We performed a comparison between Alibaba Cloud and SAP Business One on AWS based on real PeerSpot user reviews.
Find out in this report how the two Infrastructure as a Service Clouds (IaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a scalable product. So, scaling up or scaling down is possible."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"ECS is the most valuable feature of the solution."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"It's easy to use, cheaper than other solutions, and more secure."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"The top-level view and easy navigation to individual transaction levels are beautifully done in SAP Business One."
"SAP Business One on AWS has good documentation and has many services in the cloud."
"The initial setup is manageable."
"The modules, like the accounting and procurement modules, especially the finance and accounting modules, are quite impressive in the solution."
"It is very flexible...It is a stable solution."
"Technical support from SAP is great."
"The most valuable aspect is that it is easy to use the software."
"The production and planning processes of the solution are very good."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"The solution name is not favorable in some markets and could cause us some problems gaining customers."
"It is not robust."
"The solution needs to improve its graphical user interface."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"Alibaba Cloud's initial setup is somewhat complex."
"A big area for improvement in Alibaba Cloud is its support. Another area for improvement in Alibaba Cloud is SDK-based service because sometimes, the SDKs don't work correctly. Support for API-based services also needs improvement in Alibaba Cloud because, at the moment, it's not that stable."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"The reporting can be improved. Also, it is an expensive solution, and you need consultants for new interfaces as it's very rigid otherwise."
"The AI tools, programming languages, and dashboard customization should be easier."
"Analytics could be much better."
"The solution has a feature that shows you the purchase order that you put on a project and requires you to approve it to be applied to the project, but it doesn't let you move the purchase order to another project. That would be a great feature to have, because if you don't approve it, you have to delete everything and make it again."
"The warehouse management system requires further improvement."
"The browser access needs to improve, as everybody in the industry knows how limited it is."
"I would like SAP to replace Business One's fixed Web client with a native Web solution. Right now, their remote access is based on RVP. We have to access the solution through a Windows-based client. It's not a native Web interface."
"SAP Business One on AWS could improve by having more customization and more user-friendly automation."
Alibaba Cloud is ranked 9th in Infrastructure as a Service Clouds (IaaS) with 15 reviews while SAP Business One on AWS is ranked 5th in Cloud ERP with 22 reviews. Alibaba Cloud is rated 7.2, while SAP Business One on AWS is rated 8.4. The top reviewer of Alibaba Cloud writes "The solution is useful for application development, but the user interface and user experience must be improved". On the other hand, the top reviewer of SAP Business One on AWS writes " A highly stable product with great technical support specifically designed for small and medium enterprises". Alibaba Cloud is most compared with Microsoft Azure, Google Cloud, Amazon AWS, Oracle Cloud Infrastructure (OCI) and Google Firebase, whereas SAP Business One on AWS is most compared with Microsoft Azure, NetSuite ERP, SAP Business ByDesign, Google Cloud and Oracle Cloud Infrastructure (OCI). See our Alibaba Cloud vs. SAP Business One on AWS report.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
