"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"The most valuable feature is application monitoring."
"The stability of New Relic APM is very good."
"The simplicity of the dashboard is very good."
"The VPN is one of the solution's most valuable features for us."
"The monitoring so far has been good and we are happy with it."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"Working with the solution is very easy. It's user-friendly."
"The initial setup is simple."
"The SAP monitoring element is very helpful."
"AppDynamics' most valuable features are the response time of the business transaction modules, the ability to monitor multiple services, and testing and developing environments."
"In 2014 and 2015, AppDynamics was one of the best products on the market."
"The monitoring is similar to Dynatrace."
"This solution is easy to use and very powerful, it is a complete tool for us."
"The most valuable feature in AppDynamics is the identifying of the slow responses. Additionally, it is easy to use."
"AppDynamics' best feature is automation - for example, when I add a note, it can understand the data automatically."
"I like the event management part."
"Intelligent solution with a proactive monitoring feature and consolidated dashboard that's stable and easy to scale."
"I like everything about this tool. I recommend this solution to anyone looking for a standalone solution with high availability meaning that can be used depending on the customers requirements."
"The solution has a very good business event manager tool."
"I like the deep-dive detail and end-user metrics data. The synthetic monitor is the best one. The best point of the new one is that there's no need for configuration. You can inject the Java script and start to change major developments in the application. This is a good approach, and we received all the data using this."
"BMC TrueSight Operations Management is easily scalable."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"It is very difficult to award the service level cycles at an endpoint level."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"It would be nice if there were pre-made dashboards."
"I haven't come across any features that are lacking."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"AppDynamics scaled well up to around 3,000 agents. The performance deteriorated after that, while Dynatrace could support more than 10,000 agents. We were surprised that AppDynamics' scalability is not so good."
"While it is scalable, it could be better."
"We constantly need to improve our alert mechanism because we get a lot of false-positive alerts. These are not real errors. In addition, for end-user monitoring, sometimes, we are not able to catch all user activities. Because of not being able to follow the user activity from the start to the end, we are missing out on the performance issues."
"If it can be able to intelligently provide all the things we need to look at, from a data point of view, that would be very useful."
"AppDynamics's agent management could be improved."
"I would like to see more artificial intelligence and machine learning brought in to monitor the statement and payment sum issues we have."
"The overall performance of this solution could be improved. The hot-hot infrastructure features could also be improved."
"The Log Analytics feature is a bit complicated."
"There are some small limitations with this tool in terms of reporting dashboards that fit all of the requirements of the individual customer."
"It would be better if the initial setup and deployment were more straightforward."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"The solution is overly complex."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"The UI for the end users could be improved and more flexible than it is now."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"It's too complex, too many servers are required, there are too many different components in the solution, and a lot of agents are required."
New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.
AppDynamics is the Application Intelligence company. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance so they can move faster in an increasingly sophisticated, software-driven world. AppDynamics’ integrated suite of applications is built on its innovative, enterprise-grade App iQ Platform that enables its customers to make faster decisions that enhance customer engagement and improve operational and business performance. AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing and optimizing complex application environments at scale.
BMC TrueSight Operations Management is a solution that delivers end-to-end performance monitoring and event management. It does so by using machine learning, analytics, and AIOps to identify, analyze, and resolve application and infrastructure problems quickly. BMC TrueSight Operations Management also offers automated remediation and ticketing.
BMC TrueSight Operations Management Features
BMC TrueSight Operations Management has many valuable key features. Some of the most useful ones include:
BMC TrueSight Operations Management Benefits
Some of the benefits of using BMC TrueSight Operations Management include:
Reviews from Real Users
Below are some reviews and helpful feedback written by BMC TrueSight Operations Management users.
Mudassir A., Sr. Technical Consultant at a tech services company, says, "The event management part of TrueSight Operations Management, in my experience, is probably the best in the market. You have endless flexibility. You can build your own rules, you have the MRL language, and you can implement any kind of logic on the alerts. It may be correlation, abstraction, or executing something as a result of the alerts. You have almost the whole range of options available for event management using the available customization."
A General Manager - Sales at a tech services company explains, “There are many features that are most valuable in BMC TrueSight Operations Management. First, its proactive monitoring feature is highly developed. BMC TrueSight Operations Management is an intelligent tool that's able to understand day-to-day operations and consistently gives alerts. The alerts are not automatic for some activities, e.g. some alerts are given monthly, while some are given more frequently. The consolidated dashboard where you can enjoy a single pane of glass to look at the full infrastructure from the servers to the VMs, to the clouds, to the application, to the database, to the network devices, including having a topology, and having a tendency map of the topology of key offerings, is also a valuable feature of this solution.”
An Information Systems Computer System Controller at an insurance company states, “The business event manager tool that consolidates detailed information from a single instance of equipment is the most valuable thing for me. It provides support for the business tools and the IT services which come from several systems.”
AppDynamics is ranked 3rd in Application Performance Management (APM) with 35 reviews while BMC TrueSight Operations Management is ranked 8th in Application Performance Management (APM) with 9 reviews. AppDynamics is rated 7.6, while BMC TrueSight Operations Management is rated 8.8. The top reviewer of AppDynamics writes "Great dashboards, with good SAP monitoring but needs to be more reasonably priced". On the other hand, the top reviewer of BMC TrueSight Operations Management writes "Monitors a mix of on-prem and cloud, and predictive alerts help maintain availability". AppDynamics is most compared with Dynatrace, Elastic Observability, Splunk, Datadog and Azure Monitor, whereas BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, Splunk, Zabbix and Broadcom DX Application Performance Management. See our AppDynamics vs. BMC TrueSight Operations Management report.
See our list of best Application Performance Management (APM) vendors.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.