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Amazon Comprehend vs Starburst Enterprise comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Comprehend
Ranking in Data Science Platforms
19th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Starburst Enterprise
Ranking in Data Science Platforms
14th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Streaming Analytics (12th)
 

Mindshare comparison

As of May 2025, in the Data Science Platforms category, the mindshare of Amazon Comprehend is 0.5%, down from 0.7% compared to the previous year. The mindshare of Starburst Enterprise is 2.2%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Science Platforms
 

Featured Reviews

Ashish Lata - PeerSpot reviewer
Integration with automation tools enhances customer sentiment analysis
Comprehend is a useful service for sentiment analysis as it analyzes customer transcripts to evaluate interactions between customers and agents. It provides scores indicating whether sentiments are positive, negative, or neutral. The integration with AWS services like DynamoDB and Lambda facilitates automated analysis, contributing to more informed assessments of customer interactions.
KamleshPant - PeerSpot reviewer
Connects to any data source from any region and offers unified access
There are no specific projects supported by Starburst regarding AI initiatives or machine learning projects. In the future, if we have all the data available, we can definitely capitalize on AI/ML and LLM capabilities to summarize data and gain insights. That's our future goal, but we haven't reached that point yet. There should be support for REST API data sources to access data from the web. We often have data coming in and communicate with data sources via REST API calls. I don't see that capability in Starburst currently; everything is through JDBC or ODBC. If Starburst could seamlessly access data using REST API capabilities, it would be a game-changer. The self-service data management features, like self-service materialized views, are great, but they can be a bit complex for basic users to understand.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon Comprehend works with a large pool of doctors. They're building the product based on working with domain experts."
"I am totally happy with AWS support, as they provide excellent solutions."
"We have noticed improvements in performance using Starburst Enterprise. It handles complex data, including reading and partitioning files. We can add a new catalog to Starburst Enterprise by providing connection details and service account information. This allows us to integrate with existing tools, such as the Snowflake database, which we use for data protection in our project."
"It's very scalable, fast performing, and supports many catalogs."
 

Cons

"It is a bit complex to scale. It is still evolving as a product."
"There is room for improvement in terms of accuracy. For example, when a sentence expresses a negative sentiment, such as 'I want to cancel my credit card,' it is crucial for the system to accurately identify it as negative."
"There should be support for REST API data sources to access data from the web."
"Starburst Enterprise could improve by offering additional features similar to those provided by other SQL query tools. For example, incorporating functionalities like pivot tables would make it more feasible to use."
 

Pricing and Cost Advice

Information not available
"I haven't personally dealt with the pricing aspects first-hand, but from what I understand, it largely depends on the specifics of your setup, especially the machines you use on AWS. The cost of using Starburst Enterprise can vary based on the amount of data you're processing and the type of machines you opt for, whether on AWS or another cloud platform."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
44%
Computer Software Company
8%
Energy/Utilities Company
5%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What needs improvement with Amazon Comprehend?
Regarding improvements, I would focus on accuracy. For example, if a customer says, 'I want to cancel my credit card,' it should clearly be identified as a negative sentiment. Improving accuracy in...
What is your primary use case for Amazon Comprehend?
I have used Amazon Comprehend primarily for sentiment analysis in my project. I analyze customer transcripts to determine if they are satisfied with the agents they interact with. I store the trans...
What advice do you have for others considering Amazon Comprehend?
I would rate Amazon Comprehend an eight out of ten because there is always room for improvement, especially in terms of accuracy. For those new to Comprehend, understanding its usage and reviewing ...
What is your experience regarding pricing and costs for Starburst Enterprise?
I haven't personally dealt with the pricing aspects first-hand, but from what I understand, it largely depends on the specifics of your setup, especially the machines you use on AWS. The cost of us...
What needs improvement with Starburst Enterprise?
There are no specific projects supported by Starburst regarding AI initiatives or machine learning projects. In the future, if we have all the data available, we can definitely capitalize on AI/ML ...
What is your primary use case for Starburst Enterprise?
We use Starburst with one client who is exploring their ecosystem to remove data silos and enable data access across departments. It's a very big ecosystem, like a finance institute. They are curre...
 

Overview

 

Sample Customers

LexisNexis, Vibes, FINRA, VidMob
Information Not Available
Find out what your peers are saying about Amazon Comprehend vs. Starburst Enterprise and other solutions. Updated: April 2025.
851,491 professionals have used our research since 2012.