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Apica vs OpenText Diagnostics comparison

Apica and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Apica is ranked #17 with an average rating of 7.7, while OpenText is ranked #64. Apica holds a 0.3% mindshare in APM, compared to OpenText’s 0.2% mindshare. Additionally, 81% of Apica users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.
Apica
Read 11 Apica reviews
  • 666 Views
  • 257 Comparison Views
81% willing to recommend
OpenText Diagnostics
Read 4 OpenText Diagnostics reviews
  • 442 Views
  • 258 Comparison Views
75% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText Diagnostics and Apica are both key players in the monitoring and testing software category. Apica appears to have an edge due to its comprehensive testing and monitoring suite.

What features are offered by OpenText Diagnostics in comparison to Apica?

OpenText Diagnostics provides detailed monitoring, analytics, and SLA tracking tools. Apica focuses on performance monitoring, extensive testing capabilities, and user experience simulation. Users find Apica's feature set to be more comprehensive compared to OpenText Diagnostics.

What areas of improvement can be found in OpenText Diagnostics in comparison to Apica?

OpenText Diagnostics can improve its complexity, learning curve, and ease of use. Apica needs enhanced integration options, a more streamlined setup process, and better customer service consistency.

How is the ease of deployment and customer service of OpenText Diagnostics in comparison to Apica?

OpenText Diagnostics has a steep deployment process mitigated by supportive customer service. Apica offers a simpler deployment process but receives mixed reviews on customer service. Users prefer Apica for its easier deployment despite customer service inconsistencies.

What setup costs and ROI can be seen with OpenText Diagnostics in comparison to Apica?

OpenText Diagnostics has higher setup costs but delivers detailed insights justifying ROI. Apica has lower setup costs and offers comprehensive features leading to a favorable ROI. Apica is seen as more cost-effective compared to OpenText Diagnostics.

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Buyer's Guide
Apica vs. OpenText Diagnostics
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Apica
Ranking in Application Performance Monitoring (APM) and Observability
17th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
Log Management (17th), IT Operations Analytics (5th), Observability Pipeline Software (2nd)
OpenText Diagnostics
Ranking in Application Performance Monitoring (APM) and Observability
64th
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Apica is 0.3%, up from 0.2% compared to the previous year. The mindshare of OpenText Diagnostics is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Punith H K - PeerSpot reviewer
Enables users to create scripts easily and provides excellent real-time monitoring features
It is easy to create scripts. We don't have to write any script. Ready-made options are available. We can select, drag, and drop the options, and the script is ready. The solution’s real-time monitoring features have had a huge impact on our service delivery. If we have an application and the script for it, we keep monitoring it. When the script goes red, it indicates that something is not working. So, we check and analyze the applications. We keep track of applications and monitor whether they are live or not. The tool is also useful for monitoring cloud services.
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RS
Very good for transaction level monitoring, but expensive and HP needs better support and training
HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"APICa allows me to record APIs easily and enhances scripts through options like auto-correlation, enabling me to access dynamic fields."
"Anyone can understand the solution easily because it doesn't require a specific scripted language."
"The solution captures all our requests and responses."
"It is easy to set up and configure."
"You can tell from the operational space of people who are using and consuming this data that they are more integrated. It is not dependent on one team anymore. It saves a lot of time by capturing and pinpointing the exact problem that is happening quickly. We have moved from getting escalations manually to getting escalations synthetically."
"We see the benefit almost every day. It allows us to be alerted whenever there is a store that is not responding properly around the world. We do have a network operation center (NOC) who receives these alerts, immediately checking if everything is okay."
"What I like the most is that Apica can simulate different browsers and different versions of desktop or mobile browsers."
"There are several features that are really good. The first one is the flexibility and the advanced configuration that Apica offers when it comes to configuring synthetic checks. It provides the ability to customize how the check should be performed and it is very flexible in the number of synthetic locations that it can use. It allows us to run scripts from different locations all over the world, and they have a really good number of these locations."
More Apica pros
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"The diagnostics and configuration are the solution's most valuable aspects."
"For banking and telecom solutions, it's been quite useful."
 

Cons

"We could use more detailed information in the request and response sections."
"Apica should add more features and integrations with different tools and certain ticketing systems, like ServiceNow."
"Learning the tool has always been a little difficult from a scripting perspective because the framework is proprietary and unique. Once we became used to what it does and how to perform it, then it became easier for my team and me. I would like to see some of the testing steps be part of a more well-known language, like Java or Python. That would be a big improvement."
"Apica was a relatively new tool when I started using it. Although Apica had good documentation, it still felt less developed or advanced than a tool like LoadRunner."
"It is difficult to create a script using ZebraTester."
"There are some components of the user interface that are not up to date. Just to give you an idea, today we have web applications that are called single-page applications that are much faster than the old style of web application. If we can move faster into the flow of the graphic user interface, and in a more effective way, it will save us a lot of time."
"When it comes to the way the internal agent is installed, because you can install an application on a server, I would love to see the application Docker-ized. If you could install internal agents using Docker or using containers, it would be easier for us to manage them and spin up internal agents."
"Apica is costly, and there's no way to test mobile applications through Apica."
More Apica cons
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface could be more user friendly."
 

Pricing and Cost Advice

"The solution's pricing is not cheap, but it is in the midrange."
"I know Apica is an expensive solution, but it is worth the money for the service it provides."
"The level of alerting accuracy has saved us time and money in operational costs. Overall, it has automated a lot of the manual efforts which have been more complex with some of our other scripting tools or monitors. So, it brings things together by doing things faster and saves us money."
"The pricing is very reasonable, but it is not cheap."
"The tool is completely free and open source. I've been using it for about two and a half years and installed it on both my personal and client machines without needing a license. All features are available for use without any hidden fees."
"Apica is pretty cost-effective if you buy both solutions together: Synthetic and LoadTest. If you are going for one solution, the cost is on par with any tool in the market."
"The pricing and licensing are very reasonable. At the end of the day, you are using their technology/software and getting X amount of checks for a very decent value. As for discounts, they try to meet your budgets as much as they can. For example, if you need 100 checks and you have X amount of budget for it, then they will try and get down to that price. Costing-wise, it is a reasonably cost product. They will always try and come down to your price if you need them to come down to it by knocking off certain areas."
"License management is another area that Apica could do better. We have already had these conversations with our account teams. This is something that they are looking at largely improving in upcoming releases. I believe that this is already on their roadmap."
More Apica pricing and cost advice
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
30%
Computer Software Company
11%
Media Company
9%
Insurance Company
8%
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
10%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Apica Synthetic?
The GUI is powerful and doesn't require scripting or regular expressions. It has a vast finder for correlation, which is easier than other tools like JMeter and LoadRunner. It's also easy to integr...
See all answers
What is your experience regarding pricing and costs for Apica Synthetic?
I know Apica is an expensive solution, but it is worth the money for the service it provides.
See all answers
What needs improvement with Apica Synthetic?
Apica cannot perform endurance or scale-up tests independently. It requires other tools like ALM. When editing scripts, only one can be accessed at a time, risking changes affecting other folders. ...
See all answers
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Compared 12% of the time
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Compared 32% of the time
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Product Reports

Buyer's Guide
Apica
June 2025
Apica reportDownload Apica product report
Buyer's Guide
Application Performance Monitoring (APM) and Observability
June 2025
OpenText Diagnostics reportDownload OpenText Diagnostics product report
 

Also Known As

Apica LoadTest, Apica Synthetic
Micro Focus Diagnostics, MF Diagnostics
 

Overview

Apica offers a unified platform to remove complexity and cost associated with data management. You collect, control, store, and observe your data and can quickly identify and resolve performance issues before they impact the end-user. Apica Ascent swiftly analyzes telemetry data in real-time, enabling prompt issue resolution, while automated root cause analysis, powered by machine learning, streamlines troubleshooting in complex distributed systems. The platform simplifies data collection by automating and managing agents through the platform’s Fleet product. Its Flow product simplifies and optimizes pipeline control with AI and ML to help you easily understand complex workflows. Its Store component allows you to never run out of storage space while you index and store machine data centrally on one platform and reduce costs, and remediate faster. Observe offers modern observability data management, helping you with MELT data, effortless dashboarding, and seamless integration of synthetic and real data.

Experience the Apica Ascent Platform

Apica
Diagnostics software monitors application transaction health in traditional, virtualized and cloud environments allowing quick isolation and resolution of issues. It gives you a common tool to easily collaborate across the entire application lifecycle and release higher-quality applications. Diagnostics software provides deep drill down into transactions from the end user through the back end. And it uniquely serves as a single tool set for pre-production and production to diagnose application performance bottlenecks quickly and improve quality.
OpenText
 

Sample Customers

HBO, JPMC, Morgan Stanley, Xander, EA Sports, Volvo
BSkyB, Alior Bank
Buyer's Guide
Apica vs. OpenText Diagnostics
June 2025
Free Report: Apica vs. OpenText Diagnostics
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.