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Alluvio AppResponse vs ConnectWise RMM comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alluvio AppResponse
Ranking in Network Monitoring Software
56th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
17
Ranking in other categories
Application Performance Monitoring (APM) and Observability (49th)
ConnectWise RMM
Ranking in Network Monitoring Software
66th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
6
Ranking in other categories
Server Monitoring (21st), IT Infrastructure Monitoring (49th), Cloud Monitoring Software (36th), IT Alerting and Incident Management (15th), Remote Monitoring and Management (RMM) (7th), Patch Management (25th), Unified Endpoint Management (UEM) (17th)
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of Alluvio AppResponse is 0.5%, up from 0.4% compared to the previous year. The mindshare of ConnectWise RMM is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
Alluvio AppResponse0.5%
ConnectWise RMM0.1%
Other99.4%
Network Monitoring Software
 

Featured Reviews

Ahmet Kilic - PeerSpot reviewer
It's a total solution that gives you end-to-end visibility at all levels
I rate Alluvio AppResponse 10 out of 10. If you work for a financial company especially, you probably face problems on the application side. The problem is easy to identify, but you need to determine the root cause. You can solve issues easily via AppResponse because it shows you all the details of your transactions so you can see the real problem in the database, network, software, etc. For example, you can find the solution easily if you create the right dashboard on your site. If you can't find the problem, you can observe or investigate PCAP.
JonMcWilliams - PeerSpot reviewer
An agent-based solution that monitors and manages various networks but lacks support
Once you've established the client in the RMM tool, you create the site. Setting up the site can be a bit onerous because of the recent changes, which we need to learn. However, once it's set up, deploying the agent is extremely simple and straightforward. It's as easy as using a URL that people can visit, which will automatically determine the environment and download the necessary components. The initial setup can be somewhat challenging. If it's a new site, it'll probably take me about an hour to set it up. It's a matter of getting familiar with the process. As far as deploying the agents to the individual endpoints is concerned, that's literally minutes. Customers can do that themselves. A few of us can do set up the initial site. Anyone can handle the agents deployment. In our case, it's quite doable even by sending the URL to the customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides us with complete visibility of every packet."
"Ability to see end to end user, application, server, and network response time and throughput data."
"We really like the scalability capabilities."
"You need a packet capture device to perform any type of network monitoring. It helps ensure that network overloads don't happen with alerts allowing for proactive decisions."
"The most valuable feature of Alluvio AppResponse is the actual response time for measuring performance."
"When it comes to the ability to scale up the product, this is suitable for small medium and large environments,"
"With some APM solutions, it can take a long time to check a periodic report, but you can get all the necessary details quickly with AppResponse."
"I have found the AppResponse, which is a packet capture solution, very good. It gives you the ability to drill down back in time. You've got all the packets there. You can troubleshoot it later, not immediately. It's very interesting."
"The best features of ConnectWise RMM are the automation tools that they've included, which are quite good, enabling us to mass manage systems, schedule scripts, etc."
"The most valuable features are RMM and patch management. However, the main reason we have been using this solution is that they are the only provider of RMM that has an outsourced NOC and help desk. This has been very useful."
"The most valuable feature is the patching solution."
"The user interface is the first valuable feature. The integration is the second valuable feature. The integration that you are doing with the products needs to be very certain. There shouldn't be any glitches. There are different software out there that will give you an option called scripting and ask you to do a hundred different things to set up a script for a particular customer. With Continuum, everything is done a single way. You just select the clients, script, and machine, and then you just go and deploy. The best part of Continuum is that it is not just a software company. It is a pure services company. It is an RMM software; it isn't used as a PSA. The software is just a part of the service offering. This is the difference between all other service providers out there and Continuum. Continuum is basically providing services. Continuum doesn't sell the software."
"It enables us to respond to issues quickly and efficiently."
 

Cons

"Need to bring back the NetFlow module for AppResponse."
"The recent changes in corporate structure may have caused some decrease in support quality."
"If Alluvio AppResponse reduces its cost, it will be more beneficial for customers to monitor their application and network performance."
"The pricing is on the higher side of things. If they could lower it, that would be ideal."
"The reporting models need improvement as most of the time, we have to customize the reports manually."
"Integration between NPM and APM solutions would improve efficiency. There is no agent on the server site related to AppResponse."
"They need to better integrate with products and solutions from different vendors."
"Technical support needs to be more responsive."
"It's a legacy tool with many outdated approaches. It is managed offshore which affects everyone because it seems the developers don't fully understand our needs."
"I would like to see the incorporation of the dashboards for other products that they work with into the main dashboard."
"The initial setup with ConnectWise RMM is painful, to be completely honest. The pain points during the initial setup with ConnectWise RMM include the migration from Automate to RMM being very time-consuming and the process not being as straightforward as indicated."
"They can include support for vaulting, where you can actually document the entire infrastructure, including servers, desktops, networks, passwords, maps, diagrams, and customer information. Continuum has integrated everything, and you have to use a PSA. Continuum has a ticketing system and an RMM. They could integrate the functionality for IT documentation. An MSP would want everything into one tool."
"The solution could improve by offering better overall management and dashboards."
"If a computer hasn't been turned on for a long time and the client software is installed, it may not reconnect to the dashboard once it's powered up."
 

Pricing and Cost Advice

"It is costly for small and medium businesses."
"The price is a little bit high, especially because we have to pay an import tax."
"The licensing model is expensive compared to its competitors, but the service it gives to your business, and the data quality, means that it's worth it."
"The solution is no more expensive than other products."
"Continuum Command price is more expensive than competitors, it is three times the price of the next lowest and costs approximately $25 an endpoint. However, when you take that into account you receive the help desk and outsource NOC included it has a lot more value because competitors do not provide the outsourced NOC and help desk."
"The licensing works such that the more you add, the more it costs, but for the most part, the price starts at about $5 USD per client."
"It has a pay-as-you-go model. They don't have any minimum, maximum, or such sorts of commitments with any of their partners or customers. I don't believe they have any restrictions about using a specific number of agents. You don't have to use 100 agents or 200 agents to work with this. They have a lock-in period of three months, during which you cannot switch a service plan, which is fine."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Performing Arts
12%
Energy/Utilities Company
9%
Computer Software Company
7%
Performing Arts
13%
Computer Software Company
12%
Comms Service Provider
10%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise4
Large Enterprise10
No data available
 

Questions from the Community

What do you like most about Riverbed SteelCentral AppResponse?
The most valuable feature of Alluvio AppResponse is the actual response time for measuring performance.
What is your experience regarding pricing and costs for Riverbed SteelCentral AppResponse?
The pricing of Riverbed Alluvio AppResponse is really high. Very few customers buy Riverbed because many do not have the sufficient budget. Its pricing is comparatively higher than SolarWinds. Rive...
What needs improvement with Riverbed SteelCentral AppResponse?
The reporting models need improvement as most of the time, we have to customize the reports manually. Additionally, a feature similar to SolarWinds AppStack, which provides a holistic view of the i...
What is your experience regarding pricing and costs for Continuum Command?
There are different subscriptions available for ConnectWise RMM that you can choose from. Essentially, our endpoint costs around two dollars and fifty cents per endpoint per month. If we opt for a ...
What needs improvement with Continuum Command?
The pricing for ConnectWise RMM is reasonable, and I feel that we're getting good value for the dollars that we're spending even though I don't have anything to compare it against.
What is your primary use case for Continuum Command?
As an MSP, we utilize ConnectWise RMM for the management of our client environment.
 

Also Known As

Riverbed AppResponse, OPNET SteelCentral AppResponse, ACE Live, OPNET, AppResponse Xpert
Continuum Command, Continuum RMM
 

Overview

 

Sample Customers

N11.com, OneMain Financial, China Bank, Halkbank, Kaust
Frontier Business Products, Itek Systems Management, ZLan, Karpel, MySherpa, Arvig, CCSI, Leap Managed IT, eProsper, Pensar, Gordon Flesch, LeadingEdge, NSI, Server Sentry, Computer Consultants, Keystone IT Consulting, Ekaru, Epic Technologies, Rouse Consulting, Empower Information Systems, Computer Solutions Group, The Critical Update, Voice Smart Networks, CMIT Solutions, Preferred Communication Systems, G2 Tech Group, Pulse Business Solutions, Greystone Technology Group, Clare Computer Solutions, Evolve IT Australia
Find out what your peers are saying about Alluvio AppResponse vs. ConnectWise RMM and other solutions. Updated: October 2025.
869,566 professionals have used our research since 2012.