Apica vs OpenText Diagnostics comparison

Apica and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Apica is ranked #16 with an average rating of 7.7, while OpenText is ranked #62. Apica holds a 0.5% mindshare in APM, compared to OpenText’s 0.3% mindshare. Additionally, 81% of Apica users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.

Apica

Read 11 Apica reviews

1,227 Views
834 Comparison Views

81% willing to recommend

OpenText Diagnostics

Read 4 OpenText Diagnostics reviews

549 Views
538 Comparison Views

75% willing to recommend

Apica

OpenText Diagnostics

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Executive SummaryUpdated on Jul 24, 2024

OpenText Diagnostics and Apica are both key players in the monitoring and testing software category. Apica appears to have an edge due to its comprehensive testing and monitoring suite.

What features are offered by OpenText Diagnostics in comparison to Apica?

OpenText Diagnostics provides detailed monitoring, analytics, and SLA tracking tools. Apica focuses on performance monitoring, extensive testing capabilities, and user experience simulation. Users find Apica's feature set to be more comprehensive compared to OpenText Diagnostics.

What areas of improvement can be found in OpenText Diagnostics in comparison to Apica?

OpenText Diagnostics can improve its complexity, learning curve, and ease of use. Apica needs enhanced integration options, a more streamlined setup process, and better customer service consistency.

How is the ease of deployment and customer service of OpenText Diagnostics in comparison to Apica?

OpenText Diagnostics has a steep deployment process mitigated by supportive customer service. Apica offers a simpler deployment process but receives mixed reviews on customer service. Users prefer Apica for its easier deployment despite customer service inconsistencies.

What setup costs and ROI can be seen with OpenText Diagnostics in comparison to Apica?

OpenText Diagnostics has higher setup costs but delivers detailed insights justifying ROI. Apica has lower setup costs and offers comprehensive features leading to a favorable ROI. Apica is seen as more cost-effective compared to OpenText Diagnostics.

To learn more, read our detailed Apica vs. OpenText Diagnostics Report (Updated: September 2025).

Buyer's Guide

Apica vs. OpenText Diagnostics

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Apica

Ranking in Application Performance Monitoring (APM) and Observability

16th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Log Management (18th), IT Operations Analytics (6th), Observability Pipeline Software (2nd)

OpenText Diagnostics

Ranking in Application Performance Monitoring (APM) and Observability

62nd

Average Rating

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Apica is 0.5%, up from 0.3% compared to the previous year. The mindshare of OpenText Diagnostics is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Apica	0.5%
OpenText Diagnostics	0.3%
Other	99.2%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Punith H K

Senior Systems Engineer at Infosys

Enables users to create scripts easily and provides excellent real-time monitoring features

It is easy to create scripts. We don't have to write any script. Ready-made options are available. We can select, drag, and drop the options, and the script is ready. The solution’s real-time monitoring features have had a huge impact on our service delivery. If we have an application and the script for it, we keep monitoring it. When the script goes red, it indicates that something is not working. So, we check and analyze the applications. We keep track of applications and monitor whether they are live or not. The tool is also useful for monitoring cloud services.

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Ravi Suvvari

Performance and Fault-tolerance Architect with 1,001-5,000 employees

Very good for transaction level monitoring, but expensive and HP needs better support and training

HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution captures all our requests and responses."

"From our standpoint, there are a number of valuable features. The WebHooks are obviously really great. The alert framework is really good and then the reporting and visualizations that you get from the dashboards is good. Those three areas are primarily what my team's focused on in terms of usage from day to day."

"It is easy to set up and configure."

"The GUI is powerful and doesn't require scripting or regular expressions. It has a vast finder for correlation, which is easier than other tools like JMeter and LoadRunner. It's also easy to integrate with other tools with a separate execution environment. The tool is also easy to use."

"One of the biggest advantages of moving to Apica is the ability get to a hybrid model with the architecture in the cloud and our agents on-prem. We also have access to Apica's cloud agent across the globe. That has changed the way that we have our load testing setup at this point. Previously, it was always internal. Now, with this change in the way it is implemented for load testing, we can test anywhere across the globe and from the list of agents available within Apica's cloud. If I don't have an agent available in a second location, it just takes an email to their customer support, then it is spun up within 24 hours. That flexibility has changed the way that we perceive our load tests, not just in the US, but globally."

"Apica allows me to record APIs easily and enhances scripts through options like auto-correlation, enabling me to access dynamic fields."

"APICa allows me to record APIs easily and enhances scripts through options like auto-correlation, enabling me to access dynamic fields."

"I like the transcript download feature. And with UI scripting, it's helpful that Apica handles a lot of the backend work automatically. I don't have to tag everything manually, though I can tag elements later if needed. It's really good at recording the steps."

More Apica pros

"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."

"For banking and telecom solutions, it's been quite useful."

"The diagnostics and configuration are the solution's most valuable aspects."

Cons

"The customer service and support were a little slow to respond. The browser sometimes checks alerts on unknown issues like latency from Apica's side."

"Apica was a relatively new tool when I started using it. Although Apica had good documentation, it still felt less developed or advanced than a tool like LoadRunner."

"The reporting part that we use for our executives needs a bit more customization capabilities. Right now, you can use only the three main templates for reporting. We would like to be able to customize them."

"There are some components of the user interface that are not up to date. Just to give you an idea, today we have web applications that are called single-page applications that are much faster than the old style of web application. If we can move faster into the flow of the graphic user interface, and in a more effective way, it will save us a lot of time."

"The having to install an application on your desktop to utilize something like ZebraTester is a little cumbersome. It would be nice to see that become a web-based application. Having the documentation a little more accessible, and easier to digest by people who are just learning how to use the framework, especially when it comes to more complex or more edge-based cases would be really helpful to have."

"We have been focused on reducing polling times for synthetic checks. We have gone from 10 minutes down to five minutes for a pretty broad swath, but there is some appetite to reduce that further, which could be an improvement."

"Apica cannot perform endurance or scale-up tests independently."

"If you are adding any input file, the tool fails to capture the path."

More Apica cons

"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."

"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."

"The interface could be more user friendly."

Pricing and Cost Advice

"Another main difference between Apica and the other products was the cost. We really thought that the balance in Apica between the features and costs was the best among all the products on which we did a PoC."

"License management is another area that Apica could do better. We have already had these conversations with our account teams. This is something that they are looking at largely improving in upcoming releases. I believe that this is already on their roadmap."

"The tool is completely free and open source. I've been using it for about two and a half years and installed it on both my personal and client machines without needing a license. All features are available for use without any hidden fees."

"The solution's pricing is not cheap, but it is in the midrange."

"The product is less expensive compared to LoadRunner."

"Apica is pretty cost-effective if you buy both solutions together: Synthetic and LoadTest. If you are going for one solution, the cost is on par with any tool in the market."

"I know Apica is an expensive solution, but it is worth the money for the service it provides."

"The pricing is fair. It is neither too cheap nor too expensive."

More Apica pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

24%

Media Company

11%

Insurance Company

Retailer

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	2
Large Enterprise	17

No data available

Questions from the Community

What do you like most about Apica Synthetic?

The GUI is powerful and doesn't require scripting or regular expressions. It has a vast finder for correlation, which is easier than other tools like JMeter and LoadRunner. It's also easy to integr...

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What is your experience regarding pricing and costs for Apica Synthetic?

I know Apica is an expensive solution, but it is worth the money for the service it provides.

See all answers

What needs improvement with Apica Synthetic?

Apica cannot perform endurance or scale-up tests independently. It requires other tools like ALM. When editing scripts, only one can be accessed at a time, risking changes affecting other folders. ...

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Product Reports

Buyer's Guide

Apica

October 2025

Download Apica product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

September 2025

Download OpenText Diagnostics product report

Also Known As

Apica LoadTest, Apica Synthetic

Micro Focus Diagnostics, MF Diagnostics

Overview

Apica leads in observability cost optimization, empowering IT teams to manage telemetry data economics efficiently. It supports various data types, reducing costs by 40% with flexible deployment options and eliminating tool sprawl through modular solutions.

Apica Ascent optimizes observability costs across metrics, logs, traces, and events and provides adaptability beyond proprietary formats. Its patented InstaStore™ technology ensures maximum storage efficiency and advanced root cause analysis. Organizations leverage Apica for comprehensive control over observability investments, reducing runaway costs. With solutions for mitigating high-cardinality data challenges, Apica supports any data lake preference and offers cloud or on-premises deployments. Its modular solutions eliminate unnecessary tool redundancies, enhancing economic efficiency in telemetry data management.

What features define Apica's capabilities?

Global Presence: Extensive points of presence worldwide
Advanced Alerting: Accurate system notifications
Robust Scripting: Supports multiple protocols easily
Flexible Integration: Effortless system connections
Environment Simulation: Adapts various test scenarios globally

Which benefits should users expect from Apica?

Cost Efficiency: Reduces observability costs by 40%
Data Flexibility: Supports any data source
Modular Approach: Eliminates tool redundancies
Advanced Analysis: Enhanced root cause capabilities
Deployment Variety: Cloud and on-premises options available

Apica addresses industry needs in monitoring and testing applications, enhancing user experience across sectors. It is instrumental in synthetic checks, load testing, API monitoring, and validating functionalities for stability in gaming, finance, eCommerce, and banking platforms. Apica's versatility supports both on-premises and cloud environments, ensuring accurate insights into service availability and network performance.

Apica

Diagnostics software monitors application transaction health in traditional, virtualized and cloud environments allowing quick isolation and resolution of issues. It gives you a common tool to easily collaborate across the entire application lifecycle and release higher-quality applications. Diagnostics software provides deep drill down into transactions from the end user through the back end. And it uniquely serves as a single tool set for pre-production and production to diagnose application performance bottlenecks quickly and improve quality.

OpenText

Sample Customers

HBO, JPMC, Morgan Stanley, Xander, EA Sports, Volvo

BSkyB, Alior Bank

Buyer's Guide

Apica vs. OpenText Diagnostics

September 2025

Free Report: Apica vs. OpenText Diagnostics

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