Try our new research platform with insights from 80,000+ expert users

Amazon Elastic Load Balancing vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.1
Amazon Elastic Load Balancing boosts service availability and performance during peak traffic, enhancing value with low manpower requirements.
Sentiment score
8.1
NetScaler ensures data security and operational efficiency, providing significant cost savings and stability for medium enterprises.
Amazon Elastic Load Balancing requires minimal personnel for handling, which contributes to organizational value either in terms of cost savings or efficiency.
Cloud engineer at a tech services company with 11-50 employees
Elastic Load Balancing is a part of a total solution package.
Manager Development at BNT SOFT INC
 

Customer Service

Sentiment score
7.2
Amazon Elastic Load Balancing support receives mixed reviews, with praise for prompt responses but concerns over occasional resolution delays.
Sentiment score
6.1
Citrix support is responsive and knowledgeable, though some users report delays and prefer direct access to experienced engineers.
The support team has architects available.
Manager Development at BNT SOFT INC
The technical support is very responsive due to the prime-level support package.
AWS Cloud Solution Developer | DevOps | SpringBoot | Android/iOS at a computer software company with 201-500 employees
I would rate Amazon's technical support a nine out of ten.
Cloud engineer at a tech services company with 11-50 employees
 

Scalability Issues

Sentiment score
8.1
Amazon Elastic Load Balancing efficiently scales workloads, offering seamless integration with auto-scaling, optimizing costs, and preventing downtime.
Sentiment score
7.8
NetScaler is praised for high scalability and flexibility, despite some challenges with licensing complexity and multi-tenancy support.
It automatically scales up or down based on the quantity of requests, optimizing cost while efficiently managing varying workloads.
Cloud engineer at a tech services company with 11-50 employees
Managing traffic load is efficient as Auto Scaling Group can easily be connected with ALB based on the number of requests.
AWS Cloud Solution Developer | DevOps | SpringBoot | Android/iOS at a computer software company with 201-500 employees
 

Stability Issues

Sentiment score
8.1
Amazon Elastic Load Balancing is praised for stability, reliability, and efficient Auto Scaling, despite occasional performance glitches.
Sentiment score
7.6
NetScaler is highly rated for stability and performance, with some recommending regular maintenance for optimal reliability.
It is a stable and reliable service of AWS.
Cloud engineer at a tech services company with 11-50 employees
 

Room For Improvement

Amazon Elastic Load Balancing needs improved integration, security, speed, and support to address user demands and performance challenges effectively.
NetScaler needs improvements in usability, stability, security integration, and support while enhancing documentation, pricing transparency, and deployment processes.
The ability to directly block specific IP addresses without additional service integration would be beneficial.
AWS Cloud Solution Developer | DevOps | SpringBoot | Android/iOS at a computer software company with 201-500 employees
Improvements could involve making Amazon Elastic Load Balancing a global service, as currently, it is region-specific.
Cloud engineer at a tech services company with 11-50 employees
For example, in India, we have just two regions at the moment, which impacts latency.
Senior technical manager at a recreational facilities/services company with 11-50 employees
 

Setup Cost

Amazon Elastic Load Balancing offers competitive pricing with costs from $18-$30 monthly, varying by data and connection usage.
NetScaler pricing is high but offers strong features; cost-saving options include alternatives or negotiating multi-year subscriptions.
Using ALB incurs a cost as opposed to the free open-source solutions like NGINX or HAProxy.
AWS Cloud Solution Developer | DevOps | SpringBoot | Android/iOS at a computer software company with 201-500 employees
Pricing is okay, and Amazon has plans to reduce prices further.
Manager Development at BNT SOFT INC
 

Valuable Features

Amazon Elastic Load Balancing offers scalable traffic distribution, security features, AWS integration, and cost-effective pay-as-you-go pricing, enhancing user experience.
NetScaler provides flexible deployment, security enhancements, and integration with Citrix for efficient application delivery and robust traffic management.
The Application Load Balancer is noteworthy due to session persistence, traffic distribution, and integration with auto-scaling, which helps manage server scaling automatically based on demand.
Cloud engineer at a tech services company with 11-50 employees
Deploy our solution in multiple availability zones, it ensures that the system is always available and does not go down.
AWS Cloud Solution Developer | DevOps | SpringBoot | Android/iOS at a computer software company with 201-500 employees
It is the de facto standard for AWS workloads and supports the AWS ecosystem seamlessly.
Manager Development at BNT SOFT INC
 

Categories and Ranking

Amazon Elastic Load Balancing
Ranking in Application Delivery Controllers (ADC)
7th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
23
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Application Delivery Controllers (ADC)
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Network Management Applications (4th), Web Application Firewall (WAF) (10th)
 

Mindshare comparison

As of January 2026, in the Application Delivery Controllers (ADC) category, the mindshare of Amazon Elastic Load Balancing is 1.9%, up from 1.4% compared to the previous year. The mindshare of NetScaler is 13.2%, down from 15.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Delivery Controllers (ADC) Market Share Distribution
ProductMarket Share (%)
NetScaler13.2%
Amazon Elastic Load Balancing1.9%
Other84.9%
Application Delivery Controllers (ADC)
 

Featured Reviews

Syed Azhar - PeerSpot reviewer
Cloud engineer at a tech services company with 11-50 employees
Efficient traffic distribution and resource monitoring enhance operational reliability
Although I haven't faced any issues, improvements could involve making Amazon Elastic Load Balancing a global service, as currently, it is region-specific. Simplifying components required for load balancing, such as targets, target groups, listeners, and health checks, could also be beneficial. Ports or listeners present potential security vulnerabilities, so making it free of listeners may enhance security.
LD
Information Technology Division Director at Ethiopian Roads Administration
Offers better visibility into user sessions compared to other solutions
Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us.
report
Use our free recommendation engine to learn which Application Delivery Controllers (ADC) solutions are best for your needs.
879,927 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
33%
Media Company
7%
Manufacturing Company
6%
Financial Services Firm
5%
Computer Software Company
13%
Government
9%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise5
Large Enterprise5
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise23
Large Enterprise57
 

Questions from the Community

What do you like most about Amazon Elastic Load Balancing?
Amazon Elastic Load Balancing transfers the data securely from servers to users and splits the traffic based on peak times.
What needs improvement with Amazon Elastic Load Balancing?
Cost is definitely an area of improvement for Amazon. Availability can be improved through the addition of more regions. For example, in India, we have just two regions at the moment, which impacts...
What is your primary use case for Amazon Elastic Load Balancing?
We use several Amazon solutions including Lambda, S3, and EKS. Within EKS, there are various microservices, and DynamoDB is one of them in terms of databases. We also use various applications such ...
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Also Known As

No data available
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Amazon Elastic Load Balancing vs. NetScaler and other solutions. Updated: December 2025.
879,927 professionals have used our research since 2012.