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Amazon WorkSpaces vs Workspace ONE UEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Users find Amazon WorkSpaces boosts ROI with easy setup, quick deployment, and enhanced productivity over on-premises solutions.
Sentiment score
7.0
Users generally experience returns from Workspace ONE UEM through security, cost savings, and compliance, despite increased costs for some.
 

Customer Service

Sentiment score
6.4
Amazon WorkSpaces customer service is praised for support quality but has occasional long response times, with faster help costing extra.
Sentiment score
6.0
Workspace ONE UEM support receives mixed reviews, highlighting quick responses but also delays and inconsistent initial resolutions.
Support responds immediately, but I see that some engineers are new or they don't have experience collecting logs, so they take two to three days to come back.
 

Scalability Issues

Sentiment score
8.4
Amazon WorkSpaces' scalability and pay-as-you-go model benefit diverse businesses, providing flexible user capacity and resource management.
Sentiment score
7.7
Workspace ONE UEM scales effectively, integrating smoothly with cloud environments, though complexities arise in larger on-premises setups.
 

Stability Issues

Sentiment score
8.0
Amazon WorkSpaces is stable and reliable, but performance depends on good internet connections and can be affected by latency.
Sentiment score
7.6
VMware Workspace ONE UEM is stable and reliable, with the cloud version outperforming competitors despite some setup challenges.
 

Room For Improvement

Amazon WorkSpaces requires performance improvements, enhanced conferencing capabilities, simpler configurations, faster updates, better pricing, and user management features.
Workspace ONE UEM requires improvements in reporting, interface simplicity, support speed, pricing, platform consistency, integration, and security features.
Another concern is that support is getting reduced by Workspace ONE; some customers are saying there are support issues on Workspace ONE right now.
 

Setup Cost

Amazon WorkSpaces pricing ranges from $85-$150 monthly, with additional costs for storage and services impacting overall expense.
VMware Workspace ONE UEM is seen as premium with flexible pricing, competitive due to features, but costs can increase.
 

Valuable Features

Amazon WorkSpaces provides secure, scalable remote access with easy provisioning, supporting video conferencing and multimedia with low latency.
Workspace ONE UEM provides efficient device management, security, and integration with user-friendly multi-platform support and centralized administration.
In UEM, the most helpful part of Windows Management is the baseline policy and central script; using this, you can replace all the AD GPO policy.
 

Categories and Ranking

Amazon WorkSpaces
Ranking in Virtual Desktop Infrastructure (VDI)
8th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
16
Ranking in other categories
Desktop as a Service (DaaS) (2nd)
Workspace ONE UEM
Ranking in Virtual Desktop Infrastructure (VDI)
7th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
101
Ranking in other categories
Remote Access (5th), Enterprise Mobility Management (EMM) (2nd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (9th), Unified Endpoint Management (UEM) (2nd)
 

Mindshare comparison

As of June 2025, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Amazon WorkSpaces is 0.8%, down from 0.9% compared to the previous year. The mindshare of Workspace ONE UEM is 2.4%, down from 5.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Bhaskar Rao - PeerSpot reviewer
Management console is very easy to use, readily available infrastructure and easy to scale
It's very stable. There is a big difference between traditional physical servers and cloud servers. With physical servers, we need to plan for purchasing, procurement, capacity, storage, get quotations, and then procure them. That took some time. Maybe it would take more than one month or maybe two months to procure and then install. With AWS, it is readily available. Just pay and immediately create the VPC, network, and everything. It is very easy. Within two or three hours, we can implement any server or launch any application. Within five minutes, we can just spin up and publish our servers on the Internet.
Emthias Abdul Salam - PeerSpot reviewer
Offers a valuable single sign-on feature and a user-friendly interface with outstanding scaling capabilities
The single sign-on feature, which integrates with the Identity Manager is one of the most vital features. The VMware Workspace ONE Tunnel is another crucial aspect of the solution. Authentication processes become seamless with the single sign-on feature of VMware Workspace ONE. Whether the application resides within the premises or outside, the users don't need to reenter the credentials, VMware Workspace ONE auto authenticates using scripts. The solution can also integrate the app catalog with the Intelligent Hub, which acts as the agent. Applications catalogs and similar aspects can be accessed through one single interface, whether it's from an Android, iOS, or Windows device. It's a very user-friendly tool in terms of accessibility.
report
Use our free recommendation engine to learn which Virtual Desktop Infrastructure (VDI) solutions are best for your needs.
857,688 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
13%
Financial Services Firm
10%
Manufacturing Company
6%
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon WorkSpaces?
Performance and scalability are valuable features.
What is your experience regarding pricing and costs for Amazon WorkSpaces?
The pricing is based on consumption. You pay for each process based on the transactions you make. The investment is almost the same as having your own on-premises solution, with the added costs of ...
What needs improvement with Amazon WorkSpaces?
There is always scope of improvement in the stability.
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offers efficient flexibility.
 

Also Known As

WorkSpaces
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

GrubHub, Endemol Shine Nederland, CMC Property Services
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Amazon WorkSpaces vs. Workspace ONE UEM and other solutions. Updated: June 2025.
857,688 professionals have used our research since 2012.