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Amdocs CES vs SAP Business Suite comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amdocs CES
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
CRM (176th), Customer Experience Management (63rd), Billing Software (50th)
SAP Business Suite
Average Rating
7.6
Number of Reviews
3
Ranking in other categories
Order Management Hubs (11th)
 

Mindshare comparison

Amdocs CES and SAP Business Suite aren’t in the same category and serve different purposes. Amdocs CES is designed for CRM and holds a mindshare of 0.0%.
SAP Business Suite, on the other hand, focuses on Order Management Hubs, holds 4.1% mindshare, up 3.2% since last year.
CRM
Order Management Hubs
 

Featured Reviews

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it_user795654 - PeerSpot reviewer
There is hardly any customization required for it, if implemented correctly. The UI needs improvement.
The UI: To train one user on SAP ECC takes at least two weeks. Though once familiarized, people can remember shortcuts and t-code for the change management is still high. Thanks to the vast majority of large organizations using SAP, the user adaption is a lot less if users come from SAP/GUI environments.
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Top Industries

By visitors reading reviews
Educational Organization
19%
Computer Software Company
18%
Manufacturing Company
9%
Financial Services Firm
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Comparisons

No data available
 

Overview

 

Sample Customers

AAPT, Ono, Oi, NOS, AT&T, Bezeq, BT Plc, Cellcom, Cricket Wireless, CSL Limited, ICE, KPN, Linkem
Lenovo, Molson Coors Brewing Company, City of Boston, Colorado Department of Transportation, The NEC Group, University of Amsterdam, The Charmer Sunbelt Group, Alliander N.V., Chemion Logistik GmbH, National Football League, National Basketball Association, Direct Relief, CIR food, The VELUX Group
Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: June 2025.
859,533 professionals have used our research since 2012.