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Amazon AWS vs Amazon Bedrock comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
AWS offers cost savings, scalability, and agility with a pay-as-you-go model, attracting clients and reducing overhead.
Sentiment score
3.9
Amazon Bedrock offers cost-efficiency with a usage-based model, despite some initial billing issues affecting financial benefits.
 

Customer Service

Sentiment score
6.9
AWS is favored for reliable support and problem-solving despite concerns over response times and communication efficiency.
Sentiment score
6.2
Amazon Bedrock's support is responsive and effective, highly rated for addressing issues quickly, though some areas need improvement.
Reaching out to them and talking is different from receiving a complete solution to your problem.
Amazon AWS has good technical engineers available, making their customer service reliable.
We are experiencing the fastest time ever to get things done with AI integrating into our work, regardless of where we are.
So, you always have to bridge the gap by presenting scenarios, getting recommendations, and testing or validating those assumptions.
My experience with the technical support has been very good because they resolved my billing issue within a day.
 

Scalability Issues

Sentiment score
7.9
Amazon AWS provides seamless vertical and horizontal scalability, supporting diverse customer needs from startups to large enterprises efficiently.
Sentiment score
6.0
Amazon Bedrock offers scalable solutions with AWS integration, facing limitations like rate limits and pricing concerns at hyperscale.
The scalability of Amazon AWS is excellent.
Amazon AWS provides strong scalability features, but the scaling process could be made more straightforward.
It is scalable on a truly global basis.
Amazon Bedrock is quite highly scalable, but there are some limitations they impose on the accounts, which could be an area for improvement.
It scales well with AWS Lambda, AWS Transcribe, and Polly.
 

Stability Issues

Sentiment score
8.1
Amazon AWS is highly reliable with minimal issues, strong infrastructure, and stability often rated between eight and nine.
Sentiment score
7.2
Amazon Bedrock is praised for its reliability, security, seamless scalability, and stable performance, highly rated by users.
The stability of Amazon Bedrock is good as I have not faced any issues.
 

Room For Improvement

AWS users face challenges in cost, support, complexity, security, documentation, and features, with improvements needed in usability and integration.
Amazon Bedrock needs better documentation, integration, pricing, and enhanced AI capabilities to meet user demands for efficiency and accessibility.
Amazon AWS could improve its user interface to make it more user-friendly, especially for people who are not highly technical.
When using scripts for APIs to fetch data, they don't match the data exactly with the request.
In AgenTek AI business, the only foundation models we can rely on for scaling now are the Cloud 3.5 models like Haiku and SONNET, designed for low latency and complex AI business use cases.
For companies in general, the main pain point or main issue related to Amazon Bedrock is security because they are not confident that all information is hidden by this kind of architecture.
If AWS provided methods, like five or six prompts that yield specific results, it would ease development.
 

Setup Cost

AWS offers scalable, flexible pricing suited for enterprises but requires careful management to avoid high costs from storage and data transfer.
Enterprise users appreciate Amazon Bedrock's flexible pricing, but some experience high costs, necessitating careful design to optimize expenses.
After three to four years, if you are not managing it correctly, you will be paying more than an on-premise solution, which applies to all cloud providers, so you must regularly maintain and manage for efficiency.
Currently, Amazon AWS is known to be on the higher price range because popular and in-demand services often come at a premium.
Our cost is incredibly low, operating for a few hundred dollars a month in production.
One customer paid around $100 to $200 per month, which was significant given their overall infrastructure costs.
The pricing and licensing of Amazon Bedrock are quite flexible.
 

Valuable Features

Amazon AWS offers scalable, secure, and flexible cloud services with automation, diverse tools, and excellent support for efficient resource management.
Amazon Bedrock enhances security, scalability, and efficiency with customizable AI models, seamless integration, and powerful computational resources.
Amazon AWS offers flexibility and scalability.
One aspect I appreciate in Amazon AWS is their support team, which is excellent.
It has improved operational costs and efficiency significantly, saving money and enhancing the quality of operations.
The valuable features that have helped in leveraging generative AI for operational efficiency improvements include customization capabilities, various types of models suitable for specific use cases, and the integration of knowledge bases.
The ability to make changes in the foundational model is valuable since different customers have specific needs, allowing customization.
 

Categories and Ranking

Amazon AWS
Ranking in Infrastructure as a Service Clouds (IaaS)
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
256
Ranking in other categories
PaaS Clouds (2nd)
Amazon Bedrock
Ranking in Infrastructure as a Service Clouds (IaaS)
12th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
15
Ranking in other categories
AI Infrastructure (2nd)
 

Featured Reviews

HarishMahanta - PeerSpot reviewer
Reliable cloud service enhances ERP management with advanced security features
I use Amazon AWS for ERP implementation. My responsibility is to integrate our application into the AWS cloud and provide AI solutions to the infrastructure AWS is stable and has provided a reliable infrastructure for my organization. AWS offers add-on services such as security and automated…
RodrigoBassani - PeerSpot reviewer
Advanced integration and flexible architecture drive efficient business solutions
I have to gain more maturity to provide some improvements to Amazon Bedrock. I have a lot to do with the environment they already provided. For example, they are able to connect to any LLM solution such as Llama, Meta, Gemini, or ChatGPT. It is open; you just choose your favorite LLM solution, and you can integrate it into Amazon Bedrock. We have a lot of possibilities to do this integration at this moment; we just need to work on it, create more maturity, and then we can provide some enhancements that we can see on the solution as a whole. For companies in general, the main pain point or main issue related to Amazon Bedrock is security because they are not confident that all information is hidden by this kind of architecture. They wonder if they are providing some company information that can run away, and I think that is the challenge we have now. We need to find ways to work on it and make our clients' data secure. They are looking for that to guarantee that this is a great solution for companies that is also secure.
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
12%
Manufacturing Company
9%
University
7%
Computer Software Company
13%
Manufacturing Company
12%
Financial Services Firm
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does OpenShift compare with Amazon AWS?
Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...
Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...
What is your experience regarding pricing and costs for Amazon Bedrock?
The pricing depends on the LLM model in use, such as the 1.2 Anthropic Claude ( /products/claude-reviews ). Costs are based on the number of characters obtained in return. It follows a pay-as-you-g...
What needs improvement with Amazon Bedrock?
The only aspect that could be improved about Amazon Bedrock is the pricing. There are no additional features or improvements needed for the product itself.
What is your primary use case for Amazon Bedrock?
Amazon Bedrock is one of the services which is similar to ChatGPT. From my perspective, I was creating a version of ChatGPT that would answer my customers' questions. The significant difference bet...
 

Also Known As

Amazon Web Services, AWS
No data available
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
Information Not Available
Find out what your peers are saying about Amazon AWS vs. Amazon Bedrock and other solutions. Updated: July 2025.
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