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Alcatel-Lucent ClearPass vs NetScaler comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alcatel-Lucent ClearPass
Ranking in Network Management Applications
24th
Average Rating
9.0
Reviews Sentiment
8.1
Number of Reviews
2
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Network Management Applications
17th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (5th), Web Application Firewall (WAF) (25th)
 

Mindshare comparison

As of August 2026, in the Network Management Applications category, the mindshare of Alcatel-Lucent ClearPass is 1.7%, up from 1.0% compared to the previous year. The mindshare of NetScaler is 3.1%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Management Applications Mindshare Distribution
ProductMindshare (%)
NetScaler3.1%
Alcatel-Lucent ClearPass1.7%
Other95.2%
Network Management Applications
 

Featured Reviews

Karthikeyan Ravi - PeerSpot reviewer
Vice President of Technology at Netcon Technologies India Private Limited
Has an automated feature for user onboarding and supports heterogeneous devices
We use the product for the automated onboarding of corporate users with secure network access. It helps secure IoT endpoints for specific networks. It allows us to control the devices, including posture, endpoint verification, validation, latest patching, and signatures The product’s most…
MP
Senior Data Center Engineer at Axians
Load balancing and secure access have supported complex migrations and automation at scale
NetScaler has positively impacted my organization because I work for a system integrator and deploy it for customers. Many customers are really happy with NetScaler, except for the pricing, as Citrix has changed a lot of their pricing in the last two or three years when they transitioned to Cloud Software Group. However, despite that, I know customers are really satisfied with the technical capabilities that NetScaler provides. While I do not have specific outcomes or metrics from my customers, I think using Core Logic has made it much easier for the big municipality I mentioned to implement NetScaler as a total solution, thus speeding up their automation. There are likely many benefits, but I lack benchmarks or timing figures to quantify that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think the best features are the user profiling and the BYOD facilities."
"It helps secure IoT endpoints for specific networks."
"The load balancing and VPN features are most valuable. AAA authentication is also valuable."
"It is a complete solution for those looking for an all-in-one."
"Global load balancing between data centers."
"It's a wonderful product."
"It has been a very valuable tool that allows us to present that outside our environment."
"Citrix Web App and API Protection are definitely worth the money, as you are protecting your entire application as well as your data center."
"The web application firewall which protects our services on the internet, and then of course services like our ability to provide high availability for the services we are offering are the most valuable features."
"The product has helped us a lot with load balancing because we had limited experience with it."
 

Cons

"There could be in-built end-to-end map integration features for IoT devices instead of using third-party tools."
"I think the solution would be greatly improved by adding application level visibility on the dashboard."
"It does not have a sandbox cloud service and antivirus. It should have on-prem or cloud sandboxing and antivirus."
"Improvements are needed to address the issue of machines becoming unregistered, ensuring stability for end users. Troubleshooting with Citrix support can be challenging, so clearer diagnostics would be beneficial. As for global server load balancing, it works well on-premises, depending on user volume and service stability. Overall, it's satisfactory for us."
"The product provides some templates to integrate with applications like MS Exchange, MS SharePoint, SAP Enterprise Portal, and others. However, the last update for these templates was 2013 (lots of applications are running on versions newer then 2013)."
"It should offer more flexible cost-effective licensing for small to medium sized organizations i.e. a pooled licensing option on entry level MPXs like 5901s."
"It can be difficult to setup."
"Currently, the support team's responsiveness is lacking, and the technical personnel on calls often seem unfamiliar with the issues or inadequately trained."
"An area for improvement in Citrix Web App and API Protection is for it to give real-time notifications and alerts. It would be practical if the solution warns you if there's an attack or if the load or traffic volume increases or decreases. An additional feature I'd like to see in Citrix Web App and API Protection is a prediction or artificial intelligence on what is happening, for example, attacks."
"The initial setup was complex."
 

Pricing and Cost Advice

"Alcatel-Lucent ClearPass is an expensive product compared to other vendors."
"Regarding pricing, while it's expensive, I can't comment on the exact ROI without a budget analysis. However, in terms of service quality, it's worth the price."
"The solution is undoubtedly very good, but it is expensive."
"There isn't much of a difference between the cost of Citrix and that of other similar solutions."
"The solution's pricing is very high compared to its competitors."
"Licensing is adequate. I wanted to have a more prominent license, but until I do they don't give enough support. The additional cost would be too much."
"The price for Citrix ADC here in Mexico was good, when you compare it with F5 and Radware."
"The solution is expensive compared to one of its competitors."
"Citrix ADM costs us approximately $5000 per month."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
9%
Financial Services Firm
9%
Construction Company
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise24
Large Enterprise59
 

Questions from the Community

Ask a question
Earn 20 points
What advice do you have for others considering Citrix NetScaler?
Each product has its advantages, and combining certain features of F5 and NetScaler could be beneficial. I'd rate the solution eight out of ten.
What is your experience regarding pricing and costs for Citrix ADM?
Regarding pricing, educational institutes often receive better prices. In the context of virtualization, prices are increasing, affecting small to medium businesses in Israel.
What needs improvement with Citrix Web App and API Protection?
The configuration is complex, and only one or two people know how to assist when problems arise. It would be beneficial if F5 and NetScaler could be combined.
 

Also Known As

Alcatel Lucent ClearPass, ClearPass Policy Management System, ClearPass
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
 

Overview

 

Sample Customers

Blickle and Scherer, Loughborough University, CSF Inox, Caritas Speyer
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Alcatel-Lucent ClearPass vs. NetScaler and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.