Amazon OpenSearch Service vs Cisco Provider Connectivity Assurance comparison

Amazon Web Services (AWS) and Cisco are both solutions in the Application Performance Monitoring (APM) and Observability category. Amazon Web Services (AWS) is ranked #26 with an average rating of 7.2, while Cisco is ranked #43 with an average rating of 8.0. Amazon Web Services (AWS) holds a 1.6% mindshare in APM, compared to Cisco’s 0.7% mindshare. Additionally, 92% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of Cisco users who would recommend it.

Amazon OpenSearch Service

Read 13 Amazon OpenSearch Service reviews

4,952 Views
2,377 Comparison Views

92% willing to recommend

Cisco Provider Connectivity...

Read 24 Cisco Provider Connectivity Assurance reviews

2,574 Views
1,107 Comparison Views

100% willing to recommend

Amazon OpenSearch Service

Cisco Provider Connectivity...

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Executive SummaryUpdated on Nov 16, 2025

Cisco Provider Connectivity Assurance and Amazon OpenSearch Service compete in network management solutions. Cisco seems to have the upper hand in network troubleshooting, while Amazon leads in data analysis capabilities.

Features: Cisco Provider Connectivity Assurance focuses on network flow analysis, response time monitoring for web applications, and application performance breakdowns. It offers tools like flow matrices and performance analysis modules for efficient network troubleshooting. Amazon OpenSearch Service provides strong search capabilities and analytics for large datasets, emphasizing business analytics and integration. It focuses on scalability, efficient data retrieval, and enhancing application performance analysis with dashboard creation.

Room for Improvement: Cisco Provider Connectivity Assurance needs enhancements in data retention and integration, sFlow support, and VoIP integration. Users find issues with database optimization and licensing model complexity. Amazon OpenSearch Service faces high costs, configuration complexities, and limited real-time analytics customizations. Users seek improved documentation and pricing strategies to address costs during idle periods and scaling challenges.

Ease of Deployment and Customer Service: Cisco Provider Connectivity Assurance supports various deployments, including on-premises and hybrid cloud, and is recognized for knowledgeable technical support and responsive customer service. Amazon OpenSearch Service primarily functions in the public cloud, offering good customer service and technical support. Both are appreciated for effective problem resolution, with users expressing satisfaction with their responsiveness.

Pricing and ROI: Cisco Provider Connectivity Assurance provides good value with a cost-effective licensing model despite some viewing it as expensive. It contributes to ROI by reducing troubleshooting times and optimizing network management. Amazon OpenSearch Service offers competitive functionality but is seen as costly, especially during idle periods and for large datasets. Its managed service nature incurs higher costs, though users have found ways it enables cost efficiencies.

To learn more, read our detailed Amazon OpenSearch Service vs. Cisco Provider Connectivity Assurance Report (Updated: December 2025).

Buyer's Guide

Amazon OpenSearch Service vs. Cisco Provider Connectivity Assurance

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon OpenSearch Service

Ranking in Application Performance Monitoring (APM) and Observability

26th

Average Rating

7.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Log Management (22nd), Search as a Service (3rd)

Cisco Provider Connectivity...

Ranking in Application Performance Monitoring (APM) and Observability

43rd

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Monitoring Software (43rd)

Mindshare comparison

As of January 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon OpenSearch Service is 1.6%, up from 1.2% compared to the previous year. The mindshare of Cisco Provider Connectivity Assurance is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Amazon OpenSearch Service	1.6%
Cisco Provider Connectivity Assurance	0.7%
Other	97.7%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Md. Shahariar Hossen

Senior Software Engineer at Cefalo

Event tracking has become smoother and data analytics provide clear insights for user actions

Amazon OpenSearch Service is not providing the processing feature directly. From Amazon OpenSearch Service, we are actually maintaining the AWS SQS, the queue service, which is responsible for providing information about what data has to be modified. So using that SQS, we're actually providing it, but we're not directly using Amazon OpenSearch Service for keeping data to other data pipeline thing. So far we didn't use it for any machine learning purposes, but in future, we have plans to extend or implement this feature. Since AWS itself is secure and Amazon OpenSearch Service is a part of this entire ecosystem, it becomes much easier for security purposes. From the validation point of view, Amazon OpenSearch Service itself provides easy to communicate APIs and up-to-date documents, which is much beneficial. For example, if I'm missing anything, I can directly go and check the documentation. That is actually much easier. I would rate it as really good so far. It's much faster. For our local machine, we can also use a kind of replica of Amazon OpenSearch Service just for development purposes. That is another good feature. I would say for the encryption thing and also the user access control management, it's much faster. For some of these hashing algorithms, it also worked really well so far. To be honest, I didn't find any places where it can be improved. However, I think they could provide more abstraction. For example, still for searching, we have to write down the queries in a specific manner, such as for a specific JSON structure or in a specific way. Otherwise, they don't provide us the actual results. For at least this purpose, I think abstraction could be a bit easier or a bit improved. Other than that, right now there is the age of AI, so some kind of prompting could also work, but I'm not sure how it could be integrated. As a user, lower prices or reasonable pricing is always better. Those can be improved as well. However, it is good that most of the services including Amazon OpenSearch Service actually provide pay as you go pricing. So if there were a bit lower version or a bit less payment methodology, it might be much better.

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Sylvain Germe

Application and Network Performance Engineer at a tech services company with 1-10 employees

Highly scalable, responsive support, but lacking new features

This solution is geared towards on-premise setups, and would not be useful if the company plans to move to the cloud within the next two years, such as Google Cloud for example. If the goal is to monitor bandwidth at remote sites and identify performance issues because the network is under the control, this solution is useful. However, if a company primarily uses cloud-based servers and does not manage the internet connection of its remote sites, the solution becomes less useful. I rate Accedian Skylight a seven out of ten. I have a positive opinion of the tool, but it can be challenging to set up. It is also limited in its applicability to certain use cases. I am familiar with the engineers behind the solution and have a good impression of them. However, I am not pleased with the fact that the company removed many features and raised prices after it was acquired by Accedian.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"In case there is a failure, Elastic manages everything well, and there no major downtime."

"The stability of the product is good."

"We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage"

"The most valuable features of Amazon Elasticsearch are ease of use, native JSON, and efficiency. Additionally, handles many use cases and search grammar was useful."

"This service already sorts data like vectors. They have classified the storage pre-defined."

"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."

"The customer service is excellent, rated nine out of ten."

"Our customers have seen tangible benefits from Amazon OpenSearch Service, especially in terms of their applications running smoothly, so they do get a return on investment."

More Amazon OpenSearch Service pros

"The solution’s UI and single pane of glass is good. The new dashboard is modern with its new design. The look of it is not pretty, but it is efficient, which is good. It is user-friendly; you can find what you need on the interface quickly."

"If [the problem] is something related to HTTP or VoIP, then I can have a quick look into the protocols, a process which gives me some good ideas..."

"The performance of Accedian Skylight is better than other vendors."

"Capturing traffic [is very interesting]. Currently, with our configuration, we don't capture the payload of the packets, just the header. But when we want the body, the payload of the packets, we can do a PCAP, and then analyze it within Wireshark."

"I think the analytics features are okay. My customer also likes the interface, the GUI, because it's easy to operate."

"What I like most about Accedian Skylight is that it's a UI application, so using it is easy. I also like that the support for Accedian Skylight is helpful."

"I always have the Skylight dashboard on one of my screens... Now you can create your own dashboard, specific to an application, specific to a server, or to something else."

"For us, the most valuable feature is something called TWAMP that allows for real-time traffic in a way that is 10 times lighter than things like SolarWinds. It's in the sub-milliseconds of accuracy, and you can divide tasks so that you can literally see things like the tagging for Quality of Service. That had been incorrect with the carrier, but there was no way on this planet you'd be able to tell a carrier that they're wrong. I have dozens of scenarios where we found "No, that's not right," and got it resolved instantly."

More Cisco Provider Connectivity Assurance pros

Cons

"We faced documentation challenges during integration after migrating from Elasticsearch to Amazon OpenSearch Service. Better documentation on integration, query handling, and a more user-friendly UI could enhance the product."

"It would be beneficial to have some level of customization available in the managed service, tailored to the specific use cases of the end users."

"They can enhance data visualization."

"There is a problem with the database. Amazon only provides the hosting to run our applications bias, but there is no option to manage the database within the Elasticsearch product."

"As a user, lower prices or reasonable pricing is always better."

"I want to see a new feature in Amazon Elasticsearch Service that allows users to create default filters for filtered levels."

"I would say that, basically, the configuration part is an area with a shortcoming...Some upgradation is required on the configuration side so that we can get to use it."

"The price is fair yet leans towards the expensive side. I'd rate it five out of ten with respect to capabilities vs. cost."

More Amazon OpenSearch Service cons

"There should be an option to update and upgrade the solution to the new version without having to re-buy it. I have clients switching to other solutions. The old solution is great, but if you change your license to a new one, you have to almost re-buy it completely."

"For the PVX, they are in the process of getting the results to export to cloud and SaaS for analytics. They told me that this will happen later this year. Right now, for the most part, I create that data myself."

"It's a bit slow. When I execute a query, something general with a short timeframe that covers one month, for instance, and I do not specify the IP source or IP destination, it can take ages because it has to query the whole database."

"I would like to see some improvements in parts of their synthetic transactions, which includes all the latency, jitter, and throughput. I would like to see some Layer 7 analytics in there. I want to be able to do a DNS request, HTTP GET request, or even SIP call point-to-point or via registration."

"This solution is expensive compared to some others."

"Human resource costs can be high when dealing with connection issues."

"The Accedian Skylight user interface still has room for improvement."

"It needs the possibility to export data because it is not easy to see larger data sets, e.g., for one month. It would be interesting to export data into a PDF or dashboard to keep a history of the situation."

More Cisco Provider Connectivity Assurance cons

Pricing and Cost Advice

"You only pay for what you use."

"There is a community edition available and the price of the commercial offering is reasonable."

"The solution is not expensive, but priced averagely, I will say."

"Compared to other cloud platforms, it is manageable and not very expensive."

"The solution was previously well-regarded, but after being acquired by Accedian, the prices have significantly increased. This has made it challenging to sell the product due to its high cost. It is an expensive solution."

"The pricing of Accedian Skylight is really good. The sensors are low cost. Their model to analytics for sensors is by license, endpoint, or session. With the probes for their analytics, if they get deployed virtually, they are free. The licensing is only based on flows. So, you can effectively deploy probes everywhere in your network. Then, if you want to look at a specific type of traffic, you can enter into it with a very low cost license. You can just use things like spam ports, mirrors, TAPs, and aggregators to optimize what sort of traffic you send to these analysis tools. Then, if you want to start looking at more, you can up your licensed as you go. You are not getting forced into expensive appliances or subscription models."

"It's not for free, clearly. But on the other hand, it offers very interesting functionality. We pay around €100,000."

"We understand there's a significant cost difference, but have yet to investigate fully."

"Pricing is a little bit expensive."

"If you look into Riverbed, it's a licensing nightmare. You need to pay for every type of analysis... If you don't look into licensing, Riverbed and SolarWinds are pretty comparable. But if you look into licensing it would not be smart to go for either of them. On the pure, bare-metal basis, it's the same. But when you get the bare metal and a few basic licenses, then you need all those other licenses just to be sure that there's no issue... One of the great things about Skylight is you have them all, and you actually need them all."

"The price is competitive overall, depending on the type of customer."

"The pricing is cheaper than other competing products, which is better for our budgets."

More Cisco Provider Connectivity Assurance pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

11%

Manufacturing Company

10%

Government

Computer Software Company

25%

Manufacturing Company

10%

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	6
Large Enterprise	9

Questions from the Community

What do you like most about Amazon OpenSearch Service?

We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage

See all answers

What is your experience regarding pricing and costs for Amazon OpenSearch Service?

I would consider the pricing as a six based on how much data we are handling; if we handle minimal data, it's cheap, but for large data, it becomes costly. Our clients usually pay between $1,000 to...

See all answers

What needs improvement with Amazon OpenSearch Service?

In terms of data handling capabilities with Amazon OpenSearch Service, they can be complex and managing data in comparison to other SIM solutions is a major drawback, as it is very hard to handle t...

See all answers

What needs improvement with Accedian Skylight?

Human resource costs can be high when dealing with connection issues. I require more tools to file and resolve these issues efficiently.

See all answers

What is your primary use case for Accedian Skylight?

I had prepared for COC and the client. I work as a vendor for a client using Flow Mount for network performance monitoring. I focus on resolving client-side issues related to Packy Performance and ...

See all answers

What advice do you have for others considering Accedian Skylight?

I'd rate the solution eight out of ten.

See all answers

Comparisons

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Compared 20% of the time

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Compared 7% of the time

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Compared 6% of the time

Xapien vs Amazon OpenSearch Service

Compared 5% of the time

Amazon Athena vs Amazon OpenSearch Service

Compared 4% of the time

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ThousandEyes vs Cisco Provider Connectivity Assurance

Compared 15% of the time

Dynatrace vs Cisco Provider Connectivity Assurance

Compared 6% of the time

LiveNX vs Cisco Provider Connectivity Assurance

Compared 6% of the time

Zabbix vs Cisco Provider Connectivity Assurance

Compared 6% of the time

AWS X-Ray vs Cisco Provider Connectivity Assurance

Compared 4% of the time

More Cisco Provider Connectivity Assurance Competitors

Product Reports

Buyer's Guide

Amazon OpenSearch Service

January 2026

Download Amazon OpenSearch Service product report

Buyer's Guide

Cisco Provider Connectivity Assurance

January 2026

Cisco Provider Connectivity Assurance report

Download Cisco Provider Connectivity Assurance product report

Also Known As

Amazon Elasticsearch Service

Accedian Skylight, Accedian SkyLIGHT PVX, SkyLIGHT PVX, SecurActive, Performance Vision

Overview

Amazon OpenSearch Service provides scalable and reliable search capabilities with efficient data processing, supporting easy domain configuration and integration with numerous systems for enhanced performance.

Amazon OpenSearch Service offers advanced features for handling JSON, diverse search grammars, quick historical data retrieval, and ultra-warm storage. It also includes customizable dashboards and seamless tool integration for large enterprises. With its managed infrastructure, OpenSearch Service supports efficient system analysis and business analytics, improving overall performance and flexibility. Despite these features, areas like configuration complexity, lack of auto-scaling, and integration with Kibana require attention. Users seek enhanced documentation, better pricing options, and more flexible data handling. Desired improvements include default filters, mapping configuration, and alerting capabilities. Enhanced data visualization and Compute Optimizer Service integration are also recommended for future updates.

What features define Amazon OpenSearch Service?

Scalable Search: Offers reliable search capabilities across vast datasets.
JSON Handling: Supports efficient management of JSON data.
Ultra-warm Storage: Enables cost-effective historical data retrieval.
Dashboard Customization: Supports tool integration and tailored visuals.
System Upgrades: Allows for seamless infrastructure upgrades.

What benefits and ROI should users consider?

Performance Enhancement: Significant improvement in search and data retrieval.
Cost-Effectiveness: Provides a cloud-native solution optimized for AWS environments.
Comprehensive Analytics: Delivers detailed insights for business applications.

Amazon OpenSearch Service is utilized in various industries for log management, data storage, and search capabilities. It supports infrastructure and embedded management, analyzing logs from AWS Lambda, Kubernetes, and other services. Companies use it for application debugging, monitoring security and performance, and customer behavior analysis, integrating it with tools like DynamoDB and Snowflake for a cost-effective solution.

Amazon Web Services (AWS)

Cisco Provider Connectivity Assurance is known for its user-friendly approach to network analysis and performance monitoring. It excels in real-time diagnostics, helping organizations quickly resolve network issues and optimize performance effortlessly.

Cisco Provider Connectivity Assurance focuses on comprehensive network troubleshooting and performance monitoring, assisting in identifying bottlenecks and analyzing applications. Real-time data collection and evaluation ensure IT infrastructure efficiency. With active monitoring of latency, jitter, and throughput, users maintain smooth operations across multiple sites and applications. While highly effective, improvements in data handling, protocol support, and dashboard aesthetics are suggested to enhance user experience.

What are the key features of Cisco Provider Connectivity Assurance?

Flow Matrices: Advanced analysis of network paths and traffic distribution.
SQL and DNS Analysis: In-depth insights into database and domain queries for troubleshooting.
Bandwidth Assessment: Evaluation of network capacity and utilization for performance optimization.
Real-time TWAMP Monitoring: Tracks network performance using Two-Way Active Measurement Protocol.
Application Performance Modules: Monitors the performance of various applications and services.
Customizable Dashboards: Personalized views for tracking critical network metrics and trends.
PCAP Capturing: Detailed packet analysis using tools like Wireshark for deeper insights.

What benefits and ROI should users look for in reviews?

Ease of Use: Intuitive design allowing users to swiftly diagnose network issues.
Comprehensive Monitoring: Enhanced visibility of network activity for better control.
Performance Efficiency: Optimization of throughput, reducing downtimes and improving service delivery.
Cost-Effectiveness: Balances features and functionality with competitive pricing for better ROI.

In industries such as telecommunications and finance, where network reliability is crucial, Cisco Provider Connectivity Assurance offers critical network performance insights. It supports high-demand environments by providing data-driven decisions, ensuring infrastructures handle increased loads efficiently.

Cisco

Sample Customers

VIDCOIN, Wyng, Yellow New Zealand, zipMoney, Cimri, Siemens, Unbabel

T-Systems, Thomson Reuters, Bordeaux Metropole, CGI, Citadelle Regional Hospital Center, Lorraine Institute of Oncology, Luxembourg Institute of Health, Groupe BPCE, Group S, Splitpoint, Horus-Net, Audatex, Indexis, Province de Liège, EASI, Spie Batignolles, Faymonville

Buyer's Guide

Amazon OpenSearch Service vs. Cisco Provider Connectivity Assurance

December 2025

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