Amazon CloudWatch vs Mezmo comparison

Amazon Web Services (AWS) and Mezmo are both solutions in the Application Performance Monitoring (APM) and Observability category. Amazon Web Services (AWS) is ranked #13 with an average rating of 8.3, while Mezmo is ranked #75. Amazon Web Services (AWS) holds a 1.6% mindshare in APM, compared to Mezmo’s 0.1% mindshare. Additionally, 89% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 100% of Mezmo users who would recommend it.

Amazon CloudWatch

Read 46 Amazon CloudWatch reviews

2,344 Views
2,020 Comparison Views

89% willing to recommend

Mezmo

Read 2 Mezmo reviews

213 Views
122 Comparison Views

100% willing to recommend

Amazon CloudWatch

Mezmo

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Amazon CloudWatch and Mezmo are key players in the monitoring and log management category. Mezmo appears to have the upper hand due to its robust analytical capabilities, which offer unique advantages over Amazon CloudWatch's AWS integrations.

Features: Amazon CloudWatch integrates seamlessly with AWS services, benefiting AWS Cloud users. It helps manage resources efficiently within the AWS ecosystem. Mezmo offers sophisticated log correlation capabilities, flexible reporting suitable for in-depth analysis, and powerful analytics that provide comprehensive insights. Mezmo's versatility in features is evident compared to Amazon CloudWatch's focus on AWS services.

Room for Improvement: Amazon CloudWatch users suggest improvements in scalability, enhanced navigation of complex metrics, and performance under heavy workloads. Mezmo could refine customization options, enhance notification settings, and address its initial learning curve. Each product has an opportunity to improve in these areas.

Ease of Deployment and Customer Service: Amazon CloudWatch is easy to deploy for AWS-experienced users, offering stable customer service. Mezmo requires a longer deployment period but provides detailed guidance and highly responsive support. This highlights mezmo's strength in customer engagement, contrasting CloudWatch's integration ease.

Pricing and ROI: Amazon CloudWatch is deemed cost-effective for AWS-centric environments, with some critiques on billing transparency. Mezmo's setup costs may seem higher, but users are satisfied with the return on investment due to its comprehensive analytics offerings. Mezmo's users find its value worth the price despite the initial costs.

To learn more, read our detailed Amazon CloudWatch vs. Mezmo Report (Updated: April 2025).

Buyer's Guide

Amazon CloudWatch vs. Mezmo

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Amazon CloudWatch

Ranking in Application Performance Monitoring (APM) and Observability

13th

Ranking in Log Management

13th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (10th)

Mezmo

Ranking in Application Performance Monitoring (APM) and Observability

75th

Ranking in Log Management

54th

Average Rating

9.0

Number of Reviews

Ranking in other categories

Observability Pipeline Software (6th)

Mindshare comparison

As of May 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon CloudWatch is 1.6%, up from 1.1% compared to the previous year. The mindshare of Mezmo is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Rasanpreet Singh

Senior Consultant at Infosys

Reliable AWS monitoring and logging

The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.

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Theodore Omtzigt

President and Founder at STILLWATER SUPERCOMPUTING INC

Has vastly increased our ability to reach SLA targets consistently

Scalability could be improved. We are using it through the IBM cloud deployment and on some of the data centers that are very heavily used, there is a significant lag in the event stream, sometimes 10, 15 minutes behind, which makes the RCA impossible. If an event hits but you don't have the information to look at it, then it's tricky. This is probably not an issue of the product itself, but more a deployment issue. There is something on the IBM side that needs some readjustment to make certain these lags don't happen too often. We now use other tools for back-up in that area. But if you really want to do SIEM type work, then that is an aspect that needs some improvement. It's hard to tell if it's the product or the IBM deployment of it. The user interface is really very productive interactively but for an additional feature, it would be nice if we somehow could encapsulate a query or a filter, and communicate or share that among the team so that specific types of actions can be carried out quickly. In particular, when we deal with a customer issue, it may pertain to a particular transaction through the system and each transaction has a unique ID. It would be great if we could query that ID and request all transactions that pertain to a specific ID. For now, we need to find the events, then extract the ID. Once we have that, we can go through the UI to set up the query and filter it to give us a transaction. But it would be really nice if we could simply say, "Here's the ID. Give me all the transactions."

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use Amazon CloudWatch for logging."

"It is a robust analytical tool and it goes beyond mere functionality and extends into the realm of providing comprehensive insights."

"The monitoring feature is valuable."

"We can create events and alerts. We use the information to dive down into the infrastructure performance."

"The initial setup is easy."

"I can put it in a simple term, its simplicity is always there."

"The most valuable feature of Amazon CloudWatch is collecting the logs from Lambda."

"You can enable alarms and metrics, and it has robust integration with AWS services. You can also trigger events. For example, if the CPU utilization is above 80%, it can launch a new instance for you."

More Amazon CloudWatch pros

"The solution aggregates all event streams, so that if there are any issues, it's all in the same interface."

"LogDNA consolidates all logs into one place, which is super valuable."

Cons

"Amazon CloudWatch's pricing needs improvement."

"CloudWatch doesn’t monitor disk throughput by default."

"Better reporting is always something needed. That could be an answer to just about anything. But you always want better reporting, better dashboards, things that are just more dynamic and more accessible."

"We'd like the interface to be as easy as Datadog."

"I found several areas for improvement in Amazon CloudWatch. First is that it's tough to track issues and find out where it's going wrong. The process takes longer. For example, if I get an exception error, I read the logs, search, go to AWS Cloud, then to the groups to find the keyword to determine what's wrong. Another area for improvement in Amazon CloudWatch is that it's slow in terms of log streaming. It requires an entire twenty-four hours for scanning, rather than just one hour. This issue can be solved with Elasticsearch streaming with Kibana, but it requires a lot of development effort and integration with Kibana or Splunk, and this also means I need a separate developer and software technical stack to do the indexing and streaming to Kibana. It's a manual effort that you need to do properly, so log streaming should be improved in Amazon CloudWatch. The AWS support person should also have a better understanding of the logs in Amazon CloudWatch. What I'd like added to the solution is a more advanced search function, particularly one that can tell you more information or special information. Right now, the search function is difficult to use because it only gives you limited data. For example, I got an error message saying that the policy wasn't created. I only know the amount the customer paid for the policy, the mobile number, and the customer name, but if I use those details, the information won't show up on the logs. I need to enter more details, so that's the type of fuzzy matching Amazon CloudWatch won't provide. If this type of search functionality is provided, it will be very helpful for businesses and companies that provide professional services to customers, like ours."

"What would make Amazon CloudWatch better is if it includes more on-site checks, particularly status checks on the CPU, network input/output, etc. It would also be helpful if there's built-in swap space, disk, and memory monitoring in Amazon CloudWatch because, at the moment, my team has to configure it manually through a shell script."

"Improvement of SSSD logs would be beneficial."

"The integration with third-party tools must be made easier."

More Amazon CloudWatch cons

"Every once in a while, our IBM cloud operational implementation gets behind. Sometimes, when we have a customer event, we do not get access to the latest logs for about 30 minutes, particularly for the sites that are heavily utilized. This is clearly not good. It is impossible to RCA when you can't look at the logs that pertain to the time period in which the event occurred. It could be more of an operational problem than a feature problem. I don't have visibility about whether it is a LogDNA issue or just an operational issue."

"No ability to encapsulate a query or a filter, and communicate or share that among the team."

Pricing and Cost Advice

"The solution is expensive."

"The price of Amazon CloudWatch is reasonable for detailed basic monitoring."

"The pricing can be considered reasonable, especially when already operating on a cloud platform."

"I consider it as a medium-priced solution."

"The price is okay for me."

"Amazon CloudWatch is a cheap solution."

"The price of Amazon CloudWatch is reasonable. When the rate of data collection is done the price will increase. The price is less than other solutions."

"The pricing is average."

More Amazon CloudWatch pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

17%

Manufacturing Company

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Amazon CloudWatch?

The monitoring features are valuable.

See all answers

What is your experience regarding pricing and costs for Amazon CloudWatch?

Amazon CloudWatch charges more for custom metrics as well as for changes in the timeline, which I see as a disadvantage given the price.

See all answers

What needs improvement with Amazon CloudWatch?

Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage. Another aspect that needs improvement is the look and feel of custom dashboards, which currently do not matc...

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Comparisons

Grafana Loki vs Amazon CloudWatch

Compared 24% of the time

Amazon OpenSearch Service vs Amazon CloudWatch

Compared 17% of the time

Zabbix vs Amazon CloudWatch

Compared 12% of the time

Dynatrace vs Amazon CloudWatch

Compared 7% of the time

New Relic vs Amazon CloudWatch

Compared 5% of the time

More Amazon CloudWatch Competitors

Datadog vs Mezmo

Compared 50% of the time

Cribl vs Mezmo

Compared 27% of the time

Grafana Loki vs Mezmo

Compared 23% of the time

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Also Known As

No data available

LogDNA

Overview

Amazon CloudWatch is used for monitoring, tracking logs, and organizing metrics across AWS services. It detects anomalies, sets dynamic alarms, and automates actions to optimize cloud utilization, troubleshoot, and ensure service availability.

Organizations leverage Amazon CloudWatch for collecting and analyzing logs, triggering alerts, and profiling application performance. It's also employed for monitoring bandwidth, virtual machines, Lambda functions, and Kubernetes clusters. Valuable features include seamless integration with AWS, real-time data and alerts, detailed metrics, and a user-friendly interface. It provides robust monitoring capabilities for infrastructure and application performance, log aggregation, and analytics. Users appreciate its scalability, ease of setup, and affordability. Additional key aspects are the ability to create alarms, dashboards, and automated responses, along with detailed insights into system and application health. Room for improvement includes dashboards and UI enhancements for better visualization and customizability, log streaming speed, advanced machine learning and reporting capabilities, pricing, and integration with non-AWS services and databases. Users also seek more real-time monitoring and comprehensive application performance features, and simpler alerts and configuration processes.

What are the most important features?

Seamless integration with AWS: Ensures smooth operation with AWS services.
Real-time data and alerts: Provides immediate insights and notifications.
Detailed metrics: Offers in-depth data on infrastructure and application performance.
Scalability: Supports growing needs with ease.
Ease of setup: Quick and straightforward installation.
Affordability: Cost-effective monitoring solution.
Alarms and dashboards: Customizable alerts and visual insights.
Automated responses: Facilitates automatic actions based on set criteria.
System and application health insights: Delivers comprehensive health reports.

What benefits and ROI can users expect?

Optimized cloud utilization: Ensures efficient use of resources.
Improved troubleshooting: Identifies and resolves issues quickly.
Enhanced service availability: Keeps services running smoothly.
Effective log analysis: Provides valuable insights from collected logs.
Performance profiling: Assesses and optimizes application performance.
Scalable monitoring: Adapts to growing business needs.

Amazon CloudWatch is implemented across a range of industries, including technology, finance, healthcare, and retail. Technology firms use it to monitor application performance and traffic, while financial organizations leverage it for ensuring compliance and system reliability. Healthcare entities rely on it for maintaining service availability and monitoring data flow, and retail companies utilize it for tracking customer interactions and optimizing server usage.

Amazon Web Services (AWS)

Today’s enterprises must manage a massive amount of machine data. They require a platform that enables engineering teams to deliberately route and store structured and unstructured data for different teams with unique use cases. Legacy platforms weren’t made for this moment.
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Mezmo, formerly LogDNA, lets organizations ingest, process, route, analyze, and store all of their log data. Purpose-built for modern engineering teams—including developers, SREs, IT Operations, and Security Engineers—the Mezmo platform is trusted by thousands of companies for SaaS, cloud, and hybrid applications.

Mezmo

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus

Instacart, Asics, Lime, Salesforce

Buyer's Guide

Amazon CloudWatch vs. Mezmo

April 2025

Free Report: Amazon CloudWatch vs. Mezmo

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