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Amdocs CES vs Presence Technology comparison

Amdocs and Presence Technology are both solutions in the CRM category. Amdocs is ranked #176, while Presence Technology is ranked #45. Amdocs holds a 0.0% mindshare in CRM, compared to Presence Technology’s 0.3% mindshare.
Amdocs CES
  • 9 Views
  • 5 Comparison Views
Presence Technology
  • 238 Views
  • 201 Comparison Views
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Amdocs CES and Presence Technology based on real PeerSpot user reviews.

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CRM
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amdocs CES
Ranking in CRM
176th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Customer Experience Management (63rd), Billing Software (50th)
Presence Technology
Ranking in CRM
45th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the CRM category, the mindshare of Amdocs CES is 0.0%. The mindshare of Presence Technology is 0.3%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Top Industries

By visitors reading reviews
Educational Organization
28%
Computer Software Company
16%
Financial Services Firm
9%
University
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
Buyer's Guide
CRM
June 2025
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Find out what your peers are saying about Salesforce, Microsoft, SAP and others in CRM. Updated: June 2025.
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855,164 professionals have used our research since 2012.
 

Comparisons

NetCracker OSS vs Amdocs CES Logo
NetCracker OSS vs Amdocs CES
Compared 61% of the time
Ericsson OSS vs Amdocs CES Logo
Ericsson OSS vs Amdocs CES
Compared 19% of the time
Nokia Siemens NetAct vs Amdocs CES Logo
Nokia Siemens NetAct vs Amdocs CES
Compared 19% of the time
More Amdocs CES Competitors
No data available
 

Product Reports

Buyer's Guide
CRM
June 2025
Amdocs CES reportDownload Amdocs CES product report
Buyer's Guide
CRM
June 2025
Presence Technology reportDownload Presence Technology product report
 

Overview

CES is the only integrated suite that redefines the customer experience from the device to the network.

Amdocs
Presence Technology offers a variety of solutions to improve and invigorate Contact Centers. Presence is proven technology that has been utilized in Contact Centers throughout the world, and provides solutions for the most demanding Contact Center requirements.
Presence Technology
 

Sample Customers

AAPT, Ono, Oi, NOS, AT&T, Bezeq, BT Plc, Cellcom, Cricket Wireless, CSL Limited, ICE, KPN, Linkem
Acierto.com, Adarve Corporaci‹n de Servicios, Algar Tecnologia, Alliance RecuperaÊo de Cr_dito, Anšlisis Survey, Arriva Medical, Balearia, BankAtlantic, Bath Fitter, Bayview Financial, BlueLinx, Caja Morelia Valladolid, ContactNova
Buyer's Guide
CRM
June 2025
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855,164 professionals have used our research since 2012.
See our list of best CRM vendors.

We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.