Amazon WorkSpaces vs Workspace ONE UEM comparison

Amazon Web Services (AWS) and Omnissa are both solutions in the Virtual Desktop Infrastructure (VDI) category. Amazon Web Services (AWS) is ranked #8 with an average rating of 8.2, while Omnissa is ranked #6 with an average rating of 7.8. Amazon Web Services (AWS) holds a 0.7% mindshare in VD, compared to Omnissa’s 2.4% mindshare. Additionally, 93% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 83% of Omnissa users who would recommend it.

Amazon WorkSpaces

Read 16 Amazon WorkSpaces reviews

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399 Comparison Views

93% willing to recommend

Workspace ONE UEM

Read 100 Workspace ONE UEM reviews

2,345 Views
1,958 Comparison Views

83% willing to recommend

Amazon WorkSpaces

Workspace ONE UEM

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 5, 2024

Workspace ONE UEM and Amazon WorkSpaces operate in the space of enterprise management solutions. Workspace ONE UEM seems to have the upper hand in pricing and support satisfaction, while Amazon WorkSpaces is favored for its feature set justifying the cost.

Features: Workspace ONE UEM is equipped with extensive device management capabilities, including a shared device mode, numerous REST APIs for integration, flexible provisioning, efficient app deployment, and secure email capabilities. Conversely, Amazon WorkSpaces excels in security, speed, seamless performance, and multimedia support, ideal for remote work and global deployment.

Room for Improvement: Workspace ONE UEM users identify reporting, BYOD solutions, Mac management, support quality, and multi-cloud and Active Directory integration as areas needing enhancement. Amazon WorkSpaces users suggest improvements in video conferencing, VPN stability, configuration ease, pricing, and support options.

Ease of Deployment and Customer Service: Workspace ONE UEM offers on-premises, public, and hybrid cloud deployment. Technical support experiences vary in responsiveness and expertise. Amazon WorkSpaces operates primarily in the cloud, with reported challenges in lower-tier support levels, although higher-tier agreements are well-regarded.

Pricing and ROI: Workspace ONE UEM is perceived as expensive with complex licensing but offers value for large enterprises through its comprehensive features. Amazon WorkSpaces provides flexible pay-as-you-go pricing, though it remains costly with additional service charges. Both solutions deliver ROI via enhanced security and management efficiency for enterprises.

To learn more, read our detailed Amazon WorkSpaces vs. Workspace ONE UEM Report (Updated: April 2025).

Buyer's Guide

Amazon WorkSpaces vs. Workspace ONE UEM

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon WorkSpaces

Ranking in Virtual Desktop Infrastructure (VDI)

8th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Desktop as a Service (DaaS) (2nd)

Workspace ONE UEM

Ranking in Virtual Desktop Infrastructure (VDI)

6th

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

100

Ranking in other categories

Remote Access (4th), Enterprise Mobility Management (EMM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (8th), Unified Endpoint Management (UEM) (2nd)

Mindshare comparison

As of May 2025, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Amazon WorkSpaces is 0.7%, down from 1.1% compared to the previous year. The mindshare of Workspace ONE UEM is 2.4%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Desktop Infrastructure (VDI)

Featured Reviews

Bhaskar Rao

Network manager admin at Yamaha

Management console is very easy to use, readily available infrastructure and easy to scale

It's very stable. There is a big difference between traditional physical servers and cloud servers. With physical servers, we need to plan for purchasing, procurement, capacity, storage, get quotations, and then procure them. That took some time. Maybe it would take more than one month or maybe two months to procure and then install. With AWS, it is readily available. Just pay and immediately create the VPC, network, and everything. It is very easy. Within two or three hours, we can implement any server or launch any application. Within five minutes, we can just spin up and publish our servers on the Internet.

Read full review

Joel Amate

Project Engineer at CTC

The solution is stable, scalable, and offers single sign-on

I give the solution a nine out of ten. I suggest if a person wants to start using Workspace ONE, they should make use of the cloud instance instead of the on-premise instance. There is an on-premise instance available, but the cloud instance is a better option now. I advise them to make use of the cloud instance. This is because management-wise, there is no need to manage a server. For example, we don't need to buy a server, and we don't need to buy network switches, which are required for the on-premise. At the same time, I can advise setting up all the functionalities or whatever functionalities are available for the trial version. We need to check if the Workspace ONE integration includes Azure AD or other identity providers. A lot of applications are using these providers for authentication, such as Ping, Okta, and others. If the Workspace ONE integration doesn't include these providers, the company might have to find a different solution. Security projects should also be considered. Specifically, if the solution can integrate with local security solutions to secure mobile devices.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Stability-wise, I rate the solution a ten out of ten."

"The infrastructure is readily available, with minimal latency, which each user can benefit from."

"The best thing about Amazon WorkSpaces is the security it provides."

"The most valuable feature is the mobility. I can use it anywhere."

"It has good speed and connects well with computers."

"We can work remotely using the solution."

"The experience is seamless and there is no delay. The performance is very good. Initial startup times is a little bit of wait time, but it is bearable."

"Amazon WorkSpaces is very fast."

More Amazon WorkSpaces pros

"It was easy to use."

"The solution includes support for remote work. It also features identity management. This setup supports our users remotely by providing default monitoring and tunneling into our environment, eliminating the need for additional VPN software to access backend applications and staff resources."

"The most valuable feature of VMware Workspace ONE is that it can support most end users' enterprise applications."

"People who want to adopt this solution may be thinking about it from the end-user's perspective, but this solution is also very friendly for the people who manage it. It's administration-friendly."

"The platform makes the mobile device management process straightforward to handle."

"The most valuable features in VMware Identity Manager for me are the control groups and rules."

"Workspace ONE has something like an orchestrator model that allows me to configure a set of steps to onboard new PCs, laptops, or tablets. So, it makes my work easy."

"The contained browser is a good feature."

More Workspace ONE UEM pros

Cons

"Its features for the hardware version could work faster."

"One area that can be improved is the ability to install third-party apps."

"The initial setup was somewhat difficult."

"There is always scope of improvement in the stability."

"An area that could be improved is it could work better on VPN."

"Making it more self-service friendly would be the implement I'd be looking for. When we have to add new applications, we have to go through the IT to do that, and they need to do some configuration changes. I believe they have to reevaluate the computation and storage and the memory. So this is this is something that as an unrequired and should be changed. Also, the initial start time takes couple of minutes and it is easy for get distracted during the time. So if it can reduce the start time to a reasonable start of time to a reasonable time of five to ten seconds. That will be great."

"The product needs to improve its pricing. It should also improve corporate identity management and single sign-on."

"If they had a cheaper option for graphics pro, I think that it would be beneficial and I would use it."

More Amazon WorkSpaces cons

"I would like to see some integration with native Microsoft products such as Anti-value."

"The security features could always use improvement, although there has already been a huge improvement from years ago."

"The pricing could always be better."

"The Content Locker cannot inherit permissions for the Windows Public Folder. If they could integrate with Microsoft on this point, it would be the perfect functionality."

"The location service could improve and more integration with other devices, such as Android enterprise and Apple devices."

"Windows 10 management is there, but VMware only recently developed that part, and it's not fully mature. Patch management and other integrations are there as well as the application-pushing part, command line, mandatory commands, etc. Some out-of-the-box solutions should be available to better integrate a broader range of applications and handle application push. That's the roadmap we should look at."

"They do have a good integration, but there is a long way to go as far as integration is concerned. They need to integrate with the cloud solutions a little bit more. We are looking for Azure integration."

"Cost of licensing is quite high."

More Workspace ONE UEM cons

Pricing and Cost Advice

"The solution is not very cheap and it is not too pricey."

"They have hourly and monthly pricing, and because our use case is, more of a sporadic use, so I go for hourly pricing. Again, the details of the pricing is handled by the procurement. From an end user perspective, pay as you use hourly is suitable"

"The tool's pricing depends on company turnover and the organization's relationship with Amazon. I rate it a six out of ten."

"I think that the price can be lower. We have cases where the customer needs to have lower costs. So since we don't have options, like, shadow mode, they need to decrease pricing or have other models for reduced pricing."

"It is very expensive."

"There are several different options available, but it can range anywhere from $85 to $150 a month per machine."

"The bundle works out to be approximately $20.00 per month."

"The pricing is based on consumption. You pay for each process based on the transactions you make."

More Amazon WorkSpaces pricing and cost advice

"I think the pricing of the product needs advisement. It would be great to bundle the VM products together. I think the actual box itself should be included in the license. At present, it is not paired with the mobile device."

"The pricing currently is higher than the competition."

"It's definitely a bit on the expensive side. It is more for smaller organizations and not large, massive enterprises. I am not sure about any additional costs. As far as we could tell, the billing was what the billing was."

"Our organization has stopped using the solution because it was expensive."

"The solution can be costly when the customer is dealing with multiple platforms. If a customer is only dealing with iOS, Windows, and Android then Intune is the better choice because there are free licenses."

"The tool is expensive."

"There is a separate cost for technical support and extra premium features. The pricing should be simplified."

"Licensing fees are paid on a monthly basis."

More Workspace ONE UEM pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Government

15%

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

17%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Amazon WorkSpaces?

Performance and scalability are valuable features.

See all answers

What is your experience regarding pricing and costs for Amazon WorkSpaces?

The pricing is based on consumption. You pay for each process based on the transactions you make. The investment is almost the same as having your own on-premises solution, with the added costs of ...

See all answers

What needs improvement with Amazon WorkSpaces?

There is always scope of improvement in the stability.

See all answers

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...

See all answers

How does VMware Workspace One compare with VMware Horizon 7?

VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...

See all answers

What do you like most about VMware Workspace ONE?

The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.

See all answers

Comparisons

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Compared 40% of the time

Amazon Appstream vs Amazon WorkSpaces

Compared 23% of the time

VMware Workstation vs Amazon WorkSpaces

Compared 11% of the time

Parallels Remote Application Server (RAS) vs Amazon WorkSpaces

Compared 9% of the time

Dizzion vs Amazon WorkSpaces

Compared 9% of the time

More Amazon WorkSpaces Competitors

Microsoft Intune vs Workspace ONE UEM

Compared 34% of the time

Horizon 8 vs Workspace ONE UEM

Compared 7% of the time

SOTI MobiControl vs Workspace ONE UEM

Compared 7% of the time

Jamf Pro vs Workspace ONE UEM

Compared 6% of the time

ManageEngine Endpoint Central vs Workspace ONE UEM

Compared 5% of the time

More Workspace ONE UEM Competitors

Product Reports

Buyer's Guide

Amazon WorkSpaces

April 2025

Download Amazon WorkSpaces product report

Buyer's Guide

Workspace ONE UEM

April 2025

Download Workspace ONE UEM product report

Also Known As

WorkSpaces

VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air

Overview

Amazon WorkSpaces is a fully managed desktop-as-a-service (DaaS) solution provided by Amazon Web Services (AWS). It allows users to access a virtual desktop environment in the cloud from various devices, including laptops, tablets, and thin clients.

With Amazon WorkSpaces, users can have a complete desktop experience with their familiar applications and data, while the underlying infrastructure and management tasks are handled by AWS. The virtual desktops provided by Amazon WorkSpaces are persistent, meaning that user data and settings are retained even when disconnected from the virtual desktop.

Amazon WorkSpaces Features:

Desktop Experience: Provides a complete Windows or Linux desktop experience for users.
Device Flexibility: Accessible from various devices such as computers, tablets, and thin clients.
Managed Service: AWS manages infrastructure, updates, patches, and backups.
Flexible Scaling: Easily scale the number of virtual desktops based on needs.
Security and Compliance: Built-in security features and compliance capabilities.
Cost-Effective: Pay-as-you-go pricing model for optimized cost management.
Integration with AWS Services: Seamlessly integrates with other AWS services.
User Profile Management: Supports saving and applying user-specific settings.
Application Compatibility: Supports a wide range of applications.

Amazon WorkSpaces Benefits:

Flexible Accessibility: Users can access their virtual desktops from various devices, providing flexibility and mobility.
Simplified Management: AWS manages the underlying infrastructure, reducing the burden of desktop management for organizations.
Scalability: Easily scale the number of virtual desktops up or down based on business needs, accommodating workforce changes.
Enhanced Security: Built-in security features and compliance capabilities ensure data protection and regulatory compliance.
Cost Savings: Pay-as-you-go pricing eliminates upfront infrastructure costs, allowing organizations to optimize their desktop infrastructure expenses.
Integration with AWS Services: Seamlessly integrate with other AWS services for enhanced functionality and capabilities.
User-Friendly Experience: Offers a familiar desktop environment with customizable settings and application compatibility.

Reviews from Real Users

Sachin Narvekar, IT-IS LEAD at Tata Consultancy, writes that "Amazon WorkSpaces is a virtual desktop platform. So, instead of having your laptops, and desktops, you can have your data on the cloud.”, he also adds, "Security, streaming, faster performance, scalability, and the fact that it is very much cost-effective, are some of the solution's valuable features."

Ravi-Bhardwaj, Manager at Ravi RITS Enterprice, states that “The solution has improved the organization because now any user who doesn't have a corporate laptop can connect to the system, security is still high, and it uses very low bandwidth.”

Amazon Web Services (AWS)

VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

VMware Workspace ONE is available:

As a cloud service
On-premises
Hybrid

VMware Workspace ONE Key Features

Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).
Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.
Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.
Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

VMware Workspace ONE Benefits

Some of the benefits of using VMware Workspace ONE include:

Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.
Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.
Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.
Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

Workspace ONE Components

Workspace ONE Access
Workspace ONE UEM
VMware Workspace ONE® Intelligence
VMware Unified Access Gateway
Workspace ONE Intelligent Hub

Reviews from Real Users

Below is some feedback from our PeerSpot users who are currently using the solution:

PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

Omnissa

Sample Customers

GrubHub, Endemol Shine Nederland, CMC Property Services

Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation

Buyer's Guide

Amazon WorkSpaces vs. Workspace ONE UEM

April 2025

Free Report: Amazon WorkSpaces vs. Workspace ONE UEM

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