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Amazon Comprehend vs IBM SPSS Modeler comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon Comprehend
Ranking in Data Science Platforms
20th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
2
Ranking in other categories
No ranking in other categories
IBM SPSS Modeler
Ranking in Data Science Platforms
16th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
40
Ranking in other categories
Data Mining (3rd)
 

Mindshare comparison

As of October 2025, in the Data Science Platforms category, the mindshare of Amazon Comprehend is 0.5%, down from 0.5% compared to the previous year. The mindshare of IBM SPSS Modeler is 3.5%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Data Science Platforms Market Share Distribution
ProductMarket Share (%)
IBM SPSS Modeler3.5%
Amazon Comprehend0.5%
Other96.0%
Data Science Platforms
 

Featured Reviews

Ashish Lata - PeerSpot reviewer
Integration with automation tools enhances customer sentiment analysis
Comprehend is a useful service for sentiment analysis as it analyzes customer transcripts to evaluate interactions between customers and agents. It provides scores indicating whether sentiments are positive, negative, or neutral. The integration with AWS services like DynamoDB and Lambda facilitates automated analysis, contributing to more informed assessments of customer interactions.
PeterHuo - PeerSpot reviewer
Good tool for extracting data from data warehouses, creating streams, and manipulating logic to extract final data
There are performance issues. Extracting data from many combined tables can take hours and occasionally crash the server due to memory leaks. This performance problem bothers people. The performance issue seems to be related to the server. We design streams on the client and submit them to the server, which generates a large SQL statement. There are two potential bottlenecks: one in the server and another in data extraction. I'm unsure about the exact mechanics of data splitting when fetching from the database. When streams become larger, performance bottlenecks may occur in the IBM SPSS Modeler server or the database. Sometimes the server crashes and needs to be restarted to release memory on both sides. I'm not sure exactly where the problem is caused, as I focus on stream design rather than server issues. The problem could be on the IBM SPSS Modeler server and database.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Amazon Comprehend works with a large pool of doctors. They're building the product based on working with domain experts."
"I am totally happy with AWS support, as they provide excellent solutions."
"The most valuable features of the IBM SPSS Modeler are visual programming, you don't have to write any code, and it is easy to use. 90 to 95 percent of the use cases, you don't have to fine-tune anything. If you want to do something deeper, for example, create a better neural network, then you have to go into the features and try to fine-tune them. However, the default selection which is made by the tool, it's very practical and works well."
"Some basic form of feature engineering for classification models. This really quickens the model development process."
"It is just a lot faster. So you do not have to write a bunch of code, you can throw that stuff on there pretty quickly and do prototyping quickly."
"The ease of use in the user interface is the best part of it. The ability to customize some of my streams with R and Python has been very useful to me, I've automated a few things with that."
"I was familiar with using IBM SPSS Modeler separately in the private sector before that. It's a good tool for extracting data from data warehouses, creating streams, and manipulating logic to extract final data."
"IBM was chosen because of usability. It's point and click, whereas the other out-of-the box-solution, or open-source solutions, require full-on programming and a much higher skill level."
"We use analytics with the visual modeling capability to leverage productivity improvements."
"Extremely easy to use, it offers a generous selection of proprietary machine learning algorithms."
 

Cons

"There is room for improvement in terms of accuracy. For example, when a sentence expresses a negative sentiment, such as 'I want to cancel my credit card,' it is crucial for the system to accurately identify it as negative."
"It is a bit complex to scale. It is still evolving as a product."
"I can say the solution is outdated."
"I understand that it takes some time to incorporate some of the new algorithms that have come out in the last few months, in the literature. For example, there is an algorithm based on how ants search for food. And there are some algorithms that have now been developed to complement rules. So that's one of the things that we need to have incorporated into it."
"We would like to see better visualizations and easier integration with Cognos Analytics for reporting."
"​I would like better integration into the Weather Company solution. I have raised a couple of concerns about this integration and having more time series capabilities.​"
"Formula writing is not straightforward for an Excel user. Totally new set of functions, which takes time to learn and teach."
"It would be beneficial if the tool would include more well-known machine learning algorithms."
"The forecasting could be a bit easier."
"The integration with sources and visualisation needs some improvement. The scalability needs improvement."
 

Pricing and Cost Advice

Information not available
"The scalability was kind of limited by our ability to get other people licenses, and that was usually more of a financial constraint. It's expensive, but it's a good tool."
"Its price is okay for a company, but for personal use, it is considered somewhat expensive."
"I am using the free version of IBM SPSS Modeler, it is the educational edition version."
"$5,000 annually."
"This tool, being an IBM product, is pretty expensive."
"It got us a good amount of money with quick and efficient modeling."
"It is an expensive product."
"The government has funds and a budget, it's hard to say if it's expensive or cheap. In Canada, they have a yearly budget. They used to encourage people to use the modeler for development. If ten users use the server with ten licenses, it runs faster. But if forty users use the same appliance, everything slows down. People then think it's not easy to do things and prefer using remote tools like Python to extract data from the database. It's not about being expensive or cheap, but about people's knowledge and experience in how to do the work."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Government
11%
Educational Organization
10%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise32
 

Questions from the Community

What needs improvement with Amazon Comprehend?
Regarding improvements, I would focus on accuracy. For example, if a customer says, 'I want to cancel my credit card,' it should clearly be identified as a negative sentiment. Improving accuracy in...
What is your primary use case for Amazon Comprehend?
I have used Amazon Comprehend primarily for sentiment analysis in my project. I analyze customer transcripts to determine if they are satisfied with the agents they interact with. I store the trans...
What advice do you have for others considering Amazon Comprehend?
I would rate Amazon Comprehend an eight out of ten because there is always room for improvement, especially in terms of accuracy. For those new to Comprehend, understanding its usage and reviewing ...
What do you like most about IBM SPSS Modeler?
Compared to other tools, the product works much easier to analyze data without coding.
What is your experience regarding pricing and costs for IBM SPSS Modeler?
The government has funds and a budget, it's hard to say if it's expensive or cheap. In Canada, they have a yearly budget. They used to encourage people to use the modeler for development. If ten us...
What needs improvement with IBM SPSS Modeler?
The customer comes to you and says they want to deploy it and make a production out of this, which is very difficult and expensive with IBM SPSS Modeler. With MATLAB, there is no problem. I have a ...
 

Also Known As

No data available
SPSS Modeler
 

Overview

 

Sample Customers

LexisNexis, Vibes, FINRA, VidMob
Reisebªro Idealtours GmbH, MedeAnalytics, Afni, Israel Electric Corporation, Nedbank Ltd., DigitalGlobe, Vodafone Hungary, Aegon Hungary, Bureau Veritas, Brammer Group, Florida Department of Juvenile Justice, InSites Consulting, Fortis Turkey
Find out what your peers are saying about Amazon Comprehend vs. IBM SPSS Modeler and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.