and set up, and it does not come out with your audit. It has accessible process orchestration and process management. With Appian, the time to market is much faster."
"It has created executable requirements and speeds up the SDLC process greatly."
"Low code development: Code can be developed pretty quickly which leads to less turnaround time for automation of business processes."
"Recently, we added Appian Process Mining, Appian Portals, and now Appian RPA."
"Technical support is quite responsive."
"The most valuable feature of Microsoft Azure App Service is customization. It provides the building block from its modularity. You can add what you need with the appropriate code."
"It allows you to host your App Service on Azure and provides the ability to bypass online."
"The feature I find most valuable is the 'Diagnose and Solve problem' function. This not only allows us to fix a problem, but also to generate analytics on why the issue occurred."
"It's very easy to use. That's one of the advantages for the business, that you don't need to struggle to configure your website and your app service. Microsoft made sure to make it stable and very easy to configure."
"App Service's best features are that it can be scaled easily and it includes Kudu."
"It is the best because it's easy to use, and there's a plan for every type of workload."
"One of our reasons to use the product is its cloud service. Our usage is mainly on the cloud and we like the benefits that we can get from the cloud. You can easily do the literal shift of your application easily. You can jump into the cloud very quickly."
"The primary and standout feature is ease of deployment."
"The ability of the interface to load automatic data is not great."
"There could be a scope of enhancement for capturing the variety of use cases."
"The solution needs more features. For example, a way to connect to our viewing database, to record, and more interface and component design."
"My only request is that they decrease the license costs."
"We have clients that want to use Office 365, Microsoft Analytics, and Power Apps. Appian just isn't the same as using something specifically designed to cater to the Microsoft Suite."
"Architecture of product and scalabiility issues."
"The solution could improve robotic process automation."
"The product’s pricing could be improved from the developers' perspective."
"App Service sometimes becomes very slow to respond, and it can be difficult to find the issue causing this."
"Extended uptime and improved speed would be beneficial for both development purposes and the free tier of the service. Currently, the uptime is limited to a few hours per day, which could be increased to provide more continuous and efficient usage."
"Customers love it when a solution is affordable, but with Microsoft Azure App Service, you can start and stop it, and when you stop it, it won't be reachable and it won't be available, yet you're still being charged for it. You'll still be charged even if the solution isn't accessible because Microsoft Azure App Service runs on a shared virtual machine that keeps on running, so if there's a way to work this out, it'll be a great improvement to only pay for what you use. The solution should have no hidden cost and no extra charge when it's stopped. This is what needs improvement in Microsoft Azure App Service."
"I want more transparency in billing. It would be better if we could understand and control the billing to customize it. Also, Microsoft should provide more guidance about the widgets and subsets of various products. The Microsoft portfolio is so huge that it's sometimes difficult to choose the correct option. There's always a chance we are paying more than necessary."
"I would like to see faster adoption and templates that we can use."
"Limited integration is an area for improvement in Microsoft Azure App Service. Another area for improvement in the platform is multi-language support."
"If you're on the cloud, you just get a web interface without much detail for additional configuration or the authority to configure the root or system-level configuration."
"There is still room for improvement in terms of the maturity of the solution. Everything is available that we need, but the issue is that they are still upgrading. Even though they have Azure applications and automation services, they still need to mature more. There are many things that need to mature and the road map for this is quite long, taking another three to eight years to have a mature solution."
Appian is ranked 6th in Rapid Application Development Software with 56 reviews while Microsoft Azure App Service is ranked 8th in Rapid Application Development Software with 38 reviews. Appian is rated 8.4, while Microsoft Azure App Service is rated 8.4. The top reviewer of Appian writes "Low resource consumption, easy setup, and stable". On the other hand, the top reviewer of Microsoft Azure App Service writes "A solution with great server management and helps improve performance". Appian is most compared with Microsoft Power Apps, OutSystems, Camunda and ServiceNow, whereas Microsoft Azure App Service is most compared with Microsoft Power Apps, Oracle Application Express (APEX), ServiceNow, Pega BPM and ServiceNow Now Platform. See our Appian vs. Microsoft Azure App Service report.
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