Try our new research platform with insights from 80,000+ expert users

Alcatel-Lucent ClearPass vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alcatel-Lucent ClearPass
Ranking in Network Management Applications
24th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Network Management Applications
4th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (1st), Web Application Firewall (WAF) (10th)
 

Mindshare comparison

As of January 2026, in the Network Management Applications category, the mindshare of Alcatel-Lucent ClearPass is 1.6%, up from 0.9% compared to the previous year. The mindshare of NetScaler is 2.4%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications Market Share Distribution
ProductMarket Share (%)
NetScaler2.4%
Alcatel-Lucent ClearPass1.6%
Other96.0%
Network Management Applications
 

Featured Reviews

Karthikeyan Ravi - PeerSpot reviewer
Vice President of Technology at Netcon Technologies India Private Limited
Has an automated feature for user onboarding and supports heterogeneous devices
We use the product for the automated onboarding of corporate users with secure network access. It helps secure IoT endpoints for specific networks. It allows us to control the devices, including posture, endpoint verification, validation, latest patching, and signatures The product’s most…
LD
Information Technology Division Director at Ethiopian Roads Administration
Offers better visibility into user sessions compared to other solutions
Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good user profiling and BYOD facilities."
"It helps secure IoT endpoints for specific networks."
"High availability, performance, and security are the main pillars. It enhances the security for accessing the applications."
"The GSLB feature allows us to move services between data centers. We can do this in either a planned or unplanned manner. We have experienced service provider outages at our primary data center and GSLB will kick in to automatically modify DNS records to point to a secondary data center (active/passive). We also make use of GeoIP information to point clients to the closest data center for accessing applications."
"The most valuable feature is the SSL VPN."
"Available on any device and can be accessed on a wide area network."
"NetScaler Gateway: Why? Availability/Security: We delivered more than 200 applications thru Xenapp. This feature give us the possibility to deliver the applications anywhere. Currently, 30% of access is made through our NetScaler Gateway (Internet connections)."
"The feature that I have found most valuable is its load balancing."
"I can turn on features without actually owning a license. I can test them out, I can use them for a while, and then I can be licensed up. That's awesome. I don't have to have a license immediately before I can start to deploy things rapidly, rapid deployment is a plus."
"The advantage of Citrix Web App and API Protection is just its graphic user interface for beginners. The solution is nothing special, but we have to use it for the corporation. Another advantage of Citrix Web App and API Protection is that we have our copy to test things and get the know-how of it."
 

Cons

"There could be in-built end-to-end map integration features for IoT devices instead of using third-party tools."
"Lacks application level visibility on the dashboard."
"The WAF component needs to be simplified so that it is easier to use."
"The interface could be improved, some customers struggle with that."
"I think there is always room for improvement in this type of solutions. For example, I think the GUI should be easy to understand."
"I am not an expert in this solution, but simplicity and user-friendly interfaces are crucial for me. I would appreciate advice from Citrix, particularly in the form of an interactive guide for API protection. It would be helpful if they could provide specific points and recommendations for cybersecurity, indicating areas that need attention or improvement. I find such interactive guidance valuable."
"Technical support could be improved."
"It was challenging explaining to customers that it's no longer NetScaler but ADC, and now it's not just ADC but also the rebranding from NetScaler."
"The customization has always been a key area where some improvements are required. In the beginning, everything was for customizing the outer shell of it. You had to use the command-based utility and you had to do a lot of manual work. They have improved it a little bit and now there are some GUI-based functionalities that can be used. However, more can be done that doesn't require a lot of intervention. Right now there are some features, there are some customizations that can be done, but it's still very tedious, very cumbersome, a lot of work. So that could be simplified."
"We are looking for some in-depth monitoring and analytics and more information that Citrix Director doesn't provide. ControlUp has insights that not only give you an overview but also allow you to do some drill-down troubleshooting for what's going on in your environment. We are looking for some more analytical and monitoring data to be able to monitor the environment better, not only from an application standpoint but also from the standpoint of the infrastructure to everything it sits on. They can provide more data to the administrators about what's going on within the application. They can provide data not only on the application side but also about what the application sits on. They're making strides with Citrix Analytics in regards to that."
 

Pricing and Cost Advice

"Alcatel-Lucent ClearPass is an expensive product compared to other vendors."
"We are quite happy with price. It's not too high."
"For partners, NetScaler is not as expensive price-wise versus F5."
"The pricing for Citrix Web App and API Protection is unreasonable. I don't know the exact price, but I heard it's tens of thousands and it's a bit too much for the small country I live in."
"It's an expensive product but it works well."
"It is true that it is a bit pricey compared to newer technologies coming to the market. For example, A10 is a load balancer that does everything that Citrix can and it does a lot more than what NetScaler does when it comes to the security space, and their prices are so cheap. Every box comes with its own license and support built into it. When you compare that with NetScaler, you have to buy licenses separately, you have to buy a support agreement that is going to be separate. A small NetScaler, even if it is a VPX which is a virtual server, could cost you close to $150,000 to $200,000 dollars. So the pricing is really high."
"NetScaler does the same thing as an F5 and it's cheaper."
"We get value for money. Its price is fair. I don't think it is overpriced."
"It is an enterprise solution. Thus, its costs are reasonable."
report
Use our free recommendation engine to learn which Network Management Applications solutions are best for your needs.
881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Government
9%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise23
Large Enterprise57
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Citrix ADC?
The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.
What is your experience regarding pricing and costs for Citrix ADC?
After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.
What needs improvement with Citrix ADC?
Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...
 

Also Known As

Alcatel Lucent ClearPass, ClearPass Policy Management System, ClearPass
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
 

Overview

 

Sample Customers

Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Alcatel-Lucent ClearPass vs. NetScaler and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.