"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"Flexibility and costs were probably the most important thing for us. The cost was one of the big factors for choosing Alibaba Cloud relative to other cloud solutions, especially in Asia"
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"The installation is easy."
"SAP Business One on AWS has good documentation and has many services in the cloud."
"Technical support from SAP is great."
"Setting up Business One is straightforward. It took us about three months to deploy Business One on AWS."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"Alibaba Cloud's initial setup is somewhat complex."
"The solution should have more integration."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"SAP Business One on AWS could improve by having more customization and more user-friendly automation."
"I would like SAP to replace Business One's fixed Web client with a native Web solution. Right now, their remote access is based on RVP. We have to access the solution through a Windows-based client. It's not a native Web interface."
"The look-and-feel of the system is quite outdated as compared to a lot of other products out there."
Alibaba Cloud is ranked 12th in Infrastructure as a Service Clouds (IaaS) with 4 reviews while SAP Business One on AWS is ranked 9th in Infrastructure as a Service Clouds (IaaS) with 3 reviews. Alibaba Cloud is rated 6.8, while SAP Business One on AWS is rated 9.0. The top reviewer of Alibaba Cloud writes "A flexible and affordable cloud solution, but customer support could be better". On the other hand, the top reviewer of SAP Business One on AWS writes "Straightforward to set up and the support is good, but it should be more user-friendly". Alibaba Cloud is most compared with Microsoft Azure, Amazon AWS, Google Cloud and Google Firebase, whereas SAP Business One on AWS is most compared with Microsoft Azure, Google Cloud, SAP HANA Enterprise Cloud, Oracle Cloud and Lumen Cloud. See our Alibaba Cloud vs. SAP Business One on AWS report.
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