Alcatel-Lucent OmniAccess Stellar vs Huawei Wireless comparison

"The features aren't much different than those in Aruba, but deployment is easier to configure and the pricing is better."

"I have worked with different solutions in the past and switched to Alcatel-Lucent OmniAccess Stellar because of its quick installation time. It requires no additional preparation. The product is highly stable. I rate it a nine out of ten. The support of this solution is great. The timeliness of their responses is crucial for me. When I raise an issue, I can count on receiving a prompt reply, eliminating the need for extensive online searches or phone calls."

"The solution allows you to see the SNMP packets, the DPI packets, and the SNMP server."

"I have not seen any downtime in the tool."

"The initial setup is pretty straightforward."

"One feature that differentiates Alcatel-Lucent OmniAccess Stellar from some other vendors is the fact that on-premise OmniVista licenses are perpetual."

"There is a definite ROI with this product. This product creates a baseline of technology that will be a means to grow from five to ten years from now. By using this solution, it is an investment on the installation of that baseline."

"We are very satisfied with the performance."

"Huawei Wireless has controllers inside the switches."

"At the moment, I only have experience with the on-premise deployment of Huawei Wireless, but the cloud solution looks good on paper. It looks perfect. I can say that Huawei's cybersecurity is very good, stable, and works for long periods. My company has four devices running uptime for more than four years without stopping. I also like that the support for Huawei Wireless is swift, and support does precisely what you require, at least from the point of view of the technical engineer who communicated with Huawei support, as I'm more of a technical sales guy. Good technical support is vital to my company, partners, and customers. My company had this ongoing project with an ISP provider in Bulgaria that bought some routers. Still, the existing equipment was a completely different brand, so this provider wanted to migrate to Huawei Wireless and wanted help while migrating the existing infrastructure to Huawei, so the technical engineer assigned to raise the ticket with Huawei for checking and setting parameters correctly provided feedback about Huawei technical support being good quality-wise and TAT-wise. The technical engineer was also Cisco-certified and Juniper-certified and was not experienced with Huawei equipment. Still, he did mention that the Huawei Wireless router interface was straightforward, and even a person who's new to it would find it easy to configure. Huawei Wireless is user-friendly, which is another pro of the solution. It's easy to manage, and even the program language setting can be done with fewer commands than Juniper and Cisco equipment. Some of the features in Juniper need an external program, and the same features can be found in Huawei Wireless built-in, which I find remarkable."

"Installation is easy."

"You can add a lot of features, such as cloud, integration with IoT, etc. They have a lot of options available but the top feature is the performance."

"That would be more of engineering at this point. I'm from more of the business side. It's pretty much doing the standard installations with portal integrations and integrations with the Mac."

"The product is simple and easy to use."

"Huawei Wireless's most valuable feature is smart antenna, a combination of informative capabilities and advanced technology."

"The most valuable feature of the solution is its simplicity."

"Better integration with third-party systems is what our customers are expecting in the future."

"The current implementation of our Guest Access network in isolation for Express mode is very complicated in comparison with leading market solutions."

"Alcatel-Lucent OmniAccess Stellar's radio management side could be improved."

"There are occasional OS bugs."

"Most customers are asking for an on-premises hardware architecture while it is available as a software-based architecture."

"It needs to be faster in order to process and transmit bigger packets."

"If the customers plan to go on the cloud side, they need encryption and daily communications from a security perspective."

"I would prefer to have the integrated heat map feature provided by the basic controller in the Solution instead of purchasing an external one. Accessing this capability directly within the controller's access point would be convenient."

"I'd like to see some after-sales support. It's a little bit below the expectations we had."

"There was one time I had a problem with their centralized licensing. I called the Indian call center, but the response was not that good. One guy attended this call and he told me, "Definitely, I am forwarding your call to the next level. I'll let you know." After that, it took between 10 to 15 hours before I got a call back. By then, we had already resolved the issue. Therefore, they could improve the local support; there should be at very good Tier 1 and 2 support in India. They should be both proactive and reactive."

"The solution needs to include a captive portal."

"This solution has issues with bugs and instability."

"While technically proficient, enhancing communication skills would greatly benefit the customer experience."

"The technical support needs to be improved. They also need to produce some more technical guides."

"I have encountered connectivity issues with the tool. I am not sure if it is due to Wi-Fi inference. I would like the solution to include some marketing analytics features like evaluation of user behavior."

"The solution should offer more integration with third-party servers and devices."

"The tool is cost-effective, according to our sales team's feedback."

"The price of this product is average and it is a one-time, perpetual license."

"We find the price comparable to other products on the market."

"At times, it appears that the solution's pricing is slightly higher. This makes it challenging to persuade customers who primarily focus on the price."

"The price is in the range of other brands like Cisco, maybe a little cheaper but you get the same features, facilities, and security. Licensing is something Alcatel is making changes to. A few years ago you would buy a WLAN solution from Alcatel for half the price of Cisco, but you would spend the same amount on licensing. Today this is different and the licensing is cheaper."

"It's pricey, but better than similar solutions."

"Alcatel-Lucent OmniAccess Stellar is a mid-range solution with respect to pricing."

"I rate Huawei Wireless' pricing a five out of ten."

"The price of Huawei Wireless is very good."

"We don't have any control on the pricing. This comes from Huawei in India. Pricing-wise, Huawei is very aggressive and competitive if you compare them to competitors, like Cisco, Aruba, and Ruckus. The Indian Huawei team tells us, "Just pick up the order and design the infrastructure. If there are any pricing challenge, we'll work on that and we will try to match things 100 percent.""

"Huawei Wireless is an expensive product. I'm rating it as one out of ten, price-wise."

"The platform is less costly than one of its competitors. I rate the pricing a three out of ten."

"Huawei licenses can be for either a one-year up to a five-year period and also apply for the tiers."

"The product has a good price."

"Huawei Wireless is one of the cheapest options in the marketplace."