Alibaba Cloud vs SAP Business One on AWS comparison

"We use the solution to run VMs."

"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."

"The cost of hosting the solution is very reasonable. It's quite inexpensive."

"I rate Alibaba Cloud's scalability an eight out of ten."

"ECS is the most valuable feature of the solution."

"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"

"We use the solution's AI features for data analysis."

"It is a scalable product. So, scaling up or scaling down is possible."

"The product makes it easier to overview the ERP system and manufacturing processes through different modules."

"With the tool, there is no shutdown or breakdown time my company experiences."

"It is well-established and caters to our user base efficiently."

"The most valuable feature is the ability to access it from anywhere."

"SAP Business One on AWS has good documentation and has many services in the cloud."

"It is very flexible...It is a stable solution."

"The modules, like the accounting and procurement modules, especially the finance and accounting modules, are quite impressive in the solution."

"The initial setup of the product seems to be good."

"The solution needs to improve its graphical user interface."

"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."

"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."

"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."

"The flexibility of the solution could be improved."

"The majority of the tools and processes, in general, have a lot of room for improvement."

"The solution should have more integration."

"The solution’s user interface could be improved."

"There is a need to make multiple changes in the code to make a few changes in any module of the product."

"It would be beneficial to have access to real-time data from our machines."

"I would like to achieve better integration with AWS so that it becomes more interconnected with the SAP system."

"The look-and-feel of the system is quite outdated as compared to a lot of other products out there."

"SAP Business One on AWS could improve by having more customization and more user-friendly automation."

"The web client is an area with shortcomings, which SAP is presently working on, and needs to improve."

"Not a ten because it's not software for a structured company or something very big. That is my impression."

"It is hard for the customers to get the product from the market. Improvement-wise, it can shorten its time to reach the markets."

"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."

"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."

"The product is not that expensive."

"The cost is better than similar solutions."

"Alibaba Cloud is cheaper."

"The price of Alibaba Cloud is good. If I was to use Microsoft Azure I would have to pay 30 percent more."

"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."

"The solution's pricing is the same as AWS'."

"The price of the limited version is about 70,000 Pesos ($2,900 USD), and the professional version is about double at 140,000 Pesos ($5,800 USD)."

"We have an annual cost for licensing and storage in AWS."

"Licenses are available on a monthly or yearly basis, and it costs about $1,200 per license, per user."

"The product is moderately priced."

"The tool has better pricing models than S/4 HANA."

"On average, the licensing costs can be around 50,000 USD. Pricing of the product has certain variables, including the number of licenses and the implementation costs."

"The product's license is expensive. It could be cheaper."

"The tool's cost is reasonable."