We performed a comparison between AppDynamics and BMC TrueSight Operations Management based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: AppDynamics is the preferred choice over BMC TrueSight Operations Management due to its wider range of valuable features such as release management capabilities, building dashboards, and providing business insights. It is also more scalable, stable, and easy to use with the ability to monitor applications of different technologies and manage log files. Despite both products having areas for improvement, AppDynamics has received more positive feedback overall and is considered worth the investment despite its higher pricing model.
"What I like best about AppDynamics is that it's functional, particularly in APM in Java and .NET."
"It helped to find quick solutions for specific business transactions."
"The best features of AppDynamics would be the code application monitoring capabilities."
"The most valuable feature is the detailed statistics, like the consumer count, for the ActiveMQ server."
"That visual representation’s been really good, also the overhead that AppDynamics creates is quite small. We've tried Dynatrace in the past. Some of the applications didn't work as well with Dynatrace."
"It is a good monitoring tool. Its stability is very good."
"It allows us to configure health rules so that we can, based on our own experience, determine when an application is behaving incorrectly."
"The most valuable feature is having our services being available and healthy."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"The most valuable features of BMC TrueSight Operations Management are the blackouts and event management."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"It allows our operations team to have one single application to reference when investigating issues in our environment."
"I believe that the ease of use and UI is great"
"I like the event management part."
"BMC TrueSight Operations Management is easily scalable."
"The worst part is that the AppDynamics SaaS Environment has a lot of downtimes, and AppDynamics, despite our efforts, does not give us any feedback on these downtimes/incidents."
"The Log Analytics feature is a bit complicated."
"The network diagnostics that they are adding will be really useful. They could add more detail into what is going on in the network."
"Regarding Search Guard functionality, there is room for improvement."
"There are too many installers available for this solution."
"The AppDynamics installation process needs to be more straightforward. Deploying the product is also tricky."
"There could be some improvement in the constructions of the diagrams, it is too difficult currently."
"Maybe some more CPU power or something like that could be an area to improve."
"The graphs are extremely limited. We don't have a lot of dashboard options. To make reports and dashboards more useful, we usually need to integrate some dashboard solutions."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"Reporting would be an area for improvement in TrueSight... We have almost 800 customers today on TrueSight and just under 10,000 assets. We need to be able to give a customer some information. If the customer's product fails, they'll ask us, "Did it have a problem beforehand?" We have all those events and we know all the problems it had beforehand. We have to be able to give them access to that kind of reporting. That's an enhancement that we need."
"In our company, we faced some issues with the solution’s application endpoint, IP, and the physical location of the transactions."
"BMC TrueSight Operations Management could use some enhancements in the application visibility tools."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"The solution's support service could be better."
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AppDynamics is ranked 5th in Application Performance Monitoring (APM) and Observability with 153 reviews while BMC TrueSight Operations Management is ranked 16th in Application Performance Monitoring (APM) and Observability with 48 reviews. AppDynamics is rated 8.2, while BMC TrueSight Operations Management is rated 8.2. The top reviewer of AppDynamics writes "Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping". On the other hand, the top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". AppDynamics is most compared with Dynatrace, Elastic Observability, Datadog, Splunk Enterprise Security and New Relic, whereas BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and Azure Monitor. See our AppDynamics vs. BMC TrueSight Operations Management report.
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.