We performed a comparison between Alluvio AppResponse and Alluvio Aternity based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"It does everything we wanted it to do."
"The monitoring so far has been good and we are happy with it."
"The VPN is one of the solution's most valuable features for us."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"The simplicity of the dashboard is very good."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"We really like the scalability capabilities."
"When it comes to the ability to scale up the product, this is suitable for small medium and large environments,"
"Aternity's Digital Experience Management Quadrant (DEM-Q) has been a game changer for us. While knowing your own metrics is nice, if you don't know how you compare to others or what the numbers should be, then it doesn't tell you much. This solution puts that into context (if we are doing better than others or worse), which helps us prioritize where we want to focus and do improvements versus that's just how slow it's supposed to be. It's also great in communicating what we are doing and why we're doing it to our IT leadership teams, by saying, while we're pretty far behind others in certain categories, the time and changes for our prioritizations are justified."
"It is useful for working out whether there are any issues in the network or between the endpoints. It is also useful for working out any performance issues. It has been useful for a lot of stuff around Teams. Our customers like to know what's happening with Teams when they call in. It is helpful for easily profiling users. It records all the applications that are being used for each user, and you can see what users are doing. It is very good in terms of performance. You don't have to wait forever to try and get reports or results. It is quite quick to get everything that you need out of the software."
"The infrastructure data, especially the CPU and memory data, is per second, which makes it outstanding as compared to other solutions. Its licensing cost is very low for us."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The solution is quite expensive."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"They should bring the pricing down to be more competitive."
"It is very difficult to award the service level cycles at an endpoint level."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"The AI features should be addressed in respect of the analysis and intelligence that must be supported and delivered in the tool to predigest the large amounts of data."
"The pricing is on the higher side of things. If they could lower it, that would be ideal."
"I would like to get more granular detail. In regards to defining the applications and activities upfront, that can be challenging. Simplifying that would be a big win. One of the things that I know they are already working on is a verbose mode."
"In terms of a new feature, it would be good if we could restrict a user to a specific application or server. We have several customers, and we have to set up one or two servers for each customer. We have to set up one server for production and one for the test environment. Each user at the customer level can see all applications and the data of all applications, which is not really useful and good. We should be able to restrict user access at the application level or server level."
"Their technical support should be improved in terms of response time. Its stability should also be better. We are currently using version 10, and its stability is not so high. The server crashes from time to time and needs to be restarted. Sometimes, you also have problems with applications."
"For me, the biggest problem is the price. It is not so much about how much it costs. It is about Aternity only giving you 12 months upfront. So, you got to purchase it for 12 months. A lot of our customers are on a per-user-per-month type billing. They are all OPEX rather than CAPEX. It would be a lot better for our customers if there was an option available for OPEX so that it is billed on a monthly basis than a yearly basis. They've got only Windows agents. They don't actually have mobile agents. It would be a lot better if they could also integrate Android and iOS because then we can start pulling steps and performance management out of users' mobile devices. That's the biggest addition I would suggest at the moment. A lot of our customers have desktops as well as tablets or mobile devices. We should be able to monitor that stuff as well."
"Its user interface and features should be improved. They don't support new versions of certain Linux editions. That is one of the reasons why we have to move to another solution."
Alluvio AppResponse is ranked 30th in Application Performance Management (APM) with 2 reviews while Alluvio Aternity is ranked 22nd in Application Performance Management (APM) with 3 reviews. Alluvio AppResponse is rated 8.0, while Alluvio Aternity is rated 7.0. The top reviewer of Alluvio AppResponse writes "A scalable, and stable solution for one's capacity and debugging needs ". On the other hand, the top reviewer of Alluvio Aternity writes "Gives us application visibility into user activities". Alluvio AppResponse is most compared with Dynatrace, AppDynamics, SolarWinds NPM, Wireshark and Splunk, whereas Alluvio Aternity is most compared with Nexthink, Dynatrace, AppDynamics, SysTrack and Broadcom DX Application Performance Management. See our Alluvio AppResponse vs. Alluvio Aternity report.
See our list of best Application Performance Management (APM) vendors.
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