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Amdocs CES vs SAP Business Suite comparison

The compared Amdocs and SAP solutions aren't in the same category. Amdocs is ranked #176 in CRM , and holds a 0.0% mindshare in the category. SAP is ranked #11 in OMH , and holds a 4.1% mindshare. Additionally, 88% of SAP users are willing to recommend the solution.
Amdocs CES
  • 9 Views
  • 5 Comparison Views
SAP Business Suite
Read 3 SAP Business Suite reviews
  • 100 Views
  • 46 Comparison Views
88% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Amdocs CES and SAP Business Suite based on real PeerSpot user reviews.

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CRM
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amdocs CES
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
CRM (176th), Customer Experience Management (63rd), Billing Software (50th)
SAP Business Suite
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
Order Management Hubs (11th)
 

Mindshare comparison

Amdocs CES and SAP Business Suite aren’t in the same category and serve different purposes. Amdocs CES is designed for CRM and holds a mindshare of 0.0%.
SAP Business Suite, on the other hand, focuses on Order Management Hubs, holds 4.1% mindshare, up 3.2% since last year.
CRM
Order Management Hubs
 

Featured Reviews

Use Amdocs CES?
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it_user795654 - PeerSpot reviewer
There is hardly any customization required for it, if implemented correctly. The UI needs improvement.
The UI: To train one user on SAP ECC takes at least two weeks. Though once familiarized, people can remember shortcuts and t-code for the change management is still high. Thanks to the vast majority of large organizations using SAP, the user adaption is a lot less if users come from SAP/GUI environments.
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Top Industries

By visitors reading reviews
Educational Organization
18%
Computer Software Company
18%
Manufacturing Company
9%
Financial Services Firm
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Comparisons

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NetCracker OSS vs Amdocs CES
Compared 62% of the time
Nokia Siemens NetAct vs Amdocs CES Logo
Nokia Siemens NetAct vs Amdocs CES
Compared 21% of the time
Ericsson OSS vs Amdocs CES Logo
Ericsson OSS vs Amdocs CES
Compared 18% of the time
More Amdocs CES Competitors
No data available
 

Product Reports

Buyer's Guide
CRM
June 2025
Amdocs CES reportDownload Amdocs CES product report
Buyer's Guide
Order Management Hubs
June 2025
SAP Business Suite reportDownload SAP Business Suite product report
 

Overview

CES is the only integrated suite that redefines the customer experience from the device to the network.

Amdocs
SAP Business Suite software comprises a set of fully integrated applications such as SAP ERP, SAP CRM, SAP SCM, and SAP SRM that enable enterprises to run their core business operations. It provides end-to-end process support for areas such as customer engagement, finance, human resources, manufacturing, procurement, logistics, and IT management. With SAP HANA, SAP offers full in-memory platform in the cloud. SAP Business Suite powered by SAP HANA not only brings together transactions and analytics on a single in-memory platform; it completely redefines the concept of real time (which the 'R' in R/1, R/2 and R/3 has always stood for). It enables business processes be re-thought, drives real-time business transformation, and generates customer value both for business and IT.
SAP
 

Sample Customers

AAPT, Ono, Oi, NOS, AT&T, Bezeq, BT Plc, Cellcom, Cricket Wireless, CSL Limited, ICE, KPN, Linkem
Lenovo, Molson Coors Brewing Company, City of Boston, Colorado Department of Transportation, The NEC Group, University of Amsterdam, The Charmer Sunbelt Group, Alliander N.V., Chemion Logistik GmbH, National Football League, National Basketball Association, Direct Relief, CIR food, The VELUX Group
Buyer's Guide
CRM
June 2025
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