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Amazon CloudWatch vs IBM Instana Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 10, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon CloudWatch
Ranking in Application Performance Monitoring (APM) and Observability
13th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
47
Ranking in other categories
Log Management (12th), Cloud Monitoring Software (10th)
IBM Instana Observability
Ranking in Application Performance Monitoring (APM) and Observability
41st
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Amazon CloudWatch is 1.7%, up from 1.1% compared to the previous year. The mindshare of IBM Instana Observability is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Rahul Kundu - PeerSpot reviewer
Proactively address issues with seamless monitoring while enhancing custom metrics functionality
We use CloudWatch for monitoring and logging. It helps us monitor our applications' performance, particularly in ensuring that every API hit returns a response within four seconds, which is our SLA. We also monitor invocation errors in Lambda and use CloudWatch alerts to notify us of any issues…
Tomas Kim - PeerSpot reviewer
Not expensive and offers good performance
The most valuable feature of the solution is performance. A one-vendor solution serves as a good feature of the tool. In the IT industry, the IT support team has lots of vendors to contact. DB monitoring is done by one company, while WaaS monitoring is done by another and done by another company, which makes it really complicated for the IT team concerned about the security levels. The tool's main feature is that it is a one-vendor solution. The analysis done by the tool is a good feature. The tool is used as an open-source tool. The tool is growing, and new features are being added to the product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool enables live monitoring."
"Amazon CloudWatch's best feature stems from its ability to monitor app performance."
"Monitoring time and ensuring ease in it is the most valuable feature."
"The most valuable part is the metrics part, which is really good."
"Every time we get an alarm or have an incident, CloudWatch is always there. We use it not only for resources we've spun up in the cloud, but also for some of our on-premises resources."
"I have found the memory metrics and the CPU metrics valuable."
"We use Amazon CloudWatch for logging."
"We can create events and alerts. We use the information to dive down into the infrastructure performance."
"The solution has a one-second resolution, giving you the status of your application within one second."
"The most valuable feature of the solution is performance."
"The most valuable features of IBM Instana are its quick data collection and analytics after installing the agent."
 

Cons

"Amazon CloudWatch's pricing needs improvement."
"CloudWatch doesn’t monitor disk throughput by default."
"Amazon CloudWatch charges extra for custom metrics, which is a significant disadvantage."
"Right now, in relation to monitoring services, there are too many services and too many metrics per service."
"CloudWatch's scalability could be improved."
"The solution's pricing is a bit higher."
"The product's configuration has some challenges. The solution needs to be more user-friendly."
"The dashboard of Amazon CloudWatch is not very customizable right now."
"One area that requires improvement is related to the automation part, specifically automated actions like sending SMS."
"The product's initial setup phase is not very easy."
"The solution should include log management and improve reporting and integration with Cognos."
 

Pricing and Cost Advice

"Its pricing is reasonable. It is sometimes tricky, but it is reasonable as compared to others."
"The solution is expensive."
"The pricing is average."
"The price is okay for me."
"The price of Amazon CloudWatch is reasonable for detailed basic monitoring."
"It’s an open-source solution."
"It is a free-of-charge service."
"The price of Amazon CloudWatch is reasonable. When the rate of data collection is done the price will increase. The price is less than other solutions."
"The solution's pricing is reasonable compared to that of its competitors like Dynatrace."
"The tool's cost is normal as per the market. The tool is not expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
9%
University
5%
Financial Services Firm
17%
Computer Software Company
8%
Manufacturing Company
8%
Hospitality Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
Overall, the pricing of Amazon CloudWatch is very expensive.
What needs improvement with Amazon CloudWatch?
Apart from traceability of network resources, Amazon CloudWatch needs to be more interoperable with other tools because many companies are starting to use AI-based dashboards. When using third-part...
What is your experience regarding pricing and costs for IBM Instana Observability?
The tool's cost is normal as per the market. The tool is not expensive.
What needs improvement with IBM Instana Observability?
The tool should offer more LDR AI models. The monitoring is just a status, but the next level of a monitoring solution is to prevent an accident or stop an accident status. The solution should be t...
What is your primary use case for IBM Instana Observability?
Before IBM, I ordered our company's engineer to have a look at the tool and test it. I think it was two years ago, the transfer to IBM happened in our company. At the beginning, IBM Instana Observa...
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Information Not Available
Find out what your peers are saying about Amazon CloudWatch vs. IBM Instana Observability and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.