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Amazon AWS vs Amazon Bedrock comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
AWS offers cost savings, scalability, and agility with a pay-as-you-go model, attracting clients and reducing overhead.
Sentiment score
6.8
Amazon Bedrock offers cost-efficient usage-based charges but unexpected fees may impact perceived returns despite reduced manual intervention.
 

Customer Service

Sentiment score
6.9
AWS is favored for reliable support and problem-solving despite concerns over response times and communication efficiency.
Sentiment score
7.9
Amazon Bedrock's customer service is highly rated for efficiency and responsiveness, with strong support and documentation quality.
Reaching out to them and talking is different from receiving a complete solution to your problem.
Amazon AWS has good technical engineers available, making their customer service reliable.
So, you always have to bridge the gap by presenting scenarios, getting recommendations, and testing or validating those assumptions.
 

Scalability Issues

Sentiment score
7.9
Amazon AWS provides seamless vertical and horizontal scalability, supporting diverse customer needs from startups to large enterprises efficiently.
Sentiment score
7.1
Amazon Bedrock excels in scalability using AWS, integrating well yet faces limitations like rate and token limits at hyperscale.
The scalability of Amazon AWS is excellent.
Amazon AWS provides strong scalability features, but the scaling process could be made more straightforward.
Amazon Bedrock is quite highly scalable, but there are some limitations they impose on the accounts, which could be an area for improvement.
It scales well with AWS Lambda, AWS Transcribe, and Polly.
It is scalable on a truly global basis.
 

Stability Issues

Sentiment score
8.1
Amazon AWS is highly reliable with minimal issues, strong infrastructure, and stability often rated between eight and nine.
Sentiment score
8.6
Amazon Bedrock is reliable and stable, handling workloads seamlessly, maintaining performance, and achieving high user satisfaction ratings.
 

Room For Improvement

AWS users face challenges in cost, support, complexity, security, documentation, and features, with improvements needed in usability and integration.
Users seek improvements in documentation, integration, pricing, UI, AI capabilities, and introduction of Amazon native models.
Amazon AWS could improve its user interface to make it more user-friendly, especially for people who are not highly technical.
When using scripts for APIs to fetch data, they don't match the data exactly with the request.
In AgenTek AI business, the only foundation models we can rely on for scaling now are the Cloud 3.5 models like Haiku and SONNET, designed for low latency and complex AI business use cases.
If AWS provided methods, like five or six prompts that yield specific results, it would ease development.
The user interface of Amazon Bedrock on the management console needs improvements.
 

Setup Cost

AWS offers scalable, flexible pricing suited for enterprises but requires careful management to avoid high costs from storage and data transfer.
Amazon Bedrock offers flexible, consumption-based pricing, cost-effective for experimentation, though enterprise models can be expensive.
After three to four years, if you are not managing it correctly, you will be paying more than an on-premise solution, which applies to all cloud providers, so you must regularly maintain and manage for efficiency.
Currently, Amazon AWS is known to be on the higher price range because popular and in-demand services often come at a premium.
Our cost is incredibly low, operating for a few hundred dollars a month in production.
One customer paid around $100 to $200 per month, which was significant given their overall infrastructure costs.
The pricing and licensing of Amazon Bedrock are quite flexible.
 

Valuable Features

Amazon AWS offers scalable, secure, and flexible cloud services with automation, diverse tools, and excellent support for efficient resource management.
Amazon Bedrock offers secure, cost-effective AI model customization and seamless integration, enhancing performance and trust in deployments.
One aspect I appreciate in Amazon AWS is their support team, which is excellent.
Their infrastructure is robust, allowing for increased capacity as user volume grows.
It has improved operational costs and efficiency significantly, saving money and enhancing the quality of operations.
Amazon Bedrock offers an environment where we only pay for the model we use, and AWS handles the scaling.
The ability to make changes in the foundational model is valuable since different customers have specific needs, allowing customization.
 

Categories and Ranking

Amazon AWS
Ranking in Infrastructure as a Service Clouds (IaaS)
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
256
Ranking in other categories
PaaS Clouds (2nd)
Amazon Bedrock
Ranking in Infrastructure as a Service Clouds (IaaS)
12th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
11
Ranking in other categories
AI Infrastructure (2nd)
 

Featured Reviews

Arun Srivastav - PeerSpot reviewer
Allows for automatic scaling of resources and provides built-in firewalls and security features, eliminating the need for external security solutions
One thing that's a bit different is that we're still accustomed to speaking to someone directly. AWS doesn't offer that kind of support. It's only through bots. You're speaking to chatbots, and that can sometimes be frustrating because there's no person on the other side. AI is not a substitute for a person. AWS marketplace is very strong, but somehow AWS doesn't promote it much. They have a huge customer base across the globe, and if products were launched in their marketplace, they could sell like hotcakes. They should improve their marketplace and promote the same product across the globe. They can take a cut, but they should promote it. That's something they don't do very much. So, AWS should promote its marketplace software. The company should promote it aggressively. Currently, they keep it very subtle. If you ask for it, they'll help you out. But they don't seem to advertise, "You're building a product on our platform? Why don't you sell it in our marketplace?" Improvement in AI: AWS is a little behind Microsoft Azure in terms of AI. AWS is still getting there, but the kind of examples and help files available in Azure for AI are much better. So AWS still needs to work on its AI functionality.
Charles Powell - PeerSpot reviewer
Very good security features for strengthened data protection
I am not going to speak to their roadmap. Amazon operates Bedrock as an ecosystem supporting third-party models. I am speculating here, but I am sure those third-party models will always be present. However, one must consider that Amazon native models could proliferate Bedrock in the future. We would welcome Amazon native models to Bedrock, since, if they are natively built by Amazon, they are tuned to SageMaker and other Amazon service layers. They have done this somewhat for generative AI, however, in AgenTek AI business, the only foundation models we can rely on for scaling now are the Cloud 3.5 models like Haiku and SONNET, designed for low latency and complex AI business use cases.
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
Amazon vs Rackspace vs Microsoft vs Google: Cloud Hosting Services Comparison
Amazon Web Services, Rackspace OpenStack, Microsoft Windows Azure and Google are the major cloud hosting and storage service providers. Athough Amazon is top of them and is oldest in cloud market, Rackspace, Microsoft and Google are giving tough competition to each other and to Amazon also for…
 

Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
9%
University
7%
Manufacturing Company
14%
Financial Services Firm
12%
Computer Software Company
10%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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Open Shift makes managing infrastructure easy because of self-healing and automatic scaling. There is also a wonderful dashboard mechanism to alert us in case the application is over-committing or ...
How is SAP Cloud Platform different than Amazon AWS?
How is SAP Cloud Platform different than Amazon AWS? Amazon AWS offers options both in terms of upgrading and expanding capabilities as well as acquiring greater storage space. These upgrades can ...
Looking to compare Google Firebase, Amazon AWS, and Microsoft Azure
We like Google Firebase hosting and authentication and also the excellent cloud functionality. Our team found the flexibility of handling and dealing with the database through EDL to be very useful...
What is your experience regarding pricing and costs for Amazon Bedrock?
The pricing depends on the LLM model in use, such as the 1.2 Anthropic Claude ( /products/claude-reviews ). Costs are based on the number of characters obtained in return. It follows a pay-as-you-g...
What needs improvement with Amazon Bedrock?
AWS ( /products/amazon-aws-reviews ) could add prompt engineering methods to its services. Currently, there are no prompt methods, so we have to experiment on our own. If AWS provided methods, like...
What is your primary use case for Amazon Bedrock?
We are using Amazon Bedrock ( /products/amazon-bedrock-reviews ) for generative AI-related tasks. We utilize Anthropic Claude ( /products/claude-reviews ) LLM to obtain appropriate answers for user...
 

Also Known As

Amazon Web Services, AWS
No data available
 

Overview

 

Sample Customers

Pinterest, General Electric, Pfizer, Netflix, and Nasdaq.
Information Not Available
Find out what your peers are saying about Amazon AWS vs. Amazon Bedrock and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.